Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"More than just an excellent visual search tool for eCommerce applications"
5/5
What do you like best about Syte?

You want to significantly improve product discovery across a vast and complex eCommerce website? Syte is the tool you need. Based on a simple product image or a full-blown room decor image, taken from the website itself or uploaded by the shopper, Syte searches across your catalogue and returns visually similar products that brilliantly match the current product's shape, style, color and other relevant attributes. Syte is like your favorite eCommerce search solution (think Algolia, Searchstax, Apache Solr...) but entirely focused on visual search/discovery (i.e Here's a sofa I really like. Now show me other sofas that look and feel similar).

You're carrying many great products that are on backorder or out-of-stock? Syte makes it a breeze to show visually and stylistically relevant in stock alternatives to your shoppers. Unsurprisingly, leveraging Syte across our website's furniture & home decor categories has noticeably increased our conversion rate. We have a very complex, highly-layered product catalogue and textual search/discovery just isn't enough to help customers quickly find whatever they have in mind. Syte's intuitive reverse image search tool provides a visual relevancy that perfectly complements textual relevancy brought by our existing search stack.

The best part:

It's easy to implement, easy to customize, and their support team is one of the most dedicated I've personally seen. That's right, our customer success manager... takes our success very seriously. This clearly shows in every single interaction we have with Syte on a bi-weekly basis. I must say that they're often "on the ball" before we even realize something isn't working like it should. That's how good Liraz and her team really are. Review collected by and hosted on G2.com.

What do you dislike about Syte?

Simple cons you can expect from most cool SaaS and search/discovery solutions out there:

It costs money and price is usage-based, not conversion based (good luck on finding a SaaS whose pricing is conversion-based...).

Implementing Syte through their Javascript integration method is dead easy, but you may find their injected search UI/widgets (e.g. result grid, carousels etc..) relatively hard to customize and match your existing UI style. In many scenarios, building your own UI on top of their API integration may serve you better, especially if having full granular control over the UI design (i.e HTML/CSS, your existing carousel plugins etc..) is mission-critical. Review collected by and hosted on G2.com.

cristina F.
CF
cristina F.
Ecommerce Director
Enterprise (> 1000 emp.)
"Helpful team, robust product definitely see the value in having it."
4/5
What do you like best about Syte?

The recommendations are more accurate than most recommendation engines out there. Also the team is very helpful in trying to help you get the most out of their product. Review collected by and hosted on G2.com.

What do you dislike about Syte?

The backend merch platform is not the most intuitive as other platforms. The complete the look doesn't showcase the exact products part of the look, only lookalikes. Review collected by and hosted on G2.com.

MS
Madhav S.
Chief executive
Mid-Market (51-1000 emp.)
"Most comprehensive and innovative tool for team work"
4.5/5
What do you like best about Syte?

Implementing and integrating this software with CRM and other marketing tools is easy. Importing data and information from different websites is also beneficial. The tools available in this platform help you to engage and target a more genuine audience for your company. Researching and finding files and documentation from the mass data has become very easy with this software. The UI of this platform is convenient and user friendly for everyone. Review collected by and hosted on G2.com.

What do you dislike about Syte?

Workflow and processing with larger-sized data take longer time as regular time. Sometimes collaborating and integrating are not more accessible with some heavy software. Review collected by and hosted on G2.com.

CC
Calvin C.
Mid-Market (51-1000 emp.)
"Excellent team and service. All round great experience."
5/5
What do you like best about Syte?

Syte were very helpful at all times and very proactive. The Syte technology is very advanced and is great. Overall a great experience. Our Customer success manager, Liraz was great along with Yoav who was excellent with helping us with our requirements. Review collected by and hosted on G2.com.

What do you dislike about Syte?

Technical to understand at the start however, their team quickly gut us up to pace! Review collected by and hosted on G2.com.

Peter Z.
PZ
Peter Z.
Conversion Rate Optimisation Manager
Enterprise (> 1000 emp.)
"Great application of machine learning to drive search and discovery"
4/5
What do you like best about Syte?

Syte is fantastic at identifying a comprehensive range of product attributes and using that data to help customers discover what they're looking for. The team at Syte are real partners and have been very responsive to some of our unique challenges. Review collected by and hosted on G2.com.

What do you dislike about Syte?

Analytics are currently in Tableau. It would be great to have them integrated into the Syte Console. Review collected by and hosted on G2.com.

LK
Lexis K.
Ecommerce Site Manager
Mid-Market (51-1000 emp.)
"Great Product Discovery Tool, Valuable Team"
5/5
What do you like best about Syte?

The visual search discovery button is a great addition to our ecommerce site. I like that it helps customers find similar items visually for products that might not be in their size, thereby increasing conversion and the overall shopping experience. I also like that customers can adjust the visual search selection to encourage cross-shopping with other items featured in our images. Review collected by and hosted on G2.com.

What do you dislike about Syte?

Nothing comes to mind. Great partners to work with. Review collected by and hosted on G2.com.

Tiep L.
TL
Tiep L.
Chief Executive Officer
Mid-Market (51-1000 emp.)
"Very supportive team"
5/5
What do you like best about Syte?

Very innovative solution for fashion eCommerce platform like us - MEAN BLVD, we has been partnered for more than 6 months and hope to get great results together Review collected by and hosted on G2.com.

What do you dislike about Syte?

The integration process need to be more simpler since some of the team does not have tech team in-house Review collected by and hosted on G2.com.

Claudio G.
CG
Claudio G.
Mid-Market (51-1000 emp.)
"Discovery Icon is a usefull tool for our users"
4/5
What do you like best about Syte?

Discovery Icone in PDP is a useful tool. It helps users find new similar products with different prices or brands on one page. Review collected by and hosted on G2.com.

What do you dislike about Syte?

Seeing the data in Tableau is what I like less Review collected by and hosted on G2.com.

Allan G.
AG
Allan G.
Digital Business Manager
Mid-Market (51-1000 emp.)
"Great tool"
5/5
What do you like best about Syte?

It's a great tool to engage users on your site and improve their research while buying on the ecommerce Review collected by and hosted on G2.com.

What do you dislike about Syte?

AI some times glitches, but nothing too bad Review collected by and hosted on G2.com.

RH
rosanna h.
Director of New Digital Initiatives
Enterprise (> 1000 emp.)
"Top notch advantages"
4.5/5
What do you like best about Syte?

Easy to use and integrates well with current systems Review collected by and hosted on G2.com.

What do you dislike about Syte?

It was a tiny bit of a learning curve to get used to Review collected by and hosted on G2.com.