SysAid Discussions

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SysAid is a robust IT Service Management (ITSM) platform powered by Agentic AI, automating the repetitive, time-consuming work that keeps teams stuck in reactive mode. Adding a powerful new operational layer to IT, AI Agents take the first action, freeing IT teams to focus on optimization, innovation, and bigger challenges. Go live in weeks with fast onboarding, no heavy migrations, or steep learning curves. SysAid’s AI is purpose-built for IT, with security and governance built in. With our award-winning support, you’re set up for success. ITSM run by AI, and you.

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# What is SysAid used for? What is SysAid used for? ##### Post Metadata

- Posted at: about 2 years ago - Author title: Pinned by G2 as a common question

# How do I upgrade my SysAid? How do I upgrade my SysAid? ##### Post Metadata

- Posted at: over 2 years ago - Author title: Pinned by G2 as a common question

# Why did you choose service management program? Why did you choose service management program? ##### Post Metadata

- Posted at: about 3 years ago - Author title: Pinned by G2 as a common question

# How much are Sysaids? How much are Sysaids? ##### Post Metadata

- Posted at: over 3 years ago - Author title: Pinned by G2 as a common question

# Are Sysaids free? Are Sysaids free? ##### Post Metadata

- Posted at: over 3 years ago - Author title: Pinned by G2 as a common question

# How do we configure a certificate from a CA on the system? We have had a Certificate from a Certificate Authority for more that 6 months now, but we are still struggling to configure it on the system due to the complexity of going about it. What is the simplest way for doing so. ##### Post Metadata

- Posted at: about 1 year ago - Author title: Senior IT Service Desk Technician

- Net upvotes: 1

# How do I manage non-windows OS in SysAid? I have RedHat linux Server and Macbooks. How do SysAid manage these assets like what I can do with Windows servers or Desktop PC. ##### Post Metadata

- Posted at: about 4 years ago

- Net upvotes: 1

# How can I enable the Submit Request button? On my user and self-service portal, I only have the Submit Incident button. Is it possible to have the Submit Request button as well? ##### Post Metadata

- Posted at: about 4 years ago

- Net upvotes: 1

# Is the tool or app already running from a mobile? ##### Post Metadata

- Posted at: about 4 years ago - Author title: MIS Technician

- Net upvotes: 1

# How Can I integrate whatsapp to my on premise version? I want to integrate my SysAid on-premise with WhatsApp ##### Post Metadata

- Posted at: over 4 years ago

- Net upvotes: 1

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