You want to significantly improve product discovery across a vast and complex eCommerce website? Syte is the tool you need. Based on a simple product image or a full-blown room decor image, taken from the website itself or uploaded by the shopper, Syte searches across your catalogue and returns visually similar products that brilliantly match the current product's shape, style, color and other relevant attributes. Syte is like your favorite eCommerce search solution (think Algolia, Searchstax, Apache Solr...) but entirely focused on visual search/discovery (i.e Here's a sofa I really like. Now show me other sofas that look and feel similar).
You're carrying many great products that are on backorder or out-of-stock? Syte makes it a breeze to show visually and stylistically relevant in stock alternatives to your shoppers. Unsurprisingly, leveraging Syte across our website's furniture & home decor categories has noticeably increased our conversion rate. We have a very complex, highly-layered product catalogue and textual search/discovery just isn't enough to help customers quickly find whatever they have in mind. Syte's intuitive reverse image search tool provides a visual relevancy that perfectly complements textual relevancy brought by our existing search stack.
The best part:
It's easy to implement, easy to customize, and their support team is one of the most dedicated I've personally seen. That's right, our customer success manager... takes our success very seriously. This clearly shows in every single interaction we have with Syte on a bi-weekly basis. I must say that they're often "on the ball" before we even realize something isn't working like it should. That's how good Liraz and her team really are. Review collected by and hosted on G2.com.
Simple cons you can expect from most cool SaaS and search/discovery solutions out there:
It costs money and price is usage-based, not conversion based (good luck on finding a SaaS whose pricing is conversion-based...).
Implementing Syte through their Javascript integration method is dead easy, but you may find their injected search UI/widgets (e.g. result grid, carousels etc..) relatively hard to customize and match your existing UI style. In many scenarios, building your own UI on top of their API integration may serve you better, especially if having full granular control over the UI design (i.e HTML/CSS, your existing carousel plugins etc..) is mission-critical. Review collected by and hosted on G2.com.
