--- title: Tango Reviews meta_title: 'Tango Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 525 reviews by the users' company size, role or industry to find out how Tango works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 525 scale: '5' date_modified: '2026-08-04' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Tango Reviews **Vendor:** Blackhawk Network **Category:** [Rewards and Incentives Software](https://www.g2.com/categories/rewards-and-incentives) **Average Rating:** 4.7/5.0 **Total Reviews:** 525 ## About Tango Trusted. Innovative. Unrivaled. With a single connection to BHN’s global payments platform, your business unlocks the world’s largest network of consumer branded payment solutions. Discover new ways to engage your customers, employees, and partners. Grow revenue. Increase loyalty. Incentivize your teams. ## Tango Pros & Cons **What users like:** - Users find Tango's **ease of use** remarkable, enabling hassle-free sending of gift cards and efficient task completion. (69 reviews) - Users appreciate the **responsive customer support** of Tango, making it easy to resolve issues and enhance satisfaction. (23 reviews) - Users appreciate the **easy sending** of gift cards with Tango, enjoying its user-friendly features and customizable options. (23 reviews) - Users find that Tango simplifies **gift card distribution** , making it easy to reward clients and participants efficiently. (23 reviews) - Users value the **incredible options** for employee recognition with Tango, making funding and transactions quick and simple. (20 reviews) - Users appreciate the **flexibility of Tango gift cards** , allowing recipients to choose their preferred rewards effortlessly. (16 reviews) - Easy Setup (15 reviews) - Customizability (12 reviews) - Quick Delivery (10 reviews) - Time-Saving (10 reviews) **What users dislike:** - Users experience a **learning curve** with Tango, finding initial setup and transactions to be a bit confusing. (8 reviews) - Users dislike the **credit card fees** , though ACH payments offer a fee-free alternative that’s easy to set up. (7 reviews) - Users feel that the **limited customization** options of Tango detract from personalizing their gift card experience. (6 reviews) - Users experience **slow delivery** and frustrating delays with funding and support, impacting overall satisfaction with Tango. (6 reviews) - Users face **reward system issues** with limited choices and difficulties in cancelling or retrieving funds from expired rewards. (5 reviews) - Users face challenges with **email issues** , particularly when managing bounced emails and reward cancellations, causing frustration. (4 reviews) - Users find the **geographical limitations** of Tango restrict gift card options outside major countries like the US and UK. (4 reviews) - Users face **gift card issues** such as limited reporting and restrictions on card denominations, affecting usability. (4 reviews) - Slow Loading (4 reviews) - Time-consuming (4 reviews) ## Tango Reviews ### 1. Tango Card Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2017 **What do you like best about Tango?** I most like that Tango Card has some great support. They are always helpful and are available to be reached out to at any point. Additionally, Tango offers a great wide range of options for redemptions which is very useful for our clients. The redemption process is super easy and the gift cards themselves are easy to use. **What do you dislike about Tango?** Probably the only thing that I am not thrilled about is the user interface on the actual redemption screen. I feel like it could be cleaned up a little bit, or made a little more user friendly. As I said in the best, the redemption process is easy but it feels like I'm 90s web design. **Recommendations to others considering Tango:** Tango Card is a great resource if you are looking to get Instant Redemption into whatever incentive scheme you are using. They are a little less great if you are using them for Hard Cards, but we do not currently go through them for that. **What problems is Tango solving and how is that benefiting you?** We are using Tango Card to provide instant redemption for incentives programs. ### 2. Tango Card is a Great Service for Rewards Programs **Rating:** 5.0/5.0 stars **Reviewed by:** Edwin J. | Technical Support Analyst, Real Estate, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** Once your Tango Card account is set up and funded, it's a fairly easy process to reward clients with a Tango Card that they can redeem for almost 100 different retailers. **What do you dislike about Tango?** While the process isn't too difficult, it could be more streamlined without having to edit a spreadsheet then upload to a server to be processed. That might be good for processing many recipients/cards at one time, it's a bit cumbersome for one-at-a-time card processing that could be easier with a simple online form to add the recipient info. **Recommendations to others considering Tango:** If you're looking for a reasonable way to have a rewards program, Tango Card is a good choice. The clients that have provided feedback to us say it is easy for them to redeem their gifts as well, which is every bit as important as the administration of the program. **What problems is Tango solving and how is that benefiting you?** We're using Tango Card as a prize for Raffle Drawings. It provides name-brand recognition, and as emails are sent with our logos, hopefully it's a bit more memorable with the client. ### 3. Excellent Gift Card Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff P. | Digital Marketing Manager, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** The API makes it easy to integrate rewards into your platform. The Blast option makes bulk sending very simple. The reward link is a simple way to send gift cards. The variety of options provided to the recipient is one of the best features of Tango. Most other services have extremely limited redemption options for gift cards. But Tango allows the gift card recipient to redeem their reward in one of almost 90 ways. **What do you dislike about Tango?** The branding process is a bit cumbersome and most customization has to be done through the Tango team (however they are fairly responsive and really good to work with) with no real self-service option. **Recommendations to others considering Tango:** If you can automate your reward process using the Tango API that is best. If you manage the process manually then the Blast Rewards is a great option. **What problems is Tango solving and how is that benefiting you?** We pay rewards out to employees, customers, and partners for participating in various programs that add value to our business. Tango filled a huge gap for us in processing rewards after we were originally buying physical gift cards and sending them through the mail. Upgrading to a virtual rewards program that gave the recipient the option to choose how they wanted to redeem their reward has been a perfect solution. Being able to quickly and easily reward a partner or employee for doing something of value builds the relationship and helps improve ongoing productivity; Tango facilitates this transaction for us in a simple way. ### 4. Perfect customer appreciation companion. **Rating:** 5.0/5.0 stars **Reviewed by:** Akinyinka Natasha A. | Business intelligence analyst, Banking, Enterprise (> 1000 emp.) **Reviewed Date:** December 24, 2017 **Describe the project or task Tango helped with:** `At my former workplace we had used Tangocard to reward our clients over the summer and it worked just perfectly.At my new place of work ,they were planning an Xmas reward program for selected customer early November and it basically involved giving customers Souvenirs. The problem with this approach was the amount of time and energy to be expended to treacking and ensuring souvenirs are delivered to the right people,and also have a contigency plan to reship souvenirs for cases where customers do not get their souvenirs. It was a time consuming, shambolic process.I suggested a TangoCard reward system for my colleague in charge of the reward programme.He loved the idea of allowing customers choose from an array of gift card options. We tried it and saved an extra $2500 which we would had spent on shipping souvenirs.Perfect solution.Our customers were happy with the reward style. **What do you like best about Tango?** I like the customer support team behind this service.They were available to guide us all the way. **What do you dislike about Tango?** Nothing I can think of really,as this was a pleasant process. ### 5. Simple Concept with Great Service **Rating:** 5.0/5.0 stars **Reviewed by:** Peter W. | Rideshare's Back 'N' Forth Club Commuter Program Manager, Government Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** Tango Card is unique and a perfect fit for what we do as a government agency. We run an incentive program in-house for employers that allows them to provide incentives to their smart commuters. This is run at-cost, so having no admin or load fees is crucial. The Tango Card team somehow works their magic to keep costs low but customer service high. **What do you dislike about Tango?** I wish Tango Card and Prepaid Virtual Visa were more intertwined. If we have an issue with the Visa side, it usually gets referred over, and that's when the good customer service ends. **Recommendations to others considering Tango:** Not having admin/load fees is an easy selling point. The actual Tango Card has a ton of brands to choose from which is great. **What problems is Tango solving and how is that benefiting you?** In addition to running an in-house incentive program, we can easily issue survey rewards or monthly sweepstakes for smart commuters not supported by their employer. Tango Card is a one-stop-shop for all reward needs. ### 6. Tango Card Review **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** Reward Genius is great when you want to give an employee on-the-spot recognition. Blast Rewards is easy to use and great for monthly recognition for multiple employees **What do you dislike about Tango?** You cannot track the tango cards that have not been opened, redeemed, not redeemed. You cannot get your money back if you give someone a tango card and they do not redeem, after any period of time. (Omni is another vendor similar to Tango, and after a year if the code is not redeemed, the company is refunded the money) **Recommendations to others considering Tango:** Great product! Lots of vendors to select from and the additional donation selection **What problems is Tango solving and how is that benefiting you?** Trying to get more managers to utilize Reward Genius. Trying to get HR Managers to utilize the Blast Reward spreadsheet vs. me filling it in for each manager every month from their emails. I would love to have our restaurants/retailers on tangocard as an option, but they cannot due to us not having electronic codes for gift cards. ### 7. Our customers loved this, **Rating:** 5.0/5.0 stars **Reviewed by:** Winifred S. | Software Developer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 24, 2017 **Describe the project or task Tango helped with:** Every quarter of the year ,we reward our most loyal clients and for each time we had done this ; it's always been one hectic period.Tango card basically saved us time,effort and energy.We simply worked out the basics with the Tango team and they took care of the rest. Even when there were minor issues regarding clients claiming their gifts ; they spoke with the Tango support team and not us.That was basically putting work off our table. **What do you like best about Tango?** The support team behind Tango is just perfect.My favourite support staff at Tango ? Elliot all the way. **What do you dislike about Tango?** Nothing I can think of.It was a perfect experience. ### 8. Took the stress of client/customer reward off the team. **Rating:** 5.0/5.0 stars **Reviewed by:** Mayowa A. | Mid-Market (51-1000 emp.) **Reviewed Date:** January 03, 2018 **Describe the project or task Tango helped with:** We have never tried rewarding our clients and customers for their loyalty. We tried rewarding them last summer and thanks to Tango ; it was a seamless process. We fixed things with the Tango team in under two weeks ; after which we simply selected a list of clients we wanted to reward and all they needed do was receive a link ;from where they visited a Tango page where they loaded their reward and claimed it for any card of their choice. Best of all, we didn't need to bother ourself with customer question ; in situations where they had problems claiming their reward.The Tango helpdesk team took charge of that. **What do you like best about Tango?** Tango support team.They were helpful all the way. **What do you dislike about Tango?** Nothing of note really,I think they did a perfect job. ### 9. Fantastic SaaS Fits Gamification Needs! **Rating:** 4.5/5.0 stars **Reviewed by:** Jonathan W. | CTO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 28, 2017 **What do you like best about Tango?** Tango Card is a great synergistic benefit to provide to FidoTrack Gamification Call Center Clients it really resonates with them. The selection of offers is amazing. It also allows our software to remain relevant internationally with their growing selection throughout North America, Europe and Asia. **What do you dislike about Tango?** The only real issue FidoTrack Gamification had with Tango Card was getting a credit card funding receipt. What we did to overcome that was FidoTrack Gamification generated our own receipt and facilitated that for our Call Center Client's, which made them extremely confident and satisfied. **What problems is Tango solving and how is that benefiting you?** FidoTrack Gamification utilizes Tango Card to seemlessly utilize an eRewards solution and provide simple incentive programs for its Call Center clients. Our integration allows clients to offer prizes/rewards to their agents for hard work. This benefit allows for instant gratification and easy implementation of contests, promotions and challenges. ### 10. Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Erin A. | Administration, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** I like the automation of our gift card orders. Our loyalty program allows our clients to login to an online portal and redeem points towards gift cards. The online redemption automatically orders the gift card, and i don't have to do any middle man work. **What do you dislike about Tango?** I don't like that I can't see how much money is available in our gift cards funds, so i'm having to do a lot of guessing. I also wish there was a way we could set up automatic payments into our account when the balance reaches below a certain dollar amount. **What problems is Tango solving and how is that benefiting you?** Before we had gift cards, I rewarded clients individually by ordering them either a gift card or a tangible item. Then I'd have to package and ship the item myself. This takes away all of that work by sending e-cards in a branded email. ### 11. Really easy product to use **Rating:** 3.5/5.0 stars **Reviewed by:** Eran A. | Accounts Payable Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** That we get the tracking of rewards that we need as a company and for payroll **What do you dislike about Tango?** Reporting is not as robust as we would like. Would like to have real time data that we could pull on our own. Data that we could inquiry in different ways. Also updating users by whitelist and not being able to do it real time is sometimes an issue **Recommendations to others considering Tango:** Look at reporting options **What problems is Tango solving and how is that benefiting you?** Easy way for out field admin to send rewards and a way for us to track them. The tracking of $'s spent in this area has really been a benefit for us ### 12. Tango Card makes Rewarding Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer S. | Client Relationship Manager, Hospital & Health Care, Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2017 **Describe the project or task Tango helped with:** Tango Card allows me to offer a reward option to my clients for Wellness Programs. **What do you like best about Tango?** The quick receipt of the rewards within a few days. **What do you dislike about Tango?** The participants cannot accrue a balance and get one large reward when desired. ### 13. Great integration with Influitive **Rating:** 4.5/5.0 stars **Reviewed by:** Eileen Q. | Customer Advocacy, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2017 **What do you like best about Tango?** The integration with Influitive makes things simple and easy. Tango Card customer service is excellent, too! **What do you dislike about Tango?** We have a lot of international customers and more choices from other countries would be great **Recommendations to others considering Tango:** The integration with Influitive was a big part of why we selected Tango Card. I was unsure if the concept of the Tango card would be embraced by our U.S. customers, but they love it. **What problems is Tango solving and how is that benefiting you?** We use it for reward fulfillment with our Influitive program. Our advocates love the gift cards, so we have happy customers and the process is very streamlined. ### 14. Pain-free referral reward management **Rating:** 4.5/5.0 stars **Reviewed by:** Janice T. | Strategy Consultant, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** I'm using Tango as the reward fulfillmment application for a customer referral program. The API enables us to offer numerous types/brands of gift cards to our advocates in a real-time and painless manner. There's no need to upload spreadsheets. The time between rewarded behavior and reward receipt is miminal. **What do you dislike about Tango?** There is a pretty hefty transaction fee if you choose to fund your account via credit card. However, this can be avoided if you set up ACH payments. **What problems is Tango solving and how is that benefiting you?** We implemented an enterprise customer referral program and needed a solution for automating the reward management function. Tango has enabled us to save time and to achieve higher program engagement with the breadth of rewards offered and the timeliness of payment. ### 15. Easy to use gift card program **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Chemicals | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** Tango is great because we don't have to worry about locking up physical gift cards in the office, or trying to order them in bulk (and keeping track of pins, etc.). Plus, our employees really enjoy that they can choose from a variety of cards. They can pick something they'll actually use. **What do you dislike about Tango?** So far, everything has been great. No complaints here! **What problems is Tango solving and how is that benefiting you?** Before Tango cards I was unable to track who was giving out cards, who was receiving them, and how much we were spending. It was all up to each division to manage it. Now I have a better sense of how we are rewarding our employees and which divisions can do a better job of that. ### 16. Easy to place large orders and distribute gift cards to respondents quickly :) **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** I love the ability to place large orders for gift cards relatively easily, and have them distributed to respondents after only a couple of short days... Tango's service offering has a much quicker turn-around time than even our internal check-cutting process. **What do you dislike about Tango?** We use ACH transfer mostly because it's cheaper for our company, but that means the entire process is slower because Tango has to confirm that they've receive the funds before they initiate the gift card order. If Tango allowed us to charge our credit card on file, without a fee, that would be much preferred and we'd be able to get gift cards out to respondents quicker, without a delay in the process. It would also be cool if Tango offered a check service - because as of now, our company has no efficient way to cut checks (it takes too long to be able to justify doing this internally within our company). **What problems is Tango solving and how is that benefiting you?** Being able to incentive respondents conveniently, in a way that they feel good about. ### 17. TANGO Card- Employee Recognition rewards **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** TANGO card is very efficient, it requires very little administration, the delivery is seamless, and most importantly it gives our employees "options" which is very important. All of our employees are different, so it isn't easy to please everyone all of the time. One size fits all doesn't always work, with the TANGO card, they have the ability to use it for purchasing other gift cards from hundreds of retailers, or they can donate it to charitable organizations, or they can save them up through out the year and they don't expire. They aren't restricted or confined to accept whatever is given to them so they appreciate it more. **What do you dislike about Tango?** I don't like that we can't really track when an employee has used their Tango reward. They do offer a standard report, but it doesn't help us really track monthly use since the cards never expire, an employee can use it whenever. **What problems is Tango solving and how is that benefiting you?** Using the Tango card as a pat of our Employee recognition program has allowed us to reduce the cost associated with ordering and mailing physical gift cards. It also gives us more variety with a standard electronic delivery process, resulting in less administration. The benefits are a happier employee base, that has more options to choose from tailored to their specific needs. ### 18. Tango is a great incentive partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2017 **Describe the project or task Tango helped with:** We use Tango to thank our survey respondents for completing our surveys **What do you like best about Tango?** I like that Tango cards are brand agnostic **What do you dislike about Tango?** The only hassle - and this is very slight - is the Excel upload process **Recommendations to others considering Tango:** Use them! ### 19. Tango Card is a great way to reward Customer Loyalty **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2017 **What do you like best about Tango?** I love how simple it is to order multiple cards at a time for multiple recipients. **What do you dislike about Tango?** I don't have any complaints. My account manager is always available, professional and willing to help with anything we need. **What problems is Tango solving and how is that benefiting you?** We use Tango cards as an option for redeeming points in our Customer Loyalty program. ### 20. Great Product. **Rating:** 4.5/5.0 stars **Reviewed by:** Ryan S. | Marketing Director, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2017 **What do you like best about Tango?** Easily send out incentives to your target audience and business prospects. **What do you dislike about Tango?** It would be cool also to offer promotion codes as well as cards. Sometimes the recipient is unfamiliar with Tango card redemption. **Recommendations to others considering Tango:** It's so easy to use. Brainstorm how to implement this with all your company's external and internal audiences. **What problems is Tango solving and how is that benefiting you?** We're incentivizing people to provide us survey information and product feedback ### 21. Tango **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Tango?** I like the ease with which I can send e-gift cards. **What do you dislike about Tango?** I wish there were more practical vendors: Safeway, Union 76, Chevron, SuperCuts **What problems is Tango solving and how is that benefiting you?** We reward low-income clients of non-profit and government agencies for keeping in touch and telling us when they enter school, start a job, get a house or completed an appointment. ### 22. Responsive and Great Option for Business **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Medical Devices | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Tango?** Customer Service has been very responsive when our clients have any issues. This is a great incentive solution for our clients. **What do you dislike about Tango?** The volume of clients that utilize this service increases on a monthly bases and it has created some challenges. I am uncertain if new users get a detailed communication of how to redeem the gift cards when they first join. **Recommendations to others considering Tango:** When launching utilizing Tango to our internal business or to your clients, send a communication and instructions on how to redeem the gift cards. **What problems is Tango solving and how is that benefiting you?** We offer points based on revenue sold and our Clients can redeem those points in various ways, gift cards being one of them. Utilizing Tango has been a great solution for getting gift cards to our clients in a more timely fashion. ### 23. Great Customer Incentive **Rating:** 3.5/5.0 stars **Reviewed by:** Blake W. | Marketing Director, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** The API is pretty straight-forward. We build a rewards program for our customers where they earn points and cash in. **What do you dislike about Tango?** There is still no portal for me to see what's going on. **What problems is Tango solving and how is that benefiting you?** We were working on our retention rate. The gist card incentive program helps us retain our customers. ### 24. Great option with no fees **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** We've been working with Tango Card to fulfill incentives on our research projects. It's a great option because there is no mark-up, you just pay the value of the gift cards. **What do you dislike about Tango?** We have several individual client teams using Tango Card, each team monitors their budgets closely. Tango is only able work from a limited number of pools of money for each organization. We had to come up with a system for differentiating the budgets. The Tango Team was helpful and cooperative as we worked through the process. **Recommendations to others considering Tango:** There was a bit of a learning curve on the process, but once you learn how to process the incentives then the process is simple. **What problems is Tango solving and how is that benefiting you?** We are saving money because there are no fees. ### 25. Easy to use and good value **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 28, 2017 **What do you like best about Tango?** Very easy to use. I have used it personally as an end user to get an amazon gift card code that I just pasted in to my Amazon account and had the money, and I also used it to get a physical Visa card. Also use it in the product we develop. **What do you dislike about Tango?** I wish I could redeem the Amazon card without having to copy and paste the code into Amazon. **What problems is Tango solving and how is that benefiting you?** Easy access for our customers to redeem, and donate. ### 26. Great Rewards Product **Rating:** 5.0/5.0 stars **Reviewed by:** Maximilian v. | Marketing Associate, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** May 22, 2017 **What do you like best about Tango?** Integration with our advocate marketing software (Influitive). **What do you dislike about Tango?** Nothing I dislike, can always use more options for redeeming, but already so many! **What problems is Tango solving and how is that benefiting you?** Rewarding advocate marketers ### 27. User Friendly and best way to reward **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Tango?** User Friendly options, variety of option to reward and different wave of providing the rewards. Team is very helpful and understanding. Secure system. **What do you dislike about Tango?** Could get better accessibility to the incentive management like a login where you can she the account details and take steps. Need to revisit prepayment possible with the regular customers. **Recommendations to others considering Tango:** yes, would definitely recommend this to other team within my organization who are willing to give incentive to respondent. **What problems is Tango solving and how is that benefiting you?** We conduct research and in order to get good response we wanted something user friendly option to reward respondents. We were able to get good response when we introduce Tango card for incentive the respondent of our survey. ### 28. Excellent API and Support **Rating:** 5.0/5.0 stars **Reviewed by:** Chris K. | Founder, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Tango?** Their API is extremely easy to use. It took my team only a day to fully integrate with their solution. **What do you dislike about Tango?** The only thing I dislike about their API is the way they categorize their accounts/customers. It makes simple implementations a bit harder. **What problems is Tango solving and how is that benefiting you?** Tango has allowed my customers to earn gift cards on the fly. Tago offers a very wide variety of cards which works very well with everyone. ### 29. Tango card experience **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Renewables & Environment | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Tango?** Options of several different gift card options, get a corporate discount as well **What do you dislike about Tango?** Limited visibility after code sent. With a vendor like cashstar, I can see the balance and activity on the card. Because we provide the codes to the customer through our email system, Tango does not provide customer support so that doesn't help us on that end. We still own that CS work. **Recommendations to others considering Tango:** Tango offered us the discounts that we currently held with other partners, but not better. We realize that we can get better pricing with another vendor so will probably switch. **What problems is Tango solving and how is that benefiting you?** Buy multiple vendor gift cards in 1 transaction. Efficient ### 30. Great way to reward our customers **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** When our customer attains a certain amount of points they can login to their customer portal and select what tango card they would like and it is emailed to them. **What do you dislike about Tango?** New API coming out means I need to re-build our end **Recommendations to others considering Tango:** If you have a good tech team on your side its great **What problems is Tango solving and how is that benefiting you?** Tango will send reward cards to our customers after they attain X amount of points ### 31. Great experience! **Rating:** 4.0/5.0 stars **Reviewed by:** Beth G. | Client Services Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2017 **What do you like best about Tango?** We love their easy to use API, quick support, and willingness to adapt to our changing needs **What do you dislike about Tango?** Currently nothing to dislike. They are easy to work with. **Recommendations to others considering Tango:** Do it. **What problems is Tango solving and how is that benefiting you?** We needed to provide digital offering after a previous vendor was no longer able to provide the service. Tango was a great option for us and we were able to implement it quickly. ### 32. Great Service **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin M. | Product Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** Tango has consistently been able to make themselves available to help with any situation we have run into. From the account managers to their dev team; truly outstanding. **What do you dislike about Tango?** Approval process and licensing needs some review. **Recommendations to others considering Tango:** Absolutely receommend **What problems is Tango solving and how is that benefiting you?** We are supplying egift cards and eVises and have been able to use Tango's consistency to train our sales team to speak intelligently about the products. ### 33. Great Customer service and flexible **Rating:** 4.5/5.0 stars **Reviewed by:** Devin P. | Application Support Analyst, Chemicals, Enterprise (> 1000 emp.) **Reviewed Date:** September 01, 2016 **What do you like best about Tango?** Ease of use, hands down. The multiple options they have to use their services makes it so much easier over any competition. RAAS API is what I use :) **What do you dislike about Tango?** The fees associated with refunding accidental purchases. There is a $15 I believe to refund any Tango card. They are unable to refund any specific branded card though. It's an issue because the rewards program for our company buys Tango cards at $15 each... **Recommendations to others considering Tango:** Use them! seriously, they are easy, and attentive to your needs. **What problems is Tango solving and how is that benefiting you?** The long and tedious issue of collecting names, surveying what card they want, buying the cards, labeling the cards for who they go to, and then handing them out takes so long! Now with the RAAS API and some custom code I wrote we have it done automatically and delivered to their inboxes! ### 34. Great customer service, fantastic API **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** We have been working Tango for a little over two years now. The team is incredibly responsive, and their API and solution set is very solid. **What do you dislike about Tango?** The only thing that I wish Tango would offer are better access to Digital Visa gift cards. Their solution works - but the Third Party reseller they use has a fairly antiquated site. **Recommendations to others considering Tango:** Start small - don't try to boil the ocean with all the hundreds of options Tango has! **What problems is Tango solving and how is that benefiting you?** Our customers needed instant access to real time awards. Tango fit the bill perfectly with its products and services. ### 35. Tango is great and easy to work with. **Rating:** 3.5/5.0 stars **Reviewed by:** Brittany S. | Field Marketing Specialist, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** I enjoy the seamless process of ordering and getting out egift cards quickly to our customers. **What do you dislike about Tango?** Having to pay over the phone - should be an online process with credit card. **What problems is Tango solving and how is that benefiting you?** Getting customers to events so having the egift cards as an incentive to join our webinars has been helpful. ### 36. An easy way to manage departmental budget **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Internet | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** You can customize the type of gift card and the amounts very easily **What do you dislike about Tango?** Physical stores don't often accept the virtual gift cards so we order a lot of physical gift cards; the shipping speed on physical cards is pretty slow. **What problems is Tango solving and how is that benefiting you?** Rather than passing around a company card and worrying about it being lost or stolen, we can easily submit orders for the exact amount a person needs and don't have to worry about getting the card back from them. ### 37. Helping us Mobilize our Advocates! **Rating:** 5.0/5.0 stars **Reviewed by:** Laura O. | Customer Advocacy Program Manager, Telecommunications, Enterprise (> 1000 emp.) **Reviewed Date:** January 26, 2016 **What do you like best about Tango?** The ease to reward our advocates is so helpful for our marketing effort. Tango Card helped us better manage our advocate hub (Influitive). The integration is seamless and helps us save time in managing our hub. **What do you dislike about Tango?** No major drawbacks, sometimes we have ailed to check our balance so we run into a wall when we want to reward advocates. **What problems is Tango solving and how is that benefiting you?** We are keeping our best advocates engaged while reducing the time we take to incentivize them ### 38. Great service - Integration needs work **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Tango?** The Tango Card team are responsive and helpful. **What do you dislike about Tango?** Their Marketo integration (why we chose them) needs work. Also the documentation for the the integration is is very limited. **What problems is Tango solving and how is that benefiting you?** Automating client and prospect incentives for surveys and meetings. ### 39. Easy to use and no cost! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2017 **What do you like best about Tango?** It's so great to have a solution to send gift cards to customers in other countries outside of the US. **What do you dislike about Tango?** It's unfortunate that there's no gift card that works in China. **Recommendations to others considering Tango:** So easy to use once you're set up in their system. **What problems is Tango solving and how is that benefiting you?** The biggest benefit is being able to send gifts to international participants in my research studies. It was a huge effort to send gifts outside of the US prior to Tango. ### 40. Easy, fast, efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Tango?** I like that I can easily send incentive payments at my convenience. The reports are simple to obtain and read. I've never had any complaints from a recipient on using it. **What do you dislike about Tango?** I wish I could create a standard email that is included in each card I send so I don't have to type a new one each time. **Recommendations to others considering Tango:** Tango card is super easy to use. **What problems is Tango solving and how is that benefiting you?** Paying user research participants. No fees with the cards. ### 41. It was okay. Their digital model didn't fit our need as we use more plastic cards than online. **Rating:** 2.5/5.0 stars **Reviewed by:** Oscar L. | Procurement Manager, Research, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Tango?** I liked that we can track the cards with a simple Excel file. **What do you dislike about Tango?** There's not enough attention given to plastic cards. **What problems is Tango solving and how is that benefiting you?** Tracking gift card recipients was always a problem and Tango has helped in that area. ### 42. Great Tool! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina C. | Clinical Psychology Doctoral Student, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Tango?** Easy to use. Great customer service. Lots of variety in card choices **What do you dislike about Tango?** Everything about tango card has been positive **What problems is Tango solving and how is that benefiting you?** We are able to conduct research about sexual assault prevention and compensate participants with tango card ### 43. Easy and to-the-point **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Tango?** Staff is helpful and patient, willing to work with us as we continue to grow. **What do you dislike about Tango?** There are is a lot of maintenance and unscheduled downtimes. **What problems is Tango solving and how is that benefiting you?** Built our own custom rewards platform. ### 44. Tango makes it easy! **Rating:** 4.0/5.0 stars **Reviewed by:** Josh M. | Assistant Accountant, Market Research, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Tango?** The easy process from start to finish makes it a great product. **What do you dislike about Tango?** The CS is a bit slow sometime in replying sometime. **Recommendations to others considering Tango:** Very easy to use, saves time **What problems is Tango solving and how is that benefiting you?** Taking back time ### 45. Easy to use service **Rating:** 4.0/5.0 stars **Reviewed by:** Cesare M. | Loyalty Marketing Specialist, Airlines/Aviation, Enterprise (> 1000 emp.) **Reviewed Date:** September 22, 2016 **What do you like best about Tango?** Simple API based system that allows for seamless rewards. **What do you dislike about Tango?** Lack of options for international customers. **What problems is Tango solving and how is that benefiting you?** Revitalized our rewards program and increases customer satisfaction. ### 46. Easy to use platform to deliver incentives and awards to many **Rating:** 5.0/5.0 stars **Reviewed by:** Joan M. | Partner & Alliances Marketing, Computer Software, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2017 **What do you like best about Tango?** Simple to use platform Human team behind **What do you dislike about Tango?** Nothing yet. Our experience has been very positive so far. **Recommendations to others considering Tango:** Definitely. **What problems is Tango solving and how is that benefiting you?** Delivering incentives to customers and prospects that completed online survey ### 47. I love tango cards **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** You do not charge us more than the dollar amount of the gift card, the uploads are easy to use and your account reps are very responsive **What do you dislike about Tango?** Its a little difficult to manage multiple gift cards at once **Recommendations to others considering Tango:** Everyone else charges a fee on top of the credit card price, Tango does not. **What problems is Tango solving and how is that benefiting you?** We use Tango cards for our referral program. ### 48. Overall I'm satisfied with Tango **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Market Research | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Tango?** It is Easy to order the tango cards using sharefile **What do you dislike about Tango?** Sometimes the lag in when the tango cards will be sent out. I know it depends on what time I upload it during the day, but it's just not always consistent how long it takes **What problems is Tango solving and how is that benefiting you?** We are paying participants who complete our market research studies ### 49. Tango Review **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2017 **What do you like best about Tango?** Love that I don't have to go purchase gift cards at the store. Easy to send awards. **What do you dislike about Tango?** Only shows rewards in monthly increments. There should be a quarterly and yearly option. Need to be able to run reports on funding, when and how much. **Recommendations to others considering Tango:** Easy to Use **What problems is Tango solving and how is that benefiting you?** Rewards and Recognition. Easy on the spot rewarding. ### 50. Great for International Research Incentives **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** We work with respondents in 116 countries and finding a universal incentive for the respondents is tough with some countries. Tango card enabled us to offer an online email sent incentives to our respondents in parts of Africa. **What do you dislike about Tango?** There was nothing I didn't like, Everything was great. **What problems is Tango solving and how is that benefiting you?** It helped us better recruit participants in 116 different countries. ## Tango Discussions - [What is the email address to someone that can solve problems and cares about making the company better?](https://www.g2.com/discussions/31886-what-is-the-email-address-to-someone-that-can-solve-problems-and-cares-about-making-the-company-better) - 2 comments, 1 upvote - [Do Tango cards expire?](https://www.g2.com/discussions/do-tango-cards-expire) - 2 comments - [What's a Tango gift card?](https://www.g2.com/discussions/what-s-a-tango-gift-card) - 1 comment - [View Tango pricing details and edition comparison](https://www.g2.com/products/blackhawk-network-tango/reviews?page=44§ion=pricing&secure%5Bexpires_at%5D=2026-08-05+10%3A29%3A04+-0500&secure%5Bsession_id%5D=883e97c7-16c4-42ef-9dce-57ba0de3a9b2&secure%5Btoken%5D=51a42a95382b9c31ba62f9209a5e6aaa7103cf7c34596d8a4c0085cde4c41fde&format=llm_user) ## Tango Integrations - [Halight LMS](https://www.g2.com/products/halight-lms/reviews) ## Tango Features **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance ## Top Tango Alternatives - [Tremendous](https://www.g2.com/products/tremendous/reviews) - 4.8/5.0 (1,233 reviews) - [Giftogram](https://www.g2.com/products/giftogram/reviews) - 4.8/5.0 (1,894 reviews) - [Giftbit](https://www.g2.com/products/giftbit/reviews) - 4.5/5.0 (14 reviews)