--- title: SynXis Voice Agent Reviews meta\_title: 'SynXis Voice Agent Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how SynXis Voice Agent works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 1 scale: '5' date\_modified: '2026-07-23' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center ---

# SynXis Voice Agent Reviews & Product Details

A command center for your call center agents

* * *

Seller
[Aven Hospitality](https://www.g2.com/sellers/aven-hospitality)
Discussions
[SynXis Voice Agent Community](https://www.g2.com/products/synxis-voice-agent/discuss)

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RM

Roxana M.

Supervisor

Mid-Market (51-1000 emp.)

7/21/2021

"Great reservations system"

5/5

What do you like best about SynXis Voice Agent?

SynXis Voice Agent is a great reservations tool; it has most of the things you want to handle a reservations line just fine.

a. Migrating from the desktop version to the web-based option was a great decision; the interface looks modern and is faster than the desktop app

b. It can be connected to the properties rewards program and other infarces.

c. I can concentrate a lot of information and have it accessible from every screen of a reservation which is very efficient

d. Looking for reservations is extremely simple; even if you don't have the reservation number, you can do a partial search by using some letters of the name

e. Permissions are customizable depending on the user's profile, which helps maintain order and structure. Review collected by and hosted on G2.com.

What do you dislike about SynXis Voice Agent?

I don't know if this happened to all versions. However, I really dislike the 2 step authentication. About a month ago, you could ask Voice Agent to remember you for 30 days, which was awesome, but on the last update, that option was removed, and you have to authenticate a ton of times throughout the day. This is very ineffective because it times out after 20 minutes of non-use, and when you have to start it again, it can take you a few minutes that are very valuable taking calls. Review collected by and hosted on G2.com.

Recommendations to others considering SynXis Voice Agent:

Great system to use, and can be connected to almost every other Frond Desk System Review collected by and hosted on G2.com.

What problems is SynXis Voice Agent solving and how is that benefiting you?

None at this time. Review collected by and hosted on G2.com.

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8/5/2021
Current UserValidated ReviewerIncentivizedSource: G2 invite

### There are not enough reviews of SynXis Voice Agent for G2 to provide buying insight. Below are some alternatives with more reviews:

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[Show More](#)

## Questions about SynXis Voice Agent? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about SynXis Voice Agent
](https://www.g2.com/products/synxis-voice-agent/discussions/new)

GU

Guest User

What is SynXis Voice Agent used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/what-is-synxis-voice-agent-used-for)

GU

Guest User

What is SynXis Voice Agent used for?

0 Upvotes

0

[
Join the conversation
](https://www.g2.com/discussions/synxis-voice-agent-what-is-synxis-voice-agent-used-for)

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View all Discussions
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##### Pricing

Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more.

[
View More Pricing Information
](https://www.g2.com/products/synxis-voice-agent/pricing)

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##### Categories on G2

[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)

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