Talkwalker by Hootsuite Reviews & Product Details

The quality of support.

New feature: Quick Search.

Support by the Talkwalker teams. Review collected by and hosted on G2.com.

Source referencing errors.

Overall, we are satisfied with this tool. Review collected by and hosted on G2.com.

- Talkwalker's interface is really clear and easy to understand

- The support is fast to answer and helpful Review collected by and hosted on G2.com.

- Not always really good on social media

- Loading is long sometimes Review collected by and hosted on G2.com.

-Simple interface, very clear and with easy ergonomics

-Possibility to easily create queries, dashboards, and reports

-Easy competitor benchmarking thanks to the dynamic graphs offered, fast loading

-Trends: emoji clouds, hashtags, and keywords are relevant

-Pages dedicated to influencers

-Responsive customer service Review collected by and hosted on G2.com.

- We would like more history (limited to 2 years)

-Sentiment analysis: a very useful feature, but still improvable. They are working on it

-We would like to know more about the sourcing Review collected by and hosted on G2.com.

When you start working with Talkwalker you can't go back. It is easy to use whith ready to use apps but you have the possibility to go deeper with a lot of functionality.

The support you can have with their Customer Success Manager and the constant improvement of the platform makes Talkwalker a must-have tool Review collected by and hosted on G2.com.

Maybe the price ? But when you choose to drive a Ferrari don't be surprise by the price ;) Review collected by and hosted on G2.com.

Been using Talkwalker for close to a year now. It's very powerful when it comes to conducting a market research along with added social media analytics. They keep on adding functionalities which is definitely a sign that they are keeping up with the trends and the requirements of the industry. Review collected by and hosted on G2.com.

Can be more. Their print coverage involves a 3rd party which is painful sometimes. Also inhouse publishing and reporting will surely make it a complete solution. Review collected by and hosted on G2.com.

It's slick. The dashboards are easy on the eye and they pull together easily into a report. Review collected by and hosted on G2.com.

There's not much to fault, but the topics section could improve. Review collected by and hosted on G2.com.

Its ability to translate the complex data into simple charts and graphs that are easy to understand and to present to the management. Review collected by and hosted on G2.com.

The fact that It is not possible to present some figures in the forms of graphs, p.e. the rise of unique authors throughout a selected time period. Review collected by and hosted on G2.com.

UX, UI, and design is at the forefront of this platform. It's very beautiful visually, and great for any user, even those with minimal data experience. Review collected by and hosted on G2.com.

Not much to say in this category, honestly. Review collected by and hosted on G2.com.

The simplicity and ease of use of the TalkWalker platform, while allowing you to conduct complex queries and sophisticated analysis. Probably the best thing about TalkWalker are the people who provide support and training. Their honesty and openness is unrivaled in the industry. Review collected by and hosted on G2.com.

More of a general dislike of to all platforms is the lack of data coverage of newly emerging commenting sites, such as disqus. All tools suffer from the chaotic data landscape. Review collected by and hosted on G2.com.

The support from the Talkwalker crew was quick and straightforward. Setting up and using it is very intuitive, and handling it in everyday life is practical. Review collected by and hosted on G2.com.

The restriction on queries should be lifted after a certain investment (we use a branded version of Talkwalker). Review collected by and hosted on G2.com.