This service has tons of great features but the ability to create a menu system that gives callers options that play information messages has been incredibly valuable to our business. We were getting numerous calls on a daily basis asking us what time we were open until, how they could reserve a personal trainer, etc... By creating options for each of these categories that plays a custom greeting with the appropriate information, we were able to eliminate calls and spend more time answering the calls that mattered. Review collected by and hosted on G2.com.

Nothing. It's pretty much perfect for our needs. Review collected by and hosted on G2.com.

Let’s be honest. Most of these virtual phone services are pretty similar but Talkroute was the only one we found that offered HIPAA compliance and a Business Associate Agreement (BAA). This was absolutely essential for us to deploy this type of solution in our office. Their custom support was also amazing about getting us everything we needed the same day. Pricing was also excellent. Review collected by and hosted on G2.com.

This is not really the fault of Talkroute but it’s unfortunate that the email notifications for voicemail messages are not HIPAA compliant so they are disabled on our account because we could see this being a very beneficial feature. Review collected by and hosted on G2.com.

We were able to get the perfect toll free number for our sales team up and running instantly. Call quality is excellent and the mobile app is easy to use. Review collected by and hosted on G2.com.

So far we really haven’t ran into any major issues with Talkroute. My only recommendation would be a way to change the scheduled forwarding from the mobile app. Review collected by and hosted on G2.com.

Awesome customer service and simple easy-to-use interface. Review collected by and hosted on G2.com.

Cost can be a little high, but not excessive. Review collected by and hosted on G2.com.