The support from the Talkwalker crew was quick and straightforward. Setting up and using it is very intuitive, and handling it in everyday life is practical. Review collected by and hosted on G2.com.

The restriction on queries should be lifted after a certain investment (we use a branded version of Talkwalker). Review collected by and hosted on G2.com.

- high number of channels and topics can be monitored

- clean design, easy to use platform (after some practice)

- very responsive and useful costumer support Review collected by and hosted on G2.com.

- limited data available from Facebook and Linkedin (but that is the case with most monitoring tools)

- some KPI definitions differ in Talkwalker from native platform Review collected by and hosted on G2.com.

Talkwalker was relatively easy to use and did the basics well. Review collected by and hosted on G2.com.

Talkwalker was disappointing for our needs, as we did not get the social media coverage we needed. We often found important mentions of our clients via other methods, often by simply typing the client's name into a search. Review collected by and hosted on G2.com.

We like the customisable dashboards and the huge amount of options for how to present the data. Review collected by and hosted on G2.com.

It would be great if the Quick Search tool was part of my package, it's also a shame that it's becoming more difficult to monitor social pages. Review collected by and hosted on G2.com.

All in all, Talkwalker provides you with all required metrics for your business. Flexibility and UI friendly. The ability to export everything, white label and generate alerts/reports, makes everything convenient for your team and clients. Review collected by and hosted on G2.com.

It is only the export 20K results limitation that sometimes bothers as you need to export twice or more sometimes and then combine results (might be not an issue for others) Review collected by and hosted on G2.com.

Talkwalker allows us to set up searches in the most efficient way possible. It's user friendly and the analytics are robust. The staff is great to work with and has been instrumental in quickly learning to use the system - they respond quickly and are patient with new customers. Review collected by and hosted on G2.com.

Like with any software, the sentiment analysis can be somewhat inaccurate. However, it is better than other programs we've used. Review collected by and hosted on G2.com.

Very useful tool to analyse social network feedbacks.

Talkwalker is intuitive !

Support team is on top and reactive with relevant advices & solutions. Review collected by and hosted on G2.com.

Talkwalker is compliant according to the most important expectations

However, engagement and reach are not correct everytime :/

We cannot track # Facebook feedbacks Review collected by and hosted on G2.com.

Talkwalker is one of the best social listening tools on the market you can get. The device is very intuitive, well designed and in constant progress. Their customer success managers are helpful and adorable. Review collected by and hosted on G2.com.

The tool isn't affordable for all companies and suffers from little bugs but they are working on these points. Review collected by and hosted on G2.com.

The power of the search engine, the number of information. The illustrated presentation of these results. Review collected by and hosted on G2.com.

Nothing. It's really ergonomic and easy to use Review collected by and hosted on G2.com.

I have got to try Talkwalker in all its functionality. It is an excellent product that can lead to a wide audience access to advanced tools of social media monitoring. I was able to make the comparison with other tools I used and I must say that is powerful, easy to use, clear in reading the data. Review collected by and hosted on G2.com.

But their pricing model and limits are very crazy. You have a limit and if you exceed it you no longer have access to project data nor tells you on what terms you went outside the quota. You are forced to operate in the dark at attempts. Really unusable.

ADDENDUM: Now they had correct their pricing model and limits of views. Review collected by and hosted on G2.com.