Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Subpar Support"
1.5/5
What do you like best about Tapcheck?

Employees are able to access funds that they need before payday. Review collected by and hosted on G2.com.

What do you dislike about Tapcheck?

Their employer support takes too long to respond to support requests. When an employee needs TapCheck assistance that the employe is unable to assist with, it may take 10 business days for them to get back to you before resolving your case. Employees who are dependant on being able to access funds through Tapcheck cannot wait that long before having an issue resolved. Review collected by and hosted on G2.com.

Response from Kevin Flores of Tapcheck
Edit edit

Thank you for sharing your feedback. Your insights are essential in helping us improve as we strive to provide our clients with fast and stress-free assistance. We’d love to hear about your experience in more detail and encourage you to reach out directly to Camille Ramirez, our Manager of Account Management, at camille.ramirez@tapcheck.com. We truly value your input and are committed to enhancing your experience with Tapcheck.

Andrew B.
AB
Andrew B.
Mid-Market (51-1000 emp.)
"TapCheck"
5/5
What do you like best about Tapcheck?

We are pleased with Tapcheck. It's been very valuable for employee retention. Review collected by and hosted on G2.com.

What do you dislike about Tapcheck?

Their support response times can be slow. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Anytime I have an issue they are very responsive!"
5/5
What do you like best about Tapcheck?

Very user friendly, and has excellent customer support. Review collected by and hosted on G2.com.

What do you dislike about Tapcheck?

Sometimes my employees have an issue when first logging in. Review collected by and hosted on G2.com.

Ryan M.
RM
Ryan M.
Owner
Small-Business (50 or fewer emp.)
"Does the job"
3.5/5
What do you like best about Tapcheck?

- Integrates well with Paychex Flex

- Integrates with MatrixCare/Soneto

- Dedicated account support specialist Review collected by and hosted on G2.com.

What do you dislike about Tapcheck?

- Resolutions to support requests can take weeks (or even up to a month in my case) to resolve

- Support phone number for employees is not always answered Review collected by and hosted on G2.com.

KW
Kayla W.
Small-Business (50 or fewer emp.)
"Very Useful"
5/5
What do you like best about Tapcheck?

It's easy to manage- very useful when in tough times and need access to money quickly. User friendly. Review collected by and hosted on G2.com.

What do you dislike about Tapcheck?

Sometimes it is a bit laggy- but technology always has hiccups Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Tapcheck is a great option for YOUR money on demand!"
5/5
What do you like best about Tapcheck?

Tapcheck is very easy to use and there are no large fees attached. Review collected by and hosted on G2.com.

What do you dislike about Tapcheck?

I have not received any negative feedback on Tapcheck. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Extremely pleased with the same day pay option for employees"
5/5
What do you like best about Tapcheck?

It's a fantastic benefit that has significantly improved morale and financial well-being among our staff. The streamlined process ensures a quick and hassle-free experience for our team, and the immediate access to funds has proven invaluable in times of need. Review collected by and hosted on G2.com.

What do you dislike about Tapcheck?

The next day pay option is at odds with the message of same day pay. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Great benefit to employees and employers"
4.5/5
What do you like best about Tapcheck?

Employees can easily get money when they need it most. Review collected by and hosted on G2.com.

What do you dislike about Tapcheck?

Honestly nothing. The feature is available for employees to need it and provides a good service to them. Review collected by and hosted on G2.com.

CH
Chris H.
Small-Business (50 or fewer emp.)
"Great service"
5/5
What do you like best about Tapcheck?

It's very easy for everyone to use. Employees love it! Review collected by and hosted on G2.com.

What do you dislike about Tapcheck?

Nothing. The service works very well and is easy for everyone to use. Review collected by and hosted on G2.com.

CN
Cherie N.
Mid-Market (51-1000 emp.)
"Tapcheck is very user friendly and a great benefit to offer our employees."
5/5
What do you like best about Tapcheck?

That our employees have the convience of accessing their money when they most need it. Review collected by and hosted on G2.com.

What do you dislike about Tapcheck?

I don't have any complaints about Tapcheck. Review collected by and hosted on G2.com.