
As a cybersecurity company, our sales process can be complex. Tackle has been instrumental in simplifying our cloud go-to-market strategy. The platform's integration with Salesforce is seamless and has been a game-changer for our sales team. We can manage our prospects propensity to buy (Tackle Prospect) in Marketplace and co-sell opportunities all within the familiar Salesforce environment. Setup was easy in the Tackle Platform where all the mappings took place and I can manage all my marketplace listings, users, settings and integrations. This has significantly reduced the learning curve and increased adoption across the team.
The co-sell automation is another standout feature. It has streamlined how we share and track opportunities with our cloud partners, saving us a tremendous amount of manual effort on a 1 person team. The "Likelihood to Procure" scores in Tackle Prospect have also been incredibly valuable, allowing us to focus our efforts on the leads that are most likely to convert through the marketplace.
Finally, the customer support from Tackle has been top-notch. They are responsive, knowledgeable, and have been a true partner in our success. Review collected by and hosted on G2.com.
While the platform is generally very intuitive, the initial setup and configuration of the Salesforce integration required a bit of a learning curve since we were new to Salesforce and had to setup our Salesforce instance first. It's a powerful integration, and once we had our side figured out the Tackle piece was plug-and-play, but it's something to be aware of if you need to setup your salesforce first. In all this was a challenge on our side and not on theirs. The only thing better would be if SFDC helped us get aligned for Cloud GTM from the onset with Tackle in mind. Review collected by and hosted on G2.com.