What problems is Tango solving and how is that benefiting you?
I started using it because of adhoc requests for instructions. It used to take considerable time taking screenshots, putting together a doc, etc. I am able to turn around these requests in less than 10 minutes now. I use it for all my training materials now, not just for the one-off requests. It zooms in on the part of the screen that is applicable and the default text it creates only needs minor adjustments.
I can also share the tutorials created by Tango with anyone (they don't have to have a license or sign-in into Tango). These are dynamic instructions, not a doc. We have used these for donors who need to create an account on our donor site. Since I have a paid license, there is no Tango watermark. It's made it easy to provide professional and intuitive instructions to our donors and staff. Review collected by and hosted on G2.com.