![Verified User in Leisure, Travel & Tourism](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Leisure, Travel & Tourism")
UL

Verified User in Leisure, Travel & Tourism

Enterprise (\> 1000 emp.)

8/20/2025

"SysAid an excellent Help desk tool"

4.5/5

What do you like best about SysAid?

The AI Feature. The ability to send tickets via email or by logging into the portal and the ease of use. Review collected by and hosted on G2.com.

What do you dislike about SysAid?

The asset module could do with further enhancement Review collected by and hosted on G2.com.

What problems is SysAid solving and how is that benefiting you?

Help the IT department track issues and respond to these issues in a timely manner. SysAid will help us better understand what area in the IT department have the most issues. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 718 reviewers think of SysAid

4.5 out of 5 · Verified reviews from real users

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