Volt S.
VS
Volt S.
CEO
Small-Business (50 or fewer emp.)
"Extremely stable platform, personalized service, very attentive to us."
5/5
What do you like best about TagoIO?

What motivates us most to continue with Tago is the robustness and versatility of the platform. Besides being extremely stable, which gives us more security and allows us to focus on expanding our business. We are able to perform our integrations with other systems easily and stably. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

So far, the only thing I could mention is the billing in dollars, since we are based in Brazil and suffer from the exchange rate. But I understand that it is not an issue that depends solely on them. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO
Edit edit

Hi Volt S,

Thanks so much for taking the time to share this!

Really happy to hear the platform's stability and the integrations are working well for you. On the dollar billing piece, that's fair, and you're right that it's not something we can fully control as a US-based company. But we do keep payment flexible, credit cards from any country work!

Thanks again for the kind words!

Best regards,

TagoIO Team

Verified User in Building Materials
AB
Verified User in Building Materials
Small-Business (50 or fewer emp.)
"Easy to Use for Simple and Complex Dashboards, with Fantastic Support"
4.5/5
What do you like best about TagoIO?

TagoIO is easy to use both for simple presentations and more complex one. Support team is fantastic with short lead time, and you can also buy help for writing analysis when your knowledge need an extra hand. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

Documentation is not always up-to-date which can be annoying when you think you doing right but it will not work. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO
Edit edit

Hi there,

Thanks for sharing this! Really good to hear that the platform has been working well for you across both simple and more complex setups, and that the support team has been there when you needed us!

On the documentation side, fair point. We're actively working internally to improve our docs across the board, so if you come across pages that feel outdated or incomplete, please send them our way through a support ticket. That way we can capture them and make sure they're part of what we're reviewing. And whenever a setup isn't working the way you'd expect, feel free to reach out to support too: support.tago.io. The team will be happy to dig in with you and get things running.

Thanks again for taking the time.

Best,

LR
Luiz R.
What is your current job title?
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Simple integration with IoT products"
4.5/5
What do you like best about TagoIO?

It's very easy to integrate products with different communication technologies like LoRaWAN, Wi-Fi, and 4G. Dashboards are also simple to develop. Technical support responses are very fast and they are always available to help Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

Maybe improve the appearance of the widgets and that the default widgets are not so blocked for changes Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO
Edit edit

Hi Luiz R,

Thanks so much for the feedback!

On the widget appearance, you'll be glad to hear we just shipped a new beta admin with an updated look and feel. We're collecting feedback on it through tickets right now, so anything you notice while testing can come our way that route: https://support.tago.io.

About the default widgets feeling blocked, the configuration panel actually has more options than what's obvious at first glance. If there's something you can't get to look right, drop us a ticket and we'll show you what's possible. And if something is genuinely missing, you can post it in our feature requests community at https://community.tago.io/c/general/feature-requests/15. Those posts land directly with our front-end team.

Thanks again for taking the time!

Best regards,

TagoIO Team

Felipe L.
FL
Felipe L.
Software developer
Education Management
Mid-Market (51-1000 emp.)
"Intuitive and Stable IoT Data Management Tool"
5/5
What do you like best about TagoIO?

I use TagoIO to manage and visualize IoT data from our devices and I love how it helps to centralize and organize the IoT data in one place. The platform is intuitive and flexible, and it's also very stable. The documentation really helps, especially when connecting devices, making the setup process much easier. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

Nothing, the application is very good. I’ve a good experience. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO
Edit edit

Hi Felipe,

Thanks for sharing this. Really good to hear the platform is helping you centralize and organize your IoT data, and that the docs have made device setup easier! Stability and intuitive setup are two areas we focus on a lot, so glad to know that's working well.

Thanks again for taking the time!

Best,

William U.
WU
William U.
Especialista de accesos en redes
Mid-Market (51-1000 emp.)
"Exceptional widget presentation"
4.5/5
What do you like best about TagoIO?

Your widget presentation, very interactive color change Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

There are almost few things I don't like, something I don't see and I think is missing is how to integrate equipment or sensors into the platform like Python examples. Review collected by and hosted on G2.com.

Gustavo C.
GC
Gustavo C.
Founder | CEO
Small-Business (50 or fewer emp.)
"TagoIO - Intuitive and Intelligent Usage"
5/5
What do you like best about TagoIO?

The platform is intuitive to navigate and user-friendly for professionals outside of IoT... It allows for expanding the range of solutions or opportunities to create them through the interaction of multidisciplinary teams. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

For a Brazilian, paying in dollars becomes a problem, which I understand because it's an American company... However, it's worth every penny. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO
Edit edit

Hi Gustavo C,

Thanks for the kind words, you made our day!

Glad the platform is helping you monitor your smartBOX hardware in real time. On the dollar billing, that's something we can't change as a US-based company, but we accept credit cards from any country to keep payment simple.

Thanks again!

Best regards,

TagoIO Team

Verified User in Telecommunications
UT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Powerful, Easy-to-Learn Platform with Great Integrations and Support"
5/5
What do you like best about TagoIO?

Really powerful platform, lots of integration compatability, easy to learn, great support from the team at Tago Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

No dislikes to list, this is a good platform Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO
Edit edit

Hi there,

Thanks for sharing this!

Glad the integrations and support are working well for you, and that the data is turning into real efficiency for UKIOT.

Best regards,

TagoIO Team

Luiz Felipe S.
LS
Luiz Felipe S.
Gerente de Tecnologia
Small-Business (50 or fewer emp.)
"Practicality and Intuitiveness that Facilitate Management"
4.5/5
What do you like best about TagoIO?

The system is very practical and intuitive. Facilitating management and content creation. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

Difficulty in managing clients. However, they have already released a beta version for this need. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO
Edit edit

Hi Luiz Felipe,

Glad you're already trying our beta admin, client management was a big focus of the rebuild. Any feedback you have, please send to support@tago.io. It goes straight to our front-end team.

Thanks a lot for your feedback!

Best regards,

TagoIO Team

Natália Yasmin D.
ND
Natália Yasmin D.
Export Analyst
Small-Business (50 or fewer emp.)
"IoT Visibility and Control for Export Operations"
5/5
What do you like best about TagoIO?

TagoIO enables real-time collection and visualization of IoT data from devices deployed in exported products, giving full visibility during international transport and use. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

Some IoT features are designed for large-scale deployments, which may not be required for smaller export batches, but they become essential as international operations grow. Review collected by and hosted on G2.com.

Pedro E.
PE
Pedro E.
Analista JR I - Suporte
Small-Business (50 or fewer emp.)
"Exceptional Stability and Speed for IoT Platforms"
5/5
What do you like best about TagoIO?

I am very impressed with the stability and speed of this IoT platform. The real-time data tracking is accurate, and the setup process was much easier than I expected. Five stars for reliability! Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

The system has great potential and many useful features, but the frequent connectivity issues are frustrating. It works well when it's online, but it requires too many reboots to be truly reliable for daily use. Review collected by and hosted on G2.com.