Verified User in Security and Investigations
AS
Verified User in Security and Investigations
Mid-Market (51-1000 emp.)
"This company is a subscription scam"
0/5
What do you like best about TalentLMS?

We used TalentLMS for many years. It was a great platform for basic e-learning management, until they began to introduce many tools that caused modules to be proprietary. In other words: anything put into their platform would be coded to be unique to their platform, making it nearly impossible to export or download your own content. This was clearly done to make it more difficult to switch platforms, and was additionally tied to a dramatic price increase. Avoid them at all costs. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

This company is a subscription scam. Do not enter any payment method onto their website - for a trial or otherwise. We were actually a customer for many years... when we finally canceled our subscription, they became extremely difficult to work with. Then, they still charged our payment method (thousands of dollars), and then refused to refund any amount. Do NOT trust TalentLMS. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Thanks for taking the time to share your experience, and it is a pity to hear that it wasn't a positive one.

We take claims like this seriously. TalentLMS is a subscription-based service with clear renewal and cancellation terms, and charges are not made arbitrarily. That said, if a cancellation request was not handled correctly, that could point into a gap in how the request was processed, not an intent to mislead or overcharge. Billing issues are always reviewed case by case, and refunds depend on timing and contract terms.

At this point we want to clarify that you can cancel the subscription at any time through the interface so it won’t renew into a new billing cycle as long as the cancellation is completed before the renewal date/time. The steps are described in the public support article found in the URL below.

If you’re open to it, please reach out to our Support team using one of the available methods described in the article, so this can be reviewed transparently and resolved properly.

See how TalentLMS improved
SS
Sweta S.
"Concise Training with Room for Visual Improvement"
4.5/5
What do you like best about TalentLMS?

I appreciate that TalentLMS serves as a comprehensive internal learning platform for both employees and contractors, eliminating the need to explore different platforms for each country as a global employer. The short course duration of approximately 15 minutes is a perfect fit for our busy schedules, making it feasible for participants to engage in training without extensive time commitments. I value how the platform frames questions to challenge critical thinking, effectively assessing more than just surface knowledge. This aspect is especially beneficial for knowledgeable managers, as it provides them with an opportunity to test and refine their skills. Furthermore, the customer experience and onboarding team were incredibly helpful during the initial setup, ensuring a smooth transition to TalentLMS without any issues on their part. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

70% of our users did not like the animation style. We understand it is a cost-effective option, but an attractive animation style would create a better user experience. As an admin, it wasn't easy for me to understand the system unless I attended a few training sessions offered by TalentLMS. I also don't find the partial integration with BambooHR very helpful. The only struggle was with the turnaround time on getting responses from the Customer Support team after sending an email. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Thanks for the detailed and balanced review. We are glad TalentLMS is helping you centralize training for employees and contractors globally, and that the short, focused courses and scenario-based questions work well for busy teams and experienced managers. It is also great to hear our onboarding team helped make the initial setup smooth.

We appreciate the feedback on the admin learning curve, the current BambooHR integration, and support response times. To your point on BambooHR, a deeper integration is already on the way and will address several of the limitations you mentioned. The admin experience and integrations are ongoing areas of focus for us, and input like this helps guide where we invest next.

Thanks again for taking the time to share your experience and constructive feedback.

Sourabh C.
SC
Sourabh C.
Senior Software Developer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"TalentLMS Review"
5/5
What do you like best about TalentLMS?

I am using TalentLMS for the long time and me and my company admin can easily create courses and upload videos, SCORM, assignment and more. TalentLMS works with small teams or thousands of learners. TalentLMS can auto assign courses, send reminders and create learning path and ease to implement. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

TalentLMS can easily integrate with slack, shopify and zoom and provide the role management like admin, instructor and other. It also support multiple languages and nothing to dislike about it. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Thanks so much for sharing your long-term experience with TalentLMS. We are really glad to hear you and your team have been with us for years and that the platform continues to make course creation, automation, and scaling training easy for you. It is great to know features like learning paths, reminders, integrations, and multilingual support are helping you day to day.

We truly appreciate your continued trust and the time you took to leave this review :)!

Corey C.
CC
Corey C.
Director of Client and Staff Engagement
Mid-Market (51-1000 emp.)
"Easy to Learn and Navigate, Even with No Prior Experience"
5/5
What do you like best about TalentLMS?

It is easy to learn how to navigate. This is with no prior experience. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

The set up is a little confusing in regard to branches and learning paths. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Hi Corey, thank you for the fantastic 5-star review. We’re so happy to hear that TalentLMS has been easy to learn and navigate, even without prior LMS experience. Making training simple for both admins and learners is a big part of what we set out to do.

We also appreciate your note about branches and learning paths. They can be really helpful when organizing onboarding, but we understand the setup may take a little time to get familiar with. Thanks again for sharing your experience and for choosing TalentLMS to support your onboarding training.

Stacey D.
SD
Stacey D.
Site Enablement Specialist - Team Lead
Small-Business (50 or fewer emp.)
"Great for Training Organization, Needs User Management Improvements"
3.5/5
What do you like best about TalentLMS?

I like that it is easy for our team to add users to TalentLMS. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

I can't give others the ability to add users. Additionally, our team has some old courses that aren't as easy to update and really should be archived. But I think that is on us to use it and find the time to manage. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Thanks for the thoughtful feedback, Stacey. It’s good to know TalentLMS helps your team organize training into clear, manageable content and activities. We hear you on user permissions and course maintenance, too. Notes like these help us understand where admins need more flexibility.

Verified User in E-Learning
GE
Verified User in E-Learning
Mid-Market (51-1000 emp.)
"Seamless LMS with Excellent Support"
5/5
What do you like best about TalentLMS?

I use TalentLMS as an internal learning management system for my company, and I appreciate its clean, intuitive interface and design. The setup was very easy, and they provided personalized support that was very helpful. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

Nothing to note at this time. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Thank you for the 5-star review! We’re delighted to hear that TalentLMS has been easy to set up and that the interface feels clean and intuitive for your team.

It’s also great to know our support made a helpful difference along the way. Using TalentLMS to build asynchronous courses, track progress, and create accountability is a strong fit for internal training, so we’re glad it’s supporting that work for your company.

We appreciate you taking the time to share your experience.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great LMS that has provided good user expereince to our user base."
4.5/5
What do you like best about TalentLMS?

Being able to strucutre many course types and also rebrand. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

Not being able to export SCORM files from the courses created Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Glad to hear TalentLMS has been a good fit for supporting your SaaS user training. It’s great that the platform helps you organize different course types and tailor the branding to your needs. We appreciate the note about SCORM exports, too. Thank you!

Anusha P.
AP
Anusha P.
Travel Sales Consultant
Airlines/Aviation
Enterprise (> 1000 emp.)
"From the Admin Side: Talent LMS in Action"
5/5
What do you like best about TalentLMS?

Talent LMS is that it’s simple to manage, uploading courses, assigning them, and tracking completions is easy. The switch from the legacy interface to the new one has been a refreshing change. It looks cleaner, feels more modern, and just makes navigation smoother. The user interface is clean, and it's easy for both admins and learners to find what they need. I also like that it supports different content formats, so we can upload videos, PDFs, SCORM files, or even embed links without much hassle. It keeps everything organized and makes the training flow smoother. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

One issue I’ve noticed is with images—when a course is duplicated multiple times, the image links sometimes break, especially when assigning tests. It’s not a huge blocker since we can fix it quickly by reuploading the images, but it does add a bit of extra work. Would be great if the image paths stayed intact during duplication. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Thank you for the detailed and thoughtful review. It's great to hear that the new interface and flexible content support have made a real difference in how you manage training. We're also glad to know you're finding value in the AI-powered course builder. It's designed exactly for fast, structured content creation. Your note about image links breaking during course duplication is appreciated. We understand how that can add extra work and have passed it along to the team.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Enterprise (> 1000 emp.)
"Affordable, Feature-Rich, and User-Friendly LMS"
4.5/5
What do you like best about TalentLMS?

TalentLMS is an affordable platform with an impressive suite of features available for the price. It is easy-to-use for learners, instructors, and administrators. When I have questions, their support team is quick to respond. They are working hard to implement new features, especially those to do with Artificial Intelligence (AI). Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

There are times when we experience glitches/issues with the platform that they are unable to resolve for us, yet they keep launching new features. Sometimes we think they should work at fixing the basics before adding new things. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Thanks for sharing your feedback. We are glad you find TalentLMS affordable, easy to use across roles, and well supported, and that the growing feature set, including AI capabilities, is adding value.

We also understand the concern about platform issues versus new feature development. Reliability and core functionality are a priority, and while innovation continues, stability and fixes remain an active focus alongside new releases. Feedback like this helps keep that balance in check.

Thanks again for using TalentLMS to deliver training globally and for taking the time to share your experience.

SM
Shani M.
Manager, Talent Development
Enterprise (> 1000 emp.)
"Still getting to know the system!"
4/5
What do you like best about TalentLMS?

The basics of the platform are fairly easy to navigate - uploading content, adding/activating users. Given the time zone difference between Canada and Greece, I've often had to utilize the support center. Generally, they are very quick to respond and have provided guidance in a variety of ways: screen share recordings, reference to manuals, or just text responses. Our new account manager Maria has also been very attentive to our needs. Review collected by and hosted on G2.com.

What do you dislike about TalentLMS?

Reporting capabilities are very basic. Unable to create reporting on courses grouped together to form a curriculum. Creating courses also uses the most basic of software so not as dynamic learning as would like.

Recently had an incident where a 3rd party user inadvertently changed our URL over a weekend, and the lack of customer service/resolution provided by our previous account manager was not to our satisfaction, despite escalation to your legal department. We lost confidence that this type of breach wouldn't occur in the future. Review collected by and hosted on G2.com.

Response from Natalia Klada of TalentLMS

Hello Shani, thank you for your review! Since you mentioned that you want more enhanced content creation, have you tried TalentLMS AI? It will save you hours from content creation, while delivering engaging and accurate training units for your learners. Learn more here: https://help.talentlms.com/hc/en-us/articles/10963496425756-How-to-use-TalentCraft-to-add-AI-generated-content