This tool offers excellent analysis, the ability to update the graphics is surprising, it is very easy to use and offers a very intuitive user interface, I also like the breadth of information it provides, it is a great source of information and knowledge, too. provides an in-depth analysis, the charts are also very helpful, the support team is responsive and offers a great service, it also allows to configure reports to monitor social intelligence, the platform has great potential. Review collected by and hosted on G2.com.

I have a very positive experience with the use of this platform, it has been very helpful, I have nothing negative to mention about Synthesio. Review collected by and hosted on G2.com.

• Synthesio has been fundamental in the analysis of conversations around the COVID-19 crisis and its catastrophic effects in aviation.

• We can definitely highlight the reliability of Synthesio as a platform that has worked as expected providing us with access to popular conversations on topics around the predefined keywords Review collected by and hosted on G2.com.

• We acknowledge there has been an upgrade in the version of the platform which is proven to be helpful but the transition hasn’t always been as smooth - we had to juggle in-between versions to access the required information

• Two areas that we’d love to see improve are the sentiment analysis and an easier way to generate reports. Review collected by and hosted on G2.com.

It's been very helpful in gathering intel for my brand on their digital platforms and their level of presence and performance in comparison with their competitors Review collected by and hosted on G2.com.

Finding somethings can be tricky sometimes. Review collected by and hosted on G2.com.

I enjoy that I can make my own custom graphs depending on what my team needs to look for. Review collected by and hosted on G2.com.

The system can be a bit slow and laggy when scrolling down all the widgets in the reporting page. There is also a bit of la learning curve when first pulling graphs. Review collected by and hosted on G2.com.

Synthesio - makes social listening so easy "even an MBA can do it". Review collected by and hosted on G2.com.

User friendliness, quality of downloaded images, some reports/files cannot be downloaded at all. Review collected by and hosted on G2.com.

Dashboards are easy to set up and navigate. Review collected by and hosted on G2.com.

Scope to improve the visualisation of the word cloud, and improvement in sentiment accuracy. Review collected by and hosted on G2.com.

The platform has data from countries of Caribbean and Central america. It is a big strength!

The graphic variety for represent the data on different ways. Review collected by and hosted on G2.com.

If you stop use the platform for few minutes, this log out automatic and you lose the last filter.

When you want to use the graphics on a ppt report. the quality of the pictures is low. Could be great to have more edition tools. Review collected by and hosted on G2.com.

It was easy to learn its working and maneuver through. I also liked that i could make additions to my search criteria and then get back dated results. Review collected by and hosted on G2.com.

Sometimes there is irrelevant pieces covered, i am not sure if the system can use AI to sift that through. Review collected by and hosted on G2.com.

Synthesio is visually appealing, user-friendly, and easy to teach to coworkers. I enjoy using it for social listening reports, and my coworkers and I appreciate the amount of support we receive from the Synthesio team while customizing the tool to work for our needs. Review collected by and hosted on G2.com.

The downsides to Synthesio are largely the limited number of mentions that can be pulled per dashboard, but that only comes up in specific use cases for large topics. Review collected by and hosted on G2.com.

Dashboard filters have many option, setting up a query is easy, Workspaces have a clean and clear layout. Review collected by and hosted on G2.com.

Queries can easily be deleted by mistake and are don't automatically update results on dashboards, both on dashboards and reports applied filters aren't kept when moving around. Workspaces are not searchable. Review collected by and hosted on G2.com.