TagoIO Reviews (58)

Reviews

TagoIO Reviews (58)

4.9
58 reviews

What do users say?

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Users consistently praise TagoIO for its ease of use and strong customer support, which facilitate quick integration and management of IoT projects. The platform's intuitive design and flexibility allow teams to efficiently visualize and analyze data, making it suitable for both small and large-scale deployments. However, some users note a desire for more widget customization options to enhance dashboard functionality.

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Central N.
CN
Central N.
Internet of Things Consultant
Small-Business (50 or fewer emp.)
"Solid uptime and open JSON integrations with powerful LoRaWAN support"
4.5/5
What do you like best about TagoIO?

Tago was the 2nd system I tried. The first system was very weak on testing/rigo around having a working platform. Tago seems pretty solid in terms of uptime and availability. Very good. I love the idea of Tago's openness and the fact that you can integrate anything that can chirp out a JSON is pretty incredible... then provide a united display, linked by time has unlimited possibilities. I love the fact that they have pre-loaded many decoders on the LoraWAN side of things (can't speak to the rest). Right now my primary focus is IOT for agriculture in central Texas. Primarily water management for grazing operations - which shows LoraWANs best attributes off quite well. I do like the fact that they have IOS/Android apps as all customers want this. I like their tiered pricing and while I'm still very much in startup phase, I've been able to win a couple of customers while still refining my business and pay as I go which has been huge. The fact that they don't tie me into specific LoraWAN networks is great too as I run my own servers. Excellent platform. Their documenation is immense and as part of that they have added AI which has sped up use of the service quite a bit. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

I'd like to see Tago go back and make their documentation more indepth and current as the docs aren't keeping up w the developments. As well, their AI depends on their docs so you get a less than good circular loop. However, I think they could use AI to improve the docs and if users could disagree w the AI answer and suggest improvements it could self repair. Related to this, if users could put user comments on current docs which are to superficial that would be great. I'd like to see a real consolidation of docs as there are too many sources and they aren't always clear which one is the best. I also think as part of the onboarding, an overall visual map of how things fit together and the places integrators could customize would be helpful. Some of the options seem to conflict with other options and if that could be better highlighted so programmers/integrators don't have to self-discover would be great. It seems some of the widgets could be more custom fit to the applications - for example, there isn't a battery widget ready made with coloring and transmogrification options from voltage ranges to pre-colored items. There are some alerts that should be prepackaged or bound with devices and device data a little tighter for convenience. The alert triggers themselves I think would be super useful with a little more logic on the front end - for example if this signal goes HIGH and this signal is HIGH would be great. Also, if alerts had the ability to always do a quick query on the last value you could observe state changes and that would be really helpful. This is a good tool though and the team continues to work hard, so I tried to provide this list to be helpful and not just a negative criticism, which it is not. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi Central N,

On the documentation feedback: you're right that there are gaps, and we're actively working internally on a broader effort to improve depth, consolidate sources, and keep our docs in sync with new releases. Great timing on your suggestion about user comments, we just added a "Send feedback" button to our docs pages so users can flag missing info or unclear sections, and that feedback goes directly to our docs team to be included in the improvement work. You can also continue submitting tickets whenever you notice gaps, those are reviewed and taken into account too.

As for your other suggestions (the visual onboarding map, pre-built widgets like battery indicators, tighter alert/device integration), we've shared all of them with our engineering and product teams for evaluation. Feedback like this genuinely helps us to improve!

It's great to hear TagoIO is supporting your work in IoT for agriculture, and we're glad the openness, LoRaWAN flexibility, and tiered pricing are helping you scale your business.

Thanks again for the kind words and the valuable input!

Best regards,

TagoIO Team

Alexandre D.
AD
Alexandre D.
Embedded Designer
Electrical/Electronic Manufacturing
Small-Business (50 or fewer emp.)
"Fast and Flexible IoT Development for Mining Applications"
5/5
What do you like best about TagoIO?

What I like most about TagoIO is how quickly we can develop and deploy scalable IoT solutions. The platform makes it very fast to design a structured architecture and push new features to production without heavy overhead. It provides a lot of flexibility, allowing us to build exactly what we need while keeping projects well organized and maintainable.

Another standout aspect is the support from the TagoIO team. They are very responsive, professional, and genuinely helpful when questions or challenges arise. Having that level of support makes a big difference when working on production IoT systems. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

One challenge is that occasional changes to the API or SDK can sometimes affect parts of our existing integrations or development around the platform. While updates are understandable as the platform evolves, they can require some adjustments on our side.

Additionally, there are moments where certain details are missing or not fully clear in the documentation, which can slow down development slightly until we clarify the behavior or implementation with the team. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi Alexandre D,

Thanks for taking the time to share this!

The point about API and SDK changes is well taken. We try to keep them tight and communicate clearly, but we know any change still means work on your end.

About the docs... improving them is something we're actively working on. If you find a page or section where info is missing or unclear, drop it in a support ticket so we can capture it and make sure it makes it into the rework: https://support.tago.io/.

Best regards,

TagoIO Team

Faisal I.
FI
Faisal I.
President
Small-Business (50 or fewer emp.)
"Fast Track from IoT Concept to Production—Flexible and Time-Saving"
5/5
What do you like best about TagoIO?

It’s a great platform for taking IoT projects from concept to production in the shortest amount of time. It saves a lot of time for anyone looking to get a project production-ready, while still offering plenty of flexibility—without getting stuck in a deep software-writing rabbit hole. The Tagoio platform is easy to use for novices, yet still has a fair amount of complexity available for more experienced users. Their support staff is very responsive, friendly, and extremely helpful in making your project a success. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

When scaling projects, the jump from the Starter plan to the Scale plan feels a bit steep. It would be helpful to have a “middle” tier. Alternatively, having the option to increase the device count on the Starter plan for an additional payment could add flexibility and effectively provide the equivalent of a middle tier. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi Faisal I,

Thanks for the detailed feedback!

On the Starter to Scale jump, worth flagging that Scale isn't just about higher resource and device quantities, it also brings a dedicated CSM, regular check-ins with specialists, and the ability to tune limits with us directly (Dashboard Data Output, number of Analyses, and others not adjustable on Starter). Those pieces tend to be where the value lives once you're scaling.

That said, we hear you on the desire for more flexibility in between, and I've already passed this on to the team to keep in mind.

Thanks again!

Best regards,

TagoIO Team

Gregory C.
GC
Gregory C.
Professor
Small-Business (50 or fewer emp.)
"TagoIO: From Classroom to Industry. The Best of Both Worlds"
5/5
What do you like best about TagoIO?

I’ve been using TagoIO for a while now, and the first thing that stands out is definitely the user-friendly interface. It is clean, well-organized, and makes the process of building professional dashboards feel incredibly intuitive. For anyone concerned about time-to-market, the learning curve is impressively fast; you don't need to be a veteran developer to get your first devices up and running. The platform also shines when it comes to integrations. Whether you are working with LoRaWAN, Sigfox, or other cloud services, the native connectors are robust and save a lot of setup time. It’s a great environment for those who want to focus more on data insights and less on infrastructure headaches. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

The free account does not support MQTT, so you’ll need a paid plan if that protocol is a requirement for your project. Also, while the platform is great overall, I found some gaps in the documentation for Python scripts, especially regarding external analysis, which might require a bit of extra troubleshooting to get everything synced perfectly. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi Gregory C,

Thanks for sharing your positive experience with TagoIO! We're really glad to hear that the interface and the native integrations are working well for you. The fast time-to-market piece is exactly what we aim for, so it's great to know that part is working!

A couple of updates on the other points you raised:

We recently launched TagoTiP (Transport IoT Protocol), a new open-source protocol for sending device data with lower overhead and a native IoT type system. It comes with public UDP and TCP servers plus dedicated MQTT and HTTP endpoints, and is free to use. You can check the docs here: https://docs.tago.io/docs/tagotip. If MQTT was the main blocker for you, this gives you a path forward without moving to a paid plan.

On the documentation side, we're working internally to improve our docs across the board. We've already noted your points about Python scripts and external analyses and added them to what we're reviewing. If you run into other specific pages where you feel information is missing or unclear, please send them our way through a support ticket: https://support.tago.io. So we can capture them and keep them on our radar as we work through the improvements.

Thanks again for taking the time.

Best regards,

TagoIO Team

PH
Patrick H.
Telecommunications and Network Engineer
Mid-Market (51-1000 emp.)
"TAGO.IO: One Stable Platform for IoT Data Ingestion, Visualization, Alerts, and Automation"
5/5
What do you like best about TagoIO?

TAGO.IO solves the problem of turning raw IoT device data into reliable, usable, and actionable information without needing to build and maintain a custom backend from scratch.

For us, the biggest benefit is having a single, stable platform that handles device data ingestion, parsing, storage, visualization, alerts, and automation in one place. Instead of stitching together multiple systems, TAGO.IO lets us focus on the actual operation of devices and outcomes rather than infrastructure overhead. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

The platform significantly reduces complexity around:

Normalising inconsistent payloads from different devices

Managing state, location, and time‑series data correctly

Building dashboards and alerts that are production‑ready

Maintaining uptime and data reliability at scale Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi Patrick H,

It's great to hear that TagoIO has contributed to faster deployments, reduced maintenance, and increased confidence in data accuracy for your IoT operations.

We appreciate your feedback and are committed to continuing to support your needs!

Best regards,

TagoIO Team

Marcelo C.
MC
Marcelo C.
Co-Founder - Staff Engineer
Small-Business (50 or fewer emp.)
"Effortless IoT Integration with Outstanding Support"
5/5
What do you like best about TagoIO?

TagoIO stands out for its ease of use, simple configuration, strong scalability, and ease of implementation. New devices can be implemented and deployed quickly, even when dealing with custom or non-standard hardware.

It allows seamless integration of devices that require capabilities beyond typical off-the-shelf solutions.

The support team is a key advantage to shorten the ramp-up. They consistently go above and beyond, even reviewing my code online with me helping to identify why specific functions are failing. This level of support gives me confidence that my product will be robust and reliable, and that I am not developing alone. It prevents long late-night debugging sessions and helps me quickly overcome technical challenges.

The learning curve is short to moderate, and once completed, reusing acquired knowledge is extremely easy and fast. I personally use TagoIO frequently, as adding new devices often takes only a few minutes. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

As an electrical engineer transitioning into embedded software engineering, I initially faced some difficulty understanding how modules, functions, and activities are interconnected. Despite the excellent work done to simplify IoT operations, certain aspects lacked clarity and transparency, as many processes happen “behind the scenes.”

I was able to resolve most of these challenges by frequently consulting the documentation and reaching out to the development team, but this slightly extended my learning curve.

Additionally, the debugging tools could be clearer and more comprehensive. For example, when designing protocol adapters, a variable inspector would be extremely useful to visualize variable contents and better understand data flow during execution. Review collected by and hosted on G2.com.

OZ
Ons Z.
Softwareingenieurin
Small-Business (50 or fewer emp.)
"TagoIO: User friendly, effective and great support team"
5/5
What do you like best about TagoIO?

TagoIO is user friendly, It is easily understandable.

As I teacha bout IoT, I used TagoIo as an example of IoT platform and shared with all of them access so we were able to work togetheron the same project with different perspectives.

The AI powerd documentation is very helpful and time saving

The intergration of TagoIo with other servers were smoothly done Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

Where where no MQTT integration the moment I worked with but now they have added it, I am already eager to test it.

I would like to see MIOTY integrations also with clear documentation Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi Ons Z,

We are really happy that MQTT is finally on your list to try, hope it lands well.

MIOTY isn't on our integration list today, but we'll flag the request with the product team. Clear docs are part of the deal whenever we do add new integrations.

Best regards,

TagoIO Team

EB
Eduardo B.
Lead R/D Engineer
Mid-Market (51-1000 emp.)
"A Key Partner in Our Smart Metering Journey"
5/5
What do you like best about TagoIO?

Our smart metering solution has thrived thanks to a long-term partnership with TagoIO. The platform plays a critical role in accelerating our development and deployment cycles.

TagoIO offers a fast and intuitive way to build IoT dashboards and applications. Even with a lean team, we’re able to deliver large-scale solutions quickly and efficiently. The platform’s flexibility allows us to focus more on innovation and less on infrastructure. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

The QA process for custom application developments could be improved. Strengthening the testing team would further enhance reliability and reduce back-and-forth during project delivery. Review collected by and hosted on G2.com.

Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Flexible platform with strong support, fair prices, and constant improvements"
4.5/5
What do you like best about TagoIO?

The flexibility and possibilities are great. With the free model, you can get a good overview of the different areas and experiment at your own pace. A later upgrade or switch to the Starter and then the Scale variant worked for me without any problems and was easy to implement with little effort. The helpfulness and support are also very good.

After a short familiarization period, you can navigate the interface and functions well and work productively quite quickly.

Thanks to the MCP connection, it is also possible for people with little prior knowledge to implement great solutions on the platform and find simpler ways to realize their own ideas.

Also worth highlighting positively are the cost transparency and the ability to manage resources flexibly across different profiles. Additional or reduced needs can be adjusted "on the fly."

I can recommend the platform and am positively convinced by the fair pricing compared to the market. Finally, I would also like to highlight the constant developments and improvements as well as the community.

The ability to use the EU instance in addition to the US instance is also particularly noteworthy. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

Have not had any negative experiences so far. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi there,

Honestly, you just made our day! Thank you for taking the time to write all of this out!!

Really happy to hear the flexibility, the smooth upgrade path, and the MCP connection are working well for you. And the cost transparency, EU instance, and community mentions mean a lot, those are areas we genuinely care about.

Keep the feedback coming!

Best regards,

TagoIO Team

Caio M.
CM
Caio M.
Engineer
Small-Business (50 or fewer emp.)
"Easy to Start, Powerful Self-Hosted Scaling"
5/5
What do you like best about TagoIO?

Very easy low barrier to entry, but gives you the opportunity to host your own data and code execution so you can scale. Review collected by and hosted on G2.com.

What do you dislike about TagoIO?

Their dashboards are straightforward, but if you want to create more of an app experience it can be a bit tricky to work within their limitations. Review collected by and hosted on G2.com.

Response from Carolina Hidalgo of TagoIO

Hi Caio,

Thanks for the honest review!

On the dashboard limitations: that's fair feedback, and it's something we've been actively working on. Custom widgets give you a lot more control over the look and feel, and our recently launched AI makes building them much faster.

If you run into specific walls, reach out to our support team: support@tago.io

We're happy to help find a path that fits what you're building.

Best regards,

TagoIO Team