Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"10/10: Excellent product features and customer care!"
5/5
What do you like best about Tagalys?

Tagalys has helped to simply the site merchandising aspect of our site. It has allowed us to offer the best shopping experience to our customers with machine learning sort, site merchandised sort, smart rules for out of stock or low stock items and scheduled merchandising to support new product launches. We have only used a small portion of the features available to us from Tagalys due to the nature of our business. The reporting features are a bonus feature that enhances our own reporting.

The customer care and technical support has also been outstanding! Our contacts at Tagalys are always willing to help and offer recommendations and solutions. We could not be happier with the support we've received. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

There is nothing I dislike about Tagalys. Review collected by and hosted on G2.com.

Dannii V.
DV
Dannii V.
Global Ecommerce Lead
Enterprise (> 1000 emp.)
"Innovative Platform with Industry Leading Customer Service"
4/5
What do you like best about Tagalys?

Tagalys' point of difference is their customer service. The level of attentive detail and openness to feedback and platform UX/UI upgrades has made the app experience seamless and thoroughly enjoyable to utilize every day. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

The reporting features and functionalities need more work for customization to pull various product data points, and data needs to be stored and accessible for longer than the last 6 months. Review collected by and hosted on G2.com.

KM
Koroku M.
Small-Business (50 or fewer emp.)
"Intuitive and easy to use"
5/5
What do you like best about Tagalys?

Consolidates many tasks into one easy to understand platform. If any questions, the customer support is very responsive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

As it combines many functions, sometimes a setting applied one one thing may affect another aspect and it understanding the logic is sometimes a bit tricky. It would be even better if the reporting can be made for longer than 1 month. Review collected by and hosted on G2.com.

Kristy T.
KT
Kristy T.
eCommerce Coordinator
Small-Business (50 or fewer emp.)
"A dream to partner with."
4.5/5
What do you like best about Tagalys?

Not only the functionalities on the platform itself but the support from the team behind it. Everyone is so quick and willing to help to ensure we have a smooth experience from beginning to end. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

Some of the new features which we have communicated our concerns to the team already. Review collected by and hosted on G2.com.

Atif F.
AF
Atif F.
Manger
Small-Business (50 or fewer emp.)
"Great Software and great customer support"
5/5
What do you like best about Tagalys?

The customer support is amazing, the owner even jumped on a call to help us with our requirements Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

There have been issues which we had as a business and tagalys made changes to the software so they can accommodate us. Review collected by and hosted on G2.com.

Danni-elle K.
DK
Danni-elle K.
Head Of Ecommerce
Small-Business (50 or fewer emp.)
"A true customer-centric & data-driven solution to maximise every opportunity on your website."
5/5
What do you like best about Tagalys?

Tagalys is the one-stop-shop assisting your brand in providing the best possible experience to your customers; ensuring they are shown the right product/s at the right time via search & merch solutions. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

None that I am aware of at this current time. Review collected by and hosted on G2.com.

SM
Sri M.
Small-Business (50 or fewer emp.)
"Powerful Platform, Passionate Staff"
5/5
What do you like best about Tagalys?

Tagalys has been remarkable for our product merchandising. The way it lets us experiment and really get to know our customers' shopping habits is amazing!

Tagalys reports are just as solid and helped us with great insights in strategizing our campaigns which did make a difference.

And the staff, they're the best part. Varun and Parvath have been super helpful in showing us the ropes and helping us get the most out of all the features. They've been patient with every question, and professional through and through. They really went above and beyond in helping us understand the platform. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

Nothing as of yet, as we still have many of the platform's features left to explore. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Amazing support and service"
5/5
What do you like best about Tagalys?

I love how easy the platform is to use, along with how many different features that make the platform work for our merchandising strategies. The support and training is also amazing and really great to see Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

nothing to dislike, the team always takes into consideration our feedback and often new features come out to support those areas that we needed support with Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great support, easy to use and highly effective"
4/5
What do you like best about Tagalys?

Easy to use and great support team. Effective sorting ability Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

Nothing in particular. Covers all basis well. Review collected by and hosted on G2.com.

Sanaa G.
SG
Sanaa G.
Ecommerce Coordinator
Mid-Market (51-1000 emp.)
"Super user friendly"
5/5
What do you like best about Tagalys?

Tagalys is easy to use and saves so much time when it comes to merchandising. Smart collections allows for easy manipution of collections. The team is amazing and provide timely and great support. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

Product reccommendation tool is based on generalised data. A more personised recommendation beased on the user would be ideal. As a more personailsed experience for each customer is the ultimate goal. Review collected by and hosted on G2.com.