Before being taken over by benefitfocus last year, I used tango health from 2017 to 2019, and the experience was outstanding. Tango Health is a healthcare benefit service provider offering employer-based healthcare and facilitates Health Savings Account (HSA) management services. I promptly received my debit card and any claimed reimbursements in less than a week. Review collected by and hosted on G2.com.

The experience with Tango Health was top-notch, and the support was outstanding. Everyone was friendly and eager to assist. It was probably one of the finest startups I had associated with, and there are no negatives to report. Review collected by and hosted on G2.com.

Their Team is so passionate with the beneficiaries. They guide employees to select and use the best health plan for their needs, improving their understanding of their benefits. Helping the HR Team with the medical part. Review collected by and hosted on G2.com.

There is nothing much I dislike about Tango Health, But there was some payroll, and hourly tracking of some employees wasn't up to the mark compared with others. Review collected by and hosted on G2.com.

It has a really user-friendly interface which makes a usually complicated process as digestible as possible for the average person. I need to know all the details when it comes to making a decision here but not feeling overwhelmed by the decision is also important. Review collected by and hosted on G2.com.

I had some issues with the Tango Pre-Check where it kept failing to generate. That could have been an issue on my end but it was a little frustrating at the time. Review collected by and hosted on G2.com.

The benefits of Tango Health software are that it makes great health benefits and education on benefits more accessible. Working at my organization, we were able to support employees and have a tool that broke down the data and informed us if there were errors in enrollment and registration. Their blog is also great and engaging. Review collected by and hosted on G2.com.

The onboarding process was somewhat confusing for me and my peers. Their customer support was great, but it was a steep learning curve for the team to transition from our previous HR benefits and analytics software. Review collected by and hosted on G2.com.

Tango Health is an incredible healthcare software program that has helped our HR team seamlessly navigate the ACÁ reporting process. Additionally they were instrumental in guiding our employees on decisions relating to their benefits packages. Review collected by and hosted on G2.com.

The only thing I can think of that Tango can improve on is possibly hiring on additional benefit experts and expanding their team. Review collected by and hosted on G2.com.

The user interface is very helpful and easy to navigate where; the user's who logged in the first time as well will be able to go through the user interface very promptly. Review collected by and hosted on G2.com.

None as of now. Maybe adding additional annotations to the site to make it interactive like voice commands would be much helpful. Review collected by and hosted on G2.com.

Our prior compiler and analysis software had many errors and resulted in an IRS audit. Though only implemented in the past year, Tango appears to be much more robust with clear analytic outputs that enables us to be in better ACA compliance. Review collected by and hosted on G2.com.

Because we have only had the software for roughly 8 months, there is little to say in terms of negatives. The onboarding and cost of implementation were both satisfactory. Review collected by and hosted on G2.com.

As a competitor analyst, I appreciate the services they offer, which are accessible with one click and provide strategies, insights, and resources to tech-enable your compliance program and transform it into a progressive one. Review collected by and hosted on G2.com.

Expecting stronger support and services for contractual employees as they have the right to, similar to remote employees. Review collected by and hosted on G2.com.

super flexible and efficient in making sure employees understand their benefits options and are communicated them effectively Review collected by and hosted on G2.com.

Dislike that, even though the software is persoanlized for you, that newer employees need more guidance of how to operate through the platform Review collected by and hosted on G2.com.

I appreciate that it is very user-friendly and that I can easily understand and I appreciate how much more streamlined it has made the process and I can readily work with others. Review collected by and hosted on G2.com.

I wish that more people used it. we had to go through a training modules for all our trainees. Unfortunately this software is not used often at all at the moment. Review collected by and hosted on G2.com.