# Best Endpoint Management Software *By [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller)* Endpoint management software helps organizations track devices connected to a network and ensure their software is secure, patched, and compliant. These tools provide asset management, patch management, and compliance evaluation to prevent unauthorized access and maintain up-to-date endpoint security. To qualify for inclusion in the Endpoint Management category, a product must: - Manage endpoint assets connected to a network - Manage patch updates and ensure device compliance - Detect new or suspicious devices connected to a network - Support installation of new operating systems or applications to an endpoint device Endpoint management software shares overlapping features with [patch management](https://www.g2.com/categories/patch-management) and [mobile device management (MDM) tools](https://www.g2.com/categories/mobile-device-management-mdm), but differs in meaningful ways. Unlike patch management, endpoint management includes broader capabilities such as device governance and compliance enforcement. Unlike MDM, which typically focuses on remote workers and mobile devices, endpoint management covers a wider scope of endpoint types across the enterprise. According to G2 review data, users highlight patch management automation and device compliance monitoring as the most valued features. IT teams frequently note that real-time detection of unapproved devices and centralized endpoint visibility are key reasons for adopting dedicated endpoint management tools over broader security platforms. [privileged access management (PAM) software](https://www.g2.com/categories/privileged-access-management-pam) ## Category Overview **Total Products under this Category:** 135 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 22,900+ Authentic Reviews - 135+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Top Endpoint Management Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [NinjaOne](https://www.g2.com/products/ninjaone/reviews) | 4.7/5.0 (4,246 reviews) | Policy-driven patching with background remote remediation | "[NinjaOne Has Improved Our Support Efficiency](https://www.g2.com/survey_responses/ninjaone-review-12789374)" | | 2 | [TeamViewer](https://www.g2.com/products/teamviewer/reviews) | 4.5/5.0 (3,778 reviews) | Cross-platform unattended remote endpoint support | "[Best Remote control & File Sharing App](https://www.g2.com/survey_responses/teamviewer-review-7175508)" | | 3 | [Action1](https://www.g2.com/products/action1/reviews) | 4.9/5.0 (1,012 reviews) | Automated patch deployment with third-party vulnerability remediation | "[Amazing, Easy-to-Use Patch Management Across Windows, Mac, and Linux](https://www.g2.com/survey_responses/action1-review-12643430)" | | 4 | [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) | 4.5/5.0 (1,074 reviews) | Unified endpoint patching and remote control | "[High-ROI Endpoint Management with a Centralized Console and AI Automation](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-12710625)" | | 5 | [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) | 4.7/5.0 (1,263 reviews) | Single-agent endpoint backup, EDR, and patching | "[Acronis Delivers Integrated, Compliance-First Protection in One Platform](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-12599802)" | | 6 | [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) | 4.6/5.0 (370 reviews) | Cloud-native behavioral EDR with real-time response | "[Top-Notch Security with Easy Deployment](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12651719)" | | 7 | [Iru](https://www.g2.com/products/iru/reviews) | 4.7/5.0 (784 reviews) | Zero-touch Apple fleet compliance automation | "[Mac-Friendly MDM with Seamless Apple Business Manager Setup and Outstanding Support](https://www.g2.com/survey_responses/iru-review-12715614)" | | 8 | [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) | 4.5/5.0 (746 reviews) | Autotask-native multi-tenant endpoint patching automation | "[The Best, Most Brilliant, Perfectly Efficient, Support Tools Ever used in my IT Career.](https://www.g2.com/survey_responses/datto-rmm-review-10820157)" | | 9 | [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews) | 4.6/5.0 (400 reviews) | VPN-free remote endpoint patching and deployment | "[PDQ Connect: Intuitive, Great Value, and Effortless Deployment via MS InTune](https://www.g2.com/survey_responses/pdq-connect-review-12749024)" | | 10 | [FortiClient](https://www.g2.com/products/forticlient/reviews) | 4.4/5.0 (267 reviews) | Fortinet-native endpoint enforcement with ZTNA telemetry | "[Seamless and Reliable Security Management](https://www.g2.com/survey_responses/forticlient-review-12727398)" | ## Best Endpoint Management Software At A Glance - **Leader:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Highest Performer:** [Syncro](https://www.g2.com/products/syncro/reviews) - **Easiest to Use:** [Iru](https://www.g2.com/products/iru/reviews) - **Top Trending:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - **Best Free Software:** [NinjaOne](https://www.g2.com/products/ninjaone/reviews) ## Which Type of Endpoint Management Software Tools Are You Looking For? - [Endpoint Management Software](https://www.g2.com/categories/endpoint-management) *(current)* - [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) - [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) - [Antivirus Software](https://www.g2.com/categories/antivirus) - [Patch Management Software](https://www.g2.com/categories/patch-management) - [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms) - [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) - [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- **Sponsored** ### Tanium The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=1161&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=14979&secure%5Bresource_id%5D=1161&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fendpoint-management&secure%5Btoken%5D=32f61eed127186c842d16436da76a8803bd12168b3c65e6daa457ff6729050b0&secure%5Burl%5D=https%3A%2F%2Fwww.tanium.com%2Fautonomous-it-platform&secure%5Burl_type%5D=paid_promos) --- ## Buyer Guide: Key Questions for Choosing Endpoint Management Software Software ### What trends are shaping Endpoint Management software right now? My analysis of G2 review themes and current market signals points to these shifts in Endpoint Management: - **Autonomous endpoint management gaining traction:** Platforms are moving toward automated patching, configuration updates, and device remediation at scale. - **Patch prioritization becoming risk-led:** Known exploited vulnerabilities are pushing teams to patch based on active threat exposure rather than fixed schedules. - **Endpoint privilege controls moving into management suites:** Least-privilege access and just-in-time elevation are becoming part of endpoint administration. - **Cross-platform control becoming a baseline need:** Windows, macOS, iOS, Android, and Linux management are being handled from more unified consoles. - **Security and management getting closer:** Endpoint tools are connecting patching, compliance, device posture, threat response, and admin visibility in one workflow. ### What does Endpoint Management software do? I view Endpoint Management software as the control system IT teams use to monitor, secure, update, and support company devices. Across the G2 feedback I analyzed, users connect this category with patching, remote access, device monitoring, software deployment, scripting, ticketing, inventory, alerts, policies, and endpoint security. These platforms help teams manage laptops, desktops, servers, and other endpoints from a central console. The category matters most when IT teams need to support many devices without jumping between separate tools for updates, troubleshooting, inventory, and user support. ### Why do businesses use Endpoint Management software? When I reviewed G2 feedback for this category, I saw businesses using Endpoint Management software to reduce manual IT work across device support, patching, and monitoring. - **Remote support:** Users rely on these tools to connect to endpoints, troubleshoot issues, and avoid unnecessary onsite work. - **Patch management:** Reviewers often point to operating system and third-party patching as a major time saver. - **Device visibility:** IT teams use dashboards, alerts, inventory, and status views to see which endpoints need attention. - **Automation:** Scripts, scheduled tasks, policies, and software deployment reduce repeated admin work. Operational friction around reporting limits, search issues, macOS support gaps, integration needs, pricing, and setup effort needs close review. ### Who uses Endpoint Management software primarily? After reviewing G2 reviewer profiles, I saw Endpoint Management software serving the teams responsible for device health, IT support, and endpoint operations. - **IT administrators:** Manage devices, patches, policies, alerts, software deployment, and user access. - **Help desk and support teams:** Troubleshoot devices, resolve tickets, run scripts, and provide remote support. - **MSPs and IT consultants:** Manage endpoint fleets across multiple client environments. - **Security teams:** Track vulnerable devices, enforce updates, review alerts, and support endpoint protection work. - **Systems engineers:** Configure automation, integrations, reporting, monitoring rules, and endpoint policies. ### What types of Endpoint Management software should I consider? When I compare G2 review themes, Endpoint Management tools usually split by the type of device control and IT workflow a team needs. - **Remote monitoring and management tools:** Suited to MSPs and IT teams managing alerts, patches, scripts, and remote support. - **Unified endpoint management platforms:** Built around laptops, desktops, mobile devices, policies, apps, and compliance across operating systems. - **Patch management tools:** Useful for teams focused on operating system updates, third-party patches, and vulnerability reduction. - **Endpoint security management tools:** Designed for teams tying device management to threat protection, access control, and remediation. - **Device inventory and deployment tools:** A strong match for teams that need asset tracking, software rollout, configuration, and lifecycle visibility. ### What are the core features to look for in Endpoint Management software? When I evaluate G2 feedback, these core features come up across leading Endpoint Management software: - **Remote access and troubleshooting:** Technicians need reliable remote control, background tools, command execution, and user-session support. - **Patch and update management:** OS patches, third-party updates, approval rules, reboot controls, and failure alerts should be easy to manage. - **Device inventory and monitoring:** Hardware, software, warranty, health, user assignment, and alert data need to stay visible. - **Automation and scripting:** Scheduled scripts, policy-based actions, software deployment, and remediation workflows reduce manual support work. - **Reporting and integrations:** Dashboards, exports, ticketing sync, security tool connections, and API access help teams prove endpoint health. ### How should I choose Endpoint Management software? I recommend starting with the endpoint work that creates the most daily load for your IT team. If remote support is the main issue, prioritize remote access quality, scripting, user-session tools, and ticketing integration. Teams struggling with patching should focus on update coverage, scheduling, reboot handling, failed-patch alerts, and reporting. For MSPs or larger IT teams, I advise reviewing multi-tenant controls, automation depth, device inventory, policy management, and endpoint pricing. Reporting, macOS support, integration fit, support response, and ease of setup also deserve close attention because reviewers often tie those details to long-term satisfaction. --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [NinjaOne](https://www.g2.com/products/ninjaone/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 4,246 **Product Description:** NinjaOne unifies IT to simplify work for nearly 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. Intelligent automation and human-centered AI gives employees a great technology experience. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find NinjaOne's **ease of use** enhances productivity, making device management and support straightforward and efficient. - Users appreciate the **constant feature improvements** and exceptional support, making NinjaOne invaluable for seamless system management. - Users highlight the **seamless remote access** of NinjaOne, making IT support efficient and hassle-free. - Users value the **powerful automation** features of NinjaOne, enhancing efficiency and streamlining device management processes. - Users value the **exceptional customer support** from NinjaOne, enhancing their experience with effective training resources. **Cons:** - Users find NinjaOne's **missing features** limit its effectiveness, particularly for client-capable operations and user-friendliness. - Users express frustration over **limited features** in NinjaOne, particularly with user management and third-party software automation. - Users find the **search function lacking** and experience confusion with inconsistent endpoint icons and ticketing clunkiness. - Users note that the **search functionality and UI issues** of NinjaOne could use significant improvements for a better experience. - Users report **feature issues** with NinjaOne, citing difficulties with scripting tools and basic options missing. #### Recent Reviews **"[NinjaOne Has Improved Our Support Efficiency](https://www.g2.com/survey_responses/ninjaone-review-12789374)"** **Rating:** 4.5/5.0 stars *— Liam S.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-12789374) --- **"[Seamless IT Management with NinjaOne - Highly Recommended](https://www.g2.com/survey_responses/ninjaone-review-10067067)"** **Rating:** 4.5/5.0 stars *— John S.* [Read full review](https://www.g2.com/survey_responses/ninjaone-review-10067067) --- #### Trending Discussions - [What is NinjaOne (formerly NinjaRMM) used for?](https://www.g2.com/discussions/what-is-ninjaone-formerly-ninjarmm-used-for) - 2 comments ### 2. [TeamViewer](https://www.g2.com/products/teamviewer/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 3,778 **Product Description:** TeamViewer is a leading provider of remote connectivity software for individuals and businesses of all sizes. Our remote software enables companies across various industries to enhance their efficiency and achieve their business goals by digitally transforming their processes. We offer a selection of bespoke solutions: TeamViewer Tensor, our enterprise remote connectivity solution, enables businesses to connect, manage, and protect computers, mobile devices, and embedded platforms – on site and around the globe. TeamViewer Remote, our remote access and support solution, enables secure access to devices for remote support in small and medium-sized businesses. A free version of TeamViewer Remote is available for personal use. TeamViewer is actively working to shape the digital revolution by innovating in the fields of augmented reality (AR) and the Internet of Things (IoT). Our AR platform, Frontline, brings digital technology onto the shop floor with industrial AR solutions designed to optimize manual processes. Strategic partnerships and software integrations with other industry leaders such as SAP, Google, and Microsoft let us provide our customers with a seamless experience, regardless of their device or operating system. Since TeamViewer was founded in Göppingen, Germany, in 2005, our solutions have been installed on more than 2.5 billion devices worldwide. For more information, visit www.teamviewer.com. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of TeamViewer, enabling seamless connections and straightforward meeting scheduling. - Users value the **ease of use** with TeamViewer, noting its reliable connections and intuitive interface for remote access. - Users value the **ease of use and reliability** of TeamViewer for seamless remote connections and support. - Users appreciate the **easy access** TeamViewer provides for remote control across various devices and operating systems. - Users love TeamViewer for its **excellent remote access** capabilities, facilitating seamless collaboration and problem-solving from anywhere. **Cons:** - Users struggle with **connection issues** , affecting performance, especially when internet speed is poor or unstable. - Users face significant **connectivity issues** with TeamViewer, leading to frustrating disconnections and poor performance. - Users find the **pricing steep** , especially for commercial use, making it less appealing than alternatives. - Users often experience **slow performance** during screenshare, especially with weak internet connections impacting usability. - Users report **remote access issues** with TeamViewer, including confusion over control panels and connectivity difficulties. #### Recent Reviews **"[Best Remote control & File Sharing App](https://www.g2.com/survey_responses/teamviewer-review-7175508)"** **Rating:** 4.0/5.0 stars *— Mayank G.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-7175508) --- **"[Fast, Smooth Remote Access That Makes Helping Friends Easy](https://www.g2.com/survey_responses/teamviewer-review-12708244)"** **Rating:** 5.0/5.0 stars *— Adrian B.* [Read full review](https://www.g2.com/survey_responses/teamviewer-review-12708244) --- #### Trending Discussions - [What are the unique benefits of using TeamViewer Remote for remote access and support?](https://www.g2.com/discussions/what-are-the-unique-benefits-of-using-teamviewer-remote-for-remote-access-and-support) - 1 comment - [How is TeamViewer Remote being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-teamviewer-remote-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 1 comment - [What is TeamViewer used for?](https://www.g2.com/discussions/what-is-teamviewer-used-for) - 2 comments ### 3. [Action1](https://www.g2.com/products/action1/reviews) **Average Rating:** 4.9/5.0 **Total Reviews:** 1,012 **Product Description:** Action1 is an autonomous endpoint management platform trusted by many Fortune 500 companies. Cloud-native, infinitely scalable, highly secure, and configurable in 5 minutes—it just works and is always free for the first 200 endpoints, with no functional limits. By pioneering autonomous OS and third-party patching with peer-to-peer patch distribution and real-time vulnerability assessment without needing a VPN, it eliminates routine labor, preempts ransomware and security risks, and protects the digital employee experience. In 2025, Action1 was recognized by Inc. 5000 as the fastest-growing private software company in America. The company is founder-led by Alex Vovk and Mike Walters, American entrepreneurs who previously founded Netwrix, a multi-billion-dollar cybersecurity company. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find Action1's **ease of use** remarkable, facilitating quick setup and efficient remote management of systems. - Users value the **effective patch management** of Action1, praising its reliability and ease of use for MSPs. - Users find the **easy setup** of Action1 intuitive and efficient, facilitating seamless deployment across devices. - Users value the **automated software deployment** capabilities of Action1, ensuring updates occur seamlessly and efficiently. - Users value the **automation capabilities** of Action1, enhancing efficiency and reliability in endpoint management tasks. **Cons:** - Users note the **absence of a Linux agent** , which limits the product's compatibility and versatility for some users. - Users feel that **remote access performance** needs improvement, particularly with speed and ease of use. - Users note **feature limitations** in Action1, particularly regarding customizations and missing support for Linux clients. - Users feel the **reporting features need improvement** , as they lack clarity and user-friendliness. - Users feel that **improvement is needed** in report creation and logging readability, though the tool is evolving quickly. #### Key Features - Integrations - Cross-Platform Access - Remote Wipe - Device Management - Asset Tracking #### Recent Reviews **"[Amazing, Easy-to-Use Patch Management Across Windows, Mac, and Linux](https://www.g2.com/survey_responses/action1-review-12643430)"** **Rating:** 5.0/5.0 stars *— John F.* [Read full review](https://www.g2.com/survey_responses/action1-review-12643430) --- **"[Very effective and seamless RMM for everyone](https://www.g2.com/survey_responses/action1-review-8808537)"** **Rating:** 5.0/5.0 stars *— Mohamed Akbar Ali .* [Read full review](https://www.g2.com/survey_responses/action1-review-8808537) --- #### Trending Discussions - [What do you like most about Action1 for remote endpoint management, and what could be improved?](https://www.g2.com/discussions/what-do-you-like-most-about-action1-for-remote-endpoint-management-and-what-could-be-improved) - 1 comment - [What is Action1 RMM used for?](https://www.g2.com/discussions/what-is-action1-rmm-used-for) - 1 comment ### 4. [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 1,074 **Product Description:** ManageEngine Endpoint Central is an all-in-one unified endpoint management and security (UEMS) solution that delivers end-to-end life cycle management and endpoint protection. From automated multi-OS patching and software deployment to asset intelligence and mobile device management, it unifies the core workflows IT teams rely on every day. On the security side, its next-generation antivirus (NGAV) uses behavioral detection, AI, and real-time analytics to detect and stop advanced threats, while built-in attack surface management, browser security, and data loss prevention keep sensitive data protected across office, remote, and frontline endpoints alike. Endpoint Central also prioritizes productivity through digital employee experience (DEX) monitoring, delivering real-time insights into device health, application performance, and endpoint telemetry so IT teams can resolve issues before they impact employees. Recognized as a leader by Gartner®, IDC, and Forrester, Endpoint Central is trusted by over 31, 000 enterprises worldwide and available in both on-premises and SaaS editions. This solution streamlines the complex landscape of endpoint management, empowering IT and security teams to manage more with less, delivering intelligent automation and AI-powered threat mitigation through one unified platform. Business benefits and ROI A commissioned Forrester Total Economic Impact™ study found that organizations deploying Endpoint Central achieved several significant business benefits, including: - 442% return on investment over three years, driven by tool consolidation, automation, and reduced operational overhead. - $4.5 million in total quantified economic benefits (present value), a net present value of $3.7 million, and a payback period of under six months. - 95% reduction in manual patching time, as well as cut licensing and insurance costs through improved security posture and compliance. - Significant reductions in compliance violations and security-related disruptions driven by Endpoint Central’s capability to convert endpoint stability and risk reduction into measurable business outcomes. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find ManageEngine Endpoint Central to be **extremely easy to use** , even for those new to patch management. - Users value the **efficient patch management** of ManageEngine Endpoint Central, ensuring their systems remain secure and current. - Users value the **comprehensive management features** of Endpoint Central, allowing seamless endpoint and security management in one platform. - Users find the **software deployment process** easy and seamless, ensuring efficient management with little to no concerns. - Users find **endpoint and patch management streamlined** through ManageEngine Endpoint Central's single application interface. **Cons:** - Users desire **enhanced software license management** features and more intuitive options for dynamic group settings in Endpoint Central. - Users suggest improvements in **dynamic group settings** and clarity of deployment remarks for better troubleshooting. - Users find the **patching issues** frustrating, citing problems with updates and constant review popups disrupting workflow. - Users often find the **complexity** of ManageEngine Endpoint Central's interface and features overwhelming, especially newcomers. - Users feel that the **user interface and software licensing features** need significant improvements to meet expectations. #### Recent Reviews **"[High-ROI Endpoint Management with a Centralized Console and AI Automation](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-12710625)"** **Rating:** 4.0/5.0 stars *— Ashish K.* [Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-12710625) --- **"[Friendly Interface with Flexible Policy, Patching, and Remote Control](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-12631858)"** **Rating:** 4.5/5.0 stars *— Mohammad I.* [Read full review](https://www.g2.com/survey_responses/manageengine-endpoint-central-review-12631858) --- #### Trending Discussions - [What is Zoho ManageEngine Desktop Central?](https://www.g2.com/discussions/what-is-zoho-manageengine-desktop-central) - 3 comments - [What is ManageEngine software?](https://www.g2.com/discussions/manageengine-desktop-central-what-is-manageengine-software) - 1 comment, 1 upvote - [What is ManageEngine desktop?](https://www.g2.com/discussions/what-is-manageengine-desktop) - 1 comment ### 5. [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 1,263 **Product Description:** Acronis delivers the world’s most complete cyber resilience platform, combining backup, disaster recovery, cybersecurity, RMM, and business operations tools into a single, natively integrated solution. Built specifically for Managed Service Providers (MSPs) and IT teams, Acronis simplifies operations with one agent, one console, and one license model. Automation, AI-driven insights, and multi-tenant management ensure that fewer technicians can manage more clients at lower cost. With predictable pricing and transparent billing, Acronis enables partners and IT teams to scale efficiently, comply with regulations, and deliver unmatched resilience. No other vendor delivers this level of integration, efficiency, and MSP alignment. Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers — reducing complexity while increasing productivity and decreasing operating costs. Acronis Cyber Protect Cloud is the single service provider solution that combines backup, anti-malware (including anti-virus, anti-ransomware, and anti-cryptojacking) and security and management capabilities such as vulnerability assessments, patch management, URL filtering and more. Now, service providers can eliminate complexity and make security a centerpiece of their offerings while increasing SLAs, decreasing churn, and generating more recurring revenue. Get upgraded security with integrated AI-based defenses that protect clients from modern threats, make smarter use of resources so your team can focus on clients, and earn new recurring revenue and higher margins that strengthen your business. Enriched with next-gen, full-stack anti-malware protection and comprehensive yet simple management tools, built on top of our industry-leading backup and data recovery solution, Acronis Cyber Protect Cloud simplifies onboarding, daily operations, and reporting, and combats advanced attacks with new use cases enabled by integration. Acronis Cyber Protect Cloud makes it easy to deliver the modern cyber protection your clients seek. Acronis is majority-owned by EQT. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users praise the **ease of use** of Acronis Cyber Protect Cloud, highlighting its user-friendly management and seamless integration. - Users appreciate the **reliable backup solutions** of Acronis Cyber Protect Cloud, significantly simplifying their workload and management tasks. - Users value the **reliable backup and recovery** features of Acronis Cyber Protect Cloud for peace of mind. - Users appreciate the **seamless integration** of backup, recovery, and cybersecurity in Acronis Cyber Protect Cloud. - Users appreciate the **reliable security features** of Acronis Cyber Protect Cloud, ensuring robust protection against threats. **Cons:** - Users experience **slow performance** in Acronis Cyber Protect Cloud, affecting usability and causing frustration during backups. - Users find Acronis Cyber Protect Cloud **expensive compared to competitors** , making it harder to justify the costs. - Users find Acronis Cyber Protect Cloud initially **complex and overwhelming** , but it becomes clearer with time and experience. - Users find Acronis Cyber Protect Cloud's **poor customer support** to be frustrating and slow to respond to issues. - Users face **backup issues** with Acronis, such as complex configurations and data deletion problems, impacting reliability. #### Recent Reviews **"[Acronis Delivers Integrated, Compliance-First Protection in One Platform](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-12599802)"** **Rating:** 5.0/5.0 stars *— Mark N.* [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-12599802) --- **"[Stable, Easy-to-Use All-in-One Backup & Cybersecurity with Great Support](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-12573633)"** **Rating:** 5.0/5.0 stars *— Joao M.* [Read full review](https://www.g2.com/survey_responses/acronis-cyber-protect-cloud-review-12573633) --- #### Trending Discussions - [What is Acronis Cyber Protect Cloud used for?](https://www.g2.com/discussions/what-is-acronis-cyber-protect-cloud-used-for) - 2 comments ### 6. [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 370 **Product Description:** Organizations today face a serious challenge: managing numerous security vendors and tools while confronting an ever-evolving threat landscape. Sophisticated adversaries are becoming smarter, faster, and more evasive, launching complex attacks that can strike in minutes or even seconds. Traditional security approaches struggle to keep pace, leaving businesses vulnerable. The CrowdStrike Falcon Platform addresses this by offering a unified, cloud-native solution. It consolidates previously siloed security solutions and incorporates third-party data into a single platform with one efficient and resource-conscious agent, leveraging advanced AI and real-time threat intelligence. This approach simplifies security operations, speeds analyst decision making, and enhances protection to stop the breach, allowing organizations to reduce risk with less complexity and lower costs. CrowdStrike's Falcon Platform includes: - Endpoint Security: Secure the endpoint, stop the breach - Identify Protection: Identity is the front line, defend it - Next-Gen SIEM: The future of SIEM, today - Data Protection: Real-time data protection from endpoint to cloud - Exposure Management: Understand risk to stop breaches - Charlotte AI: Powering the next evolution of the SOC ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **lightweight performance and powerful threat detection** of CrowdStrike Falcon, ensuring seamless security management. - Users value the **powerful threat detection capabilities** of CrowdStrike Falcon, ensuring robust security without compromising performance. - Users appreciate the **ease of use** of CrowdStrike Falcon, benefiting from its lightweight and efficient design. - Users value the **advanced real-time threat protection** of CrowdStrike Falcon, ensuring robust security with minimal system impact. - Users appreciate the **highly accurate detection** capabilities of CrowdStrike Falcon, minimizing false positives while ensuring robust security. **Cons:** - Users find the **high cost** of CrowdStrike Falcon a barrier, especially for smaller teams needing additional licenses. - Users report **initial complexity** and a steep learning curve, especially with advanced features and configurations. - Users struggle with the **steep learning curve** of CrowdStrike's query language, complicating transitions from other platforms. - Users find the **limited features** require extra licensing, making CrowdStrike Falcon costly for smaller organizations. - Users note that **pricing issues** can hinder accessibility for smaller organizations and complicate feature usage. #### Recent Reviews **"[Reliable Endpoint Security That Actually Makes Investigations Easier](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12720292)"** **Rating:** 4.5/5.0 stars *— Deep P.* [Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12720292) --- **"[Top-Notch Security with Easy Deployment](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12651719)"** **Rating:** 5.0/5.0 stars *— Nihal J.* [Read full review](https://www.g2.com/survey_responses/crowdstrike-falcon-endpoint-protection-platform-review-12651719) --- #### Trending Discussions - [How does Falcon prevent work?](https://www.g2.com/discussions/how-does-falcon-prevent-work) - 1 comment - [Does CrowdStrike offer MFA?](https://www.g2.com/discussions/does-crowdstrike-offer-mfa) - 1 comment - [What is OverWatch in CrowdStrike?](https://www.g2.com/discussions/what-is-overwatch-in-crowdstrike) - 1 comment ### 7. [Iru](https://www.g2.com/products/iru/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 784 **Product Description:** Iru is an AI-powered IT and security platform designed to help organizations secure their users, applications, and devices in an increasingly complex digital landscape. Tailored for the AI era, Iru integrates identity and access management, endpoint security, and compliance automation into a single cohesive solution. This unification streamlines operations, allowing IT and security teams to regain control and allocate their time more effectively. Targeted at fast-growing companies, Iru addresses the challenges faced by IT and security professionals who often juggle multiple tools and systems. The platform is particularly beneficial for organizations that require robust security measures while maintaining agility and efficiency. Use cases include managing user access across various applications, ensuring device security, and automating compliance processes, all of which are critical in today’s fast-paced business environment. At the heart of Iru is the Iru Context Model, which provides a dynamic overview of the organization’s environment by continuously monitoring users, devices, and applications in real-time. Complementing this model is Iru AI, an intelligent layer that transforms live data signals into actionable insights, orchestrates necessary actions, and maintains a comprehensive audit trail. This integration enhances policy enforcement, automates response mechanisms, and simplifies compliance, making it easier for organizations to adhere to regulatory requirements. One of Iru's standout features is its single endpoint agent, which manages and secures every device within an organization’s fleet. By implementing passwordless access through device-bound passkeys linked to device posture, Iru creates a trust fabric that strengthens security between users and devices. Additionally, compliance is continuously monitored with customized controls and an Adaptive Evidence Map that updates automatically, reducing the burden on IT teams and minimizing the risk of oversight. Iru aims to bring clarity and control back to overwhelmed IT and security teams by consolidating disparate tools into one unified platform. This shift allows teams to transition from reactive firefighting to proactive strategic initiatives that drive business success. The result is a more robust security posture, simplified workflows, and outcomes that align with organizational goals, ultimately fostering a safer and more efficient operational environment. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of Iru, highlighting its user-friendly interface and helpful support. - Users highlight the **responsive and helpful customer support** , enhancing their overall experience with Iru. - Users appreciate the **ease of device management** with Iru, finding it user-friendly and cost-effective for policy implementation. - Users highlight the **easy setup** of Iru, with seamless deployment and supportive customer assistance enhancing their experience. - Users appreciate the **intuitive platform** of Iru for Apple Device Management, enhancing efficiency for both admins and users. **Cons:** - Users note the **missing features** like advanced EDR capabilities and enhanced reporting options, impacting overall functionality. - Users note the **lack of advanced features** in Iru, feeling it needs more maturity and extensibility for better functionality. - Users find the **lack of Windows device management** limits functionality, complicating workflows and increasing costs for IT teams. - Users are frustrated by the **limited compatibility** of Iru, especially for those needing support for various operating systems. - Users express frustration over **high costs and unpredictable pricing** , leading to dissatisfaction and challenges for small companies. #### Recent Reviews **"[Mac-Friendly MDM with Seamless Apple Business Manager Setup and Outstanding Support](https://www.g2.com/survey_responses/iru-review-12715614)"** **Rating:** 5.0/5.0 stars *— Ryan T.* [Read full review](https://www.g2.com/survey_responses/iru-review-12715614) --- **"[Streamlined Apple Device Management with an Easy Interface and Excellent Support](https://www.g2.com/survey_responses/iru-review-12672142)"** **Rating:** 5.0/5.0 stars *— Joshua J.* [Read full review](https://www.g2.com/survey_responses/iru-review-12672142) --- #### Trending Discussions - [How much does Addigy cost?](https://www.g2.com/discussions/how-much-does-addigy-cost) - [What is Macos MDM?](https://www.g2.com/discussions/what-is-macos-mdm) - 2 comments, 1 upvote - [Why Kandji?](https://www.g2.com/discussions/why-kandji) - 4 comments, 1 upvote ### 8. [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 746 **Product Description:** Datto RMM is a secure, cloud-based platform for IT Managed Service Providers (MSPs) to remotely monitor, manage and support endpoints across their customer base. It provides a multi-tenant view, automated monitoring, alerts, patch management, endpoint remote control, and insightful reporting. Built with a security-first design, Datto RMM enables robust endpoint & data security via features such as native ransomware detection, mandatory 2FA, agent encryption, and more. With 24x7 support and 99.99% uptime, MSPs can rely on Datto RMM to deliver the best experience to their customers. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of Datto RMM, making client management and troubleshooting seamless and efficient. - Users value the **automation features** of Datto RMM, which streamline processes and enhance productivity effortlessly. - Users praise the **extensive information and tools** available in Datto RMM for effective customer management and support. - Users appreciate the **seamless integrations** of Datto RMM, enhancing efficiency in managing multiple clients effortlessly. - Users value the **ease of remote access** with Datto RMM, enhancing support and monitoring efficiency. **Cons:** - Users experience **remote access issues** with Datto RMM, often facing connection timeouts and problematic cloud backups. - Users often experience **slow performance** with Datto RMM, especially regarding endpoint control and cloud backup recovery. - Users find **feature issues** challenging, particularly with custom monitors and installation difficulties on client devices. - Users feel the lack of **missing features** hinders usability and stability in Datto RMM's updates and functionalities. - Users feel that Datto RMM requires **significant improvements** to modernize its features and enhance user experience. #### Recent Reviews **"[The Best, Most Brilliant, Perfectly Efficient, Support Tools Ever used in my IT Career.](https://www.g2.com/survey_responses/datto-rmm-review-10820157)"** **Rating:** 5.0/5.0 stars *— Lorenzo B.* [Read full review](https://www.g2.com/survey_responses/datto-rmm-review-10820157) --- **"[Intuitive and Robust for Remote Management](https://www.g2.com/survey_responses/datto-rmm-review-12725098)"** **Rating:** 5.0/5.0 stars *— Justin C.* [Read full review](https://www.g2.com/survey_responses/datto-rmm-review-12725098) --- #### Trending Discussions - [Is datto RMM secure?](https://www.g2.com/discussions/is-datto-rmm-secure) - [What can RMM see?](https://www.g2.com/discussions/what-can-rmm-see) - 2 comments - [What RMM did datto?](https://www.g2.com/discussions/what-rmm-did-datto) ### 9. [PDQ Connect](https://www.g2.com/products/pdq-connect/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 400 **Product Description:** PDQ Connect is an agent-based endpoint management solution for Windows and macOS, designed for IT administrators and sysadmins. Manage, secure, and automate endpoints across remote, hybrid, and on-site environments without requiring a VPN. Core capabilities include patch management, software deployment, remote desktop access, and vulnerability management. Patch management supports both Windows updates and third-party applications. Vulnerabilities are continuously detected and prioritized using real-world exploit activity in addition to CVSS, enabling remediation based on active risk. Real-time, event-driven automation allows IT teams to execute workflows based on device state and predefined conditions — deployments trigger the moment a condition is met, without waiting for a scheduled window. Offline device deployment queuing ensures no device is skipped regardless of connectivity at the time a deployment runs. The curated package library includes 500+ applications and scripts, sourced directly from publishers, virus-scanned, and typically updated within hours of a new release. Custom multistep packages are supported for proprietary or specialized software. Device groups and inventory provide dynamic and static targeting based on device state, installed software, and custom scan data. Native deployment logging captures failure detail without requiring custom scripts. Remote desktop access supports sessions whether or not an end user is logged in. Multi-tenant support allows IT teams managing multiple environments to operate from a single console. PDQ Connect is SOC 2 certified and includes security features including MFA, role-based access controls, encryption, and audit logging to support compliance requirements. Pricing is publicly available and supports self-service purchasing without requiring a sales call. A 14-day free trial is available with no credit card required. Founded in 2001, PDQ was built by sysadmins, for sysadmins. Backed by a support team with a 95% customer satisfaction score over the past year. Trusted by 30,000+ IT professionals worldwide. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of PDQ Connect, benefiting from its intuitive UI and quick deployment capabilities. - Users value the **ease of deploying software** with PDQ Connect, significantly streamlining their software management processes. - Users appreciate the **easy deployment** capabilities of PDQ Connect, simplifying software management for remote users effectively. - Users highlight the **easy setup** of PDQ Connect, making remote management seamless and hassle-free. - Users appreciate the **remote access capabilities** of PDQ Connect, enabling support even when users are offline. **Cons:** - Users are frustrated by the **missing features** in PDQ Connect, particularly regarding command execution and mobile accessibility. - Users feel that **improvements are needed** in patch management, notifications, and mobile accessibility for PDQ Connect. - Users find the **limited features** of PDQ Connect restrictive compared to PDQ on-prem, affecting functionality and flexibility. - Users face **remote access issues** with PDQ Connect, lacking features for cloud connectivity and diagnostics. - Users experience **deployment issues** with PDQ Connect, particularly with pre-installed software and custom executables. #### Recent Reviews **"[PDQ Connect: Intuitive, Great Value, and Effortless Deployment via MS InTune](https://www.g2.com/survey_responses/pdq-connect-review-12749024)"** **Rating:** 5.0/5.0 stars *— Verified User in Telecommunications* [Read full review](https://www.g2.com/survey_responses/pdq-connect-review-12749024) --- **"[Simple, Real-Time Endpoint Management with Powerful Remote Updates](https://www.g2.com/survey_responses/pdq-connect-review-12432856)"** **Rating:** 5.0/5.0 stars *— Heather L.* [Read full review](https://www.g2.com/survey_responses/pdq-connect-review-12432856) --- ### 10. [FortiClient](https://www.g2.com/products/forticlient/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 267 **Product Description:** Integrated endpoint protection that provides automated next-generation threat protection, as well as visibility and control of your software and hardware inventory across the entire security fabric. Identify and remediate vulnerable or compromised hosts across your attack surface. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users find FortiClient's **ease of use** enhances their productivity and ensures a smooth user experience. - Users appreciate the **robust security** provided by FortiClient, ensuring data protection and preventing unauthorized access effectively. - Users value the **stable and efficient VPN functionality** of FortiClient, enabling seamless remote access and usability. - Users appreciate the **stable VPN connectivity** of FortiClient, noting its reliability and ease of management for remote access. - Users find FortiClient to be **highly reliable** , providing stable VPN connections and strong endpoint protection effortlessly. **Cons:** - Users experience **unstable connections** with FortiClient, often facing unexpected disconnections and confusing troubleshooting processes. - Users experience **connection issues** with FortiClient, including frequent disconnections and unclear troubleshooting logs. - Users experience **slow performance** with FortiClient, including delays and unclear error messages during troubleshooting. - Users experience **remote access issues** with frequent disconnections, complicating troubleshooting and frustrating IT support efforts. - Users face **update issues** with FortiClient, leading to disconnects and challenging troubleshooting due to limited logs. #### Recent Reviews **"[Seamless and Reliable Security Management](https://www.g2.com/survey_responses/forticlient-review-12727398)"** **Rating:** 5.0/5.0 stars *— Cheryl B.* [Read full review](https://www.g2.com/survey_responses/forticlient-review-12727398) --- **"[Excellent Unified One Agent: Lightweight EDR, VPN, and Web Filtering in One Client](https://www.g2.com/survey_responses/forticlient-review-12497023)"** **Rating:** 4.0/5.0 stars *— Alejandro A.* [Read full review](https://www.g2.com/survey_responses/forticlient-review-12497023) --- #### Trending Discussions - [What is FortiClient used for?](https://www.g2.com/discussions/what-is-forticlient-used-for) - 1 comment - [How do I use FortiClient VPN?](https://www.g2.com/discussions/how-do-i-use-forticlient-vpn) - 1 comment - [Is FortiClient free?](https://www.g2.com/discussions/is-forticlient-free) - 2 comments ### 11. [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 249 **Product Description:** Microsoft Intune Enterprise Application Management is a cloud-based solution designed to simplify the discovery, deployment, and updating of applications within an organization. By providing a securely hosted catalog of prepackaged Microsoft and third-party applications, it reduces the time and effort IT administrators spend on app management. This service ensures that applications remain current and secure, mitigating potential security risks associated with outdated software. Key Features and Functionality: - Enterprise App Catalog: Access a comprehensive collection of prepackaged applications, including both Microsoft and third-party apps, directly from the Intune console. - Streamlined Deployment: Easily discover, package, and deploy applications, reducing complexity and saving time for IT administrators. - Automated Updates: Keep applications up to date by leveraging a guided upgrade experience, proactively identifying and updating outdated apps. - Security Risk Mitigation: Deploy app fixes immediately when security vulnerabilities are discovered, reducing potential risks and ensuring compliance. - Integration with Windows Autopilot: Support for Windows Autopilot allows for seamless integration, enabling the selection of blocking apps from the Enterprise App Catalog in Enrollment Status Page (ESP) and Device Preparation Page (DPP) profiles. Primary Value and Problem Solved: Microsoft Intune Enterprise Application Management addresses the challenges organizations face in managing the lifecycle of applications across diverse endpoints. By offering a centralized, cloud-based platform, it simplifies the processes of app discovery, deployment, and maintenance. This not only enhances operational efficiency but also strengthens security by ensuring that applications are consistently updated and compliant with organizational policies. Ultimately, it empowers IT teams to focus on strategic initiatives rather than routine app management tasks. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **centralized management** of Microsoft Intune, enabling smooth application deployment across all devices effortlessly. - Users appreciate the **robust security** features of Microsoft Intune, ensuring efficient and secure management across devices. - Users find **Microsoft Intune's ease of use** exceptional, allowing seamless management and secure access across devices. - Users value the **seamless integration and centralized control** of Intune for efficient application lifecycle management. - Users value the **smoother application deployment** process in Microsoft Intune, achieving effective lifecycle management effortlessly. **Cons:** - Users find the **setup complexity** of Microsoft Intune daunting, with a steep learning curve and difficult troubleshooting. - Users find the **complexity of setup and troubleshooting** in Microsoft Intune challenging, especially for new administrators. - Users find the **learning curve steep** with Microsoft Intune, making setup and troubleshooting challenging for new administrators. - Users find **missing features** in Microsoft Intune, particularly in Mac device management and cross-platform consistency. - Users face **limited flexibility** with Microsoft Intune for complex applications, which can hinder effective management and deployment. #### Recent Reviews **"[Effortless App Management, Superb Security](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12736109)"** **Rating:** 5.0/5.0 stars *— Amit G.* [Read full review](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12736109) --- **"[Effortlessly Manages Devices and Improves Efficiency](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12753333)"** **Rating:** 5.0/5.0 stars *— Paul M.* [Read full review](https://www.g2.com/survey_responses/microsoft-intune-enterprise-application-management-review-12753333) --- #### Trending Discussions - [What is Microsoft Intune used for?](https://www.g2.com/discussions/what-is-microsoft-intune-used-for) - 4 comments - [Is Microsoft Intune free?](https://www.g2.com/discussions/is-microsoft-intune-free) - 3 comments - [Which of the following are features of SCCM?](https://www.g2.com/discussions/which-of-the-following-are-features-of-sccm) ### 12. [Atera](https://www.g2.com/products/atera/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,097 **Product Description:** The first and only Agentic AI platform for IT management, offers a digital workforce of AI agents that proactively and autonomously support your entire IT operation. Atera’s all-in-one IT management platform consolidates RMM, helpdesk, ticketing, advanced reporting and automation- thus empowering IT teams and MSPs to efficiently manage and protect infrastructure, automate tasks, and boost service quality by reducing downtime and improving SLAs. Introducing IT Autopilot by Atera: It isn’t another IT solution, it’s a transformation in how organization scale IT. This evolution paves the way for Autonomous IT, shifting the modus operandi from reactive or routine automation to proactive and preemptive action. (1) Cut 40% of your IT workload: Eliminate 100% of tasks that drain your team’s time. IT Autopilot doesn’t just assist, it acts and resolves. (2) Always-on. No downtime: Deliver 24/7/365 IT support, no vacations, no sick leave. (3) A personal IT tech for every employee: Intelligent, context-aware AI agent that understands your environment, adapts to each user, responds instantly, and resolves autonomously. Plus, early-adopters have said it’s also quite polite. Atera is pioneering the shift from automation to AI-powered autonomy in IT. With our AI agents, IT teams can offload repetitive tasks, resolve issues faster, ensure better service, and focus on strategy rather than fix/break or firefighting. We maintain the highest security and compliance standards and follow responsible AI frameworks, ensuring our AI can be a trusted extension of your IT team. Trusted by over 13K customers in 120+ countries, Atera offers a scalable solution enabling organizations to drive sustainable growth and maximize organizational efficiency. Discover how Atera can help you achieve unparalleled IT efficiency. Try Atera free for 30 days at: www.atera.com ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of Atera, benefiting from its intuitive design and centralized management features. - Users appreciate Atera's **automation and AI integration** , enhancing efficiency and making IT management seamless and proactive. - Users value the **automation features** in Atera, which significantly enhance efficiency and save deployment time. - Users value the **efficiency** of Atera, enjoying streamlined management and quick access to client machines from one dashboard. - Users love the **seamless remote access** of Atera, enhancing productivity by integrating essential functions in one dashboard. **Cons:** - Users feel that Atera lacks **advanced features** and a functional mobile app, limiting overall usability and efficiency. - Users find Atera's **limited features** daunting, especially with the mobile app and billing increments not meeting expectations. - Users experience **interface changes and remote access issues** that disrupt workflow and hinder system performance. - Users find that **improvement is needed** in Atera's interface consistency and remote access reliability, impacting workflow. - Users note the **complexity in automation workflows** and constraints with threshold profiles hindering efficient management. #### Recent Reviews **"[Atera’s Automation Is a Huge Win for Our Small IT Team](https://www.g2.com/survey_responses/atera-review-12782446)"** **Rating:** 4.5/5.0 stars *— Tye C.* [Read full review](https://www.g2.com/survey_responses/atera-review-12782446) --- **"[Easy Login, Great UI, and AI Copilot That Makes Work Lighter](https://www.g2.com/survey_responses/atera-review-12688241)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/atera-review-12688241) --- #### Trending Discussions - [What is Atera used for?](https://www.g2.com/discussions/what-is-atera-used-for) - 1 comment - [What is the best RMM tool?](https://www.g2.com/discussions/what-is-the-best-rmm-tool) - 1 comment - [Is atera safe?](https://www.g2.com/discussions/is-atera-safe) - 2 comments ### 13. [ThreatDown](https://www.g2.com/products/threatdown/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 1,040 **Product Description:** ThreatDown is an all-in-one cybersecurity platform that delivers enterprise-grade protection without the complexity. Built to make advanced cybersecurity accessible without adding headcount. ThreatDown MDR monitors your environment around the clock, investigates alerts on your behalf, and takes action to contain threats before they spread— delivering the protection of an in-house SOC without the cost. One lightweight agent. One cloud-based console. ThreatDown brings endpoint and identity security together with patch management, vulnerability assessment, DNS filtering, and email security—eliminating tool sprawl and reducing operational overhead. Native EDR and ITDR telemetry connects user activity with endpoint behavior, giving teams the full attack story so they can detect and respond faster. Backed by nearly two decades of Malwarebytes expertise, ThreatDown pairs award-winning detection with a patented remediation engine that removes every trace of malware to prevent reinfection. It stops ransomware, credential theft, zero-day exploits, phishing, and human-operated attacks—and goes further with built-in ransomware rollback to help organizations recover quickly. Deploy in minutes. See value fast. Recognized as an MRG Effitas Product of the Year and a G2 Leader, ThreatDown is consistently rated for ease of use, rapid deployment, and high-quality support. ThreatDown Solutions ThreatDown MDR (Managed Detection and Response) delivers 24/7/365 human-led threat monitoring, investigation, and remediation powered by Malwarebytes detection and AI-driven engines—closing the security resource gap and reducing risk from unknown threats. ThreatDown EDR (Endpoint Detection and Response) protects against ransomware, zero-day exploits, phishing, and human-operated attacks that bypass prevention layers, with the tools to detect, investigate, and contain threats. ThreatDown ITDR (Identity Threat Detection and Response) stops identity-based attacks by continuously monitoring credential, privilege, and access behavior across Active Directory, Microsoft Entra ID, and Okta. Native correlation with EDR delivers unified endpoint-to-identity visibility and response—closing the post-authentication gap that IAM and MFA leave open. For Partners Our multi-tenant ThreatDown OneView platform enables MSPs and IT admins to streamline operations with centralized management of customer endpoints, license subscriptions, reporting, and global policies. With products and services like Endpoint Detection and Response (EDR), Managed Detection and Response (MDR) and the rest of our technologies in our portfolio, partners can offer the right product or service to each customer, tailored to their specific needs. Find out more about our partner program at https://www.threatdown.com/partner-program. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users highlight the **ease of use** of ThreatDown, finding deployment and integration straightforward and intuitive. - Users appreciate the **user-friendly interface and robust integration** of ThreatDown, making proactive security management effortless. - Users praise ThreatDown for its **effective threat prevention and comprehensive endpoint security** , ensuring safety across all devices. - Users value the **effective threat detection** of ThreatDown, providing peace of mind while browsing and securing data. - Users praise the **responsive customer support** of ThreatDown, highlighting quick replies and effective solutions from the team. **Cons:** - Users report **poor customer support** , lacking easy troubleshooting options and training resources for effective usage. - Users note a **lack of clarity** in security scoring and feature discrepancies across platforms, hindering effective use. - Users find the **missing features** in ThreatDown, especially firewall integration and module selection, quite limiting and frustrating. - Users request improved measures to reduce **false positives** , as frequent alerts complicate the ThreatDown experience. - Users report **communication issues** with ThreatDown, citing inconsistencies in customer service and the absence of chat support. #### Recent Reviews **"[Amazing experience](https://www.g2.com/survey_responses/threatdown-review-10518723)"** **Rating:** 5.0/5.0 stars *— Jean M.* [Read full review](https://www.g2.com/survey_responses/threatdown-review-10518723) --- **"[Reliable and Streamlined Endpoint Security](https://www.g2.com/survey_responses/threatdown-review-11691210)"** **Rating:** 5.0/5.0 stars *— Bartosz B.* [Read full review](https://www.g2.com/survey_responses/threatdown-review-11691210) --- #### Trending Discussions - [What is Malwarebytes for Business used for?](https://www.g2.com/discussions/what-is-malwarebytes-for-business-used-for) - [What is Malwarebytes team?](https://www.g2.com/discussions/what-is-malwarebytes-team) - [What is Malwarebytes endpoint protection?](https://www.g2.com/discussions/what-is-malwarebytes-endpoint-protection) - 1 comment ### 14. [Trend Micro Smart Protection](https://www.g2.com/products/trend-micro-smart-protection/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 36 **Product Description:** Trend Micro Smart Protection is an advanced, cloud-based security infrastructure designed to safeguard users from a wide array of online threats, including malware, phishing attacks, and other web-based risks. By leveraging a global network of threat detection sensors and real-time data analysis, it delivers immediate protection without compromising system performance. Key Features and Functionality: - In-the-Cloud Threat Intelligence: Utilizes a vast network of global data centers and security experts to continuously gather and analyze threat information, ensuring up-to-date protection. - Lightweight Client Integration: Employs lightweight clients that access cloud-based threat databases, reducing the need for frequent pattern file downloads and minimizing system resource usage. - Comprehensive Protection: Offers multilayered defense mechanisms, including file, web, and email reputation technologies, to protect users across various platforms and devices. - Real-Time Updates: Automatically updates and strengthens protection as more products, services, and users access the network, creating a dynamic and responsive security environment. Primary Value and User Solutions: Trend Micro Smart Protection addresses the critical need for real-time, comprehensive security in an increasingly digital world. By integrating cloud-based threat intelligence with lightweight client applications, it provides robust protection against evolving cyber threats without degrading system performance. This solution is particularly beneficial for organizations seeking to protect their networks, endpoints, and cloud environments from sophisticated attacks, ensuring business continuity and data integrity. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **user-friendly dashboard** of Trend Micro Smart Protection, providing clear oversight and ease of understanding. - Users appreciate the **multi-layered security** of Trend Micro Smart Protection, ensuring robust defense against various threats. - Users value the **multi-layered security** of Trend Micro Smart Protection for its effective real-time threat intelligence. - Users value the **multi-layered security** of Trend Micro Smart Protection, ensuring robust protection across various platforms. - Users appreciate the **user-friendly dashboard** , providing a clear overview accessible to both technical and non-technical staff. **Cons:** - Users report that **alert issues** are overwhelming, making it difficult to focus on critical threats effectively. - Users experience **false positives** , leading to disruption in workflows and increased time spent on manual verification. - Users report that Trend Micro Smart Protection has a **high resource consumption** , slowing down performance on older systems during scans. - Users find the **overwhelming features** of Trend Micro Smart Protection distracting, complicating focus on critical threats. - Users often experience **slow performance** due to high resource consumption during scans and updates, impacting older computers. #### Recent Reviews **"[Robust Multi-Layered Security, But Can Slow Down Older Systems](https://www.g2.com/survey_responses/trend-micro-smart-protection-review-11881803)"** **Rating:** 4.5/5.0 stars *— Rishabh Y.* [Read full review](https://www.g2.com/survey_responses/trend-micro-smart-protection-review-11881803) --- **"[Easy-to-use dashboard for monitoring security across the organization](https://www.g2.com/survey_responses/trend-micro-smart-protection-review-11709098)"** **Rating:** 4.0/5.0 stars *— Verified User in Computer Hardware* [Read full review](https://www.g2.com/survey_responses/trend-micro-smart-protection-review-11709098) --- #### Trending Discussions - [What is Trend Micro Smart Protection used for?](https://www.g2.com/discussions/what-is-trend-micro-smart-protection-used-for) - [Is Trend Micro Security free?](https://www.g2.com/discussions/is-trend-micro-security-free) - [What does Trend Micro protect against?](https://www.g2.com/discussions/trend-micro-smart-protection-what-does-trend-micro-protect-against) ### 15. [Check Point Harmony Endpoint](https://www.g2.com/products/check-point-harmony-endpoint/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 254 **Product Description:** Harmony Endpoint is a complete endpoint security solution offering a fleet of advanced endpoint threat prevention capabilities so you can safely navigate today’s menacing threat landscape. It provides a comprehensive system to proactively prevent, detect, and remediate evasive malware attacks. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **strong prevention features** of Check Point Harmony Endpoint, enhancing security and threat response capabilities. - Users praise the **integration of multiple security features** into one lightweight agent, enhancing overall management and protection. - Users appreciate the **comprehensive protection** provided by Check Point Harmony Endpoint, simplifying security management significantly. - Users value the **effective threat detection** of Check Point Harmony Endpoint, appreciating its unobtrusive protection of daily operations. - Users appreciate the **ease of management** with Check Point Harmony Endpoint, enjoying its seamless integration into daily workflows. **Cons:** - Users experience **slow performance** due to high resource usage, especially during scans and updates, affecting efficiency. - Users report **high resource usage** from Check Point Harmony Endpoint, affecting overall system performance during scans and updates. - Users find the **difficult configuration** of Check Point Harmony Endpoint can be time-consuming, especially in large setups. - Users note the **expensive cost** of Check Point Harmony Endpoint, which can strain budgets for smaller organizations. - Users find a **steep learning curve** with Check Point Harmony Endpoint, complicating navigation for non-technical users. #### Recent Reviews **"[efficient, safe and friendly](https://www.g2.com/survey_responses/check-point-harmony-endpoint-review-7171717)"** **Rating:** 5.0/5.0 stars *— William Adrian C.* [Read full review](https://www.g2.com/survey_responses/check-point-harmony-endpoint-review-7171717) --- **"[Harmony Endpoint is EDPR](https://www.g2.com/survey_responses/check-point-harmony-endpoint-review-7601429)"** **Rating:** 5.0/5.0 stars *— Baris guney y.* [Read full review](https://www.g2.com/survey_responses/check-point-harmony-endpoint-review-7601429) --- #### Trending Discussions - [What is Harmony Endpoint used for?](https://www.g2.com/discussions/what-is-harmony-endpoint-used-for) - [What is Check Point Endpoint Security?](https://www.g2.com/discussions/what-is-check-point-endpoint-security) - [What does Check Point Software Do?](https://www.g2.com/discussions/harmony-endpoint-what-does-check-point-software-do) ### 16. [HCL BigFix](https://www.g2.com/products/hcl-technologies-hcl-bigfix/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 85 **Product Description:** HCL BigFix is an enterprise-grade Unified Endpoint Management (UEM) and automation platform. Built to deliver Secure Resilient Operations, HCL BigFix enables IT and security teams to manage, secure, and remediate endpoints and infrastructure across on-premises, hybrid, and multi-cloud environments at enterprise scale. Enterprises choose HCL BigFix for: - A single-agent, unified platform for endpoint and infrastructure management - Centralized visibility and control across 155M+ endpoints and 90+ operating system variants - Automated patching, continuous compliance, and real-time vulnerability remediation with \>98% first-pass patch success - AI-driven automation and agentic workflows powered by AEX to enable proactive self-healing and improved Digital Employee Experience (DEX) ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **automation features** of HCL BigFix, enhancing efficiency in managing and securing multiple endpoints. - Users value the **centralized endpoint management** of HCL BigFix, streamlining operations and enhancing security from a single console. - Users value the **ease of use** of HCL BigFix, simplifying endpoint management and enhancing operational efficiency. - Users value the **real-time visibility and centralized management** of HCL BigFix, streamlining endpoint security and operations. - Users appreciate the **automated patching efficiency** of HCL BigFix, which enhances security and reduces operational efforts. **Cons:** - Users find the **complex UI** of HCL BigFix challenging, increasing the learning curve and complicating content creation and reporting. - Users find the **complex UI** of HCL BigFix can lead to a steep learning curve for newcomers. - Users find the **poor interface design** of HCL BigFix challenging, making it hard for new users to navigate effectively. - Users find the **poor reporting** in HCL BigFix makes it difficult to get actionable insights without extra configuration. - Users find the **poor UI** of HCL BigFix increases complexity and complicates the learning process for newcomers. #### Recent Reviews **"[Best for Server patching](https://www.g2.com/survey_responses/hcl-bigfix-review-12705779)"** **Rating:** 5.0/5.0 stars *— Deepak S.* [Read full review](https://www.g2.com/survey_responses/hcl-bigfix-review-12705779) --- **"[Real-Time Visibility and Centralized Endpoint Management That Scales](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404)"** **Rating:** 5.0/5.0 stars *— Sourabh M.* [Read full review](https://www.g2.com/survey_responses/hcl-bigfix-review-12330404) --- #### Trending Discussions - [What is the basic function provided by BigFix inventory?](https://www.g2.com/discussions/what-is-the-basic-function-provided-by-bigfix-inventory) - [What feature sets does the BigFix Lifecycle module provide?](https://www.g2.com/discussions/what-feature-sets-does-the-bigfix-lifecycle-module-provide) - [What is BigFix HCL?](https://www.g2.com/discussions/what-is-bigfix-hcl) - 3 comments ### 17. [Absolute Secure Endpoint](https://www.g2.com/products/absolute-secure-endpoint/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 400 **Product Description:** The Absolute Secure Endpoint product portfolio leverages the unbreakable connection provided by Absolute Persistence® to enable IT and security personnel to monitor and address computers' problems and enables the computers and their mission-critical applications to self-heal. This helps with IT management, strengthening a company’s security posture, and maintaining compliance • Absolute Visibility collects data about the endpoints' location, security posture, and hardware/software inventory. It provides analysis of software and hardware utilization and identifies potential failure points and suspicious use patterns. • Absolute Control adds to these capabilities to control endpoints over the Internet, allowing for critical functions such as remote file deletion and data wipe, freezing devices on demand when at-risk, end user messaging, as well as establishing geo-fences and alerts. • Absolute Resilience adds further capabilities to secure endpoints from threats and vulnerabilities, respond to security breaches and incidents, and enable Application Resilience to automatically monitor and detect unhealthy applications and automatically heal them. • Absolute Ransomware Response is a standalone offering that enables organizations to assess their ransomware preparedness and cyber hygiene across endpoints; ensures mission-critical security applications such as anti-malware and device management tools remain healthy and capable of self-healing; and expedites the quarantine and recovery of endpoints if a ransomware attack occurs. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users commend the **ease of use** of Absolute Secure Endpoint, simplifying device management and security remediation. - Users value the **ease of use and effective device management** features of Absolute Secure Endpoint for security. - Users value the **robust security features** of Absolute Secure Endpoint, effectively managing threats and compromised devices. - Users appreciate the **ease of patch management** with Absolute Secure Endpoint, ensuring effective security across various platforms. - Users value the **responsive and helpful customer support** of Absolute Secure Endpoint, enhancing their overall experience and satisfaction. **Cons:** - Users find **missing features** hinder overall functionality, causing frustration with limited configuration and inconsistent UI experiences. - Users find the **learning curve challenging** , especially newcomers struggling with navigation and configuration in Absolute Secure Endpoint. - Users highlight the **limited features** of Absolute Secure Endpoint, impacting usability and data analysis effectiveness. - Users indicate that **reporting features need improvement** , citing sluggish performance and unreliable updates that hinder functionality. - Users find the **interface not user-friendly** , experiencing navigation difficulties and confusion, especially for beginners. #### Recent Reviews **"[Reliable, Secure, and Easy to Use](https://www.g2.com/survey_responses/absolute-secure-endpoint-review-11532503)"** **Rating:** 5.0/5.0 stars *— Mathew P.* [Read full review](https://www.g2.com/survey_responses/absolute-secure-endpoint-review-11532503) --- **"[Excellent Endpoint Discovery and Remote Wipe Across Multiple Platforms](https://www.g2.com/survey_responses/absolute-secure-endpoint-review-12721406)"** **Rating:** 5.0/5.0 stars *— Vincent T.* [Read full review](https://www.g2.com/survey_responses/absolute-secure-endpoint-review-12721406) --- #### Trending Discussions - [What is Syxsense used for?](https://www.g2.com/discussions/what-is-syxsense-used-for) - [How do I uninstall Absolute Computrace software?](https://www.g2.com/discussions/how-do-i-uninstall-absolute-computrace-software) - 1 comment - [What is absolute resilience?](https://www.g2.com/discussions/what-is-absolute-resilience) ### 18. [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) **Average Rating:** 4.2/5.0 **Total Reviews:** 183 **Product Description:** IBM MaaS360 is an easy to use, unified endpoint management (UEM) solution that transforms the way that organizations support users, apps, content, and data across essentially every type of device. Its open, cloud-based platform integrates with preferred security and productivity tools. You can protect your workforce with evolved Threat Management, Mobile Security, Device management features and your analytics will be powered by watsonx AI capabilities, helping you to set up a good security posture. IBM MaaS360 is available for purchase on ibm.com and AWS Marketplace. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **comprehensive control and security features** of IBM MaaS360 for effective device management. - Users value the **robust security features** of IBM MaaS360, ensuring effective management and proactive threat detection. - Users value the **efficient device management** capabilities of IBM MaaS360, enhancing control and compliance across platforms. - Users appreciate the **ease of use** of IBM MaaS360, highlighting its intuitive dashboard and simple device management features. - Users find **IBM MaaS360's protection features** invaluable for managing and securing multiple devices effectively. **Cons:** - Users find a **steep learning curve** for IBM MaaS360, making onboarding challenging for newcomers to the platform. - Users find the **poor interface design** of IBM MaaS360 challenging, particularly for less tech-savvy clients in Mexico. - Users find the **poor UI** of IBM MaaS360 frustrating, making it hard for clients to navigate effectively. - Users report **slow performance** with IBM MaaS360, leading to frustrations during use and setup processes. - Users find the **outdated interface** of IBM MaaS360 cumbersome, making navigation and access to features more difficult. #### Recent Reviews **"[MaaS360 review](https://www.g2.com/survey_responses/ibm-maas360-review-11160928)"** **Rating:** 5.0/5.0 stars *— Tiwari S.* [Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-11160928) --- **"[Very good MDM Mobility service.](https://www.g2.com/survey_responses/ibm-maas360-review-4365925)"** **Rating:** 5.0/5.0 stars *— Rajiv P.* [Read full review](https://www.g2.com/survey_responses/ibm-maas360-review-4365925) --- #### Trending Discussions - [What is IBM Security MaaS360 with Watson used for?](https://www.g2.com/discussions/what-is-ibm-security-maas360-with-watson-used-for) - [Can MaaS360 read text messages?](https://www.g2.com/discussions/can-maas360-read-text-messages) - [Can IBM MaaS360 track your location?](https://www.g2.com/discussions/can-ibm-maas360-track-your-location) ### 19. [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 195 **Product Description:** SentinelOne (NYSE:S) is pioneering autonomous cybersecurity to prevent, detect, and respond to cyber attacks faster and with higher accuracy than ever before. The Singularity Platform protects and empowers leading global enterprises with real-time visibility, cross-platform correlation, and AI-powered response across endpoints, cloud workloads and containers, network-connected (IoT) devices and identity-centric attack surfaces. To learn more, visit www.sentinelone.com or follow us at @SentinelOne, on LinkedIn or Facebook. Over 9,250 customers, including 4 of the Fortune 10, hundreds of the Global 2000, prominent governments, healthcare providers, and educational institutions, trust SentinelOne to bring their defenses into the future, gaining more capability with less complexity. SentinelOne is a Leader in the Gartner Magic Quadrant for Endpoint Protection Platforms, and is a go-to platform across all customer profiles, as highlighted in Gartner’s Critical Capabilities report. SentinelOne continues to prove its industry-leading capabilities in the MITRE Engenuity ATT&CK® Evaluation, with 100% protection detection, 88% less noise, and zero delays in the 2024 MITRE ATT&CK Engenuity evaluations, demonstrating our dedication to keeping our customers ahead of threats from every vector. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value the **ease of use** of SentinelOne Singularity, noting its straightforward implementation and daily functionality. - Users appreciate the **ease of use and comprehensive features** of SentinelOne Singularity Endpoint, enhancing their security experience. - Users value the **rapid threat detection and blocking** capabilities of SentinelOne Singularity Endpoint, appreciating its efficiency and reliability. - Users praise the **excellent customer support** provided by SentinelOne, highlighting responsiveness and assistance during and after deployment. - Users value the **quick threat detection and blocking** capabilities of SentinelOne Singularity, enhancing endpoint security effectively. **Cons:** - Users experience a **steep learning curve** with SentinelOne, making initial use and customization challenging and complex. - Users find SentinelOne Singularity Endpoint **not user-friendly** , with a complicated interface and difficult customization options. - Users experience **slow performance** with SentinelOne Singularity, impacting productivity and causing frustration with frequent false positives. - Users find the **complexity** of SentinelOne Singularity Endpoint challenging, especially for newcomers and advanced features requiring extra licensing. - Users face **difficult configuration** challenges with SentinelOne Singularity, making initial setup and understanding complex for newcomers. #### Recent Reviews **"[Strong - Reliable Endpoint Protection with Automation](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12210547)"** **Rating:** 5.0/5.0 stars *— Harshul S.* [Read full review](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12210547) --- **"[Autonomous Protection, Robust Security for Energy-Critical Systems](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12707750)"** **Rating:** 5.0/5.0 stars *— Viral S.* [Read full review](https://www.g2.com/survey_responses/sentinelone-singularity-endpoint-review-12707750) --- #### Trending Discussions - [How does Sentinel one work?](https://www.g2.com/discussions/sentinelone-singularity-how-does-sentinel-one-work) - [How does Sentinel one work?](https://www.g2.com/discussions/how-does-sentinel-one-work) - [Is SentinelOne an antivirus?](https://www.g2.com/discussions/sentinelone-singularity-is-sentinelone-an-antivirus) ### 20. [Tanium](https://www.g2.com/products/tanium/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 58 **Product Description:** The Tanium Autonomous IT Platform unifies endpoint management and security on a single, unified platform. Driven by real-time intelligence and generative, agentic, and predictive AI, Tanium ensures every insight and automation is based on accurate, trustworthy data so IT operations and security teams can act faster, stay resilient, and drive better business outcomes with confidence. Built on Tanium’s patented Linear Chain Architecture, teams can deploy trusted automation progressively, then execute actions safely at speed and scale - without scans or manual workflows. Continuous visibility across IT, mobile, OT, and cloud environments helps organizations accelerate decision agility, save costs through integrated automation, and strengthen resilience with closed-loop security. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users commend the **ease of use** of Tanium, valuing its user-friendly interface and efficient endpoint management features. - Users value the **real-time visibility** and comprehensive endpoint management features that enhance security and operational efficiency. - Users appreciate the **reliability** of Tanium, highlighting its real-time visibility and adaptability for effective endpoint management. - Users appreciate the **strong security capabilities** of Tanium, ensuring robust protection for their endpoint management needs. - Users appreciate the **real-time visibility** of Tanium, enabling effective device management and proactive security measures. **Cons:** - Users find the **learning curve of Tanium steep** , as clear onboarding resources are lacking and navigation is complex. - Users find the **complexity** of Tanium challenging, especially for newcomers to cybersecurity and on-premise management. - Users highlight **limited features** in Tanium, particularly concerning Linux support and troubleshooting process clarity. - Users experience **insufficient information** for troubleshooting and onboarding, leading to a steep learning curve with Tanium. - Users find that Tanium has a **steep learning curve** and lacks clear onboarding resources, complicating initial experiences. #### Recent Reviews **"[Powerful endpoint visibility and security management platform](https://www.g2.com/survey_responses/tanium-review-12737248)"** **Rating:** 4.5/5.0 stars *— Dharamveer p.* [Read full review](https://www.g2.com/survey_responses/tanium-review-12737248) --- **"[Rapid Endpoint Visibility That Transformed Our Incident Troubleshooting](https://www.g2.com/survey_responses/tanium-review-12742786)"** **Rating:** 4.0/5.0 stars *— Nijat I.* [Read full review](https://www.g2.com/survey_responses/tanium-review-12742786) --- ### 21. [Syncro](https://www.g2.com/products/syncro/reviews) **Average Rating:** 4.5/5.0 **Total Reviews:** 497 **Product Description:** Syncro is a unified IT and security operations platform that acts as a force multiplier for IT departments. By bringing endpoint management, service desk automation, and Microsoft 365 security into a single system of action, we eliminate the tool silos that create security gaps. Syncro helps your team transition from reactive firefighting to proactive orchestration, ensuring every device is patched and every cloud tenant is secure. Experience a streamlined workflow that hardens your security posture while maximizing organizational productivity. Build a more resilient IT infrastructure with a platform built to scale with your business. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value the **ease of use** in Syncro, enhancing troubleshooting and communication with clients effectively. - Users value the **seamless integration** of Syncro for enhancing productivity and simplifying infrastructure management. - Users find the **easy setup** of Syncro to be incredibly helpful, ensuring a smooth start for new users. - Users value the **seamless integrations** with other software and partners, enhancing overall efficiency and functionality. - Users commend the **automation features** in Syncro, significantly enhancing workflow efficiency and accessibility to customer information. **Cons:** - Users desire more **missing features** in Syncro, including Linux support and interactive time tracking tools. - Users find that **improvement is needed** in Syncro's interface and responsiveness, impacting efficiency and usability. - Users find **feature limitations** in Syncro, particularly with reporting, invoicing, and remote desktop usability. - Users face **feature issues** with Syncro, including limited API support and frustrating UI limitations for ticket management. - Users highlight the need for **improved API and automation features** in Syncro, which currently require cumbersome workarounds. #### Recent Reviews **"[User-Friendly App that is great for a team in a business](https://www.g2.com/survey_responses/syncro-review-12059675)"** **Rating:** 4.0/5.0 stars *— Michael C.* [Read full review](https://www.g2.com/survey_responses/syncro-review-12059675) --- **"[User-Friendly and Efficient for Daily IT Support](https://www.g2.com/survey_responses/syncro-review-10823178)"** **Rating:** 5.0/5.0 stars *— steve t.* [Read full review](https://www.g2.com/survey_responses/syncro-review-10823178) --- #### Trending Discussions - [What is Syncro used for?](https://www.g2.com/discussions/what-is-syncro-used-for) - [What is atera RMM?](https://www.g2.com/discussions/syncro-what-is-atera-rmm) - 1 comment - [What is Synchro 4d?](https://www.g2.com/discussions/what-is-synchro-4d) ### 22. [Cynet](https://www.g2.com/products/cynet/reviews) **Average Rating:** 4.7/5.0 **Total Reviews:** 208 **Product Description:** Cynet is the unified, AI-powered cybersecurity platform that delivers robust and comprehensive protection for security teams while maximizing operational efficiency for managed service providers (MSPs). This platform consolidates a wide array of security capabilities into a single, user-friendly interface, ensuring that organizations can effectively safeguard their digital assets without the complexity often associated with multi-solution environments. Cynet’s platform simplifies security management by integrating various functionalities, such as endpoint protection, threat detection, and incident response, into one cohesive system. This integration not only streamlines operations but also allows organizations to allocate their resources more effectively, ultimately enhancing their overall security posture. One of the standout features of Cynet’s platform is its remarkable performance in the MITRE ATT&CK Evaluations. Cynet delivered 100% visibility and 100% analytic coverage without requiring any configuration changes three years in a row. This capability ensures that organizations can monitor their environments comprehensively and respond to threats with precision. The platform’s built-in analytics and reporting tools provide actionable insights, enabling users to make informed decisions about their cybersecurity strategies. Additionally, Cynet offers 24/7 expert support, which is crucial for organizations that may not have in-house cybersecurity expertise. This round-the-clock assistance ensures that users can quickly address any security incidents or concerns, minimizing potential downtime and damage. The combination of advanced technology and dedicated support positions Cynet as a valuable partner for SMEs and service providers looking to enhance their cybersecurity measures. In summary, Cynet’s unified, AI-powered cybersecurity platform stands out in the crowded cybersecurity market by offering a unified solution tailored to the needs of MSPs. Its comprehensive features, exceptional performance in industry evaluations, and continuous expert support make it a compelling choice for organizations seeking to bolster their cybersecurity defenses while maintaining operational efficiency. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users value the **ease of use** of Cynet, enjoying its streamlined features within a single, intuitive dashboard. - Users appreciate the **unified platform** of Cynet, benefiting from comprehensive protection and effortless usability. - Users appreciate Cynet for its **flawless threat detection** , ensuring comprehensive security while operating quietly in the background. - Users commend the **exceptional customer support** of Cynet, enhancing their experience and simplifying threat management. - Users commend Cynet for its **effective threat monitoring and detection** , ensuring robust security with minimal disruption. **Cons:** - Users find the **limited customization** options in reports restrict their ability to present data effectively to their team. - Users find the **feature limitations** in Cynet's dashboards and integrations hinder overall customization and advanced control. - Users express concerns about the **lack of customization** , particularly in reporting and third-party integrations. - Users note **limited features** in Cynet, particularly regarding integrations and reporting options, limiting customization and control. - Users find the **missing features** in Cynet, particularly lacking web filtering and firewall management options. #### Recent Reviews **"[Effective Protection with Usability Issues](https://www.g2.com/survey_responses/cynet-review-11387686)"** **Rating:** 4.0/5.0 stars *— Andrea B.* [Read full review](https://www.g2.com/survey_responses/cynet-review-11387686) --- **"[Net Protection with Cynet: Effective and Versatile](https://www.g2.com/survey_responses/cynet-review-12469096)"** **Rating:** 4.5/5.0 stars *— Cristiano Fratini F.* [Read full review](https://www.g2.com/survey_responses/cynet-review-12469096) --- #### Trending Discussions - [What is Cynet 360 AutoXDR™ used for?](https://www.g2.com/discussions/what-is-cynet-360-autoxdr-used-for) - [What is cynet XDR?](https://www.g2.com/discussions/what-is-cynet-xdr) - 1 comment - [What is cynet used for?](https://www.g2.com/discussions/what-is-cynet-used-for) - 1 comment ### 23. [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 528 **Product Description:** Join the thousands of MSPs and IT professionals who use N-able™ N-central® to remotely monitor and manage devices and complex networks. Built with security in mind, N-central provides the visibility and efficiency you need to monitor more, provide great customer service, and scale your business. Key features include: • Monitor almost any device, including support for Windows, Linux, and macOS • Gain complete insight across your network and cloud services without the need for extra network monitoring software • Create automated patch management policies to ensure devices are up to date • Streamline your workflow with drag-and-drop scripting in automation manager—no need to write a line of code • Provide remote support across devices and platforms with the integrated Take Control feature • Integrate your existing PSA software or use N-able MSP Manager to manage tickets and billing • Manage security with integrated backup, EDR, AV, and disk encryption • Available as an on-premises or hosted cloud solution to fit your business N-central is designed to help you run your managed services business or internal IT department more efficiently, so you can focus on scaling operations. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **ease of use** of N-able N-central, enjoying seamless management and remote access of PCs. - Users value the **customizable automation** options in N-able N-central, enhancing control and efficiency in IT management. - Users appreciate the **customizable scripting options** of N-able N-central, enjoying enhanced control and flexibility for IT management. - Users value the **flexible remote access** provided by N-able N-central, enhancing system monitoring and support efficiency. - Users value the **proactive monitoring capabilities** of N-able N-central, enhancing efficiency without disrupting client operations. **Cons:** - Users find the **missing features** like chat functionality and credential management hinder effective support and user interaction. - Users struggle with **feature issues** like bugs, disconnections, and inefficient filter management that hinder overall effectiveness. - Users express frustration over **inflexible filter editing** , complex processes, and unreliable patching in N-able N-central. - Users find the **learning curve steep** due to scattered documentation and complexity in service customization. - Users find the **not user-friendly interface** of N-able N-central confusing and frustrating, complicating routine tasks. #### Recent Reviews **"[Highly Recommended RMM Platform with Strong Automation and Visibility](https://www.g2.com/survey_responses/n-able-n-central-review-12623559)"** **Rating:** 5.0/5.0 stars *— Rex E.* [Read full review](https://www.g2.com/survey_responses/n-able-n-central-review-12623559) --- **"[Reliable RMM with Simple Dashboards, Advanced Features, and Powerful Automation](https://www.g2.com/survey_responses/n-able-n-central-review-12773912)"** **Rating:** 4.5/5.0 stars *— David C.* [Read full review](https://www.g2.com/survey_responses/n-able-n-central-review-12773912) --- #### Trending Discussions - [How much does SolarWinds RMM cost?](https://www.g2.com/discussions/how-much-does-solarwinds-rmm-cost) - 1 comment - [What does SolarWinds MSP do?](https://www.g2.com/discussions/what-does-solarwinds-msp-do) - [What is MSP N Central?](https://www.g2.com/discussions/what-is-msp-n-central) ### 24. [WatchGuard Endpoint Security](https://www.g2.com/products/watchguard-endpoint-security/reviews) **Average Rating:** 4.4/5.0 **Total Reviews:** 116 **Product Description:** WatchGuard Endpoint Security solutions help you safeguard devices against cyber threats. WatchGuard EPDR and Advanced EPDR, our AI-powered flagship endpoint solutions, enhance your security posture by seamlessly integrating endpoint protection (EPP) with detection and response (EDR) capabilities alongside our Zero-Trust Application and Threat Hunting Services. All are tightly integrated within WatchGuard Cloud and ThreatSync, delivering valuable visibility and intelligence while fortifying cross-product detection and response (XDR). ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users appreciate the **easy installation and user-friendly interface** of WatchGuard Endpoint Security, enhancing overall accessibility and efficiency. - Users value the **real-time threat detection and protection** of WatchGuard Endpoint Security, ensuring constant safety and peace of mind. - Users appreciate the **real-time threat detection** of WatchGuard Endpoint Security, ensuring constant protection against threats. - Users praise the **robust cybersecurity protection** of WatchGuard Endpoint Security, ensuring constant safety and peace of mind. - Users find the **ease of use** of WatchGuard Endpoint Security remarkable, appreciating its simple installation and integration. **Cons:** - Users find the **setup process complex** , especially those who are new to WatchGuard Endpoint Security. - Users find the **setup process complex** , which can be challenging for newcomers to WatchGuard Endpoint Security. - Users find the **difficult configuration** of WatchGuard Endpoint Security challenging, especially for those unfamiliar with the setup process. - Users find WatchGuard Endpoint Security **too expensive** , yet some appreciate the presence of "Panda" during installation. - Users find the **setup process complex** , which can be challenging for those unfamiliar with the system. #### Recent Reviews **"[Simple, Best-in-Class Console with Strong Protection & Integrations](https://www.g2.com/survey_responses/watchguard-endpoint-security-review-12262901)"** **Rating:** 4.0/5.0 stars *— Bartłomiej P.* [Read full review](https://www.g2.com/survey_responses/watchguard-endpoint-security-review-12262901) --- **"[Easy Setup, Smart Notifications, and Reliable Performance](https://www.g2.com/survey_responses/watchguard-endpoint-security-review-12710744)"** **Rating:** 5.0/5.0 stars *— Daniel K.* [Read full review](https://www.g2.com/survey_responses/watchguard-endpoint-security-review-12710744) --- #### Trending Discussions - [How has WatchGuard Endpoint Security impacted your cybersecurity strategy, and what features do you find most useful?](https://www.g2.com/discussions/how-has-watchguard-endpoint-security-impacted-your-cybersecurity-strategy-and-what-features-do-you-find-most-useful) ### 25. [Pulseway](https://www.g2.com/products/pulseway/reviews) **Average Rating:** 4.6/5.0 **Total Reviews:** 119 **Product Description:** Pulseway is RMM software, built to help MSPs and IT teams reduce downtime, take control and become more efficient. Pulseway provides all-in-one IT monitoring and management software, filled with features and modules to boost your productivity straight out of the box and never miss critical alerts. - Pulseway’s comprehensive remote monitoring and management (RMM) software provides a complete view across your network. View operational data for workstations, servers, VMs, network devices and more, while resolving issues straight from the same interface. - Be instantly alerted to issues, resolve them before they become a problem and minimize downtime – across the network. - Let you and your team be fully productive from anywhere to deliver first-class customer service wherever you are. - Automate repetitive IT tasks and automatically fix issues before they become a problem. - Pulseway built-in Mobile Remote Control enables simple, reliable, and fluid remote access to any monitored systems. Access files, applications and control remote systems as if you were sitting right in front of them. Try Pulseway RMM today with a free 14-day no-commitment trial to see for yourself. ### Quick AI Summary Based on G2 Reviews *Generated from real user reviews* **Pros:** - Users praise the **exceptional customer support** of Pulseway, noting their understanding and responsiveness to business needs. - Users appreciate the **ease of use** of Pulseway, ensuring quick access and seamless integration for effective management. - Users value the **seamless integration of RMM and PSA solutions** , enhancing efficiency and customer experience in repair services. - Users appreciate the **intuitive interface** of Pulseway, which simplifies setup and enhances customer support experiences. - Users value the **seamless monitoring** of Pulseway, allowing efficient management without constant oversight or worry. **Cons:** - Users experience **feature issues** with Pulseway due to incomplete modules, frequent logouts, and inadequate reporting. - Users indicate that the **reporting and mobile app functionality need significant improvement** to enhance overall user experience. - Users express concerns about **missing features** , such as inadequate network monitoring and outdated mobile app functionality. - Users note that Pulseway's **reporting and mobile app features need significant improvement** for a better overall experience. - Users express concerns over **limited features** , particularly in network monitoring and mobile app functionality. #### Recent Reviews **"[Brilliant Mobile Control and Versatile Remote Management](https://www.g2.com/survey_responses/pulseway-review-12750546)"** **Rating:** 4.5/5.0 stars *— Rinalon E.* [Read full review](https://www.g2.com/survey_responses/pulseway-review-12750546) --- **"[Customizable and Powerful with Great Tagging Features](https://www.g2.com/survey_responses/pulseway-review-12073885)"** **Rating:** 4.0/5.0 stars *— eric m.* [Read full review](https://www.g2.com/survey_responses/pulseway-review-12073885) --- #### Trending Discussions - [Is Pulseway cloud based?](https://www.g2.com/discussions/is-pulseway-cloud-based) - [Does Pulseway have a free version?](https://www.g2.com/discussions/does-pulseway-have-a-free-version) - [What can Pulseway monitor?](https://www.g2.com/discussions/what-can-pulseway-monitor) - 1 comment ## Parent Category [Endpoint Protection Software](https://www.g2.com/categories/endpoint-protection) ## Related Categories - [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm) - [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr) - [Antivirus Software](https://www.g2.com/categories/antivirus) - [Patch Management Software](https://www.g2.com/categories/patch-management) - [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms) - [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm) - [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) --- ## Buyer Guide ### What You Should Know About Endpoint Management Software ### Endpoint Management software buying insights at a glance Endpoint management software helps IT teams monitor, secure, and control devices across an organization from a single system. As workforces become more distributed, I’ve seen [endpoint management software](https://www.g2.com/categories/endpoint-management) shift from a backend IT function to a critical layer of security and operations. These endpoint management platforms allow teams to manage laptops, mobile devices, and servers, enforce policies, deploy updates, and respond to issues without needing physical access. ([Source 1](https://www.g2.com/categories/endpoint-management))  In practice, endpoint management tools help businesses maintain visibility and control across every device connected to their network. I consistently see teams adopt endpoint management solutions to automate patching, support remote troubleshooting, and reduce downtime caused by manual processes. As companies scale, the best endpoint management software becomes less about just managing devices and more about enabling IT teams to operate efficiently and securely at scale. Buyers evaluating endpoint management platforms tend to focus on reliability, automation depth, and ease of administration. Across the category, satisfaction trends are strong, especially for tools that balance usability with advanced functionality. Pricing typically depends on the number of endpoints managed, with additional costs tied to automation features, security add-ons, and support tiers. Pricing for endpoint management software is typically structured around the number of devices or endpoints, often offered through tiered plans. Costs tend to increase as organizations adopt more advanced features like automation, security integrations, and reporting capabilities. As a result, buyers pay close attention to scalability, especially as the number of managed devices grows over time. #### **Top 5 FAQs from software buyers:** - What is the best endpoint management software for growing IT teams? - How do endpoint management tools automate patching and updates? - Which endpoint management platforms support both on-premise and remote devices? - What security features are standard in endpoint management solutions? - How easy is it to deploy and manage endpoint management software at scale? G2’s top-rated endpoint management software, based on thousands of verified reviews, includes [Microsoft Intune](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews), [NinjaOne](https://www.g2.com/products/ninjaone/reviews), [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews), and [Atera](https://www.g2.com/products/atera/reviews). ### What are the top-reviewed Endpoint Management Software on G2? These are 5 of the top-reviewed endpoint management software: - [Microsoft Intune](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) - Number of Reviews: 256 -  Satisfaction: 49 -  Market Presence: 96 - G2 Score: 73 - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) - Number of Reviews: 3,701 - Satisfaction: 100 -  Market Presence: 89 - G2 Score: 94 - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) - Number of Reviews: 1,061 - Satisfaction: 75 - Market Presence: 90 - G2 Score: 83 - [Action1](https://www.g2.com/products/action1/reviews) - Number of Reviews: 894 - Satisfaction: 97 - Market Presence: 63 - G2 Score: 80 - [Atera](https://www.g2.com/products/atera/reviews) - Number of Reviews: 1,063 - Satisfaction: 79 - Market Presence: 64 - G2 Score: 72 Satisfaction score reflects how happy reviewers are with a product, based on review-driven factors G2 uses to model customer sentiment, not just star ratings alone. ([Source 2](https://www.g2.com/reports)) Market Presence score reflects a product’s reach and scale in the market using review data and additional signals. ([Source 2](https://www.g2.com/reports)) G2 Score is the overall score used to rank products within the category, calculated from Satisfaction and Market Presence. ([Source 2](https://www.g2.com/reports)) ### What I Often See in Endpoint Management Software **Feedback Pros: What Users Consistently Appreciate** **Intuitive dashboard interface simplifies device management workflows and onboarding processes** - _“I like the user interface of ManageEngine Endpoint Central and find it valuable for deployment. We can deploy software and it gets installed automatically, which helps when we need to manage installations remotely without doing it one by one. The initial setup was piece of cake since we had a manager from ManageEngine to guide us.” -_ [_Ruben N._](https://www.g2.com/products/manageengine-endpoint-central/reviews/manageengine-endpoint-central-review-12090471) _ManageEngine Endpoint Central Review_ **Automated patch deployment ensures consistent updates across distributed endpoint environments** - _“I like how it centralizes patch management, software deployment, remote support, and device monitoring into one easy-to-use console. The automation features save significant time, and the remote control capability allows us to support users quickly without disrupting classes. It gives strong visibility and control over all endpoints in one place.” -_ [_Serafin S_](https://www.g2.com/products/manageengine-endpoint-central/reviews/manageengine-endpoint-central-review-12414244)_. ManageEngine Endpoint Central Review_ **Reliable remote access tools enable fast troubleshooting without physical device access** - _“I love the ease of use and how easy it is to get started with Action1. The automation features are robust, and the system effectively flags a wide variety of vulnerabilities. I find the centralization and automation of updates and asset inventory extremely helpful, as it significantly simplifies our workload. The remote access capabilities are easier and quicker to roll out compared to our previous solutions, such as TeamViewer. Additionally, the automated patching and updates feature works very well, allowing us to efficiently manage software updates. Overall, Action1 has been instrumental in helping us clear our backlog, providing a comprehensive solution for our needs.” -_ [_John S._](https://www.g2.com/products/action1/reviews/action1-review-12015332) _Action1 Review_ **Cons: Where Many Platforms Fall Short** **Complex configuration settings create friction during initial setup and policy customization** - _“I found the configuration aspect in profile management a bit confusing at the start. Also, the patch management requires setting up separate config policies for reboot, which is a little confusing. It would be better if these were on one screen. Another challenge was the installation process which needed a second notification through email to get the software installed, preventing it from being easily pushed as a GPO package.” -_ [_Kurt K_](https://www.g2.com/products/atera/reviews/atera-review-12438200)_. Atera Review_ **Slow or inconsistent remote session performance impacts real time issue resolution** - _“From our Network Services team’s perspective, Action1 delivers strong patch management and endpoint visibility, but there are areas where we would like to see continued evolution. We currently leverage a robust RMM platform from another provider, and while Action1 meets our patching needs very effectively, some of the broader RMM capabilities are still maturing. The remote access and advanced management features, in particular, would need to deepen further for us to fully consolidate tools. That said, we see meaningful progress and would welcome the opportunity to displace our existing solution as Action1’s functionality continues to expand.” -_ [_Richard R_](https://www.g2.com/products/action1/reviews/action1-review-12344827)_. Action1 Review_ **Limited reporting flexibility with rigid dashboards and insufficient customization options** - “Reporting can feel limited: it’s clean, but sometimes not customizable or detailed enough for exec-level or compliance reporting. Advanced automation has a learning curve: basic stuff is easy, but more complex workflows can require extra scripting and trial-and-error. Some features aren’t as deep as best-of-breed tools: things like ticketing, MDM, or third-party integrations may not fully replace specialized platforms. UI trade-offs: the simplicity is great, but it can mean extra clicks or less granular control in certain areas.” - [Umesh J](https://www.g2.com/products/ninjaone/reviews/ninjaone-review-12306534). NinjaOne Review ### My Expert Takeaway on Endpoint Management Software in 2026 Teams that get the most value from endpoint management software treat it as a system for automation and visibility, not just device control. High-performing IT teams lean heavily on automation features like patch management and monitoring, which directly improves efficiency and reduces manual work. Across the category, products tend to score well in ease of use and meet requirements, but there is more variation in ease of setup and ease of admin, especially for more advanced endpoint management tools. Teams that invest time upfront in configuration tend to report higher satisfaction and stronger likelihood to recommend scores. I also notice that quality of support plays a major role in overall satisfaction. Tools with responsive support teams consistently receive higher ratings, especially among smaller IT teams that rely on vendor guidance. Industries like IT services, SaaS, and managed service providers often adopt endpoint management platforms more aggressively, since they need to manage large volumes of devices efficiently. The best endpoint management software stands out when it combines automation, strong support, and scalability. It is not just about managing endpoints. It is about enabling IT teams to operate faster, stay secure, and scale without adding complexity. ### Endpoint Management FAQs #### **Which endpoint management software offers the most granular controls?** Granular control typically comes from platforms that combine device management, policy enforcement, and scripting flexibility. These tools are often highlighted for fine-tuned control across endpoints: - [Microsoft Intune](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) – Strong policy-based controls across devices, identities, and apps. - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) – Deep configuration options and detailed device-level policies. - [Node4](https://www.g2.com/products/node-4/reviews) – Advanced compliance rules and conditional access controls. #### **Which endpoint management solution supports hybrid environments?** Hybrid environments require support for both on-premise and cloud-managed devices. These platforms are commonly used for that flexibility: - [Microsoft Intune](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) + [Configuration Manager](https://www.g2.com/products/manageengine-network-configuration-manager/reviews?source=search)– Combines cloud and on-prem management. - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) – Supports both deployment models in one platform. - [Node4](https://www.g2.com/products/node-4/reviews) – Designed for hybrid and multi-cloud environments. #### **What is the best endpoint management software?** The best endpoint management software depends on your environment, but these platforms consistently stand out: - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) – Known for ease of use and strong automation capabilities. - [Atera](https://www.g2.com/products/atera/reviews) – Popular with smaller IT teams and MSPs for its all-in-one approach. #### **What’s the difference between MDM and EMM?** MDM (Mobile Device Management) focuses on managing and securing mobile devices like smartphones and tablets, including features like device enrollment, remote wipe, and policy enforcement. EMM (Enterprise Mobility Management) is broader and includes MDM along with mobile app management, identity controls, and content management. In short, MDM manages devices, while EMM manages the full mobile ecosystem. #### What is the best software for automating device provisioning and updates? Automation is strongest in platforms built around patching and deployment workflows: - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) – Strong automation for patching, monitoring, and provisioning. - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) – Automated patching, OS imaging, and software deployment. #### What are the best tools for mobile device management within endpoint platforms? For mobile device management within endpoint platforms, these tools are widely recognized: - [Node4](https://www.g2.com/products/node-4/reviews) – Advanced mobile lifecycle and app management. - [IBM MaaS360](https://www.g2.com/products/ibm-maas360/reviews) – Focused on mobile security and compliance with AI insights. ### Sources 1. [G2 category](https://www.g2.com/categories/endpoint-management) definition and inclusion criteria for Endpoint Management. 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Brandon Summers-Miller](https://research.g2.com/insights/author/brandon-summers-miller?_gl=1*j5hkdz*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuMTQ2ODA5MDMyMC4xNzczNzg0NDcxLjE3NzM3ODQ0NzI.*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzM3ODM4MjQkbzE4OSRnMSR0MTc3Mzc4NDQ3MiRqMzgkbDAkaDA.) **Last Updated on:** March 19, 2026