Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"Taktile pushes business decision model to the next stage"
5/5
What do you like best about Taktile?

Taktile enables business logic to be updated in timely manner instead of waiting for engineering resources, thus helping us to grow and adapt to the market more effectively Review collected by and hosted on G2.com.

What do you dislike about Taktile?

Nothing that I can think of. You will love working with the Taktile team because they take your feedback very seriously! Review collected by and hosted on G2.com.

Response from Stefan Nandzik of Taktile
Edit edit

Thank you for your review! I'm glad to read that we seem to live up to our core promise: To give our customers agility for their decision design and the ability to interact with data to continuously enhance performance. And please continue to keep your success manager in the loop on any new ideas or use cases you like to tackle as we do - as you wrote - take customer feedback very seriously!

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Taktile provides a great low-code platform for various decision workflows"
5/5
What do you like best about Taktile?

User-friendly system for building decisioning workflows. Easy way to build third-party integrations. Clean and simple deployment and rollout. Workflow versioning. Responsive and friendly support. Review collected by and hosted on G2.com.

What do you dislike about Taktile?

On sandbox environment, we're sometimes facing AWS lambda cold start issues. Review collected by and hosted on G2.com.

Response from Stefan Nandzik of Taktile
Edit edit

Thank you for your review! It's great to see that our aspiration to fully empower domain experts shows in your experience. As to the issue with the sandbox environment I definitely suggesting bringing this up with your customer success manager to learn more about what might cause this.

Vadim B.
VB
Vadim B.
Small-Business (50 or fewer emp.)
"Taktile helps Tilta manage complex Risk Decision flows in a user-friendly way"
5/5
What do you like best about Taktile?

UX-friendly web app

High-quality ready data provider integrations

Great and quick customer support via Slack

Help with consulting us on risk and fraud prevention topics

High-quality API documentation Review collected by and hosted on G2.com.

What do you dislike about Taktile?

Collaboration features, like commenting, are a bit basic Review collected by and hosted on G2.com.

Response from Stefan Nandzik of Taktile
Edit edit

Thank you for your review, Vadim! It's great to see our approach to build a powerfully simple decision platform is living up to your expectations. And if you have specific ideas how to enhance our real-time collaboration features even more please don't hesitate to share with your customer success manager. Our product roadmap is very much taking customer feedback into account any time we prioritize the various options for feature enhancements.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Well positioned decision orchestration engine for SMB focused financiers"
5/5
What do you like best about Taktile?

It is just so easy to use! The interface is super intuitive, I like the separation of sandox and production environments for experimental purposes, and access to customer support is only an email away. Review collected by and hosted on G2.com.

What do you dislike about Taktile?

No downsides as of now, but do think continuous expansion of pre-built integrations is key. Review collected by and hosted on G2.com.

Response from Stefan Nandzik of Taktile
Edit edit

Thank you for your review! And I love reading that we've been successful in allowing your team to elevate your decision design processes by tapping into advanced capabilities to interactively work with your data and maximize your decision quality continuously. And as to the pre-built integration, please always keep your customer success manager posted on any needs you have for integrations we might not have yet. We're always using our customer's voice to prioritize what we should add to our product roadmap next!

Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"The Easiest Software Decision You Can Make"
5/5
What do you like best about Taktile?

Aside from their excellent and easy to use software, the difference with Taktile is that they truly care about their users. Their support staff truly go above and beyond anything else I have ever seen. Simply put, they are fantastic. Review collected by and hosted on G2.com.

What do you dislike about Taktile?

I am filling this out because I am required to, but there is really nothing. Review collected by and hosted on G2.com.

Response from Stefan Nandzik of Taktile
Edit edit

Thank you for your review and I'm happy to hear that our support and customer successful lives up to your standards.

Verified User in Insurance
UI
Verified User in Insurance
Mid-Market (51-1000 emp.)
"A perfect solution for underwriting decisions"
5/5
What do you like best about Taktile?

We can easily implement complicated decision making process without spending costly resources on developing the infrastructure. This allows us to focus on steering our business to drive growth in a timely manner. Review collected by and hosted on G2.com.

What do you dislike about Taktile?

No downsides on Taktile but a contingency plan is probably needed for continuous operations. Review collected by and hosted on G2.com.

Response from Stefan Nandzik of Taktile
Edit edit

Thank you for this review! We're happy to see that our solution helps you to focus on what matters most to you. As to the idea of a contingency plan we'd love to learn more about your ideas on that topic - do you mind reaching out to your customer success manager and share your thoughts so we can learn more about this?