Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great solution and product "
5/5
What do you like best about Talkative?

The support and guidance we have received from Talkative has been invaluable and has enabled us to offer our customers the right level of service through live chat and meet expectations. We were able to work closely with Talkative from the initial scoping of the project through to implementation and post-launch improvements to ensure the product suited our needs and this was critical to the success. The integration into our phone and email systems means that the management of workload streams is more efficient and can be viewed in one screen which is critical to us seeing a single view across all contact points. Review collected by and hosted on G2.com.

What do you dislike about Talkative?

There is nothing we overly dislike about the product, but an improvement could definitely be made with the reporting, ideally it would be an essential everyday tool that was clearer and easier to run ourselves rather than relying on Talkative. Review collected by and hosted on G2.com.

Verified User in Entertainment
AE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Very happy with the product and company"
5/5
What do you like best about Talkative?

Talkative have been very proactive in helping us increase our digital leads. They have worked hard to customise all of this to our brand, as well as ensuring the various lead generation tools are correctly tracking. They are forward-thinking, the results have been excellent nd the team easy to communicate with. There are also usually plenty of new developments in the pipeline for us to consider implementing. Review collected by and hosted on G2.com.

What do you dislike about Talkative?

We have had no problems with Talkative. If we ever have any queries they are dealt with quickly. Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Sales growth!"
5/5
What do you like best about Talkative?

We experienced a marked growth in leads after using Talkative’s products on our website. Set up was painless and the company are excellent to deal with. Review collected by and hosted on G2.com.

What do you dislike about Talkative?

There is no mobile app. Review collected by and hosted on G2.com.

CW
clive w.
Small-Business (50 or fewer emp.)
"Outstanding solution"
5/5
What do you like best about Talkative?

The implementation was seamless and the cost effective product has delivered solid results from day one. Their team are highly skilled and we have been very impressed by our experience with them. They are very much recommended. Review collected by and hosted on G2.com.

What do you dislike about Talkative?

There is nothing to dislike. The product was implemented according to schedule and cost. Review collected by and hosted on G2.com.