PR

Peggy R.

Help Desk Supervisor

Mid-Market (51-1000 emp.)

4/18/2019

"Easy Install, End users up and active quickly"

5/5

What do you like best about SysAid?

Reports, templates, workflow. Customizations on view for my different teams Review collected by and hosted on G2.com.

What do you dislike about SysAid?

I am new and have not had any downside really. Took me a bit to get the hang of email flow but otherwise no issues Review collected by and hosted on G2.com.

Recommendations to others considering SysAid:

Great Product, easy to get launched. Work with your trainer on getting Inventory launched and get templates and workflow going quickly. Big time savers Review collected by and hosted on G2.com.

What problems is SysAid solving and how is that benefiting you?

Workflow and templates have been huge time savers for the Admin staff. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

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4.5 out of 5 · Verified reviews from real users

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