My favorite aspect of Synthesio lies within its ability for intuitive interface navigation. From my early days as an analyst no other tool had the interactive dashboard I imagined in my mind. Synthesio's customizable dashes with drill down capability are particularly alluring. Also, the tools approach to keyword query and dash creation should be applauded. Review collected by and hosted on G2.com.

My dislike for Synthesio stems from its query design. The tool pulls in a lot of noise ( though this can be curtailed with a manual search query). Segregation of dashboards can also be frustrating and disruptive to workflow. Unanticipated log outs from the tool are another pet peeve. Review collected by and hosted on G2.com.

I like the availability and repsonsiveness of their team. I dinf the real time social listening very helpful, specfically when running a campaign. Review collected by and hosted on G2.com.

I dislike that it's only extremely valuable for Twitter, and not for other platforms that provide our brand with ROI like Facebook & Instagram. Review collected by and hosted on G2.com.

I like that it is easy to filter data using Synthesio based on date, country and topic. One of my favourite components of Synthesio is the ability to open an exact Twitter post from a consumer, rather than just their Twitter page. This way I can avoid having to scroll through all their posts to get to the one I am looking for. Review collected by and hosted on G2.com.

I have had several problems connecting to Synthesio using Chrome, however this could be a network problem. Otherwise, I have compared Synthesio to another social media, active listening tool and it is missing some data. After contacting a rep from Synthesio, I understand that these issues are currently being worked out. Review collected by and hosted on G2.com.

- Provides great data for research on new business pitches, allowing in depth knowledge on the potential client’s online presence

- The platform is fast and easy to use

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Seriously, i dont think I dislike anything at the moment Review collected by and hosted on G2.com.

I like the breadth of information that Synthesio provides on a well set up campaign. Additionally, I feel that lots of useful insight can be gained from the various filters by topic. This allows us to take a dashboard from global to Europe to UK in a matter of clicks, and means we're able to easily provide key comparisons to other regions. Review collected by and hosted on G2.com.

There are a LOT of various graphs that can be pulled - this is by no means a bad thing, however makes it slightly difficult at times to create a succint dashboard that allows you to view only what's required from a highlights package (and then drill down into further depth on following pages).

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The tool is quite simple and intuitive to use Review collected by and hosted on G2.com.

Loading time, too many clicks for one action (exemple, to delete a post) Review collected by and hosted on G2.com.

Interface and facility to find the most important figures. Review collected by and hosted on G2.com.

Export might be better especcially and you use the fash dash Review collected by and hosted on G2.com.

User friendly UI. Easy to build dashboards and human review tab allows you to remove irrelevant mentions and perform sentiment adjustments. Different widgets are available to perform sentiment analysis, trend analysis & products comparison. Review collected by and hosted on G2.com.

Would be great if certain settings which are only available under Analyze section for widgets can be made available in build mode. The settings like default topic selection can be made available for all the widgets in build mode can save users time in selecting the topic each time dashboard is loaded. Review collected by and hosted on G2.com.

Synthesio provides great data for research on new business pitches. They provided a detailed knowledge on the potential client’s online presence. Review collected by and hosted on G2.com.

I would say Synthesio’s mobile capabilities Review collected by and hosted on G2.com.

We like the SRS widget for competitive bench marking. Review collected by and hosted on G2.com.

Nothing as yet. This is my go to tool for looking into any brands or campaigns. Review collected by and hosted on G2.com.