--- title: T.M.A.S. Reviews meta_title: 'T.M.A.S. Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 57 reviews by the users' company size, role or industry to find out how T.M.A.S. works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 57 scale: '5' date_modified: '2026-08-04' parent_category: name: Retail url: https://www.g2.com/categories/retail --- # T.M.A.S. Reviews **Vendor:** SMS Storetraffic **Category:** [Retail Analytics Software](https://www.g2.com/categories/retail-analytics) **Average Rating:** 4.6/5.0 **Total Reviews:** 57 ## About T.M.A.S. T.M.A.S. is a powerful People Counting & Analytics Software Platform. Connect our People Counter devices to get visitor & customer foot traffic trends for your Retail store(s), libraries, museum, university, churches, events, casinos, and any other type of "real-world" places. We offer in-depth analysis features, automated counting, specialized tools for Retailers, and the ability to monitor & control occupancy in real-time for any type of buildings, and/or specific rooms. ## T.M.A.S. Pros & Cons **What users like:** - Users praise the **responsive customer support** of T.M.A.S., making setup and training smooth and effective. (7 reviews) - Users find T.M.A.S. to be **very easy to use and set up** , enhancing efficiency in tracking store traffic. (7 reviews) - Users value the **timely and customizable reporting** capabilities of T.M.A.S., enhancing data analysis for various needs. (5 reviews) - Users appreciate the **easy setup** of T.M.A.S., enabling effortless implementation by in-store staff without professional help. (4 reviews) - Users value the **reliable and accurate data** provided by T.M.A.S., enabling informed decisions on operations and staffing. (3 reviews) - Sales Tracking (3 reviews) - Dashboard Customization (2 reviews) - Users commend T.M.A.S. for its **exceptional efficiency** , enabling precise tracking and analysis of visitor data effortlessly. (2 reviews) - Features (2 reviews) - Informed Decisions (2 reviews) **What users dislike:** - Users find the **reporting features excessive and complicated** , preferring a simpler option focused on essential traffic data. (3 reviews) - Users mention the **complexity of the software** may overwhelm less tech-savvy individuals, causing potential frustration. (2 reviews) - Users experience **data inaccuracy** with T.M.A.S., as reported counts often do not match actual entries and exits. (2 reviews) - Users are frustrated by the **confusing instructions** provided with T.M.A.S., making it challenging to navigate the product. (1 reviews) - Users experience **occasional data delays** during high traffic periods, impacting the effectiveness of T.M.A.S. (1 reviews) - Difficult Learning (1 reviews) - Users find the **difficult setup** of T.M.A.S. challenging, despite helpful customer service for initial configuration. (1 reviews) - Feature Issues (1 reviews) - Improvement Needed (1 reviews) - Limited Customization (1 reviews) ## T.M.A.S. Reviews ### 1. I would highly recommend T.M.A.S to a friend or a colleague ! **Rating:** 5.0/5.0 stars **Reviewed by:** Stephane M. | Retail Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2021 **What do you like best about T.M.A.S.?** Two things I particularly appreciate 1) How responsive and helpful the team his. They are great partners to work with. (both Erik and Sayantani have been a delight to collaborate with throught the integration process and after !) Impressive quality of service. 2) The onboarding process is clear and simple. Everything is done remotely via customized video-conference. There are plenty of opportunities to ask questions and adapt the approach on unique needs. **What do you dislike about T.M.A.S.?** T.M.A.S is a great platform with so much potential. Based on my recent experience, it would probably benefit from being slightly more intuitive and user-friendly on some aspects (especially for less tech-savvy customers). More precisely on: - POS Integration - User management - Reporting The instructions and videos are great but the language can, at times, get a little bit too technical for some customers. **What problems is T.M.A.S. solving and how is that benefiting you?** T.M.A.S helped us to better understand our business and make insightful decisions for our growth strategy based on clear metrics. T.M.A.S is a cost efficent, easy to use platform to compile key business data and share with multiple partners within the organization. ### 2. SMS Store Traffic is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Brent J. | Director of Global D2C Business, Small-Business (50 or fewer emp.) **Reviewed Date:** November 10, 2021 **What do you like best about T.M.A.S.?** Ease of installation and setup. It takes a couple of tries before you get it, but once you have it, it is really simple. **What do you dislike about T.M.A.S.?** The interface on the online portal is a little dated looking. A little hard to navigate for beginner **What problems is T.M.A.S. solving and how is that benefiting you?** Shopify integrated data metrics and correct counter data. **Official Response from Patrick Thuot:** > Thank you for your review and the honest feedback. We're constantly working to make our online portal better and easier. We made some minor design adjustments in December, and we're working on other features to simplify the experience. Stay tuned! ### 3. works as advertised **Rating:** 4.0/5.0 stars **Reviewed by:** Scott S. | Director of Marketing and Affiliate Programs, Mid-Market (51-1000 emp.) **Reviewed Date:** September 23, 2021 **What do you like best about T.M.A.S.?** simple and easy to use. reporting is pretty straight forward **What do you dislike about T.M.A.S.?** for whatever reason, we set ours up incorrectly and we have to double our traffic count to make it accurate (it records each visitor as a half of a visit since we don't have a counter on the exit door too). **What problems is T.M.A.S. solving and how is that benefiting you?** knowing when the traffic increases or decreases let's us know when our advertising is working or not **Official Response from Patrick Thuot:** > Thank you for your review! That can be adjusted, as we offer different ways to account for INs and OUTs. You can reach out to our support on help.storetraffic.com or on the chat in T.M.A.S. to learn how. Thank you, ### 4. Easy to setup and use **Rating:** 5.0/5.0 stars **Reviewed by:** John W. | IT Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2021 **What do you like best about T.M.A.S.?** Simplicity in setup and installation. The small app provided is easy to use and has complete steps on the setup. **What do you dislike about T.M.A.S.?** Nothing other than the price, should be lower. **What problems is T.M.A.S. solving and how is that benefiting you?** None, this allows me to monitor the traffic in my remote branches. ### 5. The product is easy to install and work with. Great software interface and tech support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Libraries | Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2021 **What do you like best about T.M.A.S.?** The possibility to work with raw data and integrated reports **What do you dislike about T.M.A.S.?** issues logging in and out the application. I get disconnected after 3 minutes of inactivity **Recommendations to others considering T.M.A.S.:** NA **What problems is T.M.A.S. solving and how is that benefiting you?** Patron visitation. Better stats for planning events. **Official Response from Patrick Thuot:** > Thank you for the review, and sorry to see you're getting disconnected every 3 minutes. That should not happen unless the same user is logged in on more than two devices at the same time on our iOS/Android app. If that's not the case feel free to contact support at @ help.storetraffic.com or techsupport@storetraffic.com, we'll get to the bottom of the issue! ### 6. Outstanding service! **Rating:** 5.0/5.0 stars **Reviewed by:** Tara L. | VP Marketing and Buyer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2021 **What do you like best about T.M.A.S.?** Saytantani Sen, was outstanding from the getgo. Saytantani was very communicative, responsive and went above and beyond to ensure I was comfortable with the program. Throughout the entire signup process and ongoing training support, I felt supported in every way. **What do you dislike about T.M.A.S.?** I have no complaints whatsoever. Everything has gone smoothly. **What problems is T.M.A.S. solving and how is that benefiting you?** T.M.A.S. has solved our concerns and challenges to managing and count our traffic flow. ### 7. Very good experience. Support has always been there and great teamwork. **Rating:** 5.0/5.0 stars **Reviewed by:** Shalesh R. | Group IT Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 23, 2021 **What do you like best about T.M.A.S.?** Accurate information and support provided **What do you dislike about T.M.A.S.?** Nothing. Best so far from all the other store traffic softwares we tried **What problems is T.M.A.S. solving and how is that benefiting you?** We are able to see the foot count versus sales generated and better streamline our operations **Official Response from Patrick Thuot:** > Thank you for your review; we appreciate it! ## T.M.A.S. Discussions - [What is T.M.A.S. used for?](https://www.g2.com/discussions/what-is-t-m-a-s-used-for) - [View T.M.A.S. pricing details and edition comparison](https://www.g2.com/products/t-m-a-s/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+19%3A10%3A44+-0500&secure%5Bsession_id%5D=9c9d82da-ec1f-49bf-8c63-1f8b00a79404&secure%5Btoken%5D=495073b6e93020ab32f761f14bec40f5e8537e71770decf696e75584789eab06&format=llm_user) ## T.M.A.S. Integrations - [Domo](https://www.g2.com/products/domo/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) ## T.M.A.S. Features **Data Management** - Consolidation - Data types - Correction - Cleansing - Validation **Analytics** - KPIs - Forecasting - Reports and Dashboards - Predictive analytics **Mobile** - Mobile dashboard - Mobile application **Platform Additional Functionality** - Cloud - On-Premise **Integration ** - Marketplace - Retail POS - Other software **Generative AI** - AI Text Generation **Agentic AI - Retail Analytics** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top T.M.A.S. Alternatives - [Triple Whale](https://www.g2.com/products/triple-whale/reviews) - 4.5/5.0 (477 reviews) - [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) - 4.4/5.0 (354 reviews) - [Creatio](https://www.g2.com/products/creatio/reviews) - 4.6/5.0 (315 reviews)