--- title: Talkative Reviews meta\_title: 'Talkative Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 24 reviews by the users' company size, role or industry to find out how Talkative works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 24 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- ### Talkative Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users praise the **responsive customer support** for its clarity, dedication, and significant assistance during setup. [(3 mentions)](https://www.g2.com/products/talkative/reviews?filters%5Bsentiment_snippet%5D=2038761&qs=pros-and-cons#reviews) Users find Talkative's support to be **extremely helpful** , ensuring a smooth setup and integration experience. [(3 mentions)](https://www.g2.com/products/talkative/reviews?filters%5Bsentiment_snippet%5D=2038735&qs=pros-and-cons#reviews) Users commend the **easy setup** of Talkative, appreciating clear guidance and swift integration without downtime. [(2 mentions)](https://www.g2.com/products/talkative/reviews?filters%5Bsentiment_snippet%5D=2038737&qs=pros-and-cons#reviews) Users find Talkative's **AI efficiency** impressive, with quick setup and responsiveness enhancing their chatbot experience. [(1 mentions)](https://www.g2.com/products/talkative/reviews?filters%5Bsentiment_snippet%5D=2442554&qs=pros-and-cons#reviews) Users praise the **responsiveness** of Talkative, enhancing their experience with the AI-enabled chatbot setup. [(1 mentions)](https://www.g2.com/products/talkative/reviews?filters%5Bsentiment_snippet%5D=2442559&qs=pros-and-cons#reviews) Users find the **initial setup daunting** , though the logical breakdown into modules helps ease the process. [(1 mentions)](https://www.g2.com/products/talkative/reviews?filters%5Bsentiment_snippet%5D=2038751&qs=pros-and-cons#reviews) Users find the initial **difficult setup** challenging, despite a logical breakdown into smaller modules for guidance. [(1 mentions)](https://www.g2.com/products/talkative/reviews?filters%5Bsentiment_snippet%5D=2038758&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Talkative ##### 1. Customer Support Users praise the **responsive customer support** for its clarity, dedication, and significant assistance during setup. [ See 3 mentions ](https://www.g2.com/products/talkative/reviews?filters%5Bsentiment_snippet%5D=2038761&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Delivering an AI-Enabled Chatbot" What do you like about Talkative? Really helpful, super responsive in getting us set up with our AI enabled chatbot TE Tom E. Enterprise (\> 1000 emp.) 5.0/5 "Jack - a credit to Talkative and obsessive about providing a world class customer experience." What do you like about Talkative? In my recent interaction with Jack, he demonstrated all of the desirable skills for someone in a customer facing role. He was patient, persistent and ##### 2. Helpful Users find Talkative's support to be **extremely helpful** , ensuring a smooth setup and integration experience. [ See 3 mentions ](https://www.g2.com/products/talkative/reviews?filters%5Bsentiment_snippet%5D=2038735&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Delivering an AI-Enabled Chatbot" What do you like about Talkative? Really helpful, super responsive in getting us set up with our AI enabled chatbot TE Tom E. Enterprise (\> 1000 emp.) 5.0/5 "Jack - a credit to Talkative and obsessive about providing a world class customer experience." What do you like about Talkative? In my recent interaction with Jack, he demonstrated all of the desirable skills for someone in a customer facing role. He was patient, persistent and ##### 3. Easy Setup Users commend the **easy setup** of Talkative, appreciating clear guidance and swift integration without downtime. [ See 2 mentions ](https://www.g2.com/products/talkative/reviews?filters%5Bsentiment_snippet%5D=2038737&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Delivering an AI-Enabled Chatbot" What do you like about Talkative? Really helpful, super responsive in getting us set up with our AI enabled chatbot MB Mike B. Small-Business (50 or fewer emp.) 5.0/5 "Great experience so far" What do you like about Talkative? The account setup and resources available are really useful. The information provided was clear and direct and really helped with the setup process. T ##### 4. AI Efficiency Users find Talkative's **AI efficiency** impressive, with quick setup and responsiveness enhancing their chatbot experience. [ See 1 mentions ](https://www.g2.com/products/talkative/reviews?filters%5Bsentiment_snippet%5D=2442554&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Delivering an AI-Enabled Chatbot" What do you like about Talkative? Really helpful, super responsive in getting us set up with our AI enabled chatbot ##### 5. Artificial Intelligence Users praise the **responsiveness** of Talkative, enhancing their experience with the AI-enabled chatbot setup. [ See 1 mentions ](https://www.g2.com/products/talkative/reviews?filters%5Bsentiment_snippet%5D=2442559&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 4.5/5 "Delivering an AI-Enabled Chatbot" What do you like about Talkative? Really helpful, super responsive in getting us set up with our AI enabled chatbot ### Top Cons or Disadvantages of Talkative ##### 1. Complex Usage Users find the **initial setup daunting** , though the logical breakdown into modules helps ease the process. [ See 1 mentions ](https://www.g2.com/products/talkative/reviews?filters%5Bsentiment_snippet%5D=2038751&qs=pros-and-cons#reviews) See Related User Reviews MB Mike B. Small-Business (50 or fewer emp.) 5.0/5 "Great experience so far" What do you dislike about Talkative? The initial setup can be quite daunting, however, Jasmine provided us with a portal that broke each area down into small modules and it was a very log ##### 2. Difficult Setup Users find the initial **difficult setup** challenging, despite a logical breakdown into smaller modules for guidance. [ See 1 mentions ](https://www.g2.com/products/talkative/reviews?filters%5Bsentiment_snippet%5D=2038758&qs=pros-and-cons#reviews) See Related User Reviews MB Mike B. Small-Business (50 or fewer emp.) 5.0/5 "Great experience so far" What do you dislike about Talkative? The initial setup can be quite daunting, however, Jasmine provided us with a portal that broke each area down into small modules and it was a very log ## Top-Rated Alternatives [ ![Zendesk for Customer Service](https://images.g2crowd.com/uploads/product/hd_favicon/7b95b13ec74f28d1bdceba616c8f8e97/zendesk-for-customer-service.svg "Zendesk for Customer Service") Zendesk for Customer Service 4.3/5(7,016) ](https://www.g2.com/products/zendesk-for-customer-service/reviews) [ ![LiveChat](https://images.g2crowd.com/uploads/product/hd_favicon/04131773581c352e6a7121a9d05737e5/livechat.svg "LiveChat") LiveChat 4.5/5(810) ](https://www.g2.com/products/livechat/reviews) [ ![Fin](https://images.g2crowd.com/uploads/product/hd_favicon/5d5fd30de40ef30f077664aa44f9775a/fin.svg "Fin") Fin 4.5/5(3,901) ](https://www.g2.com/products/fin/reviews) [ View All Alternatives ](https://www.g2.com/products/talkative/competitors/alternatives) ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") UR Verified User in Retail Mid-Market (51-1000 emp.) 10/12/2019 "Great solution and product " 5/5 What do you like best about Talkative? The support and guidance we have received from Talkative has been invaluable and has enabled us to offer our customers the right level of service through live chat and meet expectations. We were able to work closely with Talkative from the initial scoping of the project through to implementation and post-launch improvements to ensure the product suited our needs and this was critical to the success. The integration into our phone and email systems means that the management of workload streams is more efficient and can be viewed in one screen which is critical to us seeing a single view across all contact points. Review collected by and hosted on G2.com. What do you dislike about Talkative? There is nothing we overly dislike about the product, but an improvement could definitely be made with the reporting, ideally it would be an essential everyday tool that was clearer and easier to run ourselves rather than relying on Talkative. Review collected by and hosted on G2.com. What problems is Talkative solving and how is that benefiting you? We can talk to more customers via our website and help them with their queries this we can quantify as our abandonment rate is the lowest it has ever been and the growth in our live chat channel is significant at around +50%, so we are definitely seeing commercial service benefits. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Entertainment](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Entertainment") AE Verified User in Entertainment Small-Business (50 or fewer emp.) 9/16/2019 "Very happy with the product and company" 5/5 What do you like best about Talkative? Talkative have been very proactive in helping us increase our digital leads. They have worked hard to customise all of this to our brand, as well as ensuring the various lead generation tools are correctly tracking. They are forward-thinking, the results have been excellent nd the team easy to communicate with. There are also usually plenty of new developments in the pipeline for us to consider implementing. Review collected by and hosted on G2.com. What do you dislike about Talkative? We have had no problems with Talkative. If we ever have any queries they are dealt with quickly. Review collected by and hosted on G2.com. Recommendations to others considering Talkative: Great solution Review collected by and hosted on G2.com. What problems is Talkative solving and how is that benefiting you? We are working with them to increase our digital leads and the results have been impressive. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") UA Verified User in Automotive Mid-Market (51-1000 emp.) 9/3/2019 "Sales growth!" 5/5 What do you like best about Talkative? We experienced a marked growth in leads after using Talkative’s products on our website. Set up was painless and the company are excellent to deal with. Review collected by and hosted on G2.com. What do you dislike about Talkative? There is no mobile app. Review collected by and hosted on G2.com. What problems is Talkative solving and how is that benefiting you? Talkative has bridged lines of communication between our customers and ourselves. This has caused a marked growth in sales and a decrease in abandoned checkouts. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CW clive w. Small-Business (50 or fewer emp.) 7/24/2018 "Outstanding solution" 5/5 What do you like best about Talkative? The implementation was seamless and the cost effective product has delivered solid results from day one. Their team are highly skilled and we have been very impressed by our experience with them. They are very much recommended. Review collected by and hosted on G2.com. What do you dislike about Talkative? There is nothing to dislike. The product was implemented according to schedule and cost. Review collected by and hosted on G2.com. Recommendations to others considering Talkative: We recommend Talkative without reservation. Review collected by and hosted on G2.com. What problems is Talkative solving and how is that benefiting you? Improved inbound communications using web calling solution. It makes it easier for customers to connect with us and we have received a spike in demand enquiries since starting with Talkative. Review collected by and hosted on G2.com. 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