Kathy D.
KD
Kathy D.
ED
Mid-Market (51-1000 emp.)
"Best platform for all the data to be housed in one enviorment"
5/5
What do you like best about TapClicks?

How useful the platform can be and how all the data from multiple source are pulled into one dashboard for easy conivence. I love how the data is always accurate Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

Some times I do get locked out of the account and I have to constantly restart my password or sometimes the connections break without us knowing and we have to dig in the backend to pull a report our selfs. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Good platform, slow customer support"
4/5
What do you like best about TapClicks?

works well for our reporting needs, highly customizable Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

slow to fix bugs, slow to respond to critical errors in the platform Review collected by and hosted on G2.com.

Response from Janai Sevilla of TapClicks

Thank you for your feedback. We understand the importance of timely support and bug fixes. We are actively working to improve our response times and address any issues promptly. Your input is valuable to us as we strive to provide the best service possible. Feel free to join our Subreddit forum for the ability to influence TapClicks more directly! https://www.reddit.com/r/TapClicks/

Aaron R.
AR
Aaron R.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Great Product, Fantastic Service"
4.5/5
What do you like best about TapClicks?

Tapclicks provides an easy and efficient way to give our clients a glimpse into their online efforts through one, cohesive and detailed report. Their customer service is absolutely fantastic. Any issues are addressed quickly and any suggestions are heard with follow up to address them. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

The only hurdle can be connections. If things are connected properly it can throw an entire report off. This however is rarely an issue rooted in Tapclicks court, often instead coming from the connection, but Tapclicks works diligently to help address the issue with you. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"The best and most comprehensive reporting & data platform"
4.5/5
What do you like best about TapClicks?

TapClicks is hands down the best reporting and data platform. When deciding which tool my agency would use, I tested at least 5-6 of other of the major and more affordable alternatives, but decided that TapClicks was worth the investment mainly because of these reasons:

-It has the best-looking dashboards + they are highly customizable (from styles to data filtering)

-The number of data sources that can be connected

-The ability to connect Google Sheets as a data source, which means you can import data from additional platforms or offline

-The ability to also send data to Google Sheets in order to build custom spreadsheets pulling data from multiple data sources (similar to Supermetrics)

-Custom metrics, calculations and custom channels (merging data sources with custom metrics, etc.) for every client

Simply put, I feel that I can create almost any kind of dashboard or report with TapClicks, which is not something I felt while testing other tools. It changes the way we report and communicate with clients, as we use TapClicks as an all-in-one place to analyze all the data from all the services we provide. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

The biggest downside is the cost, TapClicks can be way more expensive than other similar platforms. I think it's worth the investment, but companies that have a lower budget might need to find other alternatives. Review collected by and hosted on G2.com.

Jeff M.
JM
Jeff M.
Director of Digital Strategies
Small-Business (50 or fewer emp.)
"TapClicks: A Better Reporting Dashboard"
4/5
What do you like best about TapClicks?

TapClicks does what most other reporting platforms promise - they provide a way to use important data in a visualized way to help make quick marketing decisions and allow teams to work efficiently. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

It's a little pricey for our agency, but everything that is lower cost simply doesn't measure up, so we balance the price-to-value consideration and it allows us to give the best solution to our clients. Review collected by and hosted on G2.com.

Andrew A.
AA
Andrew A.
Small-Business (50 or fewer emp.)
"TapClicks Meets All Of Our Data Representation Needs"
5/5
What do you like best about TapClicks?

The ability to create a customer-facing dashboard to keep them in the loop on the day-to-day ad spend, metrics and logistics. I also love the ability to create internal dashboards that our team can look at from a birds eye view to see what changes need to be made. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

Sometimes things break and it can take a little while to fix but overall the support team is strong. Review collected by and hosted on G2.com.

Oliver B.
OB
Oliver B.
Founder & Director
Mid-Market (51-1000 emp.)
"Disappointed"
1/5
What do you like best about TapClicks?

TapClicks offers a large number of integration options; odds are in can, in principle, connect to the things you need it to. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

We found the platform to be very clunky, reports didn't look very professional, data wasn't always accurate even with customer success management support. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"TapClicks is everything you would want in reporting software, but a bit pricey"
3.5/5
What do you like best about TapClicks?

Customization of data and channels to tailor to your client's needs. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

It is on the expensive side when compared to competitors. Review collected by and hosted on G2.com.

Response from Janai Sevilla of TapClicks

We're glad to hear that you appreciate the customization options in TapClicks. We understand that pricing is an important factor, and we never want this to be an issue for our customer base. Check out TapFree, the free version of our Smart Marketing platform! This is a no-cost version of our beloved platform, feel FREE to start using today!

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Tapclicks Experience"
5/5
What do you like best about TapClicks?

Tapclicks is instrumental in my organization's success, allowing multiple data sources to be interwoven into a customized dashboard which I can then leverage to provide valuable insights into my client's campaign success stories. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

Sometimes, the data fetch delay can be frustrating, but I do understand we have a lot of data out there to upload. Review collected by and hosted on G2.com.

Rohini S.
RS
Rohini S.
Small-Business (50 or fewer emp.)
"very easy to use and work"
5/5
What do you like best about TapClicks?

Easy to use and work

All product data are available in Once place Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

Unable to Download Monthly report for all products in xls from tap click Review collected by and hosted on G2.com.