The client ready graphs and analysis it provides. It is very eye catching. Can cut-n-paste into internal reports. They are very good looking.
Top influencer information has proved to be a very valuable tool.
It is a bit slow.
Not as user friendly as I would like.
Navigation is not as easy as I would like.
The fact that the site claims (via their contract), as well as on their invoices claim to allow payment for services via credit card. This is not true. Credit Card payment is not an option at this time. Not a big deal, but I felt mislead.
I recommend using the free service that tracks for 7 days and not paying for the full service until they fix their issues such as the need to streamline their UI, speed up the loading time between pages (I have 300+ Mbps for downloading and 22+ Mbps for uploading) and make the site a little more user friendly.
Use the free trail. It is a little pricey for a service that still needs some fine tuning. I do believe they can improve and that Talkwalker will become a really great tool, but right now the ease-of-use is not there.
It does provide my clients with information on how their messaging resonates and where it resonates.
Talkwalker could become a very valuable tool, but it needs to streamline its UI, speed up the loading between pages, and hopefully become a little more user friendly.