Haylie W.
HW
Haylie W.
Marketing Specialist
Mid-Market (51-1000 emp.)
"Thank you for your services!"
5/5
What do you like best about T.M.A.S.?

I appreciate the ability to pull robust reports and access readily available data on the traffic for each of our stores. I also value the feature that shows weather conditions which could affect store traffic. Thank you for your time today, Sayantani Sen. The customer support is amazing. I am grateful for you walking me through different methods of pulling reports and using the platform. Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

The user interface can be a little tricky Review collected by and hosted on G2.com.

SN
Sam N.
Mid-Market (51-1000 emp.)
"Perfect Solution for Our Business"
5/5
What do you like best about T.M.A.S.?

Our pearl people counter was very easily installed and made operational, especially with the clear instructions provided. After a lot of research we found this to be the perect solution for our business. The readers being battery powered and having a descreet design is great. The software being able to track in and outs alone is worth every. Where TMAS really succeeds is the reporting and analytical software. This is incredibly helpful so we can recognize trends and prepare accordingly. The training was excellent and the customer success team was very helpful. Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

The training which is free and easily scheduled) is definitely needed. after the first training, TMAS seems a lot easier to use but at first its a bit hard to figure out the date ranges for running reports. Review collected by and hosted on G2.com.

Zachary B.
ZB
Zachary B.
Co-owner
Small-Business (50 or fewer emp.)
"Easy to use, helpful for our business"
5/5
What do you like best about T.M.A.S.?

I appreciate how accurate and consistent the counter is. It is incredibly useful for our business Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

I don't believe there are downsides to TMAS Review collected by and hosted on G2.com.

Ryan L.
RL
Ryan L.
External IT Consultant
Small-Business (50 or fewer emp.)
"Great software for tracking multiple sets of people counter units"
4.5/5
What do you like best about T.M.A.S.?

Lots of features and automations availalbe for monitoring the people counting at your building, as well as having reports automatically sent to you. Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

The only thing I would suggest about TMAS is it's designed for use with complex systems with many levels of users, and for a company with a single site and only a few counters, it's a little complex to set up. Review collected by and hosted on G2.com.

MD
Mike D.
COO
Small-Business (50 or fewer emp.)
"I've had a great experience using TMAS for the past 8 years"
5/5
What do you like best about T.M.A.S.?

- You can easily run reports to quickly get relevant data points

- There are rarely any issues with the store counters or software platform

- The platform allows you to easily add retail locations and quickly drill down on a specific location when needed Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

- It's a little "techy" for the average user, making it harder to get staff into the habit of using it

- It's difficult to reach people at times when you do encounter a technical issue

- It's up to the user to determine the reports that are relevant to their business, which can be overwhelming for some Review collected by and hosted on G2.com.

SB
Shirley B.
property Manager
Mid-Market (51-1000 emp.)
"T.M.A.S. Excellence"
5/5
What do you like best about T.M.A.S.?

We have used T.M.A.S. traffic counters on our site for years with excellent results. Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

We have no issues or concerns with T.M.A.S. , always helpful & available for our site where we used T.M.A.S. daily Review collected by and hosted on G2.com.

MW
mel W.
Admin Coordinator
Mid-Market (51-1000 emp.)
"User friendly"
3.5/5
What do you like best about T.M.A.S.?

The analytics and the customization of the reporting Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

My predecessor left no notes/no instructions on how to use it. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Reliable and accurate"
5/5
What do you like best about T.M.A.S.?

Ease of use and variety of reports available. Excellent customer service and support services.

Implementation was seamless. I was able to integrate with other software. I use this daily. I think it is easy to use and pull reports. Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

The batteries die too often, but the system does let you know. Review collected by and hosted on G2.com.

Verified User in Libraries
UL
Verified User in Libraries
Small-Business (50 or fewer emp.)
"Provides the information I need"
4/5
What do you like best about T.M.A.S.?

I appreciate being able to isolate data from specific time and date ranges. Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

Our sensors occasionally record movement when we are closed, and I think it may be from activity happening on the other side of the glass doors. Review collected by and hosted on G2.com.

MR
Melanie R.
Director of Stores
Small-Business (50 or fewer emp.)
"10/10 Recommend"
5/5
What do you like best about T.M.A.S.?

The reporting is really helpful for our small business. The traffic counter is reliable and discreet. The cutsomer support team is super helpful. When I needed help finding the best reports for us, they set up a video call and walked me through it all! It also integrates with our POS system (lightspeed) super easily. Review collected by and hosted on G2.com.

What do you dislike about T.M.A.S.?

There are a lot of reports, so it can be a little overwhelming. But as I stated, the customer support team was super helpful with this. Review collected by and hosted on G2.com.