Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"A Powerful, User-Friendly Merchandising Platform"
5/5
What do you like best about Tagalys?

Tagalys is a very powerful merchandising platform – I haven't encountered a scenario where we've been limited by the platform. The team is extremely helpful and provides excellent customer service and support. Compared to other VM platforms, it is easy to use, the implementation was smooth, and we've experienced very few bugs or issues. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

Nothing, very happy with Tagalys platform. Review collected by and hosted on G2.com.

lauren G.
LG
lauren G.
Brand Manager & Head Merchandiser
Small-Business (50 or fewer emp.)
"Tagalys makes merchandising more efficient and helps to make the customer experience a smooth one."
5/5
What do you like best about Tagalys?

How easy it is to learn how to use, even the technical stuff. The staff are always on hand for assistance, and get back to you so quickly. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

For now, there are no dislikes about the app. Review collected by and hosted on G2.com.

JY
Jonathan Y.
Mid-Market (51-1000 emp.)
"Excellent. One of the best vendor experiences."
5/5
What do you like best about Tagalys?

- Simple to implement.

- Good balance of intuitive UI while maintaining robust features and large variety of custom options/rules.

- Collections sync very quickly with Shopify.

- Amazing client success support from the team. Anthony, Varun, Parvath, and Suhas are all wonderful to work with.

- A lot of flexibility for problem solving. The team is always proactive and willing to jump on a call if we have any questions. This is probably the most important to our team and business. Many vendors will charge a fee for every little thing. Tagalys always tries their best to provide an economical solution. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

- Can't think of anything at the moment. Review collected by and hosted on G2.com.

Amy L.
AL
Amy L.
Head of Ecommerce Merchandising
Small-Business (50 or fewer emp.)
"Great tool for digital merchandisers!"
4.5/5
What do you like best about Tagalys?

The merchandising capabilities are great. We can control and finetune the algorithm ourselves based on our needs per page and globally - it is fairly easy to use. The team and customer support has been phenomenal in communications, as well. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

I would not consider this a dislike, but would like to manipulate data within Tagalys versus exporting and the ability to review data YoY easier. Review collected by and hosted on G2.com.

Monica H.
MH
Monica H.
Ecommerce Coordinator
Mid-Market (51-1000 emp.)
"Effective Search Solution"
5/5
What do you like best about Tagalys?

The Tagalys experience is great from the get-go. Their onboarding process is thorough and their ongoing support team are hands-on and super responsive at all times.

Tagalys has helped us create the user experience we want to achieve with no limits on how we customise our merchandising strategies and the global sort options has taken a huge amount of manual labour out of merchandising. It has been so easy to spotlight products and ranges that align with our promotional calendar using the 'pinned' feature.

We are constantly finding different ways to maximise the Tagalys features and widgets and the 'No Results' search report is very insightful. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

We haven't encountered any difficulties with Tagalys Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Gave me the answer I needed straight away, above and beyond!"
5/5
What do you like best about Tagalys?

They're so quick at getting back to me all the time, they go above and beyond in explaining things and provide ample amount of resources. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

nothing! they're the best! I can't fault anything. Review collected by and hosted on G2.com.

MM
Mara M.
Small-Business (50 or fewer emp.)
"Tagalys has revolutionised our business"
5/5
What do you like best about Tagalys?

We love using Tagalys to automate our site merchandising across our three sites. We can set rules depending on the category or products which has allowed us greater freedom for personalisation. We also love using the search console to create merchandised searches, redirects etc and gain insights to greater understand the customer's habits. We use Tagalys daily and know that the Tagalys team is there to support whenever we have queries. New features continually roll out and there are constant improvements which has made this side of our work very simple. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

We have yet to encounter difficulties in using Tagalys. Review collected by and hosted on G2.com.

Annalise W.
AW
Annalise W.
Ecommerce Manager
Mid-Market (51-1000 emp.)
"Streamlining Success"
5/5
What do you like best about Tagalys?

One of the standout features of Tagalys is its user-friendly interface. The intuitive design allows even those with minimal technical expertise to navigate the platform effortlessly. This accessibility ensures a seamless onboarding process for our team, minimizing the learning curve and accelerating our time to implementation.

The robust analytics and reporting capabilities of Tagalys have become invaluable assets for our decision-making processes. The software provides real-time insights into product performance, sales trends, and customer behavior. This data-driven approach empowers us to make informed decisions, fine-tune our merchandising strategies, and stay ahead of market demands.

Automated merchandising tasks have significantly reduced manual workload, freeing up valuable time for our team to focus on more strategic aspects of our business. From optimizing product placement to managing pricing strategies, the automation features have allowed us to enhance our merchandising efforts with precision and consistency.

Customer support from the Tagalys team has been exceptional. They are responsive, knowledgeable, and genuinely committed to ensuring our success with the software. Any queries or concerns were addressed promptly, contributing to a positive overall experience. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

Only being able to schedule 2 versions of a category merchandising in advanced - I would like the ability to be able to schedule unlimited versions. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"We've had a great experience using Tagalys especially because of the exceptional customer service"
5/5
What do you like best about Tagalys?

Automation tools and prompt customer service Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

Have encountered loading issues and slow processing. Review collected by and hosted on G2.com.

Jennifer T.
JT
Jennifer T.
Senior eCommerce Manager, EU Content & Operations
Enterprise (> 1000 emp.)
"Really easy to use tool and so helpful to automate merchandising"
5/5
What do you like best about Tagalys?

I have been using the tool for about six months and the system has been so easy to use. We have set up several sort rules that are easy to apply to the galleries and also transfer to other storefronts I work across. The merchandising reflects instantly on site and the tool has an easy to use interface and easy to reporting as well. The Tagalys team have been great - helping to build out solutions to any amends we request. Review collected by and hosted on G2.com.

What do you dislike about Tagalys?

No dislikes for us really - this tool has answered all of our merchandsing requirements. Review collected by and hosted on G2.com.