I absolutely love Tango's real-time interactive Follow Mode. It overlays step-by-step instructions in a floating, non-intrusive window on top of the app users are using, making the learning process more seamless. This feature turns passive documentation into active, guided learning. Replacing static onboarding documents with Tango’s Follow Mode significantly boosted new hire onboarding completion rates and reduced support ticket volume, making my work feel more impactful. Review collected by and hosted on G2.com.

I don't like the limited branding customization in Tango. It doesn't let me control interactive elements to align with clients' brand guidelines, and there are limited font options available, which is a problem when clients need custom licensed fonts. The lack of enterprise white-labeling is also an issue as some clients want to remove the Tango logo and use custom domains. Additionally, I find the need to manually edit guides for brand updates quite tedious and time-consuming. I also experience occasional lag with complex workflows, and I think the basic analytics are lacking detailed user insights, which makes it harder to identify where users drop off or how guides are impacting business outcomes. Review collected by and hosted on G2.com.

I mostly use Tango to create step-by-step guides and documentation automatically while I am doing the actual work. I like how I don't have to pause my work because Tango takes care of everything automatically, like taking screenshots and step detection. This makes it much easier for me to concentrate and be more productive on my work. Before using Tango, I had to spend most of my time creating documentation on my own, but now it's so easy, that it actually feels like a lot less work. Review collected by and hosted on G2.com.

Sometimes in automatic step detection, Tango detects some unnecessary steps or it doesn't capture the exact steps I want. I would love it if it could introduce some human in the loop concept. Review collected by and hosted on G2.com.

It’s simple to create a video and choose the image you want to highlight. It’s also very easy to edit your post afterward.

It helps to speed up the support for new process and onboarding. Review collected by and hosted on G2.com.

It’s disappointing that you can’t integrate it with AI Claude. Review collected by and hosted on G2.com.

I use Tango Rewards as a convenient way to manage incentives from different programs in one place, since the reward links let me quickly choose and redeem digital gift cards without delays or extra steps. What I like most about Tango is how simple and flexible it is. The Reward Link stands out because it lets me choose from multiple gift card options instead of being stuck with just one, and the redemption process is fast and straightforward. I also like how reliable and smooth the experience is overall. Rewards are delivered quickly, the interface is easy to use, and the process feels consistent, which makes Tango easy to trust and use without any hassle. Tango integrates seamlessly with the programs I'm already using, which makes redeeming incentives quick and hassle-free. The initial setup of Tango was very easy. Getting started with reward links didn’t require complicated steps, and the instructions were clear, so I could start redeeming rewards almost immediately. Review collected by and hosted on G2.com.

Sometimes the selection of available gift cards can feel a bit limited depending on the reward, and clearer information around expiration dates would be helpful. Review collected by and hosted on G2.com.

I use Tango Rewards to receive and redeem digital gift cards and incentives, and I like how simple and flexible the reward experience is. The Reward Link feature stands out because it allows me to choose from a wide variety of popular digital gift cards or other rewards, making the incentive feel more personal and useful. I appreciate that the Reward Link puts the choice in my hands, letting me pick the reward that actually fits my needs at the moment. Also, the initial setup of Tango was very easy. Review collected by and hosted on G2.com.

Tango could improve by offering a more consistent selection of reward options, clearer information about reward expiration, and a simple dashboard to view past rewards. Review collected by and hosted on G2.com.

I use Tango to quickly create step-by-step guides and document workflows automatically. What I like most about Tango is how effortlessly it captures workflows in real time. The automatic step-by-step guide creation, clear screenshots, and editable instructions save a lot of manual effort. I also appreciate how easy it is to share guides instantly, which makes onboarding and team training much faster and more consistent. This helps me embed step-by-step guides directly into existing workflows, making documentation easily accessible for teams during onboarding, training, and daily tasks. The initial setup of Tango was very easy and quick. Installation was straightforward, and I was able to start creating guides almost immediately without any training. The intuitive interface made onboarding smooth and hassle-free. Tango saves significant time on documentation, is very easy to use, and adds real value for onboarding, training, and process sharing across teams. Review collected by and hosted on G2.com.

One area where Tango could improve is customization. More control over formatting, branding, and layout of guides would be helpful. Advanced editing options and better organization or search for a large library of guides could also make managing documentation at scale easier. Review collected by and hosted on G2.com.

I really appreciate how Tango creates step-by-step guides that simplify our cleaning processes, whether it's residential, commercial, or for specific tasks like deep cleans, move-out cleans, and construction cleans. These guides are really handy for the employees on-site, allowing them to quickly refer to them and reduce the time spent on both training and their day-to-day tasks. Even our longer-tenured employees find these guides useful when they encounter an unfamiliar issue. It's been a big help in making our work more efficient. Review collected by and hosted on G2.com.

I feel like Tango is not necessarily really targeted towards cleaning companies, so there's definitely some aspects that we can use. That being said, I don't think we're utilizing the program fully. And that's basically the biggest thing there. Review collected by and hosted on G2.com.

It makes it easy to create step-by-step guides and walkthroughs. The automatic screen capture saves a lot of time, and the clean, well-structured documentation helps teams onboard faster without needing long explanations. I also appreciate the intuitive interface and the ability to share guides instantly, which improves collaboration and keeps processes consistent across the team. Review collected by and hosted on G2.com.

With Tango, the customization options for formatting and branding feel somewhat limited. The advanced editing features and integrations could also be improved, especially for teams that have more complex workflows. In addition, the pricing can seem a bit high for smaller teams or individual users who don’t use all of the features on a regular basis. Review collected by and hosted on G2.com.

I really like how easy and intuitive Tango is to use. Its ability to automatically capture each step while I work saves me a lot of time and effort. The guides are visual and clear, making them easy for anyone to follow, which is especially helpful for onboarding new team members and standardizing processes. I appreciate that the step-by-step capture and automatic guide creation reduce manual work, allowing me to focus on actual tasks. This makes training faster, helps new users get up to speed quickly, and keeps processes consistent. The integration with other tools we use, like Notion and Slack, makes documentation centralized and easily accessible. The initial setup was also very easy and straightforward, with an intuitive interface that made onboarding smooth. Review collected by and hosted on G2.com.

One area that could be improved in Tango is customization and editing flexibility for more complex workflows. Sometimes I’d like more control over formatting or advanced options when refining guides. Additionally, performance can occasionally slow down when working on longer processes. That said, these are minor issues compared to the overall value the tool provides. Review collected by and hosted on G2.com.

Since I discovered Tango, my way of documenting processes changed radically. I love how Tango allows me to create step-by-step guides automatically while performing my usual tasks, saving me the time of manually writing long explanations. I greatly value that you simply activate the tool and it takes care of recording, generating impeccable visual tutorials that I can instantly share with clients and colleagues. It is indispensable for me, as it transforms any complex work into something professional and easy to follow with just a couple of clicks. The sense of magic and fluidity it brings to daily work is incredible. The tool takes care of the hard work almost instantly. Moreover, the initial setup is one of its strongest points; there is practically no friction, as you register in less than two minutes and can record your first guide without the need for complex tutorials. Tango does not require setting up complicated permissions, making the setup super easy. I would recommend Tango with a score of 10 to a friend or colleague. Review collected by and hosted on G2.com.

What convinces me the least is the rigidity of its free version, as it limits you exclusively to the browser and forces you to go through home, and you need to document desktop programs like Excel or Slack, highlighting that even though it automates the captures, it is frustrating that it records the text I wrote, forcing me to manually add those instructions. Review collected by and hosted on G2.com.