What do you like best?
It is a solid Linux distro that focuses on protecting customers' privacy and anonymity. It runs on a Live USB flash drive or DVD so there is no trace will be left behind after using it. It comes with software that focuses on security and privacy, such as Tor browser, VeraCrypt, KeePassX, GnuPG, Monkeysign, GtkHash, and more. And if you install Tails on a USB flash drive, you have the option to create a persistent encrypted volume to save your data and to install additional software - if you have enough free space on the USB flash drive. The installation of Tails is not as simple as the installation of other popular Linux distros (Ubuntu, Mint, Debian, etc.), but the official website of Tails has a step-by-step and easy-to-follow instruction on Tails installation. There is also an automatic upgrade mechanism to upgrade your USB stick to newer versions. If you are not ready to run Tails from either a USB stick or DVD, you can also install and run it in a virtual machine such as VirtualBox. Overall, it is a superb Linux distro and it is open source.
What do you dislike?
I hope there will be more network tools included, for instance, VPN is not supported but sometimes customers have to use VPN. Another issue is the system time is automatically set to UTC to protect users' anonymity, but it might be an annoyance to some users. Also, if you need to install additional language, you might find it hard to do. Another challenge is that the community of Tails is not as big as Ubuntu, Linux Mint, Debian or other popular distros, so when you have questions, it may take longer to find the answer.
Recommendations to others considering the product
If you are tired of being tracked by our ISP or other companies when you are online, you should give Tails a try. It is free and can protect your privacy and anonymity when you are connected to the Internet.
What business problems are you solving with the product? What benefits have you realized?
I use Tails to protect my privacy and anonymity whenever I have the choice because I don't want companies to track my Internet usage and send me ads that I don't want to see.