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Systemware Reviews & Product Details

Value at a Glance

Averages based on real user reviews.

Time to Implement

10 months

Systemware Media

Systemware Demo - Content-Query---Apply-page-and-line-level-indexes-to-get-just-the-data-you-need.png
Content Query-- Apply page and line-level indexes to get just the data you need.
Systemware Demo - Viewer---View-your-content-and-add-notes-to-aid-collaboration.png
Viewer-- View your content and add notes to aid collaboration.
Systemware Demo - Workflow-Designer---Graphical-workflow-creation-tool-to-automate-your-business-processes.png
Workflow Designer-- Graphical workflow creation tool to automate your business processes.
Systemware Demo - Content-Navigator---Search-and-Navigation-of-the-content-in-your-Content-Cloud-repositories.png
Content Navigator-- Search and Navigation of the content in your Content Cloud repositories.
Systemware Demo - Save-Search---Save-common-search-criteria-for-easy-access-to-the-content-you-need.png
Save Search-- Save common search criteria for easy access to the content you need.
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Systemware Reviews (29)

Reviews

Systemware Reviews (29)

4.6
29 reviews

Pros & Cons

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Verified User in Warehousing
UW
Mid-Market (51-1000 emp.)
"Excellent Data/Report Management System"
What do you like best about Systemware?

Systemware is easy to use and integrate. The user customizable features are intuitive and super helpful. Review collected by and hosted on G2.com.

What do you dislike about Systemware?

The only issue I've found, and I'm not certain it is a limitation of Systemware, is the inability to export generated reports in Excel format. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Enterprise (> 1000 emp.)
"Customization, Scalability, Docker, Cloud Support"
What do you like best about Systemware?

Systemware Content Cloud is the replacement for our legacy archiving application. We have been using it for over five years, and it has come a long way since then. Systemware is constantly improving, constantly willing to accept feedback, and consistently seeks to improve user experience. Their support team always tries their best to understand any issues to resolve them as quickly as possible. Compared to our older application, it is much more robust and so much more customizable. Their software's architecture allows for endless possiblilities to solve for just about any business use case. Review collected by and hosted on G2.com.

What do you dislike about Systemware?

The dislikes are minimal, and while the application is close to perfect, it does have a few flaws. But I have no doubt that the team is striving to improve them. The application's error handling could use some improvement, and when solving for those errors, it takes a few too many steps to remedy the situation. I know that they are actively working on the software and continue to put out new versions containing enchantments and bug fixes. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Enterprise (> 1000 emp.)
"Systemware - The easy choice"
What do you like best about Systemware?

The product is capable of using both legacy and modern technology. Review collected by and hosted on G2.com.

What do you dislike about Systemware?

In some aspects, it has administrative requirements of having multiple platform knowledge and skillsets. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Enterprise (> 1000 emp.)
"Great product, great team"
What do you like best about Systemware?

We can rely on systemware to be stable and for the systemware team to be available when we have questions. It is easy to use and is used often by our IT department and business. Review collected by and hosted on G2.com.

What do you dislike about Systemware?

Nothing. We have only had positive experiences with systemware. Review collected by and hosted on G2.com.

LK
Enterprise (> 1000 emp.)
"This company and their products are fabulous"
What do you like best about Systemware?

It gives us exactly what we need and replaced an aging ASG InfoPac System Review collected by and hosted on G2.com.

What do you dislike about Systemware?

There is nothing i dislike as the system works well for us Review collected by and hosted on G2.com.

Sandy G.
SG
Psyment Services Manager
Mid-Market (51-1000 emp.)
"Systemware User"
What do you like best about Systemware?

UFCU has worked with Systemware for over 10 years. As the Records Manager for UFCU and as the business relationship manager for Systemware, I have worked with them since the software was installed. Systemware has come a long way in development since the beginning, and they have made many improvements along the way. My organization uses this software to store member documents and reports. This software provides an organizational repository for easy access. The UI is easy to use, and the software allows us to manage the access levels for users. It allows us to set retention dates for deletion. Reports are exportable and searchable. Systemware has been willing to listen to our feedback for what we need and has worked with us to help configure their software to meet those needs. Everyone I have dealt with has been responsive and helpful. I very much enjoy working with Systemware, the team dynamic feels like a family and I've enjoyed the continued partnership we have. Review collected by and hosted on G2.com.

What do you dislike about Systemware?

There were things I disliked such as not being able to acces some documents in groupings but that's been fixed - due to our feedback and Systemware responsiviness. At this point I don't have any dislikes. Review collected by and hosted on G2.com.

Shreese D.
SD
Fraud Analyst
Mid-Market (51-1000 emp.)
"Simplifies Work Life"
What do you like best about Systemware?

I like how I was able to use it effortlessly and how it was able to keep all of our docs in one place. Review collected by and hosted on G2.com.

What do you dislike about Systemware?

I didn't particularly appreciate learning how to use it. Not difficult, but just a slight learning curve. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Mid-Market (51-1000 emp.)
"Great content management system!"
What do you like best about Systemware?

I have been working with Systemware for more than ten years now, and it has evolved into an excellent product for content management. The upgrade to version 6 was a significant improvement in document management and system administration, The latest cloud version 7 looks even better with more features and greater scalability. What's great about this product is that you can customize it to your business needs since every industry is different.

I like the user interface and how easy it is to tailor the solution to your specifications with the help of Systemware. It's easy to integrate their API with our internal solutions. The team that I've worked with is very knowledgeable about their product and support has been excellent. Review collected by and hosted on G2.com.

What do you dislike about Systemware?

Since the solution is highly customizable, you have to work with Systemware to build out custom applications that require service from their Solutions team, and the pricing can be a bit high. I would like to see them provide more training on how to build out these custom apps; however, their self-training library is getting better. Review collected by and hosted on G2.com.

Verified User in Financial Services
IF
Mid-Market (51-1000 emp.)
"Systemware was already in place; can be complex to new users"
What do you like best about Systemware?

They will answer your questions and teach you so you can understand the system. Review collected by and hosted on G2.com.

What do you dislike about Systemware?

Not as user friendly as I would have liked; lots of navigations and tree menus Review collected by and hosted on G2.com.

Pricing Insights

Averages based on real user reviews.

Time to Implement

10 months

Return on Investment

13 months

Perceived Cost

$$$$$
Systemware Features
File Type Support
Metadata
Versioning
Process Automation
Conditions
Activities
Performance and Reliability
Reporting and Auditing
APIs
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