Reh H.
RH
Reh H.
Digital Media Director
Small-Business (50 or fewer emp.)
"Great Experience with Tapclicks"
5/5
What do you like best about TapClicks?

The user experience is simple and if the customer service is above and beyond. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

Sometimes the data doesn't match 100% for different platforms. Review collected by and hosted on G2.com.

Michelle M.
MM
Michelle M.
Account Manager
Small-Business (50 or fewer emp.)
"Account Manager"
2.5/5
What do you like best about TapClicks?

The flexibility to create and edit you own widgets Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

Being limited to the offering, our DSP has to much more reporting that TapClicks has been unsuccessful reporting on. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Great team to work with!"
5/5
What do you like best about TapClicks?

I love that TapClicks comes out with updates every month. They know what their audience wants and gives them the updates they want. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

At first, customer service was not very good, however, they ended up getting me a different account rep that really helped. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"The team over at TapClicks have always been welcoming and fast to reply when I have had questions"
4.5/5
What do you like best about TapClicks?

The timely support they are always on point when I reach out regarding the platform. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

I am working on an older version so when I was going through the TapClicks academy some things didn't line up to how I would navigate the platform on my end. Review collected by and hosted on G2.com.

NH
Nicole H.
Director, Digital Product Strategy
Enterprise (> 1000 emp.)
"Valpak Review"
4/5
What do you like best about TapClicks?

The ability to connect to data from most major marketing platforms Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

Some times the data sets are limited or data that you need is not included in the data source. Also the inability to create autmated mapping for all data sources becuase of limitations in the setting up of the mapping keys. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Easy to create dashboards with actionable insights"
3.5/5
What do you like best about TapClicks?

The dashboards were very easy to create and the data looks good on the widgets. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

There are some metrics we would like to manually create but we are stuck to using presets. Also, the data sometimes pulls in incorrectly. Review collected by and hosted on G2.com.

Matt W.
MW
Matt W.
Director of Digital Advertising
Small-Business (50 or fewer emp.)
"Great for visualizing our data"
5/5
What do you like best about TapClicks?

TapClicks gives us a platform that can aggregate our data from a huge variety of sources so we can break it down for our customers. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

There is a learning curve with the platform, but the TapClicks team was always there along the way to make sure we were successful. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Makes Reporting SO Much Easier (& our clients love it too)"
5/5
What do you like best about TapClicks?

I love how seamlessly our top platforms integrate with the platform. The team is also very responsive and helpful with setting up smart connectors for any platform that isn't readily available. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

I've had some glitches with the platform creating data from emailed reports, but the team has been pretty responsive to help solve whatever issues we have. More options for platforms would be helpful. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great reporting tool"
4/5
What do you like best about TapClicks?

I like the reporting studio tool. It's really easy to move around widgets and make changes. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

Sometimes it can be hard to get Tapclicks and my programmatic provider to get on the same page. Review collected by and hosted on G2.com.

Verified User in Insurance
CI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Multiple clients, stats in one place"
4.5/5
What do you like best about TapClicks?

I work for a marketing & PR firm, and we have multiple clients. It is wonderful for us to have all of the reporting capabilities all in one platform and to have the ability to create monthly reports for our clients. The reports are nice and easy to read. These reports are also customized for each client. Review collected by and hosted on G2.com.

What do you dislike about TapClicks?

How picky the system is when we create the backend spreadsheets to import the data from. We aren't able to report something like March 1- March 31. It has to have a specific date, and only one date per report. Review collected by and hosted on G2.com.