CS
Ciara S.
Support Specialist
Small-Business (50 or fewer emp.)
"Came from Grasshopper. No Regrets"
5/5
What do you like best about Talkroute?

The call quality is noticeably better, and the user interface is way more intuitive than Grasshopper. I also love that I can route calls based on time of day Review collected by and hosted on G2.com.

What do you dislike about Talkroute?

Would be great if they offered more integrations with other tools, but the core functionality is rock solid. Review collected by and hosted on G2.com.

Jacquelyn  C.
JC
Jacquelyn C.
Owner
Small-Business (50 or fewer emp.)
"Versatile for Daily Operations"
5/5
What do you like best about Talkroute?

Calling is unlimited for US/Canada, so my costs are staying low and my personal number is not shared with everyone, which is a nice thing. Sms messaging with email notifications is great for quick responses Review collected by and hosted on G2.com.

What do you dislike about Talkroute?

Sometimes the screen sharing can lag but usable most of the time Review collected by and hosted on G2.com.

MA
Mehdi A.
Small-Business (50 or fewer emp.)
"Feature rich without complexity"
5/5
What do you like best about Talkroute?

It has all the features we need.. call forwarding, virtual extensions, text messaging, and it’s incredibly easy to manage from the dashboard Review collected by and hosted on G2.com.

What do you dislike about Talkroute?

Setup was simple, but it would be helpful to have a few more how-to videos or tutorials for advanced features Review collected by and hosted on G2.com.

BJ
Bill J.
Small-Business (50 or fewer emp.)
"Incredible Customer Service"
5/5
What do you like best about Talkroute?

The support team is phenomenal. Every time I’ve reached out, I get quick helpful responses from real people who actually care Review collected by and hosted on G2.com.

What do you dislike about Talkroute?

Honestly, not much. The experience has been refreshingly smooth from day one Review collected by and hosted on G2.com.

TM
Tomasz m.
Small-Business (50 or fewer emp.)
"Switched from Ringcentral"
5/5
What do you like best about Talkroute?

Everything just works. No bloated features, no upsells, just a straightforward virtual phone system that gets the job done well. Review collected by and hosted on G2.com.

What do you dislike about Talkroute?

The desktop app could use a few UI tweaks to feel more modern, but it’s functional and fast Review collected by and hosted on G2.com.

MS
M S.
Real Estate Broker
Mid-Market (51-1000 emp.)
"Packed with Useful Features"
5/5
What do you like best about Talkroute?

Text messaging, call routing, voicemail to email and custom greetings, everything is built-in and easy to set up. It’s a great all in one solution Review collected by and hosted on G2.com.

What do you dislike about Talkroute?

Sometimes i wish there were more analytics tools for tracking call volume over time great if they add it. Review collected by and hosted on G2.com.

KG
Kiran g.
Lead Tutor
Small-Business (50 or fewer emp.)
"Excellent Support and Easy Setup"
5/5
What do you like best about Talkroute?

The onboarding process was smooth, and the support team guided me every step of the way. I was up and running in less than an hour. Review collected by and hosted on G2.com.

What do you dislike about Talkroute?

The reporting could be a little more detailed, but it’s not a deal breaker Review collected by and hosted on G2.com.

PK
Philip K.
Founder
Small-Business (50 or fewer emp.)
"Better Experience than Grasshopper"
5/5
What do you like best about Talkroute?

Customer service is outstanding. Unlike Grasshopper, I can actually reach someone by phone or live chat when I need help. Review collected by and hosted on G2.com.

What do you dislike about Talkroute?

Not much to dislike, the experience has been better than what I had before Review collected by and hosted on G2.com.

VP
Vivek P.
Assistant Manager
Small-Business (50 or fewer emp.)
"Perfect for us"
5/5
What do you like best about Talkroute?

The pricing is fair and the features are exactly what I need without being overly complicated Review collected by and hosted on G2.com.

What do you dislike about Talkroute?

Learning the call menu setup took a little bit of trial and error, but support helped me get it sorted quickly Review collected by and hosted on G2.com.

Boshir U.
BU
Boshir U.
Fiverr
Small-Business (50 or fewer emp.)
"Great Platform for Business Communication"
5/5
What do you like best about Talkroute?

Talkroute’s simplicity and ease of use are what I love most. It provides a seamless way to manage business calls, texts, and voicemails without needing expensive hardware. The setup was straightforward, and the platform integrates well with mobile devices and desktops, which makes it perfect for my small business. Review collected by and hosted on G2.com.

What do you dislike about Talkroute?

There could be more advanced features integration options with CRMs, but overall, it suits small to mid-sized businesses well. Review collected by and hosted on G2.com.