SYSPRO Reviews & Product Details

It is a complete solution for manufacturing from start to finish. From purchasing to sale, the various modules are fully integrated for seamless processing and movement of our raw material, wip, and finished products that mirrors how we actually manufacture out on the plant floor. SysPro handles serial #'s and lot #'s like a pro, providing the historical tracking we need. The accounting modules are just as integrated with each other and the manufacturing related modules, making it a fully robust financial software too. Review collected by and hosted on G2.com.

The products we manufacture have seasonality to them and require being manufactured weeks to months in advance of their respective "selling season" in order to meet the demand. Currently, SysPro's MRP modules and production scheduling modules do not handle this scenario well at all. We make use of certain functions within MRP but cannot fully implement it and rely on it as we would like. Review collected by and hosted on G2.com.

I like the the ability to customize to your business needs. The ability to tailor screens or even produce new views is amazing. There is almost nothing syspro cannot do without a little elbow grease. Review collected by and hosted on G2.com.

User interface can sometimes be an issue for some. I believe less is more in most cases. Some times there is too much involved in screens that tend to get people confused.

Having to open multiple screens to complete 1 process, and the lack of standard reporting. If you need reports there needs to be an onsite report building employee, or syspro has to do it for you.

Customer support needs to be more stable. I have noticed that the timing of ticket resolution tends to be a bit long. In previous years we would get solutions to our issues pretty quickly, but recently it takes days to weeks for a response from the support team.

I'm not sure if its out internal infrastructure or SYSPRO, but there are often times where out system is extremely slow. Review collected by and hosted on G2.com.

The ability to effectively manage our receiving, manufacturing, order and accounting processes. For the most part, it's easy for users to learn the system and perform duties. I also like that third-party systems such as Cadacus are available so we can capitalize on handheld scanners for inventory tasks, etc. Having all of our business lines, and departments in the same system is extremely beneficial. User management is pretty straightforward, being able to copy profiles to a new user is very helpful. Review collected by and hosted on G2.com.

The complexity of implementing changes. It's often difficult to add new features into the system. Cost is substantial but is also typical for any large ERP systems. I would like to see a good mobile-based client option as well. We have not upgraded to v8 as it's cumbersome, but will need to within the next year so we can utilize the new features such as integrated authentication with AD. The client install is also a very large package, it would be nice if it was smaller for an easier install - then depending on features needed, download supplemental packages for users. Review collected by and hosted on G2.com.

Its user interface is something really impressive, the fact that it is a multiplatform system has allowed me to consult the information from any device, something really practical when I need to consult some information and I am not in the office, its statistics panel shows me the information in a quite complete, simple and summarized way which falls like a glove when it is necessary to make a decision, the fact that it allows me to export the data in a large number of formats turns out to be something quite practical that facilitates the handling of information enormously, its ease of use and configuration throughout the use of the application is something quite impressive. Review collected by and hosted on G2.com.

After updating to the latest version I can only access it through VPN, it is not something to write home about, but it is still quite annoying to have to be opening the VPN all the time. Review collected by and hosted on G2.com.

The ease of use, especially for new users is fantastic. No prior ERP experience is needed to be able to access menu's and sub menu's with ease. Very logical in it's workflow. It allows us to properly plan our supply chain management, from originating order through the shipping and warehousing stages to the accounting processes in one all inclusive system. Review collected by and hosted on G2.com.

You should be able to go back in history for a longer period of time in G/L reports. Report exporting into Excel becomes somewhat problematic with formatting from CSV files. Review collected by and hosted on G2.com.

The modules cover most of our ERP needs. Review collected by and hosted on G2.com.

Upgrades are very painful as it seems they are not testing their systems well. We got the EFT Module in April and have yet to have it work. Responsiveness is spotty from support. Review collected by and hosted on G2.com.

Most modules look the same and are customized the same. This makes it easy for users to navigate a variety of modules. This also helps administrators customize the software because each module gets customized the same way. Review collected by and hosted on G2.com.

There are almost too many ways to customize the software. This software has been designed to handle workflow and business practices of many types of companies in many industries. As a result it can be easily customized to fit your needs. Unfortunately because it can be used in so many different ways, there are a lot of visible fields and settings that aren't relevant to every industry. It can take a lot of time to go through and clean up every window the users see so that they don't get lost. This is the same with the security settings. While parts of the security settings are grouped, it can take a lot of time to select which programs operators can access among other controls you have over operators. Review collected by and hosted on G2.com.

The Syspro product is very intuitive and easy to use. We are in the middle of an Implementation. I have used the product at two other companies with win win success. Review collected by and hosted on G2.com.

Nothing honestly. I absolutely love the product. Review collected by and hosted on G2.com.

It has a fairly complete report issuance system, providing the information we want to be displayed, and its designs are customizable, managing to issue reports with unique designs if we so desire. The software has a fairly intuitive and easy-to-use interface design, so navigation through its options is quite simple to perform, on the other hand, it is a multiplatform system which allows us to use it from different devices, both mobile and mobile. desk. In addition, it has the option of integrating with third-party applications, which further extends the different functionalities that this system offers. The support team is quite effective in responding to our requirements, successfully solving the problems that arose during its use. Review collected by and hosted on G2.com.

If you do not keep up to date with the latest updates (use the latest version of the software), you will not be able to use all the functions that it offers and you may even be limited to some of the existing ones. Review collected by and hosted on G2.com.

Pricing and Renewals, support from Sales Teams Review collected by and hosted on G2.com.

Software Support Helpdesk Turn Around TIme Review collected by and hosted on G2.com.

I like the functionality and basic ease of use with the product. Review collected by and hosted on G2.com.

Sometimes when you looking for certain items the help menu has older documentation, but still easy to navigate. Review collected by and hosted on G2.com.

The fact that Syspro has something to handle any situation. The ability to customize to my needs. From the built in triggers, automation processing, and vb scripting capabilities makes if the perfect fit for my company. Review collected by and hosted on G2.com.

The limit of 10 custom fields on their customizable documents. We have a lot of custom fields and it would be nice to have an easier way to get them on Invoices and Delivery notes. Review collected by and hosted on G2.com.

Software is reliable & flexible for your business. Review collected by and hosted on G2.com.

Support has been difficult during pandemic. Review collected by and hosted on G2.com.

Syspro works well in our multi-site company, even with multiple companies. We like the flexibility the SQL backend gives for customizations and integrations with other software. It is easy for our users to use. Review collected by and hosted on G2.com.

I wish it had a formulation module for our chemists. Sometimes issues do not get resolved as quickly as I would like. Review collected by and hosted on G2.com.

Simple to use interface, well documented. Has all the major functions of a modern ERP system at an affordable price. We have used and grown with the system over the last 20 years and continually used to keep improving. Review collected by and hosted on G2.com.

Support is hard at times from CA or South Africa. However, this has gotten better recently and they are able to leverage their global talent pool in addressing most common business challenges. Review collected by and hosted on G2.com.

easy to use AP and GL modules and ap reporting Review collected by and hosted on G2.com.

need options for contract billing and deferred revenue Review collected by and hosted on G2.com.

Syspro is a complete system that incorporates all aspects of our business in one system Review collected by and hosted on G2.com.

We have been Syspro users for over 16 years. Over that time, as improvements have been made, it has also become increasingly complicated. Just more to learn and remember. Review collected by and hosted on G2.com.

Integrations with all parts of the business Review collected by and hosted on G2.com.

a lot of options can be overwhelming somet Review collected by and hosted on G2.com.

Robust System, similar to many other systems Review collected by and hosted on G2.com.

I've worked with other systems which are more user freindly Review collected by and hosted on G2.com.

The best thing about Syspro is that it allows your company to be itself. The program is rigid enough to ensure that all best business practices are covered and yet the range of customization available is amazing. Syspro really allows itself to be tailored to the way you run your business without a ton of workarounds. Custom form fields and an intuitive collaboration with crystal reports open the doors to make it your own. Review collected by and hosted on G2.com.

The main downside that we have with Syspro remains the character limits. Syspro 7 really expanded on them, but we are description reliant in a heavy way. The other issue we have currently is that the product configurator can be time-consuming as we try to set up our configurators and we actually preferred the way it worked in 6 better. Review collected by and hosted on G2.com.

The best part about SYSPRO (as a software developer), is the business object structure made available for creating custom applications to interface with SYSPRO. This gives us developers the ability to be creative and give our end users exactly what they need. Another great feature of SYSPRO itself, is the level of customization you can provide for the end users. It really allows you to give the users a complete unique look if they like, or a standardized look across the board. Very granular in many ways from interface look and feel, down to security and permissions. Also, we can't wait to use SYSPRO 8 and have it available in the web. This will really change things for IT, for the better! Review collected by and hosted on G2.com.

There are not too many features of SYSPRO that we dislike, so this is a hard question. Two things that have proven to be a challenge at times are reporting and printing, but this is being changed and enhanced in the new version. Review collected by and hosted on G2.com.

Syspro took on an amazing industry challenge when we first met 18 years ago. (Thank you Gavin) They custom built an industry specific module MYS (Material Yield System) saving our inside sales hours of manual calculations a day, increasing accuracy and maximizing current inventory. The best and most under advertised benefit was the customization never took us outside of the core product allowing us to stay current on all upgrades. Review collected by and hosted on G2.com.

There is nothing we dislike about Syspro. All reasonable enhancements have been added to standard Syspro. Review collected by and hosted on G2.com.

We appreciate the ability to customize screens and layout, and in the same regard, the screens in the different modules all function similarly. This makes it easier to train users and to learn new modules. Review collected by and hosted on G2.com.

My least favorite thing about Syspro is how the main screen will not stay in the background. I often have Excel open, but when I click back in module window, Excel is hidden behind the main window. On a larger scale - we are unable to price by warehouse so we have to maintain customer pricing manually (thus the need for Excel). Review collected by and hosted on G2.com.

My favorite part of the Syspro system is that it is a complete package. Everything that I may want or need is included in the system. From report writing to order processing, I can do everything that I may need in Syspro. I know that I am just scratching the surface with the system as well. There are endless possibilities with the Syspro system. Review collected by and hosted on G2.com.

The only downside that I can think of is when too many people within our organization are using Syspro at once and it runs a little slower. This may be something that we can upgrade as a company but I am not too sure! Review collected by and hosted on G2.com.