The ease of use is what stands out most for me. I’m not the most technical person, yet I’ve found the platform very easy to navigate and use. After watching a number of tutorials, I was well on my way to creating my first video. Review collected by and hosted on G2.com.

I wish I had more control over the avatar’s eyes. In a few of my videos, they end up looking in the wrong direction, and I’m not sure how to correct or adjust this. Review collected by and hosted on G2.com.

I use Synthesia for generating training video materials for my sales and office team, and it's very helpful to share new updates through Synthesia videos. It solves the time-consuming problem we used to have when making such videos. The ability to edit the same video and change avatars makes it very flexible to update and adjust for new information. I really like the avatars and how real they are in the way they move and talk. The natural voices and body language are an unbelievable way to deliver real interaction with the audience, even though they are all virtual avatars. I love the options available that make it easy to create videos. It provides easy access to many avatars, scenes, and voices, allowing us to share videos super easily and edit them any time. The initial setup was super easy, just needed a script, light subscription, choosing a template and avatar, voice, speed, and generate, that's it. Review collected by and hosted on G2.com.

More simplified templates could help, sometimes the voice breaks don't work so well, and reading the script by the app sometimes misses a few letters. Review collected by and hosted on G2.com.

I use Synthesia to create trainings and training materials for our branch staff worldwide. It creates a new form of digital learning that is more interactive, appealing, and useful for our staff. I especially like the flexibility and functions within Synthesia. Being able to change and adjust everything in terms of content makes it an incredibly powerful tool. The AI Avatars are incredible and impressive, adding the final touch to make everything come together by making the content more exciting and interesting for the learners. The initial setup was extremely easy; once we got access, I could start testing, experimenting, and creating the first content right away. I would definitely recommend Synthesia to a friend or colleague and rate it a 10 out of 10. Review collected by and hosted on G2.com.

Just minor things, like not being able to adjust the gestures of the avatars at the moment or that the reporting function is still a bit limited. Review collected by and hosted on G2.com.

The ease of creating new videos from a pre-existing script is something I never thought I’d be able to do. The pricing feels reasonable for the amount of content you can produce in such a short period of time. The AI features also help streamline the overall content-creation process, making it faster and more straightforward. Review collected by and hosted on G2.com.

Recently, a change to how their AI generator works has made it less efficient than the previous version. I now find myself repeatedly going back to the legacy creator to make my content. Review collected by and hosted on G2.com.

I love the AI features that allow clothing to be branded in the company's brand, making videos look more polished and human-like. The ability to create b-roll style video in seconds with the AI generators is amazing, and having the option to customize the look and feel is a big plus. Creating branded videos based on the content I need in minutes instead of days and hours is a huge time saver. The initial setup of Synthesia was super easy with no issues. Review collected by and hosted on G2.com.

I definitely think options are limited within the plans until you get to enterprise level. Not being able to upload the SCORM file for interactive content is a bummer. My company doesn't have a need for an enterprise level account being that I am the sole person responsible for training here. Review collected by and hosted on G2.com.

I really appreciate Synthesia for making polished videos and reducing the time I spend on editing. I like the screen record feature, which allows me to create different scenes automatically during the recording. I also like the animation effects and the AI voices, which I find sound realistic. It's great to now be able to show the product and then show what would have been traditional Google Slides all in one place, without having to use another tool like Loom for voiceovers. The setup was really easy and for things that are customer-facing, I choose Synthesia because of its polished output. Review collected by and hosted on G2.com.

I don't like the avatars. I don't use the avatars in any of my videos. I think they're actually distracting towards the viewer's experience because people just aren't comfortable with AI avatars yet, it weirds them out, and it's distracting. Review collected by and hosted on G2.com.

Using Synthesia enables our organization to scale high-quality video content quickly without the cost, time, or logistics of traditional filming. It allows for consistent, on-brand messaging through customizable AI avatars, making it ideal for training, onboarding, and executive communications. The platform supports rapid updates and localization. We were able to send out messages around safety and ensure consistency in messaging. For my training content, it drives efficiency, improves learner engagement, and accelerates content delivery at scale. Review collected by and hosted on G2.com.

One drawback of using Synthesia is that even small edits often require regenerating the entire video, which can be time-consuming and disruptive to the workflow. This makes quick iterations less efficient, especially when refining scripts or making minor adjustments late in the process. Review collected by and hosted on G2.com.

The introduction of selfie avatars has completely changed the way we produce videos. It enables highly personalized, scalable content creation, which is essential for marketing campaigns, corporate messaging, and agency workflows.

With Synthesia, we’ve been able to remove the traditional production bottleneck—no filming equipment, no actors, and no complex editing—while still delivering high-quality, professional-looking videos at scale.

The platform is intuitive, efficient, and reliable, making it easy to produce consistent multilingual content on a regular basis. It has become a core part of our AI-driven video production workflow. Review collected by and hosted on G2.com.

Occasionally, scripts are rejected during or after generation due to moderation constraints, which can create delays in the production workflow. More transparent pre-validation guidelines or clearer upfront feedback would help reduce rework and improve efficiency in the approval process.

It would also be valuable to have more granular control over user-generated avatars, particularly in terms of facial expressions and tone delivery, to further enhance creative flexibility for different use cases. Review collected by and hosted on G2.com.

I use Synthesia to create training videos specific to my program for internal coworkers and our downstream partners. Synthesia allows me to create training references quickly and efficiently while supporting multiple languages. I find it easy to use, and updates are made quick and easy by updating scripts or content. The screen recording feature and language support are particularly beneficial for creating walkthrough videos to demonstrate tasks, especially important for communicating how to navigate through complex programs while accommodating our global team. Synthesia was early in providing a robust solution with AI capabilities, which we didn't have with Vidyard. Although there was a learning curve initially, with practice, it gets easier. I also appreciate that Synthesia integrates well with other tools, as I use it to support my partner relationship manager system, and to share videos on social media, through email, or on our microsite. Review collected by and hosted on G2.com.

Keeping in mind the cadence of the AI speech or trying to determine when acronyms should be spelled out is a task that could be improved upon. Review collected by and hosted on G2.com.

I use Synthesia to create training, onboarding, and marketing content using avatars that look very human-like. It's what I like is that it's very intuitive and reminds me of the structure of PowerPoint. I love the fact that it has over 140 language options, which makes it very high quality. I can customize it to present any content I want. The avatars are very realistic and amazing. I enjoy that it allows me to create content very fast and scalable, without needing a camera crew. It also solves problems for me because I don't have to worry about actors or equipment, which in the long run, saves you money. I think what I like about Synthesia is that it has, I think, over 200 avatars that I could use. This allows me to use different actors to present different material and keep things fresh and moving. The fact that it has over 140 languages enables me to provide content to my employees in their native language. I love that I can customize an avatar to look any age or demographic. It's also very easy to use and has an intuitive interface. The initial setup was very easy and very intuitive, just like any other software. Review collected by and hosted on G2.com.

I haven't noticed anything that doesn't work for me right now. I think, maybe the price point is maybe not as accessible to everyone. But in my case, I think it's very accessible. Review collected by and hosted on G2.com.