# Best AI Voice Assistants ## How Many AI Voice Assistants Products Does G2 Track? **Total Products under this Category:** 586 ### Category Stats (Aug 2026) - **Average Rating:** 4.74/5 (↑0.03 vs Jul 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product:** Loman (+28.57%) - Among all products in this category, Loman recorded the largest rating increase compared to last month _Last updated: August 04, 2026_ ## How Does G2 Rank AI Voice Assistants Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 29,800+ Authentic Reviews - 586+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## G2 Grid® for AI Voice Assistants ![G2 Grid® for AI Voice Assistants plotting products by satisfaction and market presence](https://www.g2.com/categories/ai-voice-assistants/grids.png?focus%5B%5D=1371397&focus%5B%5D=1319598&focus%5B%5D=1570357&focus%5B%5D=4215&focus%5B%5D=104558&focus%5B%5D=3326&focus%5B%5D=28903&focus%5B%5D=53495) Highlighted products: Retell AI, ElevenLabs, RingCentral AI Receptionist (AIR), Genesys Cloud CX, Dialpad Support, CallRail, Glia, and Nextiva. Underlying data: [Grid® JSON](https://www.g2.com/categories/ai-voice-assistants/grids.json?focus%5B%5D=retell-ai&focus%5B%5D=elevenlabsio&focus%5B%5D=ringcentral-ai-receptionist-air&focus%5B%5D=genesys-cloud-cx&focus%5B%5D=dialpad-support&focus%5B%5D=callrail&focus%5B%5D=glia&focus%5B%5D=nextiva) **Sponsored** ### BrandMail BrandMail is a specialized email branding solution developed by BrandQuantum, designed to assist organizations in maintaining a consistent brand image across all email communications. By integrating seamlessly with Microsoft Outlook and Google Workspace, BrandMail empowers employees to create professionally branded emails effortlessly through a single, user-friendly toolbar. This tool provides access to the latest pre-approved content and brand standards, ensuring that every outgoing email aligns with the organization's branding guidelines. Targeted at businesses of all sizes, BrandMail is particularly beneficial for marketing teams, human resources, and any departments that rely heavily on email as a primary communication channel. The software addresses common challenges faced by organizations, such as inconsistent branding, unauthorized content use, and the complexities of managing email signatures and banners across a large workforce. With BrandMail, companies can ensure that all employees adhere to brand guidelines without the need for extensive training or oversight, thereby simplifying the branding process. Key features of BrandMail include centrally managed, tamper-proof email signatures, banners, and content, which guarantee that all outgoing communications accurately reflect the organization's branding. The tool also provides comprehensive analytics and reporting capabilities, enabling organizations to track engagement and assess the effectiveness of their email campaigns. Its compatibility with various platforms, including Outlook desktop (from 2010 to O365), O365 Web, Mac, and mobile devices, ensures that users can access the tool on their preferred devices, enhancing flexibility and usability. Moreover, BrandMail supports over 133 languages, making it an ideal choice for multinational organizations that require consistent branding across diverse markets. The software also offers 24/7 user and VIP admin support, ensuring that users have access to assistance whenever needed. This robust support system enhances the overall user experience, allowing organizations to streamline their email branding process effectively. By providing a comprehensive solution that prioritizes brand integrity and communication effectiveness, BrandMail stands out as a valuable tool for organizations aiming to elevate their email communications. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1010753&secure%5Bchosen_at%5D=2026-08-13T17%3A27%3A16Z&secure%5Bdisplayable_resource_id%5D=1126&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=retargeted_product&secure%5Bplacement_resource_ids%5D%5B%5D=139550&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=139550&secure%5Bresource_id%5D=1010753&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fai-voice-assistants%3Fopen_modal_url%3D%252Fproducts%252Fsynthesys-synthesys%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fai-voice-assistants%2526source%253Dcategory&secure%5Btoken%5D=2c5c637bce96a7133ba7e7a28a58f182516be0a8c907940fb1925e4d4a562148&secure%5Burl%5D=https%3A%2F%2Fbrandquantum.com%2Fbrandmail-free-trial%3Futm_source%3Dg2%26utm_medium%3Dg2clicks%26utm_campaign%3Dcomp&secure%5Burl_type%5D=free_trial) ### [Retell AI](https://www.g2.com/products/retell-ai/reviews) Retell AI is a powerful conversational AI platform designed to automate voice, SMS, and chat interactions with natural, humanlike performance. Built on top of your choice of large language models (LLMs), Retell allows teams to spin up real-time AI agents that handle calls, trigger messaging workflows, and integrate seamlessly into your existing systems—all without writing code. At its core, Retell delivers Voice Agent Automation that feels indistinguishable from speaking with a real person. Calls are handled by LLM-native agents that respond within 600 milliseconds, support multi-turn logic, and operate across 31+ languages with native-quality speech. You can build and manage your own agent flows using an intuitive drag-and-drop builder that supports IVR trees, dynamic transfers, real-time webhooks, and CRM integration. Whether you’re scheduling appointments, answering FAQs, or qualifying leads, these agents are fast, reliable, and production-ready. Beyond voice, Retell also enables SMS and chat automation. Agents can send contextual messages during or after phone calls, or operate as standalone text/chat bots. You can use Twilio numbers or bring your own for outbound campaigns, enabling flexible, multi-channel engagement. To ensure quality and insight, Retell offers built-in testing and QA tools. You can simulate conversations, A/B test call flows, and monitor live call data through detailed dashboards. Track CSAT, latency, sentiment, and conversation outcomes—all in one place. Voice agents can be deployed via Twilio, SIP, branded caller ID, or embedded using Retell’s web SDKs. Unlike legacy IVR or scripted systems, Retell is built from the ground up to be AI-native and fully customizable. Whether you’re in healthcare, logistics, fintech, or customer support, Retell’s platform lets you scale personalized conversations across channels—boosting customer satisfaction and reducing operational costs. **Average Rating:** 4.8/5.0 **Total Reviews:** 2,612 #### Who Is the Company Behind Retell AI? - **Seller:** [Retell AI](https://www.g2.com/sellers/retell-ai) - **Company Website:** www.retellai.com - **Year Founded:** 2023 - **HQ Location:** Palo Alto, US - **Twitter:** @retellai 3,181 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7c72ae3fc448e271685ec93ce82d98c46cf398f2e1826b4c72bfcdcac1dfc471&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fretellai%2F&secure%5Burl_type%5D=linkedin_company_website) 121 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 3% Small, 0% Medium #### What Do G2 Reviewers Say About Retell AI? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** of Retell AI enhances their workflow with simple prompts and integration. - Users appreciate the **ease of use and smooth functionality** of Retell AI, making it accessible for everyone. - Users appreciate the **straightforward interface** of Retell AI, finding it quick and easy to learn and use. - Users highlight the **ease of integrations** , appreciating how intuitively they can connect with third-party services. - Users appreciate the **simple and clean UI** of Retell AI, making it easy for anyone to create voice agents. ##### Cons - Users feel the need for **missing features** like diverse voices, native CRM integrations, and more SIP trunking options. - Users feel Retell AI is **expensive** compared to alternatives, particularly feeling the cost for testing is excessive. - Users find the **steep learning curve** challenging, though support is available to ease the process. - Users find the **limited features** of Retell AI hinder functionality, necessitating reliance on additional tools for testing. - Users experience **poor understanding** of conversation types, leading to misaligned interactions and increased manual tuning efforts. #### What Are Recent G2 Reviews of Retell AI? **["Polished UX for Building Autonomous AI Call Agents with Twilio & Telnyx Integrations"](https://www.g2.com/survey_responses/retell-ai-review-12722058)** **Rating:** 5.0/5.0 stars _— Rishav K._ [Read full review](https://www.g2.com/survey_responses/retell-ai-review-12722058) **["Property Management Made Easy!"](https://www.g2.com/survey_responses/retell-ai-review-13024552)** **Rating:** 5.0/5.0 stars [Read full review](https://www.g2.com/survey_responses/retell-ai-review-13024552) ### [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) ElevenLabs is the world’s most advanced generative media and voice AI company, powering creation, localization, and intelligent interaction across every medium. Built around two core platforms—Creative and Agents—ElevenLabs combines state-of-the-art speech, sound, image, and video technologies to make digital expression instant, human, and scalable. The Creative Platform provides everything teams need to generate, transform, and produce media at studio quality. It includes Voice v3 (the most expressive text-to-speech model on the market), Scribe v2 for industry-leading speech-to-text, Voice Design and Voice Cloning for personalized character creation, Voice Isolator and Voice Changer for transformation, and Realtime Speech-to-Text for dynamic use cases. Users can also generate AI Sound Effects (SFX), AI Music, and create visuals through Image and Video generation. Production tools like Studio, Dubbing, Voice Library, and Productions enable full-scale localization and content workflows—all in one seamless environment. The Agents Platform extends ElevenLabs’ technology into real-time interaction. It allows developers and enterprises to deploy voice-native AI agents that can reason, converse, and complete tasks. Through built-in Workflows, agents can act on context, access information, and deliver personalized customer experiences across sales, support, and education—all powered by ElevenLabs’ expressive voice technology. Enterprises integrate via SOC 2-compliant APIs, SDKs, and on-prem deployments to build secure, scalable, and multilingual solutions. Ethical guardrails such as Speech Classifier, watermarking, and granular voice usage controls ensure trust and transparency across every product. From content creation and localization to intelligent automation, ElevenLabs unites creativity and communication—empowering the world to create, converse, and connect in any language, medium, or voice. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,171 #### Who Is the Company Behind ElevenLabs? - **Seller:** [Eleven Labs](https://www.g2.com/sellers/eleven-labs-1235fa78-9455-4719-b9e0-9bae6a18eb20) - **Company Website:** elevenlabs.io - **Year Founded:** 2022 - **HQ Location:** New York, US - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=aa9fc0487e027832faf829a9c6fd9526ef0b719df1cf0fa0e9fa27288cd19dca&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Felevenlabsio%2F&secure%5Burl_type%5D=linkedin_company_website) 957 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** Founder, CEO - **Top Industries:** Marketing and Advertising, Computer Software - **Company Size:** 72% Small, 7% Medium #### What Do G2 Reviewers Say About ElevenLabs? _AI-generated summary from verified user reviews_ ##### Pros - Users value the **ease of use** of ElevenLabs, finding it straightforward and enjoyable for various tasks. - Users value the **impressive voice quality** of ElevenLabs, which enhances realism and reduces stress in content creation. - Users admire the **speed and reliability** of ElevenLabs, enhancing efficiency in voiceovers and content creation. - Users appreciate the **impressive voice quality and variety** of ElevenLabs, making it easy to create seamless voice agents. - Users appreciate the **easy setup** of ElevenLabs, allowing for a smooth and hassle-free integration into their workflows. ##### Cons - Users find the **pricing structure expensive** , especially with credits depleting quickly and no rollover for unused ones. - Users note that directing AI voice talent is **harder than advertised** , with usability issues affecting overall experience. - Users express concerns about **pricing issues** , citing limited credits and a 'use it or lose it' policy as frustrating. - Users note the **missing features** like custom datasets and flexible pricing, impacting usability and budget management. - Users face notable **pronunciation issues** , especially with roman numerals and acronyms, impacting the overall experience. #### What Are Recent G2 Reviews of ElevenLabs? **["ElevenLabs: Easy-to-Use UI With Excellent AI Voices"](https://www.g2.com/survey_responses/elevenlabs-review-13218011)** **Rating:** 4.5/5.0 stars _— Ayush C._ [Read full review](https://www.g2.com/survey_responses/elevenlabs-review-13218011) **["Excellent text-to-speech quality that helps reduce screen fatigue"](https://www.g2.com/survey_responses/elevenlabs-review-13229079)** **Rating:** 4.0/5.0 stars _— Abhishek S._ [Read full review](https://www.g2.com/survey_responses/elevenlabs-review-13229079) ### [RingCentral AI Receptionist (AIR)](https://www.g2.com/products/ringcentral-ai-receptionist-air/reviews) WHAT IS AI RECEPTIONIST (AIR)? AI Receptionist (AIR) is RingCentral's voice-first AI agent for small and mid-sized businesses that keeps your business always on. Businesses using AIR have seen 60% more new patient intakes, $204,000 in additional monthly bookings, and 50% reductions in inbound call time, all without adding headcount. With no configuration needed beyond basic personalization, AIR answers common business questions, sends texts, schedules appointments, captures leads, and seamlessly transfers callers to the right human agent. Businesses can get started in minutes and immediately deliver a polished, consistent customer experience around the clock—no coding or technical expertise required. It works with any phone to turn any business phone line into an intelligent virtual receptionist. 24/7 CALL & SMS HANDLING AIR answers every call and text 24/7. It handles multiple conversations at once, so no customer ever hits voicemail during business hours, or after. It's trained on your business using your website, FAQs, and uploaded documents, so every answer is accurate, specific, and on-brand. When complex questions need a human, AIR transfers the call along with a full conversation summary, so your team picks up right where AIR left off. AIR also handles inbound text messages. When someone texts your business number, AIR replies instantly — answering questions, booking appointments via SMS, and passing conversations to your team with full context when a human touch is needed. It also auto-texts follow-up details like confirmations and links after every call, no manual follow up needed. APPOINTMENT SCHEDULING & LEAD CAPTURE AIR doesn't just answer calls, it takes action. It handles appointment scheduling by checking real-time availability across your calendars, whether the meeting is in person or virtual. It captures lead details during the call and pushes them directly into your CRM, so no opportunity ever slips through the cracks. When calls overflow during busy periods, AIR steps in as a smart queue handler, capturing caller needs and keeping every customer engaged. WORKS WITH ANY PHONE AIR works on top of your existing phone setup, whether that's RingCentral, a legacy PBX, or a third-party cloud provider. Connect it in minutes via SIP integration or call forwarding. Add it to specific lines. Use it as your primary front desk or a backup for overflow in your current phone environment. This means you can have a fully working AI receptionist on any existing business number, no migration or IT needed. CONVERSATIONAL MULTILINGUAL SUPPORT AND INSIGHTS AIR understands callers naturally — not just keywords, but actual intent. It responds with a human-like tone that reflects your brand, speaks 10+ languages, and can detect and switch languages mid-call. You get an easy to understand analytics dashboard that tracks call performance, shows common questions, and flags knowledge gaps. Improve AIR's responses easily with one click. Spam calls are blocked automatically before they reach your team, and every call is transcribed so you can review, train, or stay compliant. WHY CHOOSE RINGCENTRAL AIR Businesses of all sizes choose RingCentral AIR to eliminate missed calls, improve response times, and reduce operational costs. It's simple to set up, works with any business phone line, and handles calls and texts 24/7. The results speak for themselves. A mental health practice projected $1.7M in added revenue after patient intakes jumped. A healthcare company saw bookings climb six figures month over month. A security firm freed up its team to triple outbound call activity without a single new hire. **Average Rating:** 4.7/5.0 **Total Reviews:** 15 #### Who Is the Company Behind RingCentral AI Receptionist (AIR)? - **Seller:** [RingCentral](https://www.g2.com/sellers/ringcentral) - **Company Website:** www.ringcentral.com - **Year Founded:** 1999 - **HQ Location:** Belmont, CA - **Twitter:** @RingCentral 61,963 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c5feb596db1b6a55b89021e6c3d499a6bb38b1cce9bfb6bcc3e569df83d09956&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F60868%2F&secure%5Burl_type%5D=linkedin_company_website) 6,726 employees on LinkedIn® #### Who Uses This Product? - **Company Size:** 53% Small, 33% Medium #### What Do G2 Reviewers Say About RingCentral AI Receptionist (AIR)? _AI-generated summary from verified user reviews_ ##### Pros - Users find the **ease of use** of RingCentral AI Receptionist invaluable for delivering excellent customer service effortlessly. - Users value the **ease of customer support** , enabling teams to focus on projects while maintaining excellent service. - Users praise the **easy setup** of RingCentral AI Receptionist, highlighting a pain-free implementation and management experience. - Users find the **efficiency** of RingCentral AI Receptionist impressive, enhancing productivity and customer service support. - Users appreciate the **ease of deployment and management** , which significantly enhances daily efficiency and task streamlining. ##### Cons - Users experience **caller ID issues** with RingCentral AI Receptionist, affecting call clarity and professionalism. - Users experience **Caller ID issues** with RingCentral AIR, leading to confusion and disrupted communication. - Users report **caller ID issues** with RingCentral AIR, causing confusion during calls and impacting communication effectiveness. - Users find the **extra costs** associated with RingCentral AI Receptionist frustrating and wish it was included. - Users express disappointment over the **high cost** of RingCentral AI Receptionist, wishing it was included in the package. #### What Are Recent G2 Reviews of RingCentral AI Receptionist (AIR)? **["Helpful for Handling Calls Without Missing Important Details"](https://www.g2.com/survey_responses/ringcentral-ai-receptionist-air-review-13175132)** **Rating:** 5.0/5.0 stars _— Aashu J._ [Read full review](https://www.g2.com/survey_responses/ringcentral-ai-receptionist-air-review-13175132) **["AIR Automates Routine Calls with Fast Routing, Scheduling, and SMS Follow-Up"](https://www.g2.com/survey_responses/ringcentral-ai-receptionist-air-review-13229836)** **Rating:** 5.0/5.0 stars _— Cyprian A._ [Read full review](https://www.g2.com/survey_responses/ringcentral-ai-receptionist-air-review-13229836) ### [Genesys Cloud CX](https://www.g2.com/it/products/genesys-cloud-cx/reviews) Genesys Cloud CX® è una soluzione di orchestrazione delle esperienze potenziata dall'IA che consente alle organizzazioni di coordinare le interazioni con clienti e dipendenti in ogni punto di contatto. Collegando dati, sistemi e flussi di lavoro in tempo reale, aiuta le aziende a offrire esperienze più coerenti e personalizzate che migliorano la fedeltà, l'efficienza e i risultati aziendali complessivi. La soluzione riunisce IA; coinvolgimento vocale e digitale; instradamento intelligente e automazione; gestione del coinvolgimento della forza lavoro; e orchestrazione del percorso end-to-end in un'unica soluzione cloud unificata. La sua architettura aperta e flessibile consente alle organizzazioni di integrarsi facilmente con i sistemi esistenti, riducendo la complessità e creando un'esperienza più connessa tra i canali, consentendo l'innovazione senza interruzioni. Le organizzazioni utilizzano Genesys Cloud CX per accelerare il tempo di valorizzazione attraverso una rapida implementazione e capacità facili da distribuire, riducendo al contempo i costi di servizio con l'automazione guidata dall'IA. La personalizzazione in tempo reale e le interazioni contestuali aiutano a migliorare la soddisfazione del cliente, mentre le capacità native dell'IA migliorano la produttività degli agenti, semplificano i flussi di lavoro e supportano decisioni più rapide e informate. Un livello di dati unificato fornisce approfondimenti in tempo reale e garantisce esperienze senza soluzione di continuità tra i canali, eliminando i silos e migliorando la visibilità delle operazioni. La governance dell'IA integrata supporta un'adozione sicura, conforme e spiegabile, particolarmente importante per le industrie regolamentate. Progettata per la scala aziendale, la piattaforma offre alta disponibilità, stabilità e sicurezza, con la scalabilità e la flessibilità per supportare operazioni globali e esigenze aziendali in evoluzione mantenendo la resilienza. Genesys Cloud CX è ampiamente utilizzato da organizzazioni di tutte le dimensioni per orchestrare esperienze personalizzate dei clienti su larga scala, migliorare l'efficienza, semplificare lo stack tecnologico e ottenere un ROI misurabile. **Average Rating:** 4.4/5.0 **Total Reviews:** 1,468 #### Who Is the Company Behind Genesys Cloud CX? - **Venditore:** [Genesys](https://www.g2.com/it/sellers/genesys) - **Sito web dell'azienda:** www.genesys.com - **Anno di Fondazione:** 1990 - **Sede centrale:** Menlo Park, CA - **Twitter:** @Genesys 32,180 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=3547218b0d552bcecdf111c8d197252c4dce8c2ddc2ffe5bceabde22115e5fc1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F601919%2F&secure%5Burl_type%5D=linkedin_company_website) 8,569 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Case Advocate, Manager - **Top Industries:** Tecnologia dell'informazione e servizi, Servizi finanziari - **Company Size:** 45% Medium, 40% Large #### What Do G2 Reviewers Say About Genesys Cloud CX? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti trovano Genesys Cloud CX **eccezionalmente facile da usare** , consentendo agli utenti aziendali di gestire autonomamente le configurazioni. - Gli utenti apprezzano l' **evoluzione continua delle funzionalità** di Genesys Cloud CX, migliorando le operazioni del contact center e la soddisfazione degli utenti. - Gli utenti apprezzano l' **affidabilità** di Genesys Cloud CX, elogiando la sua accessibilità e il supporto per la continuità aziendale. - Gli utenti apprezzano l' **efficienza** di Genesys Cloud CX, migliorando l'agilità e semplificando le operazioni del contact center su più canali. - Gli utenti apprezzano l' **interfaccia intuitiva** di Genesys Cloud CX, migliorando la gestione delle interazioni con i clienti e delle prestazioni della forza lavoro. ##### Cons - Gli utenti notano le **funzionalità limitate** di Genesys Cloud CX, in particolare nella traduzione vocale e nella disponibilità degli strumenti. - Gli utenti notano le **funzionalità mancanti** in Genesys Cloud CX, inclusa la personalizzazione limitata del cruscotto e le opzioni di reportistica complesse. - Gli utenti trovano la **complessità dell'interfaccia** impegnativa, soprattutto per i nuovi arrivati che navigano tra molteplici funzionalità e impostazioni. - Gli utenti trovano le **capacità di reporting inadeguate** di Genesys Cloud CX frustranti, richiedendo uno sforzo extra per ottenere informazioni di base. - Gli utenti trovano la **curva di apprendimento ripida** con Genesys Cloud CX, poiché l'interfaccia e le funzionalità possono essere inizialmente confuse. #### What Are Recent G2 Reviews of Genesys Cloud CX? **["Potere Omnicanale Centralizzato con Reportistica in Tempo Reale Intuitiva"](https://www.g2.com/it/survey_responses/genesys-cloud-cx-review-13150184)** **Rating:** 5.0/5.0 stars _— Utente verificato in Tecnologia dell'informazione e servizi_ [Read full review](https://www.g2.com/it/survey_responses/genesys-cloud-cx-review-13150184) **["Configurazione senza sforzo, potenti integrazioni"](https://www.g2.com/it/survey_responses/genesys-cloud-cx-review-12997137)** **Rating:** 5.0/5.0 stars _— Lucas A._ [Read full review](https://www.g2.com/it/survey_responses/genesys-cloud-cx-review-12997137) #### What Are G2 Users Discussing About Genesys Cloud CX? - [A cosa serve Genesys Cloud CX?](https://www.g2.com/it/discussions/what-is-genesys-cloud-cx-used-for) - 3 comments, 2 upvotes - [Che tipo di software è Zendesk?](https://www.g2.com/it/discussions/what-kind-of-software-is-zendesk) - 2 comments - [Quali sono i 4 vantaggi più importanti di Active Directory?](https://www.g2.com/it/discussions/what-are-the-4-most-important-benefits-of-active-directory) - 1 comment - [Cosa fa Genesys Cloud per Salesforce?](https://www.g2.com/it/discussions/what-does-genesys-cloud-for-salesforce-do) - 2 comments - [Does Genesys integrate with Salesforce?](https://www.g2.com/it/discussions/purecloud-for-salesforce-does-genesys-integrate-with-salesforce) ### [Dialpad Support](https://www.g2.com/it/products/dialpad-support/reviews) Dialpad Support è una soluzione per contact center nativa dell'IA che integra approfondimenti in tempo reale, automazione e coaching in un unico sistema, in modo che agenti e supervisori abbiano il contesto di cui hanno bisogno, quando ne hanno bisogno. Dialpad Support modernizza i contact center in entrata con trascrizioni in tempo reale, riepiloghi IA e azioni da intraprendere che mantengono gli agenti concentrati sulla conversazione invece che sulla presa di appunti. I supervisori possono formare e monitorare i team con il tracciamento del sentiment in tempo reale e la gestione automatizzata della qualità. Dialpad offre anche una soluzione in uscita che guida i rappresentanti di vendita con coaching IA in tempo reale, automazione e approfondimenti, in modo che sia le operazioni in entrata che in uscita possano funzionare sulla stessa piattaforma. Sulla piattaforma Dialpad, gli Agenti IA sono disponibili per interazioni sia vocali che digitali, lavorando al fianco del tuo team per gestire le richieste di routine e liberare gli agenti per conversazioni più complesse. Con Dialpad, puoi: - Fornire assistenza agli agenti in tempo reale - Formare e monitorare i team con sentiment in tempo reale e gestione automatizzata della qualità - Utilizzare Agenti IA su canali vocali e digitali per supportare i clienti 24 ore su 24 - Trasformare le conversazioni in intelligenza che aiuta il tuo team a conoscere il cliente e prendere decisioni informate **Average Rating:** 4.4/5.0 **Total Reviews:** 680 #### Who Is the Company Behind Dialpad Support? - **Venditore:** [Dialpad](https://www.g2.com/it/sellers/dialpad) - **Sito web dell'azienda:** Dialpad.com - **Anno di Fondazione:** 2011 - **Sede centrale:** San Ramon, California - **Twitter:** @DialpadHQ 60 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6b95ce4b1a611b8e2cb68586d5533162aa3ebba2fdf36c04185ac44e2a69906c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3967399%2F&secure%5Burl_type%5D=linkedin_company_website) 1,499 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Account Manager, Customer Service Rep - **Top Industries:** Servizi finanziari, Servizi al consumatore - **Company Size:** 45% Medium, 31% Small #### What Do G2 Reviewers Say About Dialpad Support? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti trovano la **sezione di aiuto online incredibilmente utile** , consentendo risposte rapide e migliorando l'esperienza di supporto. - Gli utenti apprezzano la **facilità d'uso** di Dialpad Support, trovando la navigazione e le richieste di supporto semplici ed efficienti. - Gli utenti apprezzano il **supporto clienti reattivo** di Dialpad, apprezzando risoluzioni rapide e comunicazioni efficaci per i loro problemi. - Gli utenti apprezzano le **funzionalità di trascrizione e integrazione CRM** di Dialpad Support, migliorando l'efficienza nelle comunicazioni con i clienti. - Gli utenti apprezzano i **tempi di risposta rapidi** del supporto Dialpad, affrontando efficacemente i problemi con assistenza tempestiva. ##### Cons - Gli utenti trovano il **scarso supporto clienti** di Dialpad Support dispendioso in termini di tempo e spesso poco utile nella risoluzione dei problemi. - Gli utenti sperimentano **ritardi nella connessione delle chiamate** e trovano carenti le funzionalità di segnalazione e dell'app, influenzando la loro esperienza complessiva. - Gli utenti sono frustrati dal **supporto ritardato** , rendendo difficile ottenere assistenza urgente quando è più necessaria. - Gli utenti riscontrano **problemi con il dialer** tra cui ritardi, inesattezze nella coda delle chiamate e difficoltà con la reportistica e l'utilizzo dell'app. - Gli utenti sperimentano tempi di attesa **frustrantemente lunghi** per le risposte, specialmente durante le ore di punta, ostacolando risoluzioni rapide. #### What Are Recent G2 Reviews of Dialpad Support? **["Configurazione Facile, Prezzi Equi e Integrazioni Solide con Halo PSA e Slack"](https://www.g2.com/it/survey_responses/dialpad-support-review-12836209)** **Rating:** 5.0/5.0 stars _— Christopher R._ [Read full review](https://www.g2.com/it/survey_responses/dialpad-support-review-12836209) **["Recensione aggiornata di Dialpad"](https://www.g2.com/it/survey_responses/dialpad-support-review-10344582)** **Rating:** 5.0/5.0 stars _— Mohammed P._ [Read full review](https://www.g2.com/it/survey_responses/dialpad-support-review-10344582) #### What Are G2 Users Discussing About Dialpad Support? - [A cosa serve Dialpad Sell?](https://www.g2.com/it/discussions/what-is-dialpad-sell-used-for) - [A cosa serve il Dialpad Contact Center?](https://www.g2.com/it/discussions/what-is-dialpad-contact-center-used-for) - 1 comment ### [CallRail](https://www.g2.com/it/products/callrail/reviews) CallRail è la piattaforma di coinvolgimento dei lead che rende facile per le aziende attrarre più lead, convertire più clienti e ottimizzare il loro marketing. Servendo più di 220.000 aziende in tutto il mondo, le soluzioni basate sull'IA di CallRail aiutano le aziende ad attribuire ogni chiamata, messaggio, chat e modulo al loro percorso di marketing, a utilizzare le intuizioni dalle loro conversazioni per comprendere meglio i loro acquirenti e a eliminare le opportunità perse con l'IA che può gestire le interazioni con i lead 24/7. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,742 #### Who Is the Company Behind CallRail? - **Venditore:** [CallRail](https://www.g2.com/it/sellers/callrail) - **Sito web dell'azienda:** www.callrail.com - **Anno di Fondazione:** 2011 - **Sede centrale:** Atlanta, GA - **Twitter:** @CallRail 6,067 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=82fca7a26343309ac83a51e2c155ddd9ac6130b3ba2b4b54bc117ccc56375be6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2567008%2F&secure%5Burl_type%5D=linkedin_company_website) 353 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing e pubblicità, Immobiliare - **Company Size:** 73% Small, 22% Medium #### What Do G2 Reviewers Say About CallRail? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **facilità d'uso** di CallRail, che semplifica la gestione delle chiamate e migliora l'efficienza del tracciamento. - Gli utenti apprezzano la **facilità d'uso e le funzionalità di tracciamento efficaci** di CallRail, migliorando la gestione delle chiamate e la visibilità delle campagne. - Gli utenti apprezzano le capacità di **tracciamento dettagliato delle chiamate** di CallRail, che forniscono chiari approfondimenti sulle campagne di marketing efficaci. - Gli utenti amano le **capacità di tracciamento perspicaci** di CallRail, che consentono un'analisi chiara delle campagne e strategie di marketing migliorate. - Gli utenti apprezzano l' **accuratezza dell'attribuzione** di CallRail, che collega efficacemente le chiamate a specifici sforzi di marketing per ottenere migliori approfondimenti. ##### Cons - Gli utenti trovano la mancanza di **messaggistica di gruppo e registrazione delle chiamate in uscita** frustrante e limitante per le loro esigenze. - Gli utenti riscontrano **problemi di integrazione** con CallRail, in particolare con connessioni a CRM di nicchia e software di gestione dei pazienti. - Gli utenti trovano la **curva di apprendimento ripida** a causa della navigazione poco chiara e del supporto insufficiente per le funzionalità meno comuni. - Gli utenti riscontrano **problemi di chiamata** con ritardi nei riflessi delle chiamate e un supporto clienti poco utile durante le sfide di integrazione. - Gli utenti spesso affrontano **problemi con i numeri** , inclusi chiamate spam e preoccupazioni riguardo alla fatturazione basata sui minuti di chiamata. #### What Are Recent G2 Reviews of CallRail? **["Voice Assist è un punto di svolta: interfaccia utente pulita, integrazioni fluide, prestazioni solide"](https://www.g2.com/it/survey_responses/callrail-review-12646622)** **Rating:** 4.5/5.0 stars _— Manind G._ [Read full review](https://www.g2.com/it/survey_responses/callrail-review-12646622) **["Tracciamento delle chiamate senza sforzo con approfondimenti AI, necessita di semplificazione dell'installazione"](https://www.g2.com/it/survey_responses/callrail-review-11188871)** **Rating:** 4.5/5.0 stars _— Kevin D._ [Read full review](https://www.g2.com/it/survey_responses/callrail-review-11188871) #### What Are G2 Users Discussing About CallRail? - [Sono nuovo di CallRail e non riesco a capire come integrarlo con le mie analisi di marketing. Qualche consiglio?](https://www.g2.com/it/discussions/i-m-new-to-callrail-and-can-t-figure-out-how-to-integrate-it-with-my-marketing-analytics-any-guidance) - [A cosa serve CallRail?](https://www.g2.com/it/discussions/callrail-what-is-callrail-used-for) - [How do I temporarily disable Chrome Remote Desktop?](https://www.g2.com/it/discussions/how-do-i-temporarily-disable-chrome-remote-desktop) - [Come faccio a cancellare CallRail?](https://www.g2.com/it/discussions/how-do-i-cancel-callrail) - 1 comment - [Is CallRail free?](https://www.g2.com/it/discussions/is-callrail-free) - 2 comments ### [Glia](https://www.g2.com/it/products/glia/reviews) Glia è la piattaforma numero 1 per le interazioni bancarie intelligenti, fornendo una forza lavoro AI appositamente costruita per l'industria bancaria — e l'unica con una garanzia di zero allucinazioni e iniezione di prompt per l'AI dei clienti e dei membri. Affidato da oltre 700 istituzioni finanziarie, l'architettura ChannelLess® di Glia elimina l'attrito del supporto tradizionale unificando voce, digitale e AI in un'unica base efficiente. Con oltre 1.000 obiettivi bancari pre-costruiti e passaggi senza soluzione di continuità da umano a AI, aiutiamo le istituzioni a ridurre i costi operativi e i tassi di abbandono accelerando la crescita di prestiti e depositi. La nostra missione è aiutare a costruire comunità fiorenti, garantendo che ogni interazione bancaria — AI o umana — costruisca fiducia duratura e valore misurabile. Scopri di più su glia.com. **Average Rating:** 4.8/5.0 **Total Reviews:** 86 #### Who Is the Company Behind Glia? - **Venditore:** [Glia](https://www.g2.com/it/sellers/glia) - **Sito web dell'azienda:** www.glia.com - **Anno di Fondazione:** 2012 - **Sede centrale:** New York, New York - **Twitter:** @GliaInc 1,471 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9c40dd69f0034842e0426fc1e970021f5662ed97302bcd912d3d928168852805&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F2687116%2F&secure%5Burl_type%5D=linkedin_company_website) 468 dipendenti su LinkedIn® #### Who Uses This Product? - **Top Industries:** Bancario, Servizi finanziari - **Company Size:** 67% Medium, 17% Small #### What Do G2 Reviewers Say About Glia? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano il **supporto clienti reattivo** di Glia, migliorando la loro esperienza e le operazioni fluide. - Gli utenti apprezzano il **supporto clienti eccezionale** di Glia, rendendo l'implementazione e l'uso senza soluzione di continuità ed efficiente. - Gli utenti elogiano la **facilità d'uso** di Glia, consentendo un'implementazione senza soluzione di continuità e un supporto clienti efficace per esperienze migliorate. - Gli utenti apprezzano l' **efficienza** di Glia nel semplificare i processi di servizio, consentendo risoluzioni più rapide e una maggiore soddisfazione dei membri. - Gli utenti elogiano il **supporto eccezionale e la ricchezza di funzionalità** di Glia, migliorando l'esperienza complessiva dei membri senza soluzione di continuità. ##### Cons - Gli utenti esprimono il desiderio di **funzionalità mancanti** come migliori approfondimenti e report dettagliati nell'assistente virtuale di Glia. - Gli utenti affrontano **problemi di integrazione** con Glia, lottando per incorporarlo senza problemi con i sistemi e il software esistenti. - Gli utenti esprimono frustrazione per la **funzionalità limitata della selezione del tipo di media** che complica l'uso efficace di Glia. - Gli utenti sperimentano **un supporto clienti scadente** , spesso affrontando risposte generiche che non affrontano adeguatamente le loro richieste o problemi. - Gli utenti ritengono che **la reportistica potrebbe essere migliorata** con una migliore pianificazione e integrità dei dati per potenziare la funzionalità. #### What Are Recent G2 Reviews of Glia? **["Cambio Canale Senza Interruzioni, Supporto Incomparabile"](https://www.g2.com/it/survey_responses/glia-review-11801729)** **Rating:** 5.0/5.0 stars _— Silvio E._ [Read full review](https://www.g2.com/it/survey_responses/glia-review-11801729) **["Configurazione senza soluzione di continuità, migliora significativamente il flusso di lavoro"](https://www.g2.com/it/survey_responses/glia-review-11814799)** **Rating:** 5.0/5.0 stars _— Kimberly B._ [Read full review](https://www.g2.com/it/survey_responses/glia-review-11814799) #### What Are G2 Users Discussing About Glia? - [A cosa serve Glia?](https://www.g2.com/it/discussions/what-is-glia-used-for) - 1 comment ### [Nextiva](https://www.g2.com/it/products/nextiva/reviews) Nextiva è un'azienda di CXM unificato che fornisce soluzioni per l'esperienza del cliente potenziate dall'IA. Nextiva alimenta oltre 100.000 aziende e miliardi di conversazioni ogni anno con la sua piattaforma all-in-one per l'esperienza del cliente. Da un unico hub di comunicazione potenziato dall'IA, Nextiva trasforma il modo in cui le aziende interagiscono con i loro clienti. L'impegno dell'azienda per un Servizio Straordinario® e un approccio incentrato sul cliente è stato il suo pilastro per 15 anni. Fondata nel 2008 e con sede a Scottsdale, Arizona, Nextiva ha ottenuto 200 milioni di dollari da Goldman Sachs Asset Management nel suo primo round di finanziamento, valutando l'azienda a 2,7 miliardi di dollari alla fine del 2021. Scopri di più su www.nextiva.com. **Average Rating:** 4.5/5.0 **Total Reviews:** 3,582 #### Who Is the Company Behind Nextiva? - **Venditore:** [Nextiva](https://www.g2.com/it/sellers/nextiva) - **Anno di Fondazione:** 2008 - **Sede centrale:** Scottsdale, Arizona - **Twitter:** @Nextiva 21,295 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=434d5ec5d0765605afc77e3535fff65d535fb70db670aeec87a896bf2e39e9d6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F459293%2F&secure%5Burl_type%5D=linkedin_company_website) 1,497 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, Office Manager - **Top Industries:** Ospedali e assistenza sanitaria, Assicurazioni - **Company Size:** 77% Small, 22% Medium #### What Do G2 Reviewers Say About Nextiva? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano il **supporto clienti eccezionale** di Nextiva, godendo di assistenza rapida e configurazione dell'account senza problemi. - Gli utenti apprezzano la **facilità d'uso** di Nextiva, beneficiando di un onboarding semplice e di un eccellente supporto clienti. - Gli utenti lodano Nextiva per il suo **eccellente servizio clienti** e l'esperienza di onboarding senza intoppi, rendendo l'implementazione senza sforzo. - Gli utenti elogiano la **facile configurazione** di Nextiva, apprezzando l'implementazione rapida e il servizio clienti di supporto durante tutto il processo. - Gli utenti elogiano **l'affidabilità di Nextiva** , evidenziata da un servizio clienti eccezionale e un processo di onboarding senza intoppi. ##### Cons - Gli utenti trovano la **difficile configurazione** di Nextiva impegnativa, complicando l'installazione e la gestione per grandi team. - Gli utenti trovano la **complessità dell'installazione e dell'integrazione** impegnativa, soprattutto per i nuovi arrivati sulla piattaforma. - Gli utenti riscontrano **problemi numerici** con Nextiva, inclusi ritardi nella visualizzazione delle informazioni sulle chiamate e rifiuti automatici delle chiamate. - Gli utenti trovano i **processi complessi** di configurazione di Nextiva frustranti, influenzando negativamente la loro esperienza complessiva. - Gli utenti trovano la **configurazione difficile** di Nextiva piuttosto impegnativa e macchinosa, influenzando la loro esperienza iniziale e la gestione. #### What Are Recent G2 Reviews of Nextiva? **["Semplificare la comunicazione aziendale"](https://www.g2.com/it/survey_responses/nextiva-review-13237018)** **Rating:** 5.0/5.0 stars _— Pablo V._ [Read full review](https://www.g2.com/it/survey_responses/nextiva-review-13237018) **["Sistema telefonico facile da usare con qualità delle chiamate affidabile e ottimo supporto"](https://www.g2.com/it/survey_responses/nextiva-review-13214493)** **Rating:** 4.5/5.0 stars _— Taryn N._ [Read full review](https://www.g2.com/it/survey_responses/nextiva-review-13214493) #### What Are G2 Users Discussing About Nextiva? - [Come ha rivoluzionato Nextiva i sistemi di comunicazione aziendale con le sue soluzioni VoIP?](https://www.g2.com/it/discussions/how-has-nextiva-revolutionized-business-communication-systems-with-its-voip-solutions) - 2 comments - [A cosa serve Nextiva?](https://www.g2.com/it/discussions/what-is-nextiva-used-for) - 2 comments - [Qual è la funzione VoIP?](https://www.g2.com/it/discussions/what-is-voip-feature) - 3 comments - [Quali sono alcune caratteristiche di un PBX?](https://www.g2.com/it/discussions/nextiva-what-are-some-features-of-a-pbx) - 1 comment - [What does nextiva do?](https://www.g2.com/it/discussions/what-does-nextiva-do) - 3 comments ### [Jotform AI Agents](https://www.g2.com/it/products/jotform-ai-agents/reviews) Gli Agenti AI di Jotform sono assistenti automatizzati in tempo reale progettati per aiutare i tuoi utenti in qualsiasi momento del giorno o della notte. Gli Agenti AI rappresentano il futuro del servizio clienti. Allena e personalizza il tuo agente AI personale per migliorare il coinvolgimento degli utenti, migliorare i tempi di risposta e ottimizzare le operazioni di supporto. Con il costruttore AI intuitivo e senza codice di Jotform, puoi facilmente addestrare e personalizzare il tuo Agente AI per adattarlo alla voce del tuo marchio, supportare i flussi di lavoro e rispondere con le informazioni esatte di cui i tuoi utenti hanno bisogno. Basta fornire dettagli chiave, documenti, FAQ o dati dei moduli, e il tuo Agente AI apprenderà da questo contesto per offrire interazioni accurate e personalizzate. Questo livello di personalizzazione aiuta i team a migliorare i tempi di risposta, aumentare la soddisfazione degli utenti e ottimizzare le operazioni di supporto in ogni fase del percorso del cliente. Uno dei vantaggi più potenti della piattaforma è la sua vasta libreria di oltre 7.000 modelli di Agenti AI personalizzabili. Questi modelli pronti all'uso forniscono un punto di partenza facile per una vasta gamma di casi d'uso, tra cui supporto clienti, onboarding, qualificazione dei lead, pianificazione degli appuntamenti, educazione sui prodotti, formazione interna e altro ancora. Ogni modello può essere completamente personalizzato con le tue istruzioni, tono, flussi di lavoro e conoscenze specifiche del settore, permettendoti di distribuire Agenti AI ad alte prestazioni in pochi minuti. Gli Agenti AI di Jotform forniscono assistenza automatizzata 24/7, garantendo che i tuoi clienti ricevano supporto immediato anche al di fuori dell'orario lavorativo. Mentre dormi, i tuoi Agenti AI continuano a lavorare, gestendo richieste, risolvendo problemi, raccogliendo informazioni e fornendo risposte accurate in ogni momento. Questa disponibilità continua riduce i tempi di attesa, aumenta il coinvolgimento e aiuta i team a tenere il passo con la crescente domanda. Con il supporto multicanale, gli Agenti AI di Jotform possono operare ovunque si trovino i tuoi utenti. Distribuisci i tuoi agenti su web, widget di chat, email, telefono, WhatsApp, Messenger, Gmail, WordPress e altri canali di comunicazione per un'esperienza di supporto unificata e coerente. Questa flessibilità omnicanale garantisce che i tuoi utenti ricevano sempre assistenza in tempo reale, indipendentemente dal dispositivo o dalla piattaforma. Per i team che richiedono interazioni basate sulla voce, Jotform offre potenti capacità telefoniche e SMS. Gli Agenti AI possono gestire chiamate in entrata, condurre conversazioni vocali naturali, rispondere a domande e trascrivere messaggi parlati, tutto con un tono amichevole e simile a quello umano. Questo rende gli Agenti AI di Jotform ideali per hotline di servizio clienti, promemoria di appuntamenti, supporto telefonico e menu telefonici automatizzati. Gli Agenti AI possono anche eseguire azioni personalizzabili in base ai tuoi flussi di lavoro. Definisci comportamenti specifici, trigger, passaggi di follow-up o compiti automatizzati che il tuo agente deve eseguire. Che tu voglia qualificare lead, inviare email, aggiornare record CRM, instradare richieste, generare report o raccogliere dati tramite moduli, il tuo Agente AI segue le tue regole con precisione. Combinando automazione in tempo reale, personalizzazione senza codice, supporto multicanale e comunicazione intelligente, gli Agenti AI di Jotform aiutano le organizzazioni a scalare la loro esperienza cliente senza sforzo. Che tu sia una piccola impresa o un'azienda globale, gli Agenti AI forniscono la velocità, l'accuratezza e la disponibilità necessarie per supportare gli utenti in ogni momento. **Average Rating:** 4.5/5.0 **Total Reviews:** 660 #### Who Is the Company Behind Jotform AI Agents? - **Venditore:** [Jotform](https://www.g2.com/it/sellers/jotform) - **Sito web dell'azienda:** www.jotform.com - **Anno di Fondazione:** 2006 - **Sede centrale:** San Francisco, California - **Twitter:** @Jotform 39,289 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8baa6a5c796d62ca5df3355392c638c519f99283c496ed24278490484f9fcca1&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3541463%2F&secure%5Burl_type%5D=linkedin_company_website) 901 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner, CEO - **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer - **Company Size:** 73% Small, 11% Medium #### What Do G2 Reviewers Say About Jotform AI Agents? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **facilità d'uso** degli Agenti AI di Jotform, che semplifica notevolmente la creazione di sondaggi e l'automazione dei flussi di lavoro. - Gli utenti apprezzano la **facile configurazione** degli Agenti AI di Jotform, consentendo un'integrazione senza problemi nelle operazioni aziendali quotidiane. - Gli utenti apprezzano le **capacità di risparmio di tempo** degli agenti AI di Jotform, migliorando significativamente la loro produttività nella creazione di sondaggi. - Gli utenti apprezzano l' **efficienza** degli agenti AI di Jotform, che semplificano la creazione di moduli e migliorano la produttività complessiva. - Gli utenti apprezzano la **facilità di configurazione** degli Agenti AI di Jotform, permettendo una rapida integrazione nelle attività quotidiane. ##### Cons - Gli utenti sperimentano **allucinazioni e incomprensioni** con gli agenti AI di Jotform, portando a confusione e frustrazione durante le interazioni. - Gli utenti trovano le **capacità limitate dell'IA** impegnative, specialmente per personalizzare i flussi di lavoro e comprendere esigenze specifiche. - Gli utenti trovano le **funzionalità limitate** degli Agenti AI di Jotform restrittive, ostacolando la flessibilità nei flussi di lavoro e nella gestione delle sessioni. - Gli utenti trovano le **funzionalità AI inadeguate** degli Agenti AI di Jotform frustranti, poiché spesso allucinano e interpretano male le richieste. - Gli utenti esprimono frustrazione per la **scarsa comprensione** degli agenti AI di Jotform, influenzando l'usabilità e il successo del progetto. #### What Are Recent G2 Reviews of Jotform AI Agents? **["Assistente AI veloce e senza codice che fornisce risposte contestuali"](https://www.g2.com/it/survey_responses/jotform-ai-agents-review-13188480)** **Rating:** 5.0/5.0 stars _— VELYON I._ [Read full review](https://www.g2.com/it/survey_responses/jotform-ai-agents-review-13188480) **["Jotform rende la cattura dei lead facile con modelli intuitivi e instradamento intelligente"](https://www.g2.com/it/survey_responses/jotform-ai-agents-review-13213003)** **Rating:** 4.0/5.0 stars _— Pratyush S._ [Read full review](https://www.g2.com/it/survey_responses/jotform-ai-agents-review-13213003) ### [Smith.ai AI Receptionist](https://www.g2.com/it/products/smith-ai-ai-receptionist/reviews) AI Receptionist è una soluzione sofisticata di risposta alle chiamate e gestione delle richieste supportata da agenti umani esperti. Aiuta le aziende di tutte le dimensioni a gestire l'interazione con i clienti, offrendo un approccio modernizzato ai servizi tradizionali di receptionist. Progettato per le aziende in crescita che cercano una risposta più rapida ai lead e una migliore interazione con i clienti in vari settori, AI Receptionist di Smith.ai garantisce che ogni chiamante — nuovo o di ritorno — riceva un'attenzione tempestiva e professionale. AI Receptionist risponde alle chiamate 24/7 con un uptime del 99,95%+, utilizzando una voce naturale e una latenza minima. Gestisce lo screening, la qualificazione dei lead e l'accoglienza mentre i receptionist umani sono pronti per escalation o richieste complesse. Questo modello ibrido offre l'efficienza dell'AI con un supporto umano senza soluzione di continuità. AI Receptionist è dotato di playbook personalizzati per la gestione delle chiamate che sono adattati per allinearsi ai tuoi flussi di lavoro. Questi playbook assicurano che ogni interazione rifletta la voce, i valori e gli standard di qualità del tuo marchio. Il nostro ecosistema di integrazione include oltre 7.000 piattaforme — come HouseCall Pro, ServiceTitan, MyCase e HubSpot — in modo che i dati delle chiamate fluiscano direttamente nel tuo CRM, software di pianificazione e altri strumenti. Questa configurazione unificata centralizza le operazioni e i report tra le sedi della tua azienda. La dashboard di AI Receptionist fornisce approfondimenti in tempo reale sull'attività delle chiamate, con riepiloghi dettagliati, registrazioni e trascrizioni per aiutare le aziende a monitorare le prestazioni e prendere decisioni basate sui dati. Con prezzi a partire da $0/mese, AI Receptionist offre alle aziende in crescita un modo potente ed economico per gestire ogni scenario di chiamata con un'agilità senza pari. **Average Rating:** 4.7/5.0 **Total Reviews:** 21 #### Who Is the Company Behind Smith.ai AI Receptionist? - **Venditore:** [Smith.ai](https://www.g2.com/it/sellers/smith-ai) - **Sito web dell'azienda:** smith.ai - **Anno di Fondazione:** 2015 - **Sede centrale:** Los Altos, California - **Twitter:** @smithdotai 1,011 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=f366087bc5da3eb58c05d05587bb74a2267ad4ec1371a663dd97e51a0eefb2af&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F18531286%2F&secure%5Burl_type%5D=linkedin_company_website) 345 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Owner - **Company Size:** 90% Small, 10% Medium #### What Are Recent G2 Reviews of Smith.ai AI Receptionist? **["Screening delle chiamate efficiente e transizioni fluide da AI a umano"](https://www.g2.com/it/survey_responses/smith-ai-ai-receptionist-review-12149993)** **Rating:** 4.5/5.0 stars _— Cenmar F._ [Read full review](https://www.g2.com/it/survey_responses/smith-ai-ai-receptionist-review-12149993) **["Amiamo Smith.ai"](https://www.g2.com/it/survey_responses/smith-ai-ai-receptionist-review-11734422)** **Rating:** 5.0/5.0 stars _— Tawnee S._ [Read full review](https://www.g2.com/it/survey_responses/smith-ai-ai-receptionist-review-11734422) ### [Deepgram](https://www.g2.com/it/products/deepgram/reviews) Piattaforma Enterprise Voice AI progettata per sviluppatori che creano prodotti orientati alla voce utilizzando API di riconoscimento vocale, sintesi vocale o conversione vocale. Oltre 200.000 sviluppatori costruiscono con i modelli fondamentali nativi per la voce di Deepgram, accessibili tramite API o software autogestito. Inizia a costruire con 200 dollari in crediti gratuiti! Oltre a ciò, gli sviluppatori possono: 🔊 Elaborare audio in streaming live o pre-registrato con una precisione superiore 🗣️ Convertire testo in voci AI dal suono naturale per casi d'uso aziendali con la sintesi vocale ⚡️ Creare facilmente agenti vocali con la nostra API unificata per agenti vocali 🌎 Trascrivere accuratamente audio in oltre 36 lingue ⚙️ Addestrare modelli personalizzati per casi d'uso unici 🔑 Accedere a una comprensione del linguaggio naturale profonda con un'API unificata 💻 Costruire in qualsiasi linguaggio di programmazione con i nostri SDK ✅ Distribuire on-premise o sul cloud gestito da DG 📈 Ottenere infrastruttura GPU scalabile per addestramento e inferenza **Average Rating:** 4.6/5.0 **Total Reviews:** 471 #### Who Is the Company Behind Deepgram? - **Venditore:** [Deepgram](https://www.g2.com/it/sellers/deepgram) - **Sito web dell'azienda:** deepgram.com - **Anno di Fondazione:** 2015 - **Sede centrale:** San Francisco, California - **Twitter:** @DeepgramAI 10,837 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=6a4f09519882843ef34c69f2628a3c6c1cc8fa6dbc3212cdb2bd60ad3ad50f36&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdeepgram%2F&secure%5Burl_type%5D=linkedin_company_website) 325 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, CEO - **Top Industries:** Software per computer, Tecnologia dell'informazione e servizi - **Company Size:** 80% Small, 19% Medium #### What Do G2 Reviewers Say About Deepgram? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti evidenziano l' **alta precisione** di Deepgram, apprezzando le sue capacità di trascrizione vocale rapide e affidabili. - Gli utenti elogiano le **trascrizioni veloci e affidabili** di Deepgram, risparmiando significativamente tempo nei loro flussi di lavoro. - Gli utenti apprezzano la **facilità d'uso** di Deepgram, grazie alla sua semplice API e al supporto linguistico esteso. - Gli utenti elogiano la **eccellente precisione della trascrizione** di Deepgram, beneficiando costantemente delle sue efficienti capacità di elaborazione audio. - Gli utenti elogiano Deepgram per la sua **trascrizione in tempo reale veloce e accurata** , migliorando varie applicazioni come l'analisi delle chiamate e la sottotitolazione. ##### Cons - Gli utenti notano una **mancanza di supporto linguistico** in Deepgram, limitando l'usabilità e la versatilità per il pubblico globale. - Gli utenti trovano **problematiche di prezzo** di Deepgram preoccupanti, soprattutto per grandi progetti e startup con budget limitati. - Gli utenti trovano il **prezzo un po' alto** per i grandi progetti, rendendolo impegnativo per startup e studenti. - Gli utenti riscontrano **problemi di inaccuratezza** con Deepgram, inclusi parole mancanti e supporto linguistico limitato che influenzano la qualità della trascrizione. - Gli utenti notano il **supporto linguistico limitato** in Deepgram, anche se si stanno facendo miglioramenti per ampliare le opzioni. #### What Are Recent G2 Reviews of Deepgram? **["Ottimo rapporto qualità-prezzo STT/TTS con potenti funzionalità Nova 3 e facile integrazione"](https://www.g2.com/it/survey_responses/deepgram-review-13198079)** **Rating:** 4.5/5.0 stars _— Akshay M._ [Read full review](https://www.g2.com/it/survey_responses/deepgram-review-13198079) **["Il servizio di riconoscimento vocale più veloce che abbia mai usato!"](https://www.g2.com/it/survey_responses/deepgram-review-6632115)** **Rating:** 5.0/5.0 stars _— D Santhosh K._ [Read full review](https://www.g2.com/it/survey_responses/deepgram-review-6632115) #### What Are G2 Users Discussing About Deepgram? - [A cosa serve Deepgram?](https://www.g2.com/it/discussions/what-is-deepgram-used-for) - 1 comment ### [Synthflow](https://www.g2.com/it/products/synthflow/reviews) Synthflow fornisce agenti vocali AI pronti per l'impresa che automatizzano le chiamate telefoniche in entrata e in uscita. Le aziende utilizzano Synthflow per gestire la pianificazione degli appuntamenti, la qualificazione dei lead, il supporto clienti e l'instradamento delle chiamate attraverso una tecnologia vocale naturale e conversazionale. Con un costruttore senza codice, oltre 200 integrazioni e un'implementazione in meno di 3 settimane, Synthflow rende facile per i team scalare l'automazione senza sforzo ingegneristico. Gli agenti AI operano con una latenza inferiore a 500 ms in oltre 30 lingue e soddisfano gli standard di conformità globali (SOC 2, HIPAA, GDPR). Le organizzazioni nei settori della sanità, immobiliare, assicurativo e e-commerce utilizzano Synthflow per migliorare l'esperienza del cliente, ridurre il carico di lavoro manuale e garantire che le chiamate siano risposte 24/7. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,010 #### Who Is the Company Behind Synthflow? - **Venditore:** [AgentFlow AI GmbH](https://www.g2.com/it/sellers/agentflow-ai-gmbh) - **Sito web dell'azienda:** synthflow.ai - **Anno di Fondazione:** 2023 - **Sede centrale:** Berlin, DE - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7eb852c55cbf4a43f7e263230995f6304b6d2c7bdcdeaaa546d2842c9556deb9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fsynthflowai%2F&secure%5Burl_type%5D=linkedin_company_website) 70 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing e pubblicità, Tecnologia dell'informazione e servizi - **Company Size:** 92% Small, 7% Medium #### What Do G2 Reviewers Say About Synthflow? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti apprezzano la **facilità d'uso** di Synthflow, trovandolo intuitivo per un rapido deployment e integrazione. - Gli utenti trovano l' **installazione facile** di Synthflow intuitiva, rendendola rapida da avviare e potentemente efficace. - Gli utenti amano le **facili integrazioni** con piattaforme come Make.com e Zapier, migliorando la funzionalità complessiva e l'esperienza utente. - Gli utenti apprezzano le **facili integrazioni** con piattaforme come Make.com e Zapier, migliorando la loro esperienza complessiva. - Gli utenti amano la **facile configurazione** di Synthflow, apprezzando il suo design intuitivo per un rapido deployment e integrazione. ##### Cons - Gli utenti trovano il **prezzo elevato** per Synthflow, senza un'opzione intermedia adatta tra i piani. - Gli utenti trovano le **limitazioni di costo** di Synthflow restrittive, influenzando la loro capacità di valutare completamente il servizio. - Gli utenti trovano la **ripida curva di apprendimento** di Synthflow impegnativa, in particolare a causa dei frequenti cambiamenti dell'interfaccia utente e delle difficoltà di navigazione. - Gli utenti sono frustrati dalle **funzionalità mancanti** in Synthflow, che influiscono sull'usabilità e aumentano la curva di apprendimento. - Gli utenti trovano le **opzioni di personalizzazione limitate** impegnative per i principianti e i flussi di lavoro complessi, ostacolando la loro esperienza. #### What Are Recent G2 Reviews of Synthflow? **["Interfaccia utente pulita e intuitiva che ha semplificato i nostri flussi di lavoro rapidamente"](https://www.g2.com/it/survey_responses/synthflow-review-12621357)** **Rating:** 5.0/5.0 stars _— Usman J._ [Read full review](https://www.g2.com/it/survey_responses/synthflow-review-12621357) **["Agenti vocali AI senza sforzo per interazioni con i clienti scalabili tramite telefono"](https://www.g2.com/it/survey_responses/synthflow-review-12204291)** **Rating:** 5.0/5.0 stars _— Jose Manuel G._ [Read full review](https://www.g2.com/it/survey_responses/synthflow-review-12204291) ### [Murf.ai](https://www.g2.com/products/murf-ai/reviews) Murf AI is the complete voice AI platform powering enterprises, developers, and creators to deploy conversational voice agents, power real-time applications with the fastest text-to-speech API available, produce studio-quality voiceovers, and localize video into 40+ languages. Everything runs on Murf's own speech models and infrastructure, not licensed third-party TTS. Trusted by 10 million+ users and 300+ Forbes 2000 companies across 190+ countries. AI Voice Agents and Conversational AI Murf deploys production-grade voice agents that handle inbound and outbound calls in 35+ languages. They resolve support tickets, qualify leads, book appointments, update CRM records, and escalate to human agents with full conversation context. Live calls run at sub-800ms response latency with natural turn-taking, including mid-sentence interruptions. Ground agents in your knowledge base, policies, and customer data through RAG. Connect them to Salesforce, HubSpot, Zoho, Twilio, Google Calendar, Zapier, and internal systems through native integrations and REST APIs, and run them on your own LLM (OpenAI, Anthropic, Gemini, or a fine-tuned model). Murf's agent designers and forward-deployed engineers handle design, deployment, and continuous optimization. Teams using Murf report 40% lower cost-to-serve and a 30% increase in CSAT. Murf Falcon: The Fastest, Most Efficient TTS API Falcon delivers 55ms model latency and 130ms time-to-first-audio, verified across 10+ geographies through edge deployment. It covers 35+ languages with mid-sentence language switching, scales to 10,000 concurrent calls without latency degradation, and costs $0.01 per minute. Falcon leads the Voice Quality Metric among streaming models, hits 99.38% pronunciation accuracy, and supports on-premise deployment and data residency in 10+ regions. Murf Studio: AI Voiceover Studio and Text to Speech Produce voiceovers 10x faster with 200+ expressive AI voices across 35+ languages. Control pitch, speed, emphasis, and intonation, build a custom pronunciation library, clone voices, and use "Say It My Way" to direct delivery with your own recording. Integrations with Canva, PowerPoint, Google Slides, and Adobe Captivate drop Studio into existing production workflows. Murf Dubbing Localize video and audio into 40+ languages while preserving the original speaker's voice, meaning, and timing. Auto language detection, context-aware translation, native-speaker linguistic review, and a Dubbing API for high-volume localization. 165K+ hours of video dubbed to date. Murf is SOC 2 Type II and ISO 27001 certified and GDPR and HIPAA compliant, with role-based access controls, end-to-end encryption, and a 99.9% uptime commitment. Get started at https://murf.ai **Average Rating:** 4.7/5.0 **Total Reviews:** 1,407 #### Who Is the Company Behind Murf.ai? - **Seller:** [Murf Inc.](https://www.g2.com/sellers/murf-inc) - **Company Website:** murf.ai - **Year Founded:** 2020 - **HQ Location:** Salt Lake City, US - **Twitter:** @MURFAISTUDIO 4,022 Twitter followers - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d72befbc754b2e007ec03f42f2a10d30e4319f7473656c2ca6e147017f23f19c&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fmurf-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 117 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO - **Top Industries:** E-Learning, Marketing and Advertising - **Company Size:** 77% Small, 14% Medium #### What Do G2 Reviewers Say About Murf.ai? _AI-generated summary from verified user reviews_ ##### Pros - Users find Murf.ai **easy to use** , enjoying its variety of voice options and fast, fun experience. - Users love the **natural voices** of Murf.ai, appreciating the clarity and variety available for their projects. - Users love the **natural sound** of Murf.ai, enjoying realistic voiceovers and effortless audio customization for projects. - Users commend the **natural and professional voice quality** of Murf.ai, enabling seamless text-to-speech conversions effortlessly. - Users love the **voice customization** in Murf.ai, allowing for natural and easily adjustable voiceovers for diverse projects. ##### Cons - Users find the **pricing too high** for basic needs, especially for smaller projects and nuanced narratives. - Users find the **pricing issues** of Murf.ai a bit high, especially for smaller projects and their needs. - Users feel the **voice quality lacks natural emotion** , making it less appealing without upgrading for improved features. - Users note the **limited voices** available in Murf.ai, impacting customization and expression quality for their projects. - Users face **pronunciation issues** with Murf.ai, often needing to correct accents and misinterpreted words for better results. #### What Are Recent G2 Reviews of Murf.ai? **["Very Helpful for Voiceovers, Educational Content, and Narration"](https://www.g2.com/survey_responses/murf-ai-review-12918299)** **Rating:** 5.0/5.0 stars _— Ishan S._ [Read full review](https://www.g2.com/survey_responses/murf-ai-review-12918299) **["Natural-Sounding AI Voices That Make Voiceovers Fast and Effortless"](https://www.g2.com/survey_responses/murf-ai-review-13109096)** **Rating:** 4.5/5.0 stars _— Verified User in Oil & Energy_ [Read full review](https://www.g2.com/survey_responses/murf-ai-review-13109096) #### What Are G2 Users Discussing About Murf.ai? - [What is your experience with Murf.ai for AI voice generation, and what would you like to see improved?](https://www.g2.com/discussions/what-is-your-experience-with-murf-ai-for-ai-voice-generation-and-what-would-you-like-to-see-improved) - 1 comment - [What is Murf.ai used for?](https://www.g2.com/discussions/what-is-murf-ai-used-for) - 1 comment ### [Kore.AI](https://www.g2.com/it/products/kore-ai/reviews) Kore.ai, un leader globale nell'AI per le imprese, aiuta le organizzazioni a trasformare l'esperienza del cliente e la produttività sul posto di lavoro attraverso un'AI governata e sicura costruita per scalare. La piattaforma Kore.ai Agent, nativa dell'AI, e le soluzioni agentiche predefinite permettono alle imprese di progettare, distribuire e governare sistemi multi-agente nei servizi clienti, nella produttività sul posto di lavoro e nei casi d'uso industriali. Il suo linguaggio Agent Blueprint Language (ABL) aiuta i team a costruire e orchestrare agenti, mentre Arch AI e l'architettura a doppio cervello di Kore.ai mantengono gli agenti accurati e verificabili su larga scala. Costruita su una base aperta e agnostica rispetto ai modelli, la piattaforma permette alle imprese di scegliere i loro modelli di AI, cloud e sistemi aziendali — senza vincoli. Affidato da oltre 500 organizzazioni Global 2000, Kore.ai possiede un ampio portafoglio di brevetti AI ed è riconosciuto come leader da Gartner, Forrester e altri. Con sede nella Silicon Valley, Kore.ai serve clienti in tutto il mondo attraverso una rete globale di uffici e partner. Scopri di più su www.kore.ai. **Average Rating:** 4.6/5.0 **Total Reviews:** 402 #### Who Is the Company Behind Kore.AI? - **Venditore:** [Kore.ai](https://www.g2.com/it/sellers/kore-ai-87d44a58-d726-4ac9-9dc4-290730d220bc) - **Sito web dell'azienda:** kore.ai - **Anno di Fondazione:** 2013 - **Sede centrale:** Orlando, FL - **Twitter:** @koredotai 5,659 follower su Twitter - **Pagina LinkedIn®:** [www.linkedin.com](https://www.g2.com/it/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=49ee154fdf979f32c6710d47feaa216b6ddabff52d4fdfd36940b452c07f5750&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3602865%2F&secure%5Burl_type%5D=linkedin_company_website) 1,275 dipendenti su LinkedIn® #### Who Uses This Product? - **Who Uses This:** Software Engineer, Associate - **Top Industries:** Tecnologia dell'informazione e servizi, Software per computer - **Company Size:** 41% Large, 30% Small #### What Do G2 Reviewers Say About Kore.AI? _AI-generated summary from verified user reviews_ ##### Pros - Gli utenti trovano l' **facilità d'uso** in Kore.ai innegabile, con configurazioni senza sforzo e integrazioni di terze parti senza soluzione di continuità. - Gli utenti ammirano la **UI intuitiva e la configurazione senza sforzo** , rendendo lo sviluppo di bot semplice e piacevole. - Gli utenti apprezzano la **semplicità e facilità d'uso** di Kore.AI per creare chatbot in modo efficace ed efficiente. - Gli utenti apprezzano le **integrazioni senza sforzo** di Kore.AI, migliorando la loro esperienza con una connettività API di terze parti senza interruzioni. - Gli utenti apprezzano le **integrazioni senza soluzione di continuità** in Kore.AI, rendendo facile connettersi con vari sistemi senza sforzo. ##### Cons - Gli utenti trovano la **curva di apprendimento ripida** , in particolare per coloro che cercano semplicità e facilità d'uso in Kore.AI. - Gli utenti sperimentano **limitazioni d'uso** in Kore.AI, lottando con l'interazione dei dati e i vincoli di test in batch. - Gli utenti sperimentano **prestazioni lente** con Kore.AI, inclusi ritardi, problemi di caricamento e problemi del server che ostacolano l'usabilità. - Gli utenti sperimentano **tempi di caricamento lenti** con le applicazioni Kore.ai, causando frustrazione durante gli aggiornamenti e sfide di usabilità. - Gli utenti sperimentano frequenti **bug del software** che portano a malfunzionamenti e problemi di prestazioni sulla piattaforma Kore.AI. #### What Are Recent G2 Reviews of Kore.AI? **["Piattaforma Intuitiva e Facile da Usare per Creare Assistenti Virtuali Scalabili"](https://www.g2.com/it/survey_responses/kore-ai-review-13171381)** **Rating:** 4.5/5.0 stars _— Emmanuel L._ [Read full review](https://www.g2.com/it/survey_responses/kore-ai-review-13171381) **["Piattaforma di intelligenza artificiale conversazionale completa con grande flessibilità"](https://www.g2.com/it/survey_responses/kore-ai-review-11531124)** **Rating:** 4.5/5.0 stars _— Uppala A._ [Read full review](https://www.g2.com/it/survey_responses/kore-ai-review-11531124) ### [fonio](https://www.g2.com/products/fonio/reviews) Fonio.ai provides AI-powered phone assistants for businesses of all sizes. Our AI helps companies handle incoming calls, qualify requests, book appointments, answer common questions, and route conversations efficiently. With natural-sounding voices and integrations with tools like CRM systems, calendars, and databases, fonio helps teams save time, reduce missed calls, and improve responsiveness. Fonio operates across multiple countries and is built with privacy and European data protection standards in mind. **Average Rating:** 4.7/5.0 **Total Reviews:** 45 #### Who Is the Company Behind fonio? - **Seller:** [fonio.ai](https://www.g2.com/sellers/fonio-ai) - **Year Founded:** 2024 - **HQ Location:** Wien, AT - **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=cf63d502257dce9c02cede6129affe90e5509eb96993cd1359cf07cd6f75b5f4&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffonio-ai%2F&secure%5Burl_type%5D=linkedin_company_website) 47 employees on LinkedIn® #### Who Uses This Product? - **Who Uses This:** CEO - **Company Size:** 85% Small, 15% Medium #### What Are Recent G2 Reviews of fonio? **["Quickly set up, reliable notification – solid solution for sole proprietors"](https://www.g2.com/survey_responses/fonio-review-13092070)** **Rating:** 5.0/5.0 stars _— Heiko G._ [Read full review](https://www.g2.com/survey_responses/fonio-review-13092070) **["A Smart Assistant for Specialist Food & Beverage Consulting"](https://www.g2.com/survey_responses/fonio-review-13029849)** **Rating:** 5.0/5.0 stars _— Clatu ._ [Read full review](https://www.g2.com/survey_responses/fonio-review-13029849) - ‹ Prev ‹ Prev - 1 - [2](/categories/ai-voice-assistants?open_modal_url=%2Fproducts%2Fsynthesys-synthesys%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fai-voice-assistants%26source%3Dcategory&order=g2_score&page=2#product-list) - [3](/categories/ai-voice-assistants?open_modal_url=%2Fproducts%2Fsynthesys-synthesys%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fai-voice-assistants%26source%3Dcategory&order=g2_score&page=3#product-list) - [4](/categories/ai-voice-assistants?open_modal_url=%2Fproducts%2Fsynthesys-synthesys%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fai-voice-assistants%26source%3Dcategory&order=g2_score&page=4#product-list) - [5](/categories/ai-voice-assistants?open_modal_url=%2Fproducts%2Fsynthesys-synthesys%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fai-voice-assistants%26source%3Dcategory&order=g2_score&page=5#product-list) - … - [39](/categories/ai-voice-assistants?open_modal_url=%2Fproducts%2Fsynthesys-synthesys%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fai-voice-assistants%26source%3Dcategory&order=g2_score&page=39#product-list) - [40](/categories/ai-voice-assistants?open_modal_url=%2Fproducts%2Fsynthesys-synthesys%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fai-voice-assistants%26source%3Dcategory&order=g2_score&page=40#product-list) - [Next › Next ›](/categories/ai-voice-assistants?open_modal_url=%2Fproducts%2Fsynthesys-synthesys%2Fwishlists%3Fhost_path%3D%252Fcategories%252Fai-voice-assistants%26source%3Dcategory&order=g2_score&page=2#product-list) Spotlight Categories [Contact Center Quality Assurance Software](https://www.g2.com/categories/contact-center-quality-assurance) [Analytics Platforms](https://www.g2.com/categories/analytics-platforms) [Pricing Software](https://www.g2.com/categories/pricing) [Social Media Management Tools](https://www.g2.com/categories/social-media-mgmt) [Application Performance Monitoring (APM) Tools](https://www.g2.com/categories/application-performance-monitoring-apm) Similar Categories - [Active Learning Tools](/categories/active-learning-tools) - [Agentic AI](/categories/agentic-ai) - [AI Avatar Generators](/categories/ai-avatar-generators) - [AI Gateways](/categories/ai-gateways) - [AI Governance Tools](/categories/ai-governance-tools) - [AI Note-Taking Software](/categories/ai-note-taking-software) - [AI Orchestration](/categories/ai-orchestration) - [AI Proposal Generator Tools](/categories/ai-proposal-generator-tools) - [AI Search Visibility Optimization Tools](/categories/ai-search-visibility-optimization-tools) - [AI Security Posture Management (AI-SPM) Tools](/categories/ai-security-posture-management-ai-spm-tools) - [AI Security Solutions](/categories/ai-security-solutions) - [AI Storyboard Generators](/categories/ai-storyboard-generators) - [AI Voice Dictation](/categories/ai-voice-dictation) - [AI Writing Assistant](/categories/ai-writing-assistant) - [Answer Engine Optimization (AEO)](/categories/answer-engine-optimization-aeo) [Browse AI Voice Assistants Themes](/categories/ai-voice-assistants/themes) ![Shalaka Joshi](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shalaka Joshi") SJ Researched and written by [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi) Updated April 9, 2026 AI voice assistant software enables people to interact with digital devices and systems using natural voice commands, conducting conversations, performing tasks, or transcribing speech into text. It combines automatic speech recognition (ASR), [natural language processing (NLP)](https://www.g2.com/categories/natural-language-processing-nlp), and AI to interpret spoken input and respond by speaking, performing actions, or retrieving information. ### Core Capabilities of AI Voice Assistants Software To qualify for inclusion in the AI Voice Assistants category, a product must: - Support natural language understanding (NLU) with high accuracy to ensure consistent caller experiences - Maintain conversation history to enable multi-turn interactions - Offer AI-powered call answering tools capable of handling incoming calls at all times - Ensure scalability to meet varying call volumes and business needs - Support ASR to convert spoken input into text - Use natural language generation (NLG) and text-to-speech (TTS) to produce natural-sounding responses - Include dialogue management to maintain context and support multi-turn conversations - Respond in real time to enable natural, human-like communication - Provide seamless human handoff to a live agent for unresolved or complex interactions ### How AI Voice Assistants Software Differs from Other Tools AI voice assistants are commonly integrated with [CRM platforms](https://www.g2.com/categories/crm), [call center software](https://www.g2.com/categories/call-center-infrastructure), and [IoT devices](https://www.g2.com/categories/internet-of-things-iot-platforms), enabling them to update records, trigger workflows, and control connected systems. This sets them apart from simple voice dictation tools, which focus solely on transcription. AI voice assistants are particularly valuable for small to mid-sized businesses seeking to reduce wait times, lower operational costs, and maintain professional customer service without scaling headcount. ### Insights from G2 on AI Voice Assistants Software Based on category trends on G2, real-time responsiveness and seamless human handoff stand out as the most valued capabilities. These platforms deliver measurable reductions in operational costs and improvements in customer experience consistency when handling high call volumes. Top Tools at a Glance | Product | Best for | User Review | | --- | --- | --- | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_697a61c8df6b2009328ef25a97ccce62/retell-ai.png "Product Avatar Image")](https://www.g2.com/products/retell-ai/reviews)[Retell AI](https://www.g2.com/products/retell-ai/reviews)[4.8/5(2,638)](https://www.g2.com/products/retell-ai/reviews) | Production-grade AI voice agent deployment | "Property Management Made Easy!" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b8c3daf65d785cff1c07ec2cb7c4205a/elevenlabsio.png "Product Avatar Image")](https://www.g2.com/products/elevenlabsio/reviews)[ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews)[4.5/5(1,173)](https://www.g2.com/products/elevenlabsio/reviews) | Human-grade voice cloning for conversational AI agents | "ElevenLabs: Easy-to-Use UI With Excellent AI Voices" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_e3a8d60332cca437222ea3ba4d00292c/genesys-cloud-cx.png "Product Avatar Image")](https://www.g2.com/products/genesys-cloud-cx/reviews)[Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews)[4.4/5(1,558)](https://www.g2.com/products/genesys-cloud-cx/reviews) | Omnichannel voice bot orchestration with Architect flows | "Centralized Omnichannel Power with Insightful Real-Time Reporting" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9e90f804c2657749825f68807ea7c193/callrail.png "Product Avatar Image")](https://www.g2.com/products/callrail/reviews)[CallRail](https://www.g2.com/products/callrail/reviews)[4.5/5(1,835)](https://www.g2.com/products/callrail/reviews) | After-hours AI voice capture with call attribution | "Voice Assist Is a Game Changer—Clean UI, Smooth Integrations, Solid Performance" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_7b75bf46a8043c2dbf135c4e9ea384cd/glia.png "Product Avatar Image")](https://www.g2.com/products/glia/reviews)[Glia](https://www.g2.com/products/glia/reviews)[4.8/5(87)](https://www.g2.com/products/glia/reviews) | AI voice containment for financial contact centers | "Seamless Channel Switching, Unmatched Support" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_0b0744d9d5ca4f29db86a956c2bcc175/nextiva.png "Product Avatar Image")](https://www.g2.com/products/nextiva/reviews)[Nextiva](https://www.g2.com/products/nextiva/reviews)[4.5/5(3,619)](https://www.g2.com/products/nextiva/reviews) | AI-routed inbound call handling with UCaaS | "User-Friendly Phone System with Reliable Call Quality and Great Support" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_efc7518dd0e36c465cd1bcbf6fda5af4/jotform-ai-agents.png "Product Avatar Image")](https://www.g2.com/products/jotform-ai-agents/reviews)[Jotform AI Agents](https://www.g2.com/products/jotform-ai-agents/reviews)[4.5/5(767)](https://www.g2.com/products/jotform-ai-agents/reviews) | No-code voice agent deployment with multilingual support | "Jotform Makes Lead Capture Easy with Intuitive Templates and Smart Routing" | | [![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_07fe9b2ff89edd0da54ead96958c4192/smith-ai-ai-receptionist.png "Product Avatar Image")](https://www.g2.com/products/smith-ai-ai-receptionist/reviews)[Smith.ai AI Receptionist](https://www.g2.com/products/smith-ai-ai-receptionist/reviews)[4.7/5(21)](https://www.g2.com/products/smith-ai-ai-receptionist/reviews) | 24/7 call screening, intake, and scheduling | "We Love Smith.ai" | * * * Show More ### AI Voice Assistants Topics - [AI Voice Assistants software buying insights at a glance](#ai-voice-assistants-software-buying-insights-at-a-glance) - [What are the top-reviewed AI Voice Assistants on G2?](#what-are-the-top-reviewed-ai-voice-assistants-on-g2) - [What I Often See in AI Voice Assistants](#what-i-often-see-in-ai-voice-assistants) - [My Expert Takeaway on AI Voice Assistants in 2026](#my-expert-takeaway-on-ai-voice-assistants-in-2026) - [AI Voice Assistants FAQs](#ai-voice-assistants-faqs) - [Sources](#sources) [ ### AI Voice Assistants Topics Expand/Collapse ](#) - [AI Voice Assistants software buying insights at a glance](#ai-voice-assistants-software-buying-insights-at-a-glance) - [What are the top-reviewed AI Voice Assistants on G2?](#what-are-the-top-reviewed-ai-voice-assistants-on-g2) - [What I Often See in AI Voice Assistants](#what-i-often-see-in-ai-voice-assistants) - [My Expert Takeaway on AI Voice Assistants in 2026](#my-expert-takeaway-on-ai-voice-assistants-in-2026) - [AI Voice Assistants FAQs](#ai-voice-assistants-faqs) - [Sources](#sources) ## Learn More About AI Voice Assistants ### **AI Voice Assistants software buying insights at a glance** [AI Voice Assistants](https://www.g2.com/categories/ai-voice-assistants?utm_source=chatgpt.com) help businesses answer, manage, and route voice conversations at scale by combining speech-to-text, language understanding, dialogue management, and natural-sounding voice output. These ai voice agent platforms allow teams to answer calls, handle routine requests, qualify leads, schedule appointments, troubleshoot common issues, and transfer callers to the right human when needed. ([Source 1](https://www.g2.com/categories/ai-voice-assistants)) In practice, AI voice assistants help companies move from rigid phone trees and basic bots to more natural, conversational customer experiences. As customer expectations for speed and availability continue to rise, AI voice agents are becoming an essential part of the sales and support experience. Many teams now view them less as a nice add-on and more as an always-on front door for handling inbound demand. Businesses often adopt AI-powered voice assistants and AI voice agents to improve coverage, reduce missed calls, and scale operations without hiring ahead of demand. Buyers usually evaluate AI voice assistants based on how well they handle real conversations, not just polished demos. The biggest pattern I see is that teams comparing AI voice assistant software want tools that can manage call volume reliably, respond with low latency, and hand off cleanly when a human needs to step in. Across the category, satisfaction trends are strong, with an **average star rating of 4.62/5 and an average likelihood to recommend of 9.23/10**. Price perception is also generally positive, with a median score of 5/7, suggesting buyers see value when usage is predictable and implementation is done well. If you are comparing AI voice assistant platforms, the best fit is usually the one that performs consistently in live call environments, not just the one with the most impressive demo. Pricing typically follows a usage-based model, with most tools charging based on minutes, calls, conversations, agent seats, or a combination of these factors. Costs can increase quickly as call volume grows, additional phone numbers are added, or more advanced features like higher-quality voices and integrations are required. While overall pricing sentiment tends to be positive, buyers often pay close attention to how predictable and easy it is to forecast costs as usage scales over time. #### **Top 5 FAQs from software buyers:** - How do I measure ROI for an AI voice assistant in my call flow? - What integrations do I need for CRM, ticketing, and call center routing? - How do AI voice agents handle handoff to a human and keep context? - What is the real setup time for building and testing call flows? - How do I control voice quality, latency, and compliance requirements? G2’s top-rated AI Voice Assistant software include [Thoughtly](https://www.g2.com/sellers/thoughtly) **,** [Retell AI](https://www.g2.com/products/retell-ai/reviews) **,** [Pyto](https://www.g2.com/products/pyto/reviews) **, and** [Slang AI](https://www.g2.com/products/slang-ai/reviews). ### What are the top-reviewed AI Voice Assistants on G2? These are 5 of the top-reviews AI Voice Assistant software: - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - Number of Reviews: 1,396 - Satisfaction: 99 - Market Presence: 65 - G2 Score: 82 - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) - Number of Reviews: 1,153 - Satisfaction: 57 - Market Presence: 76 - G2 Score: 67 - [Synthflow](https://www.g2.com/products/synthflow/reviews) - Number of Reviews: 986 - Satisfaction: 88 - Market Presence: 56 - G2 Score: 72 - [Kore.AI](https://www.g2.com/products/kore-ai/reviews) - Number of Reviews: 467 - Satisfaction: 25 - Market Presence: 70 - G2 Score: 48 - [Voiceflow](https://www.g2.com/products/voiceflow/reviews) - Number of Reviews: 110 - Satisfaction: 38 - Market Presence: 50 - G2 Score: 44 **Satisfaction score** reflects how happy reviewers are with a product, based on review-driven factors G2 uses to model customer sentiment (not just star rating alone). ([Source 2](https://www.g2.com/reports)) **Market Presence score** reflects a product’s presence and reach in the market, using review data plus additional signals G2 incorporates for market-level context. ([Source 2](https://www.g2.com/reports)) **G2 Score** is the overall score used to compare products within the same category, calculated from **Satisfaction** and **Market Presence** components. ([Source 2](https://www.g2.com/reports)) ### What I Often See in AI Voice Assistants #### Feedback Pros: What Users Consistently Appreciate **Low-latency calls with human-like voices that stay natural** - _“__I really appreciate using Ringg AI for its optimal latency and minimal model hallucination, which makes it a great replacement for our manual tele-calling agents with its Voice AI capabilities. I love how integrating Ringg AI with our systems is super simple and straightforward. The team behind Ringg AI is extremely responsive and proactive, making the experience smooth and effective. Ringg AI has increased our overall operational efficacy, reduced overhead costs on manpower, and provided us with enriched insights on collection calls. I'd highly recommend it.” -_ [_Anusree Nandy_](https://www.g2.com/products/ringg-ai/reviews/ringg-ai-review-12399327)_, Ringg AI Review_ **Fast initial setup using drag-and-drop flows and integrations** - _“I use Voiceflow to design and prototype conversational AI chatbots and voice applications. Its visual drag-and-drop interface makes building, testing, and iterating conversational flows quick and straightforward. The platform supports team collaboration and API integrations, which boosts development efficiency. I really like its intuitive visual builder that makes designing complex conversational flows simple and easy to comprehend. Fast prototyping and real-time testing help me identify and resolve issues early in the development process…” -_ [_Sainath N._](https://www.g2.com/products/voiceflow/reviews/voiceflow-review-12137993) _Voiceflow Review_ **Voice cloning and multilingual options for consistent brand tone** - _“The platform is incredibly intuitive to use with the largest and highest-quality voice library available. Voice cloning works surprisingly accurately, capturing nuances that other services miss. The AI Enhance feature adds natural liveliness to text that would otherwise sound robotic. Extensive customization options let me fine-tune voices for different projects and objectives, and the range of additional features keeps expanding with genuinely useful tools.” -_ [_Evgenii B_](https://www.g2.com/products/elevenlabsio/reviews/elevenlabs-review-12203802)_. ElevenLabs Review_ #### Cons: Where Many Platforms Fall Short **Steep learning curve for advanced routing and escalation rules** - _“While the platform is powerful, the initial learning curve for advanced prompt engineering can be a bit steep for non-technical team members. I would also like to see an even wider variety of localized accents for international markets beyond the standard options. Occasionally, the dashboard analytics could provide deeper granular insights into specific call drop-off points, though the current tools are still very functional. Lastly, while the Customer Support is helpful, having more extensive video documentation for niche edge-case scenarios would be a great addition to their already solid help center.” -_ [_Fabrizzo A._](https://www.g2.com/products/synthflow/reviews/synthflow-review-12117803) _Synthflow Review_ **Usage-based pricing gets hard to predict during volume spikes** - _“__It takes some initial setup and testing to get the messaging right, especially for different regions and use cases. Very technical or strategic discussions still need to be handled directly by me.Usage-based costs are something to keep an eye on as outreach volume increases.” -_ [_Mo F._](https://www.g2.com/products/talkeriq/reviews/talkeriq-review-12184634) _TalkerIQ Review_ **Edge cases fail on complex, multi-step questions without guardrails** - _“__Setup takes real operational thinking: you need solid call flows, escalation rules, and client-specific knowledge boundaries. If you rush onboarding, the AI will sound less confident or ask redundant questions. Edge cases still require human takeover: complex billing disputes, emotionally charged callers, or policy exceptions still need a fast warm transfer path (TalkerIQ supports transfer, but you must design it well).” -_ [_Prashant S._](https://www.g2.com/products/talkeriq/reviews/talkeriq-review-12190379) _TalkerIQ Review_ ### My Expert Takeaway on AI Voice Assistants in 2026 Teams that get the most value from AI voice assistants treat them as a system that evolves over time, not a phone tool you set up once and forget. Many organizations report strong satisfaction with these tools, but the same challenges often appear during real use: handling complex call logic, dealing with unusual situations, and keeping costs predictable. Because of this, successful teams usually build a tight feedback loop. They start with a small group of common call intents, track how well the assistant resolves calls on its own, and measure how smoothly it transfers to a human when needed. Once that works well, they expand the assistant to handle more scenarios. This is where strong AI voice agent platforms stand out. It is not only about whether the assistant can talk. It also needs to recover from mistakes, route calls correctly, and pass conversations to a human without losing context. There are also clear patterns across industries. Sectors like Information Technology and Services, Computer Software, Marketing and Advertising, Real Estate, and Consumer Services often adopt AI voice assistants faster. These teams already use systems for routing, tagging, and follow-up workflows, which makes it easier to plug voice assistants into their operations. Many connect them to CRM or ticketing systems so each conversation turns into a tracked action instead of just a completed call. Support and implementation guidance also matter more than many buyers expect. Even when the technology itself works well, teams still need quick answers during setup, testing, and tuning. In practice, the strongest results come from thoughtful design, clear rules for how the assistant should behave, and a team that actively manages and improves the system over time. ### AI Voice Assistants FAQs #### How AI Voice Assistants process human language? AI voice assistants process human language in four main steps. First, automatic speech recognition converts spoken audio into text. Second, natural language understanding identifies intent, entities, and context. Third, dialogue management determines the right response or next action. Finally, text-to-speech generates a natural voice reply. The strongest AI voice agents continuously learn from real call data, which improves intent detection, routing accuracy, and response timing over time. #### How to price AI Voice Agents? Most AI voice agent platforms use usage-based pricing. That typically includes per-minute billing, per-call pricing, or monthly bundles with volume tiers. Some vendors also charge for advanced voice models, additional phone numbers, or premium integrations. When budgeting, I recommend modeling peak call volume, not just average usage. In our review data, price sentiment is generally positive, but buyers often flag unpredictable costs during traffic spikes as a key concern. #### Which AI voice assistant offers the best natural language processing? Language support matters when you need global reach with **multilingual speech recognition and output**. In the G2 category, these tools are often noted for broad language options or extensible voice models: - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) – Offers expressive multilingual text-to-speech and voice cloning, making it a strong choice where natural voice in many languages matters. - [PolyAI](https://www.g2.com/products/polyai/reviews)– Built for enterprise-grade conversational AI, with a focus on natural dialogue management and human-like back-and-forth interactions in contact center environments. - [Voiceflow](https://www.g2.com/sellers/voiceflow) – A visual builder that integrates multiple voice models and supports international deployments in complex voice scenarios. For global deployments, always confirm **specific language pairs and dialect support** during evaluation. #### Which AI voice assistant supports the most languages? Popularity in G2’s ai voice assistants category is usually tied to **review volume and category presence** (which correlates with adoption). According to the G2 category leaderboard: - [Retell AI](https://www.g2.com/products/retell-ai/reviews) – Among the most reviewed and high-rated products in the category. - [Deepgram](https://www.g2.com/products/deepgram/reviews) - Provides multilingual speech recognition with strong transcription accuracy across accents and dialects. - [Lovo AI](https://www.g2.com/products/lovo/reviews) - Offers a broad library of AI-generated voices across multiple languages and regional variations. These reflect real usage by businesses across support, scheduling, and conversational automation. #### **What are the top 3 most popular voice assistants?** - [Synthflow](https://www.g2.com/products/synthflow/reviews) - Frequently adopted by small and mid-sized businesses for fast deployment of conversational call flows. - [Slang AI](https://www.g2.com/products/slang-ai/reviews) **-** Focuses on hospitality and service industries, helping businesses automate inbound phone calls at scale. - [Kore.ai](https://www.g2.com/products/kore-ai/reviews) - Offers enterprise NLP capabilities with strong intent detection and workflow orchestration for customer service and support automation. #### What is the best AI voice assistant? - [ElevenLabs](https://www.g2.com/products/elevenlabsio/reviews) **-** ElevenLabs is widely recognized for high-fidelity, natural speech synthesis that makes automated voice interactions sound remarkably human. This platform is a great pick when voice realism and expressive output are priorities in customer-facing scenarios. - [Retell AI](https://www.g2.com/products/retell-ai/reviews) - Retell AI is focused on building practical AI voice agents that handle inbound and outbound calls, intelligent routing, and dialogue context with strong real-world accuracy. Reviewers often highlight its blend of usability and conversational logic performance. - [Genesys Cloud CX](https://www.g2.com/products/genesys-cloud-cx/reviews) - Genesys Cloud CX integrates AI voice capabilities into a full contact center platform, making it ideal for enterprise teams that need end-to-end customer engagement, analytics, and voice automation all in one suite. ### Sources 1. [G2 category](https://www.g2.com/categories/ai-voice-assistants) definition and inclusion criteria for AI Voice Assistants. 2. [G2 Research Scoring Methodologies](https://documentation.g2.com/docs/research-scoring-methodologies?_gl=1*rm4vvy*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0ODg3NTckbzE2MSRnMSR0MTc3MjQ5MDQ3MCRqNjAkbDAkaDA.)(Satisfaction, Market Presence, and G2 Score definitions). **Researched by:** [Shalaka Joshi](https://research.g2.com/insights/author/shalaka-joshi?_gl=1*hx6gzr*_gcl_au*Mzc5OTIzMzA5LjE3NzEyNDk4ODQuODE3MDU4MTE5LjE3NzE3OTA0MzAuMTc3MTc5MDQyOQ..*_ga*NzY1MDU0NjE3LjE3NjM0NzQ3ODM.*_ga_MFZ5NDXZ5F*czE3NzI0OTMwNTgkbzE2MiRnMSR0MTc3MjQ5NDQ4NiRqNTkkbDAkaDA.) **Last Updated on:** March 19, 2026 ## Frequently asked questions about AI Voice Assistants ### How do customer reviews reflect the reliability of AI Voice Assistants? Customer reviews indicate that reliability in AI Voice Assistants is often assessed through user satisfaction ratings and feedback on performance consistency. For instance, products like Amazon Alexa and Google Assistant receive high ratings, with users frequently praising their accuracy and responsiveness. In contrast, some reviews highlight issues with connectivity and understanding accents, which can affect perceived reliability. Overall, the consensus is that while many AI Voice Assistants perform reliably, user experiences can vary significantly based on specific use cases and environments. ### What are the performance benchmarks for AI Voice Assistants in real-world applications? Performance benchmarks for AI Voice Assistants vary across products. For instance, Google Assistant scores high in accuracy and integration, with users noting its ability to understand context effectively. Amazon Alexa is praised for its extensive skill set and compatibility with smart home devices, while Apple Siri is recognized for its seamless integration with iOS but often criticized for limited third-party app support. Microsoft Cortana, although less popular, is noted for its productivity features in enterprise settings. Overall, user satisfaction ratings reflect these strengths and weaknesses, influencing their real-world application effectiveness. ### How frequently do AI Voice Assistants receive updates and new features? AI Voice Assistants typically receive updates and new features on a quarterly basis, with some vendors reporting monthly updates. For instance, products like Amazon Alexa and Google Assistant frequently enhance their capabilities, with users noting improvements in functionality and feature sets. Reviews indicate that regular updates are crucial for maintaining user engagement and satisfaction, with many users appreciating the continuous enhancements that keep the technology relevant and effective. ### What are the differences in user experience across popular AI Voice Assistants? User experiences across popular AI Voice Assistants like Amazon Alexa, Google Assistant, and Apple Siri vary significantly. Amazon Alexa is praised for its extensive third-party integrations and smart home capabilities, receiving high ratings for ease of use and versatility. Google Assistant excels in natural language processing and contextual understanding, often noted for its superior search capabilities and accuracy. Apple Siri, while improving, is frequently critiqued for limited third-party app support and less intuitive responses compared to its competitors. Overall, users prioritize integration and accuracy when selecting their preferred assistant. ### How do AI Voice Assistants ensure data privacy and security? AI Voice Assistants prioritize data privacy and security through various measures such as end-to-end encryption, user consent for data collection, and robust authentication protocols. Users frequently highlight features like customizable privacy settings and the ability to delete voice recordings. For instance, products like Amazon Alexa and Google Assistant offer transparency in data usage, allowing users to manage their data effectively. Additionally, many platforms implement regular security updates and compliance with industry standards, which enhances user trust and data protection. ### What are common use cases for AI Voice Assistants in businesses? Common use cases for AI Voice Assistants in businesses include enhancing customer service through automated responses, streamlining internal communications, and facilitating hands-free operations in various environments. Businesses utilize these assistants for scheduling meetings, managing tasks, and providing real-time information to employees. Additionally, they are employed in retail for improving customer engagement and in healthcare for patient interaction and data retrieval. Popular products in this category include Amazon Alexa for Business, Google Assistant, and Microsoft Cortana, each offering unique features tailored to different business needs. ### How do AI Voice Assistants handle multiple languages or accents? AI Voice Assistants typically support multiple languages and accents through advanced natural language processing capabilities. For instance, products like Google Assistant and Amazon Alexa are noted for their extensive language support, with Google Assistant offering over 30 languages and Alexa supporting multiple regional accents. Users have highlighted that these assistants can accurately recognize and respond to various dialects, enhancing user experience. However, some products may have limitations in accent recognition, which can affect performance in diverse linguistic environments. ### What user support options are typically available for AI Voice Assistants? User support options for AI Voice Assistants typically include live chat, email support, and extensive online documentation. For instance, products like Amazon Alexa and Google Assistant offer robust community forums and FAQs, while Apple Siri provides direct support through AppleCare. Additionally, many platforms feature in-app support and tutorials to assist users in troubleshooting and maximizing their experience. Overall, the availability of these support options varies by product, with some offering 24/7 assistance and others focusing on self-service resources. ### How scalable are AI Voice Assistants for growing businesses? AI Voice Assistants are highly scalable for growing businesses, with products like Amazon Alexa for Business, Google Assistant, and Microsoft Cortana offering flexible integration options. Users report that these platforms can handle increasing workloads effectively, with 85% of users noting improved operational efficiency as their business scales. Additionally, features such as multi-user support and customizable workflows enhance scalability, allowing businesses to adapt as their needs evolve. Overall, the adaptability and robust feature sets of these voice assistants make them suitable for businesses of all sizes. ### What is the average pricing range for AI Voice Assistants? The average pricing range for AI Voice Assistants varies significantly based on features and deployment options, typically falling between $10 to $50 per user per month for subscription-based models. For instance, products like Amazon Alexa for Business and Google Assistant for Business offer tiered pricing based on usage and additional features, while standalone solutions may have one-time licensing fees ranging from $500 to $5,000 depending on the complexity and customization required. ### How do AI Voice Assistants integrate with existing software systems? AI Voice Assistants integrate with existing software systems primarily through APIs and SDKs, enabling seamless communication and functionality. For instance, products like Amazon Alexa and Google Assistant are frequently praised for their extensive compatibility with smart home devices and third-party applications, allowing users to control various systems effortlessly. Additionally, platforms such as Microsoft Cortana and Apple Siri offer integration capabilities with productivity tools and services, enhancing user workflows. Overall, the integration ease and versatility of these assistants are key factors highlighted in user reviews. ### What are the key features to look for in AI Voice Assistants? Key features to look for in AI Voice Assistants include natural language processing capabilities, multi-device compatibility, integration with third-party applications, customizable voice options, and robust security measures. High user ratings highlight the importance of seamless user experience and responsiveness, with top products like Amazon Alexa, Google Assistant, and Apple Siri excelling in these areas. Additionally, features such as voice recognition accuracy and the ability to handle complex queries are critical, as they significantly enhance user satisfaction and engagement.