Talkwalker Reviews & Product Details


What is Talkwalker?

Talkwalker is a social listening and analytics company that empowers over 2,000 brands and agencies to optimize the impact of their communication efforts. We provide companies with an easy-to-use platform to protect, measure, and promote their brands worldwide, across all communication channels. Talkwalker's state-of-the-art social media analytics platform uses AI-powered technology to monitor and analyze online conversations in real-time across social networks, news websites, blogs and forums in 187 languages. Talkwalker has offices in New York, Luxembourg, San Francisco, Frankfurt, Paris, and Singapore. It is also the home of Talkwalker Alerts, a free alerting service used by over 600,000 communications and marketing professionals worldwide.

Write a Review

Talkwalker Screenshots


Talkwalker Profile Details

Talkwalker Profile Details

Related Links
Q&A
Languages Supported
Dutch, English, French, German, Italian, Japanese, Spanish, Turkish
Vendor
Talkwalker
Company Website
Year Founded
2009
HQ Location
Luxembourg City, Luxembourg
LinkedIn® Page
www.linkedin.com
Employees on LinkedIn®
247
Twitter
@Talkwalker
Twitter Followers
12,446
Show moreShow fewer

Companies Using Talkwalker

Microsoft
Telefonica
Deloitte
Ogilvy
Deutsche Telekom
BASF
Edelman
JWT
The Global Work & Travel Co.
Volkswagen
InvoiceOcean
Sugester

Talkwalker Reviews

Filter Reviews
Filter Reviews
Sort by
Ratings (1)
Company Size
User Role
For Category
All Industries
Region
Write a Review
1-2 of 2 total Talkwalker reviews

Talkwalker Reviews

Write a Review
Filter By
Connections
Show reviews that mention
1-2 of 2 total Talkwalker reviews
Copy Review URL
UL
Small-Business
(11-50 employees)
Validated Reviewer
Review Source
Copy Review URL

"Disappointing product, didn't meet needs"

What do you like best?

Talkwalker was relatively easy to use and did the basics well.

What do you dislike?

Talkwalker was disappointing for our needs, as we did not get the social media coverage we needed. We often found important mentions of our clients via other methods, often by simply typing the client's name into a search.

Recommendations to others considering the product:

Do your due diligence before using talkwalker. Be sure that it is the right product for your needs before buying it. We quickly realized that it was not the right product, but were not able to get out of our contract as we'd just signed it.

What problems are you solving with the product? What benefits have you realized?

We used talkwalker to monitor our clients' mentions on social media and in the news.

Copy Review URL
Founder
Public Relations and Communications
Small-Business
(2-10 employees)
Validated Reviewer
Review Source
Copy Review URL

"Decent but needs work"

What do you like best?

The client ready graphs and analysis it provides. It is very eye catching. Can cut-n-paste into internal reports. They are very good looking.

Top influencer information has proved to be a very valuable tool.

What do you dislike?

It is a bit slow.

Not as user friendly as I would like.

Navigation is not as easy as I would like.

The fact that the site claims (via their contract), as well as on their invoices claim to allow payment for services via credit card. This is not true. Credit Card payment is not an option at this time. Not a big deal, but I felt mislead.

I recommend using the free service that tracks for 7 days and not paying for the full service until they fix their issues such as the need to streamline their UI, speed up the loading time between pages (I have 300+ Mbps for downloading and 22+ Mbps for uploading) and make the site a little more user friendly.

Recommendations to others considering the product:

Use the free trail. It is a little pricey for a service that still needs some fine tuning. I do believe they can improve and that Talkwalker will become a really great tool, but right now the ease-of-use is not there.

What problems are you solving with the product? What benefits have you realized?

It does provide my clients with information on how their messaging resonates and where it resonates.

Talkwalker could become a very valuable tool, but it needs to streamline its UI, speed up the loading between pages, and hopefully become a little more user friendly.

Talkwalker Pricing

Talkwalker Features

  • Social Measurement
  • Sentiment Scoring
  • Influencer Identification
  • Social Reporting
  • Social Listening
  • Competitor Analysis

Talkwalker User Ratings

8.8
Ease of Use
Average: 8.7*
9.5
Quality of Support
Average: 8.7*
8.4
Ease of Setup
Average: 8.6*
* Social Media Monitoring Category
Do you work for Talkwalker?