![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

2/19/2016

"Great Software and easy to use and install"

4.5/5

What do you like best about SysAid?

It's Easy to use and has a quickly implement. With the basic packed you have a Fully funcionality for a great Price.

Could exist another ITSM solutions cheapper but, none had a support and a professional services like SysAid. Review collected by and hosted on G2.com.

What do you dislike about SysAid?

We didn't found anything that dislike us.

Maybe the lack of integration with third party applications, we try to integrate with another SAP and it wasn't ease do it

Obviously, we need to look for profesional services to do it, but we thing that it's normally because SysAid it's Ease of us and is packed full of functionality for that reason and it can't have a natural intration Review collected by and hosted on G2.com.

What problems is SysAid solving and how is that benefiting you?

SysAid helps us to quickly implement a help desk management service to our users.

Currently, it has facilitated the implementation of a comprehensive policy governing ITSM and now we can manage all the computers and mobile devices, and measuring suppliers through service-level agreement.

The main improvements of the latest version is the mobile device management and business intelligence which facilitates the monitoring and tracking service Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

See what 718 reviewers think of SysAid

4.5 out of 5 · Verified reviews from real users

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