Stephane M.
SM
Stephane M.
Retail Manager
Mid-Market (51-1000 emp.)
"I would highly recommend T.M.A.S to a friend or a colleague !"
5/5
What do you like best about T.M.A.S.?

Two things I particularly appreciate

1) How responsive and helpful the team his.

They are great partners to work with.

(both Erik and Sayantani have been a delight to collaborate with throught the integration process and after !)

Impressive quality of service.

2) The onboarding process is clear and simple.

Everything is done remotely via customized video-conference.

There are plenty of opportunities to ask questions and adapt the approach on unique needs. Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

T.M.A.S is a great platform with so much potential. Based on my recent experience, it would probably benefit from being slightly more intuitive and user-friendly on some aspects (especially for less tech-savvy customers).

More precisely on:

- POS Integration

- User management

- Reporting

The instructions and videos are great but the language can, at times, get a little bit too technical for some customers. Review collected by and hosted on G2.com.

BJ
Brent J.
Director of Global D2C Business
Small-Business (50 or fewer emp.)
"SMS Store Traffic is amazing"
5/5
What do you like best about T.M.A.S.?

Ease of installation and setup. It takes a couple of tries before you get it, but once you have it, it is really simple. Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

The interface on the online portal is a little dated looking. A little hard to navigate for beginner Review collected by and hosted on G2.com.

Response from Patrick Thuot of T.M.A.S.

Thank you for your review and the honest feedback. We're constantly working to make our online portal better and easier. We made some minor design adjustments in December, and we're working on other features to simplify the experience. Stay tuned!

Scott S.
SS
Scott S.
Director of Marketing and Affiliate Programs
Mid-Market (51-1000 emp.)
"works as advertised"
4/5
What do you like best about T.M.A.S.?

simple and easy to use. reporting is pretty straight forward Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

for whatever reason, we set ours up incorrectly and we have to double our traffic count to make it accurate (it records each visitor as a half of a visit since we don't have a counter on the exit door too). Review collected by and hosted on G2.com.

Response from Patrick Thuot of T.M.A.S.

Thank you for your review!

That can be adjusted, as we offer different ways to account for INs and OUTs.

You can reach out to our support on help.storetraffic.com or on the chat in T.M.A.S. to learn how.

Thank you,

See how T.M.A.S. improved
JW
John W.
IT Manager
Small-Business (50 or fewer emp.)
"Easy to setup and use"
5/5
What do you like best about T.M.A.S.?

Simplicity in setup and installation. The small app provided is easy to use and has complete steps on the setup. Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

Nothing other than the price, should be lower. Review collected by and hosted on G2.com.

Verified User in Libraries
AL
Verified User in Libraries
Small-Business (50 or fewer emp.)
"The product is easy to install and work with. Great software interface and tech support"
4.5/5
What do you like best about T.M.A.S.?

The possibility to work with raw data and integrated reports Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

issues logging in and out the application. I get disconnected after 3 minutes of inactivity Review collected by and hosted on G2.com.

Response from Patrick Thuot of T.M.A.S.

Thank you for the review, and sorry to see you're getting disconnected every 3 minutes. That should not happen unless the same user is logged in on more than two devices at the same time on our iOS/Android app. If that's not the case feel free to contact support at @ help.storetraffic.com or techsupport@storetraffic.com, we'll get to the bottom of the issue!

See how T.M.A.S. improved
TL
Tara L.
VP Marketing and Buyer
Small-Business (50 or fewer emp.)
"Outstanding service!"
5/5
What do you like best about T.M.A.S.?

Saytantani Sen, was outstanding from the getgo. Saytantani was very communicative, responsive and went above and beyond to ensure I was comfortable with the program. Throughout the entire signup process and ongoing training support, I felt supported in every way. Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

I have no complaints whatsoever. Everything has gone smoothly. Review collected by and hosted on G2.com.

Shalesh R.
SR
Shalesh R.
Group IT Manager
Enterprise (> 1000 emp.)
"Very good experience. Support has always been there and great teamwork."
5/5
What do you like best about T.M.A.S.?

Accurate information and support provided Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

Nothing. Best so far from all the other store traffic softwares we tried Review collected by and hosted on G2.com.

Response from Patrick Thuot of T.M.A.S.

Thank you for your review; we appreciate it!