What I like the best about TalkingPoints is how easy it is for the parents of my students and me to communicate. I can send a quick message to let them know that school is out, or that a community event is taking place that their family could benefit. It gives me a professional avenue to talk with parents and guardians of my students instead of handing out my personal cell number, which I don't always like to do. This is a safe program that helps me feel more protected. Review collected by and hosted on G2.com.

The only downside to this program isn't really a flaw to the program, more to the users. Users do not check it frequently enough, so sometimes messages can get overlooked. Also, if the school misprograms, the guardians might not be in the correct order. Again, this is no fault of the program. I am just giving insight to errors that might pop up. Review collected by and hosted on G2.com.

The instructions to set up a class contact list were very straightforward, love that the copy-past feature worked with no issues on the first try. The Google Sheets template is awesome. The interface and the price point make Talking Points my first choice above other options I've seen. I also love the fact that parents do not need a Talking Points app to engage, they can start out with text messages only. This has helped me in getting responses from families almost immediately after my first message with a Call To Action. Review collected by and hosted on G2.com.

I am not a teacher, but I work exclusively in parent and community engagement. Seeing a parent listed by their child's name & relation is not very helpful to me when messaging (I have to click into details to recall what the parent's name is, but for my role it would be helpful if it went the other way around). The note about adjusting language that may be above a 5th grade reading level is helpful, as I would not have had this same standard in mind when wording my messages before. However, it is very hard to edit and understand where the changes are needed in order to not get that warning again. I wonder if that is a tech issue and the warning does not go away, even if the language has been re-worded appropriately. Review collected by and hosted on G2.com.

It was very easy to use for both myself and the parents I was communicating with on a weekly basis. Theannoucement tool is great for sending out mass messages to all of the student's parents who are registered in my class. Review collected by and hosted on G2.com.

An easier way to see read recipts, who has seen the message and who has not. As well as more high school friendly automated messages. Review collected by and hosted on G2.com.

I am a teacher and over half of my students live in homes where English is not spoken. Before, it would take so much time trying to find a translator or sending home notes. Now, with talking points, I can send messages anytime that I want to that are immediately translated to the designated language. WOW! Review collected by and hosted on G2.com.

There is not one thing that I dislike about talking points! It has allowed me to build relationships with parents in a way I never thought possible! Thank you so much! Review collected by and hosted on G2.com.

Talking points provides ways to communicate to all parents no matter their language. I love the ability to do this on my computer and and phone. And that it tracks my parent engagement. Review collected by and hosted on G2.com.

I wish there was more parent material resources to show parents how to use talking points especially if they are not confidently literate in native language.

I also wish there was a teacher package option where I can get some of the school level perks. Sometimes school will not invest but maybe a teacher wants to be able to. Review collected by and hosted on G2.com.

I love that TalkingPoints shows whether the message has been read or not after I push send. I can enter all the students' names in my class before I need to send a message so everything is ready for last-minute notes or in case of an emergency. Review collected by and hosted on G2.com.

At times the translations don't come through making complete sense, but there is a question mark feature right next to the sentence that you can touch. I have pushed that and it has helped a little bit, but not completely. Sometimes I just have to leave it as the response doesn't translate correctly (but I get the big picture) and I am not going to keep messaging the parent of the student the same thing. Review collected by and hosted on G2.com.

Talking Points allows educators to communicate with families in a safe space and in their native language, if necessary. Helps to increase communication between school and home. Review collected by and hosted on G2.com.

There are no downsides. Even if the parent doesn't have the app- it's sends it like a text message. Review collected by and hosted on G2.com.

TalkingPoints ability to quickly and accurately translate text conversations between parents and school staff is a game-changer. This allows our teachers to stay in touch with parents, and eliminates the language barrier. Setup was VERY easy (we used the Clever link option), and they support a few different ways to roster the application.

The best part - teachers required basically no training! It's login with Google and go! Review collected by and hosted on G2.com.

The support has felt slow at responding since we've joined. However, we joined during the start of COVID so I'm sure they've had scaling and capacity issues. I'd also like to see more granular permissions. Review collected by and hosted on G2.com.

The most helpful thing about Talking Points is the fact that we can reach all parents regardless of a language difference. It has empowered parents to be more communicative since it is easier to get their point across. Review collected by and hosted on G2.com.

The fact that we can't go back and delete something we accidentally sent out immediately is something I wish we could change. Review collected by and hosted on G2.com.

Most families prefer communicating by text and now read a much higher percent of my communications. I can add color and visual interest, and include links, and if they prefer email the program will allow them to receive these all via email.

The app cues me if I am not speaking plainly

Families can choose to receive my communications in their language! Wow! Review collected by and hosted on G2.com.

Occasional glitches in delivering announcements. It can be hard to reach support people in a timing that works for me Review collected by and hosted on G2.com.