We consistently receive reliable, accurate data on foot traffic in our store, which means we can calculate our true conversion rate with confidence. With that insight, we’re able to make better-informed decisions about displays, staffing, and other day-to-day operational choices. Review collected by and hosted on G2.com.

There are many reports included in the subscription package that we don’t have a use for. I’d prefer a simpler subscription option that provides only traffic data. We already have our own way of interpreting that data in relation to our sales. Review collected by and hosted on G2.com.

I'm in a new director position and couldn't figure out why our T.M.A.S. data wasn't showing up. Sayantani not only found out why and helped me fix it, but offered to schedule a time to train me on reports to help meet my goals for our library and use of the software. She has stayed in communication with me through other, self-created issues. She's very patient, helpful, and understanding when helping me work through this learning curve. The software is great for helping me find out peak hours, hours we may need to adjust, most use areas of the library, and scheduling needs. I use the reports every day and highly recommend it. Review collected by and hosted on G2.com.

I don't like that one of my employees was able to delete two of our devices, but that's my fault because Sayantani asked if I wanted to adjust users' access. I should've deleted all other accounts then. Review collected by and hosted on G2.com.

We were looking for a traffic counter for our store and found T.M.A.S Traffic Counter, a Canadian company based in Montreal. We were hesitant at first but decided to give them a try.

Product Selection:

We ordered the 3D Scope II camera. Before ordering, we had demo meetings with their sales team. The sales representative was knowledgeable, polite, and answered all our questions. We took a month to decide, and the representative wasn’t pushy at all. In fact, they encouraged us to take our time. They were always available to address our questions and concerns.

Product Installation:

The product arrived quickly via UPS. A tech support person guided us through the installation and configuration process virtually. We had a small issue where the equipment wasn’t connecting properly. They sent a replacement within a week. We installed the new equipment, and it’s been working perfectly for the past 8 months. The tech team followed up after the initial setup. They provided a UPS return label for the faulty equipment, and the return process was hassle-free with no cost to us.

Customer Care:

Soon after installation, their customer care team reached out. A representative set up an initial call and walked us through the setup, app installation, reports, and other features. She helped us set up weekly and monthly reports. A month later, she followed up again and showed us more advanced features. Six months later, she checked in again and offered continued support.

Technical Support:

Three months after installation, we had an overcounting issue. We contacted technical support, got connected within minutes, and the issue was fixed in less than three business days. It was just a minor configuration problem.

We’re really impressed with the whole experience, especially since this was our first time using a traffic counter and dealing with T.M.A.S. The team handled everything virtually with minimal disruption.

Summary: Great product, excellent team, and amazing customer support. We highly recommend T.M.A.S Traffic Counter and will continue to work with them for our business. Review collected by and hosted on G2.com.

It will be great if they partner with local technicians just in case if someone needs help with installation or configuration. Not everyone is tech savvy so it will be great help for small businesses who doesn't have resources to get these things done. Review collected by and hosted on G2.com.

Customer service is always available. I can always rely on Sayatani. Review collected by and hosted on G2.com.

The batteries keep running low. It requires specific batteries. Review collected by and hosted on G2.com.

I like that I can get an accurate count of adults and children with T.M.A.S. It was extremely easy to set up, and our in-store staff managed it without needing outside professional help. Review collected by and hosted on G2.com.

The reporting feature is a little bit awkward and difficult, but accurate. Review collected by and hosted on G2.com.

The reporting is very valuable to our goals in reporting which is going to help us drive more better decisions. Review collected by and hosted on G2.com.

Unfortunately I haven't used it long enough to discover any roadblocks Review collected by and hosted on G2.com.

TMAS was easy to install, and the configuration was via a phone meeting. Training was via a video session, which was easy and educational. There is a good library of self-help tools. Review collected by and hosted on G2.com.

The data interface is somewhat cluttered and a little overwhelming. Review collected by and hosted on G2.com.

Powerful software that allows you to monitor store traffic per time period in addition to pulling in all the necessary sales data from Shopify (Sales, items per transaction, average order value, etc.). Still brand new to it but it will be a powerful tool to help us schedule our staff and keep up with trends to prepare for future strong and weak sales days. Review collected by and hosted on G2.com.

Because of it's power it takes some training to understand but so far I've been impressed with the training I've received and look forward to getting more insight. Review collected by and hosted on G2.com.

People counted Year over Year — Great product! Review collected by and hosted on G2.com.

The hardest part is setting it up — after that its business as usual Review collected by and hosted on G2.com.

Super reliable! never offline! amazing insights! Customer support unparalled! Review collected by and hosted on G2.com.

A little complicated to understand the UI of TMAS software! Review collected by and hosted on G2.com.