--- title: T/DG Helpdesk Reviews meta\_title: 'T/DG Helpdesk Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how T/DG Helpdesk works for a business like yours. aggregate\_rating: rating\_value: 3.7 review\_count: 3 scale: '5' date\_modified: '2026-07-12' parent\_category: name: ERP url: https://www.g2.com/categories/erp ---

# T/DG Helpdesk Reviews & Product Details

Tracking of requests made easy

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Seller
[The Digital Group](https://www.g2.com/sellers/the-digital-group)
Discussions
[T/DG Helpdesk Community](https://www.g2.com/products/t-dg-helpdesk/discuss)

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## Top-Rated Alternatives

[

 ![Panaya Smart Testing and Change Intelligence](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Panaya Smart Testing and Change Intelligence")

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[
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 ![Khushboo vasishth .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Khushboo vasishth .")
K

Khushboo vasishth .

ICTC (Integrated Counselling and Testing Centre) Counselor

Small-Business (50 or fewer emp.)

3/31/2023

"Reviewing for T/DG helpdesk"

4.5/5

What do you like best about T/DG Helpdesk?

It's a big organisation which provides a broad range of information technology services. Also has a office in my home country India. ( Office in Pune, Maharashtra). Review collected by and hosted on G2.com.

What do you dislike about T/DG Helpdesk?

Just need a upgrade for the upcoming free AI technologies so that it can stand out in front of it's giant competitors, specifically in field of corporate compliance and legecy migration. Review collected by and hosted on G2.com.

What problems is T/DG Helpdesk solving and how is that benefiting you?

Data asset management and analysing, connecting to multiple business solutions/ system and units, also managing deep content with building audience royality. It all helps in more customer friendly approach. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

CS

Colin S.

EHS

Enterprise (\> 1000 emp.)

1/3/2023

"A helpdesk ticketing system"

2.5/5

What do you like best about T/DG Helpdesk?

what I like best about the T/DG helpdesk is there ticketing system works better than other helpdesk ticketing systems that I have used in the past and they have cool graphics Review collected by and hosted on G2.com.

What do you dislike about T/DG Helpdesk?

The one thing I dislike about the T/DG Helpdesk is their name is very confusing it does not stand out very well and will leave everyone asking the same question what is T/DG Review collected by and hosted on G2.com.

What problems is T/DG Helpdesk solving and how is that benefiting you?

T/DG what problem were they solving for use is the help desking ticking system for users to fill out a help ticket to have service contract to look in to problems they might be haveing Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: G2 invite

 ![Prince A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Prince A.")
PA

Prince A.

Teller

Enterprise (\> 1000 emp.)

2/1/2023

"Easy to use and understand"

4/5

What do you like best about T/DG Helpdesk?

It is easy to use and under, arrange your calendar events so you hardly miss a meeting or event. Review collected by and hosted on G2.com.

What do you dislike about T/DG Helpdesk?

Nothing really, other than it has too many features Review collected by and hosted on G2.com.

What problems is T/DG Helpdesk solving and how is that benefiting you?

Helping me arrange my and align my meetings so I don't miss out on any of them. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite

### There are not enough reviews of T/DG Helpdesk for G2 to provide buying insight. Below are some alternatives with more reviews:

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Panaya Smart Testing platform, Panaya Test Dynamix is 1 platform for all your testing needs. It is the only native platform in the market, combining Test Management, Codeless Test Automation, and Change Impact Analysis, for seamless end-to-end testing processes. Our smart AI enhanced testing platform for ERP and enterprise cloud applications combines cross-functional business process testing with smart change analysis, which results in reducing your test cycles by 85% and accelerating digital transformation with zero risk. You will be able to accelerate testing processes, saving on resources with test automation and simultaneously gain real-time visibility and smart insights in order to make informed decisions.

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2

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3

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4

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Connect your ERP to Microsoft Excel in real time, avoiding manual data dumps and updates, to uncover what's truly going on in your organization. Create and refresh any financial or operational report you need with a tool that allows you to mix GL and non-GL data from multiple sources. Drill from summary level to journals, balances, and sub-ledgers to find and fix reconciliation issues quickly.

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5

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6

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RF-SMART WMS is a global leader in barcoding and mobile inventory management solutions for Warehousing, Wholesale Distribution, Manufacturing, Retail & eCommerce. RF-SMART automates business processes so the production, movement, management and fulfillment of inventory is fast and accurate. RF-SMART integrates directly with ERPs as a WMS for NetSuite and inventory management for Oracle Cloud SCM. Our inventory management solutions provide real-time visibility into your operations. As a mobile scanning Warehouse Management System (WMS), RF-SMART gives you full traceability from the receiving process all the way through delivery. A Built-for-NetSuite solution, RF-SMART is an industry-leading product that meets Oracle NetSuite's highest standard for SuiteApp Solutions. Over 2,500 customers are using our 100+ Built-for-NetSuite functions and advanced modules to mobilize warehouse and production processes and make their operations more efficient. As the #1 Inventory Management solution for Oracle SCM Cloud, RF-SMART serves over 200 Oracle Cloud customers across supply chain and healthcare sectors, including more than 750 healthcare facilities. RF-SMART holds the distinction of being the first SCM application approved for the Oracle Cloud Marketplace, and maintains both SOC 2® and HIPAA compliance certifications. RF-SMART also has WMS solutions for JD Edwards and Microsoft Dynamics.

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7

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4.3

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SAP Responsible Design and Production is a cloud-based solution designed to help businesses integrate sustainability into their product design and production processes. By leveraging data from enterprise and third-party systems, it enables companies to calculate and manage extended producer responsibility (EPR obligations, plastic taxes, and corporate sustainability commitments. This solution provides strategic insights into material choices, allowing organizations to optimize designs for cost efficiency and environmental impact, thereby facilitating a transition to a circular economy. Key Features and Functionality: - Packaging Data Management: Integrates and centralizes packaging data from SAP and third-party systems, enabling users to maintain detailed compositions for various packaging levels and materials. - Global Regulations and Plastic Taxes Monitoring: Tracks and applies global reporting requirements for EPR schemes, plastic taxes, and public sustainability commitments, helping businesses stay compliant with evolving regulations. - Delivery of Obligations and Strategic Collaboration: Analyzes the impact of regulations on product and packaging materials, manages regulatory and voluntary declarations, and supports strategic decision-making for sustainable design. Primary Value and User Solutions: SAP Responsible Design and Production empowers businesses to reduce regulatory exposure by accurately calculating fees and taxes, thereby minimizing compliance costs. It aids in fulfilling sustainability commitments by providing insights that simplify strategic portfolio decisions, enabling the design of products that align with circular economy principles. Additionally, the solution supports the transition to zero-waste commitments, fostering consumer trust and enhancing brand reputation through sustainable practices.

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8

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9

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10

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[Show More](#)

##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/t-dg-helpdesk/pricing)

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