# Top 10 Upland InGenius Alternatives & Competitors (14)4.4 out of 5 Upland InGenius is one of the most-searched tools in the Contact Center Software category on G2. Contact Center Software is used by teams seeking top rated, simple platforms with features like live chat, session recording, and session summary notes, according to G2 reviews. When comparing Upland InGenius with other tools, reviewers most often evaluate integration and calls as key differentiators. The best overall alternative to Upland InGenius is [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews), rated ~4.4 stars on G2 from 1468+ reviewers. It is frequently praised for efficiency and intuitive. Other well-known alternatives to Upland InGenius are: - [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) – known for customer support and helpful (G2 star rating ~4.1) - [Talkdesk](https://www.g2.com/products/talkdesk/reviews) – highly rated for efficiency and helpful (G2 star rating ~4.4) - [Aircall](https://www.g2.com/products/aircall/reviews) – offers easy integration and intuitive (G2 star rating ~4.4) - [NICE CXone](https://www.g2.com/products/nice-cxone/reviews) – best suited for teams that need efficiency and helpful (G2 star rating ~4.3) Browse top options below. Based on G2 review data, Upland InGenius is most commonly used in industries like [Contact Center Software](https://www.g2.com/categories/contact-center), [AI Customer Support Agents Software](https://www.g2.com/categories/ai-customer-support-agents), [Inbound Call Tracking Software](https://www.g2.com/categories/inbound-call-tracking). Compare user ratings by vertical to find the best fit. [Get Price](/products/upland-software-upland-ingenius/software_advice_form_fill/new) ## Top 10 Alternatives to Upland InGenius Recently Reviewed By G2 Community Browse options below. Based on reviewer data, you can see how Upland InGenius stacks up to the competition, check reviews from current & previous users in industries like Consumer Services, Computer Software, and Higher Education, and find the best product for your business. [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png "Product Avatar Image") ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ Genesys Cloud CX ](https://www.g2.com/products/genesys-cloud-cx/reviews) By [Genesys](https://www.g2.com/sellers/genesys) [ 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews#reviews) Product Description The Genesys Cloud CX™ platform is trusted by thousands of small, medium and large enterprises and recognized across the globe as an industry-leading cloud call center software and customer experience (CX) platform. No matter where the customer conversation starts or ends, Genesys Cloud CX transforms your customer experience. It connects insights across teams, tools and interactions so you have the data to address customers problems with ease. Meet your customers anywhere, anytime, on any channel, with a suite of digital channels. Categories in common with Upland InGenius: [ Contact Center ](/categories/contact-center)[ Outbound Call Tracking ](/categories/outbound-call-tracking) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e2894f5a2f0d4a7de385125b178b4e11/five9-intelligent-cloud-contact-center-platform.png "Product Avatar Image") ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) [ Five9 Intelligent Cloud Contact Center Platform ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) By [Five9](https://www.g2.com/sellers/five9) [ 4.1/5(625) ](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews#reviews) Product Description Five9 is the leading global provider of on-demand call center software for telesales, telemarketing, customer service, help desks and order processing. Categories in common with Upland InGenius: [ ServiceNow Store Apps ](/categories/servicenow-store-apps)[ Contact Center ](/categories/contact-center)[ Outbound Call Tracking ](/categories/outbound-call-tracking) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/0faf911e236db1931dc1cca4e4fb3f96/talkdesk.png "Product Avatar Image") ](https://www.g2.com/products/talkdesk/reviews) [ Talkdesk ](https://www.g2.com/products/talkdesk/reviews) By [Talkdesk](https://www.g2.com/sellers/talkdesk) [ 4.4/5(2,569) ](https://www.g2.com/products/talkdesk/reviews#reviews) Product Description Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Talkdesk believes that better customer experiences start with AI. With automation-first customer experience solutions, Talkdesk customers can optimize their most critical customer service processes. Talkdesk's speed of innovation, deep vertical expertise, and global footprint reflect its commitment to ensuring that businesses everywhere can deliver better customer experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Over 1,300 innovative companies worldwide, including BankUnited, Canon, Evara Health, IBM, Michaels, Novobanco, On Running, and Teka, partner with Talkdesk to deliver a better way to excellent customer experience. Reviewers say compared to Upland InGenius, Talkdesk is: Better at meeting requirements Categories in common with Upland InGenius: [ ServiceNow Store Apps ](/categories/servicenow-store-apps)[ Contact Center ](/categories/contact-center) [![G2 Advertising](/assets/my-g2-logo-41632af6f81a240a0a9886638f412b2ac9a29f4001534f8c83be89a58ef9d45d.svg "G2 Advertising")](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) Sponsored G2 Advertising Get 2x conversion than Google Ads with G2 Advertising! G2 Advertising places your product in premium positions on high-traffic pages and on targeted competitor pages to reach buyers at key comparison moments. [ Learn More ](https://sell.g2.com/case-studies/how-aisdr-uses-g2-ads-to-turn-g2-into-top-5-traffic-source) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/da24ab8969ae1c7989ab7867d0dd2142/aircall.png "Product Avatar Image") ](https://www.g2.com/products/aircall/reviews) [ Aircall ](https://www.g2.com/products/aircall/reviews) By [Aircall](https://www.g2.com/sellers/aircall) [ 4.4/5(1,640) ](https://www.g2.com/products/aircall/reviews#reviews) Product Description Aircall is the phone system for modern business that can be used on any device. Since Aircall has no hardware requirement, customers can get set up and dialing in as few as 3 minutes. Packed with powerful integrations and a growing app ecosystem of 50+ CRM, Helpdesk, eCommerce, and other business software, Aircall is ideal for modern companies that want to stay connected. Dynamic call center features enable sales and support teams to manage their calls and be as productive as possible. Features include: Power Dialer, Analytics Dashboard, Live Activity Feed, Call Coaching, CTI, IVR, and much more. Reviewers say compared to Upland InGenius, Aircall is: Better at meeting requirements Categories in common with Upland InGenius: [ Contact Center ](/categories/contact-center)[ Outbound Call Tracking ](/categories/outbound-call-tracking) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/927f66d37532def5fb7c634b71671819/nice-cxone.jpg "Product Avatar Image") ](https://www.g2.com/products/nice-cxone/reviews) [ NICE CXone ](https://www.g2.com/products/nice-cxone/reviews) By [NiCE](https://www.g2.com/sellers/nice) [ 4.3/5(1,730) ](https://www.g2.com/products/nice-cxone/reviews#reviews) Product Description NiCE (NASDAQ: NICE) is transforming the world with AI that puts people first. Our purpose-built AI-powered platforms automate engagements into proactive, safe, intelligent actions, empowering individuals and organizations to innovate and act, from interaction to resolution. Trusted by organizations throughout 150+ countries worldwide, NiCE’s platforms are widely adopted across industries connecting people, systems, and workflows to work smarter at scale, elevating performance across the organization, delivering proven measurable outcomes. Reviewers say compared to Upland InGenius, NICE CXone is: Better at meeting requirements Categories in common with Upland InGenius: [ Contact Center ](/categories/contact-center) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/f701c2bc8e8128a9090458644727a7a4/3cx.jpg "Product Avatar Image") ](https://www.g2.com/products/3cx/reviews) [ 3CX ](https://www.g2.com/products/3cx/reviews) By [3CX](https://www.g2.com/sellers/3cx) [ 4.4/5(547) ](https://www.g2.com/products/3cx/reviews#reviews) Product Description 3CX is an open standards communications solution that replaces proprietary PBX's. Built for business connectivity and collaboration it integrates video conferencing, live chat and apps for Android, iOS, and the web. Available on premise (Windows / Linux) or hosted as a cloud solution. Reviewers say compared to Upland InGenius, 3CX is: Better at meeting requirements Categories in common with Upland InGenius: [ Contact Center ](/categories/contact-center) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/f2fbd26e86afed37ec5f26c5310428ae/ctm-ctm.jpg "Product Avatar Image") ](https://www.g2.com/products/ctm-ctm/reviews) [ CTM ](https://www.g2.com/products/ctm-ctm/reviews) By [CTM](https://www.g2.com/sellers/ctm) [ 4.5/5(761) ](https://www.g2.com/products/ctm-ctm/reviews#reviews) Product Description CTM helps businesses turn everyday conversations into growth. Trusted by more than 100,000 users worldwide, including leading brands like Tinuiti, Morgan & Morgan, Tutor Doctor, and ServiceMaster, CTM connects marketing performance to revenue outcomes, giving teams the clarity to see which campaigns drive conversions and the insight to optimize every customer touchpoint. The result: more efficient lead handling, higher conversion rates, and improved ROI. Powered by rich conversation analytics, CTM unifies fragmented call, text, chat, and form interactions into a single, actionable view of customer behavior. With deep integrations across leading marketing, advertising, and CRM platforms—and partnership opportunities for agencies, affiliates, and technology providers—CTM makes it simple to align data, teams, and results. Guided by our purpose to create a better human experience through technology, CTM empowers businesses to make every conversation count. Reviewers say compared to Upland InGenius, CTM is: Better at meeting requirements Categories in common with Upland InGenius: [ Contact Center ](/categories/contact-center)[ Outbound Call Tracking ](/categories/outbound-call-tracking) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/0adabb9d0436d34e35890227aa53bb01/revenue-io.jpg "Product Avatar Image") ](https://www.g2.com/products/revenue-io/reviews) [ Revenue.io ](https://www.g2.com/products/revenue-io/reviews) By [Revenue.io](https://www.g2.com/sellers/revenue-io) [ 4.7/5(579) ](https://www.g2.com/products/revenue-io/reviews#reviews) Product Description Revenue.io is the complete AI-powered RevOps platform that delivers real-time guidance in the moments that matter. Reviewers say compared to Upland InGenius, Revenue.io is: Better at meeting requirements More usable Categories in common with Upland InGenius: [ Outbound Call Tracking ](/categories/outbound-call-tracking) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e63eb2d0ef10e2df421befaed80bed3c/agentforce-service-formerly-salesforce-service-cloud.jpg "Product Avatar Image") ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) [ Agentforce Service (formerly Salesforce Service Cloud) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) By [Salesforce](https://www.g2.com/sellers/salesforce) [ 4.4/5(7,358) ](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews#reviews) Product Description Deliver excellent customer service with a 360-degree view of your customers, an enterprise grade knowledge base, agent productivity tools, service contracts & entitlements, and analytics for complete visibility all on the Salesforce Platform. Categories in common with Upland InGenius: [ Contact Center ](/categories/contact-center) [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/e37a6c9aefd3a04722952d02b26b8392/insidesales.png "Product Avatar Image") ](https://www.g2.com/products/insidesales/reviews) [ InsideSales ](https://www.g2.com/products/insidesales/reviews) By [InsideSales](https://www.g2.com/sellers/insidesales) [ 4.5/5(618) ](https://www.g2.com/products/insidesales/reviews#reviews) Product Description Playbooks is an AI-powered cadence-based sales application designed to allow for strategic sales teams to grow pipeline. Reviewers say compared to Upland InGenius, InsideSales is: Better at meeting requirements Categories in common with Upland InGenius: [ Outbound Call Tracking ](/categories/outbound-call-tracking) ### Explore Articles [ Which reputation management services platforms avoid common adoption failures after initial deployment? ](https://www.g2.com/discussions/which-reputation-management-services-platforms-avoid-common-adoption-failures-after-initial-deployment) [ Which is the best AI video generator for marketing campaigns? ](https://www.g2.com/discussions/which-is-the-best-ai-video-generator-for-marketing-campaigns) [ Best AI tools for multilingual meeting transcription ](https://www.g2.com/discussions/what-are-the-best-ai-tools-for-multilingual-meeting-transcription) [ What publisher ad server platforms connect well with Google Ad Manager as a primary SSP while also enabling direct deals without forcing the publisher into a fully Google-controlled stack? ](https://www.g2.com/discussions/what-publisher-ad-server-platforms-connect-well-with-google-ad-manager-as-a-primary-ssp-while-also-enabling-direct-deals-without-forcing-the-publisher-into-a-fully-google-controlled-stack) [ What is the top-rated social media suite for enterprises? ](https://www.g2.com/discussions/what-is-the-top-rated-social-media-suite-for-enterprises) [ Which notification infrastructure platforms prevent message loss during failover events and high-traffic periods? ](https://www.g2.com/discussions/which-notification-infrastructure-platforms-prevent-message-loss-during-failover-events-and-high-traffic-periods) ### Spotlight Categories [ Job Search Sites ](https://www.g2.com/categories/job-search-sites) [ User Research Tools ](https://www.g2.com/categories/user-research) [ Operational Risk Management Software ](https://www.g2.com/categories/operational-risk-management)