Maicon S.
MS
Maicon S.
"Effortless IoT Management with Stellar Support"
5/5
What do you like best about TagoIO?

I like TagoIO because it lets me go from device data to actionable insight quickly without building or maintaining infrastructure. I enjoy it because it lets me turn real-world IoT data into clear dashboards and reliable alerts quickly, without building infrastructure. The initial setup is very easy, and their support is amazing. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

I would find it less ideal if I need to delve into low-level device control, highly customized backend logic, or full on-premise ownership of the entire IoT stack. Review collected by and hosted on G2.com.

Germano D.
GD
Germano D.
Estudante/Pesquisador
Small-Business (50 or fewer emp.)
"TagoIO: Easy integration, great usability, and customer support"
5/5
What do you like best about TagoIO?

I like TagoIO for its ability to handle numerous IoT devices simultaneously, their organization, ease of integration, usability, and customer support. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

I believe it is the dashboard construction part, very inflexible. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi Germano D,

Thanks for the feedback!

On the dashboard side, we just launched a new beta admin with a refreshed look and a cleaner experience.

Would love for you to try it out and let us know what you think, any thoughts can go to support@tago.io and they'll go straight to the team working on it.

Thanks again for taking the time.

Best regards,

TagoIO Team

Raphael R.
RR
Raphael R.
Mid Level Developer / Dev Pleno
Small-Business (50 or fewer emp.)
"Simple, Scalable, and Efficient IoT Platform"
5/5
What do you like best about TagoIO?

What I like most about TagoIO is how complete and intuitive the platform is. It brings together data visualization, device management, dashboards, alerts, and integrations in a very seamless way, which significantly speeds up IoT development and reduces complexity. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

There is very little to dislike about TagoIO, but if I had to point out something, it would be that due to how powerful and flexible the platform is, new users may face a small learning curve at the beginning. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi Raphael R,

Thanks for the feedback!

The learning curve is fair. A few things that help: our free e-learning at https://learn.tago.io/, the docs, our community at https://community.tago.io, and our support team is just a ticket away whenever you need help: support.tago.io.

Thanks again!

Best regards,

TagoIO Team

Tawana M.
TM
Tawana M.
Product Manager Specialist
Enterprise (> 1000 emp.)
"A Scalable and Reliable IoT Platform for Enterprise Use"
5/5
What do you like best about TagoIO?

I like TagoIO for its robust yet user-friendly platform, which allows teams to efficiently connect, manage, and visualize IoT data at scale—essential for large organizations. It helps reduce operational complexity, improve visibility across systems, and accelerate the deployment of IoT solutions. I value the specific features like device management, custom dashboards, widgets, and data analytics. The initial setup was very easy. Overall, I'd rate my likelihood to recommend TagoIO as a 10. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

Not at all! Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi Tawana M,

Thanks so much for the kind words, you just made our day!

Really happy to hear TagoIO is helping your team turn IoT data into real-time insights and cut down on operational complexity. That's exactly the impact we hope to bring.

Thanks again for taking the time!

Best regards,

TagoIO Team

GG
Gabriel G.
Desenvolvedor
Small-Business (50 or fewer emp.)
"Easy-to-use platform to quickly build and deploy IoT projects"
5/5
What do you like best about TagoIO?

Ease of use and simple implementation. Additionally, customer support is efficient, making the experience even more positive. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

It would be interesting if the appearance of the widgets were improved and if the default widgets were not so restricted in terms of customization possibilities. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi Gabriel G,

Thanks for the feedback!

Good news on the widget appearance, we just launched a new beta admin with a refreshed look. Worth giving it a try, and we're collecting beta feedback right now, so any thoughts can come to us through a support ticket: https://support.tago.io.

On customization, there's more flexibility inside the widget settings than people often realize. If you can't get something to look the way you want, send us a ticket and we'll walk you through the options. And if there's still a gap, feel free to open a topic at https://community.tago.io/c/general/feature-requests/15, posts there go straight to our front-end team.

Best regards,

TagoIO Team

Hector V.
HV
Hector V.
Senior Enterprise Resources Planning Consultant
Small-Business (50 or fewer emp.)
"Rapid MVP Development Made Easy with TagoRUN"
5/5
What do you like best about TagoIO?

TagoIO allows to move fast from ideas to MVPs using its TagoRUN platform. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

UI can be overwhelming first time you access, but it give you good granularity on configuration. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi Hector,

Thanks for sharing this. Really glad to hear that TagoRUN is helping you move from ideas to MVPs quickly!

On the UI feeling overwhelming at first, that's fair feedback. We recently launched a new beta admin with a refreshed look and a cleaner experience that should help with the initial learning curve. If you give it a try and have thoughts, send them to support@tago.io and they'll go straight to the team working on it.

Thanks again for taking the time!

Best,

Rafael H.
RH
Rafael H.
Back-end developer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"TagoIO is a highly customizable platform"
5/5
What do you like best about TagoIO?

TagoIO platform is a prepared environment to solutions of any size. The support team is aways ready to help when necessary. The learning process of using the system is not difficult, since there are tutorials for everything needed in the community area. Dashboards development became easy due to a list of widgets ready to use, but it's possible to create custom widgets with an integration. Analysis can be implemented with Node.js and developed/tested on my own machine. Anyway, TagoIO brings an environment not just for highly structured systems, but also for small and personal projects. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

I have used TagoIO for two years and never had an issue not solved. I only suggest a review on SDK documentation. It's not bad, but may be difficult for low experience people. Including more detailed examples of code is a good idea. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi Rafael H,

Thanks for your feedback!

The SDK docs point is helpful. We're already working on improving the docs and we'll keep this in mind. If you find a gap in any other doc, please send it through a support ticket so we can capture it as well: https://support.tago.io.

Best regards,

TagoIO Team

ER
Evandro R.
MD Ophthalmologist
Mid-Market (51-1000 emp.)
"One big thing for IoT - TagoIO is really easy to use!"
5/5
What do you like best about TagoIO?

It is super easy to use. I was able to use templates of dashboards quickly and without friction. Also, the portal is super configurable. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

I would like to see more widgets available, TagoIO has some dozens widgets like charts and maps, but sometimes our application demands specific widgets and configurations that can take some time to build. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi Evandro R,

Thanks so much for the feedback!

On the widget side, two things that might help. First, you can actually build custom widgets to fit specific application needs, we have a tutorial here that walks through it: https://docs.tago.io/docs/tagoio/widgets/custom-widget/echarts-custom-widget-tutorial-.

And if there's a specific widget you'd love to see shipped as part of the platform, drop a topic in our feature requests community: https://community.tago.io/c/general/feature-requests/15. Posts there go straight to our front-end team.

Thanks again for taking the time!

Best regards,

TagoIO Team

Lionel F.
LF
Lionel F.
Founder
Small-Business (50 or fewer emp.)
"Professional Strength IoT Platform"
5/5
What do you like best about TagoIO?

Excellent range of support for so many hardware types. Constantly updated LNS and other support. Navigation is intuitive. Built for sub tenants. Templates are useful. Debugging tools work well and work in real-time. interoperability is not difficult. API is well documented. Support is responsive. Making a dashboard work day one is possible without being an IoT PRO. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

Getting if-this-then-that is not as easy as other platforms. For example, press a button on a Milesight device and make a Dragino relay controller do things, is a bit of work and research and troubleshooting. Debugging payload parsers should have an AI helper.

Plug and play platforms that hide the hard stuff also don't have as much power. Tago has a lot of power, so hard stuff IS hard but it's consistent when it works. I just want some more of the hard stuff packaged :). Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Extremely wide device connectivity"
5/5
What do you like best about TagoIO?

Mainly due to the wide range of devices, which are already integrated into the platform. This makes it possible to carry out projects with multisectoral devices, meeting a project of greater capacity. The data analysis and information delivery is comprehensive, ensuring fidelity in the presentation and monitoring of operations. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

There are no items that I consider to dislike about the platform. In general, all important points are addressed, from the platform's values to the flexibility in presenting results. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi there,

Thanks so much for the kind words!

Really good to hear the integrations and data delivery are helping bring projects together transparently for your customers!

Best regards,

TagoIO Team