--- title: Synology Data Protection Solutions Reviews meta\_title: 'Synology Data Protection Solutions Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 36 reviews by the users' company size, role or industry to find out how Synology Data Protection Solutions works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 36 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Backup url: https://www.g2.com/categories/backup --- # Synology Data Protection Solutions Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Synology Data Protection Solutions but has limited features. Are you part of the Synology Data Protection Solutions team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Synology ActiveProtect is a purpose-built backup appliance solution designed to centralize, protect, and recover enterprise data via a unified platform. Keep an eye on your backups no matter where you are. Synology ActiveProtect appliance comes with a built-in operating system called ActiveProtect Manager: Experience fast backups and maximize your capacity Safeguard backups, backup copies, and leverage data deduplication capabilities to maximize your overall storage capacity. Safeguard as many workloads as needed Protect a wide range of workloads from file servers, physical servers, databases, virtual machines, PCs and Macs, and Microsoft 365 data. Monitor your data with a single pane of glass Achieve data visibility by consolidating workloads on one centralized platform with ActiveProtect. View up to 150,000 workloads and monitor 2,500 sites via a unified console, including all backups, backup copies, and archived data across your backup infrastructure. Safeguard your data from ransomware Protect against unforeseen disasters such as ransomware attacks with access controls, immutability, and data isolation. Prevent unauthorized personnel from accessing your data by setting up MFA via Active Directory, LDAP, and SAML 2.0. Preserve clean copies of your data so that an untainted copy is always available for recovery. Meet and exceed long-term data retention needs Store long-term backups via on-prem or cloud backup repositories. Backups can be stored for as long as needed without taking up excess space or changing existing backup infrastructure to meet compliance, protect sensitive data, and ensure business continuity. * * * Seller [Synology](https://www.g2.com/sellers/synology) Discussions [Synology Data Protection Solutions Community](https://www.g2.com/products/synology-data-protection-solutions/discuss) Solution Type Best-of-Breed Overview by Nick Kozup Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 9 months [ View More Pricing Information ](https://www.g2.com/products/synology-data-protection-solutions/pricing) ## Top-Rated Alternatives [ ![Veeam Data Platform](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Veeam Data Platform") Veeam Data Platform 4.6/5(748) ](https://www.g2.com/products/veeam-data-platform/reviews) [ ![Acronis Cyber Protect Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Acronis Cyber Protect Cloud") Acronis Cyber Protect Cloud 4.7/5(1,442) ](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) [ ![NAKIVO Backup & Replication](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NAKIVO Backup & Replication") NAKIVO Backup & Replication 4.7/5(362) ](https://www.g2.com/products/nakivo-backup-replication/reviews) [ View All Alternatives ](https://www.g2.com/products/synology-data-protection-solutions/competitors/alternatives) ## User Insights Average based on 36 real user reviews. Implementation Time 1 month [Log in to unlock pricing and user insights](/login) ![Ching-wei W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ching-wei W.") CW Ching-wei W. 12/16/2025 "Effortless Backup Solution with Essential Ransomware Protection" 5/5 What do you like best about Synology Data Protection Solutions? I like the easy-to-use UI and stable user experience that Synology Data Protection Solutions offers. The immutable backup feature is particularly important for me as it helps prevent ransomware. I also appreciate the air-gap capability. Setting up the solution was super easy, and it supports M365 AD, which makes backing up all our company's M365 accounts simple. I'm very satisfied with how it helps me easily back up over 1000 M365 accounts daily. Review collected by and hosted on G2.com. What do you dislike about Synology Data Protection Solutions? I dislike that it cannot scale out currently. I would suggest Synology to launch a more enterprise DP series that supports scale out, so perhaps I can replace all Veeam backup in the future. Review collected by and hosted on G2.com. What problems is Synology Data Protection Solutions solving and how is that benefiting you? I use Synology Data Protection Solutions to back up my company's PB level data effortlessly, backing up over 1000 M365 accounts daily. The immutable backup feature is crucial in preventing ransomware, offering a stable user experience and easy-to-use UI. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic EG Emanuele G. Owner and technician Small-Business (50 or fewer emp.) 9/20/2024 "Very efficient backup system" 5/5 What do you like best about Synology Data Protection Solutions? I usually use Synology Active Backup Suite to help my customers to daily protect their data. The implementation is really simple and it doesn't require a lot of technical skills. You have to choose only the source (or multiple sources) and the destination of the backup. It can protect a range of sources, from a simple PC to the most complex server. Synology Active Backup Suite requires a small agent to be installed on each device you want to protect. This agent is not needed if you want to back up your NAS to Synology C2. All configuration is done through a convenient console from which you can configure the backup frequency of each device, the automatic update of the agents and possibly restore the device. Customer Service is always available to help you solve any problem you may have, but you can rest assured that you will not have any problems. The best choice is to also implement a C2 backup from your NAS to Synology cloud service so that you can backup your data offline, thus absolutely avoiding data loss. Review collected by and hosted on G2.com. What do you dislike about Synology Data Protection Solutions? I find no downsides to using Synology Active Backup Suite Review collected by and hosted on G2.com. What problems is Synology Data Protection Solutions solving and how is that benefiting you? Synology Active Backup Suite helps my company and my customers to avoid any data loss, implementing a Synology C2 offsite backup. Review collected by and hosted on G2.com. Show More 10/27/2025 Validated ReviewerSource: Organic FH Florian H. Admin Health, Wellness and Fitness Small-Business (50 or fewer emp.) 9/20/2024 "Easy, fast and free" 5/5 What do you like best about Synology Data Protection Solutions? If you had an DS(\*) or RS(\*) it is totaly free. That was the Point to Check this peace of Software. And it turns out it can do all the Task that Veeam can do. After some test with Windows (Server and Desktop) we figure out that it is a Smart and cost effective tool that does everything we need. Backup and Restore as a Admin and as User. The Portal is a nice feature for some of our Users. They can Restore accidently deletet Data from their machines alone We use it to backup 4 VMs 20 notebooks and 2 physical servers (\*)No J or PLAY Version Review collected by and hosted on G2.com. What do you dislike about Synology Data Protection Solutions? If you plan to back up many systems, you should scale the DS / RS generously and only use it for Active Backup Suite. This is not a disadvantage but rather a tip Review collected by and hosted on G2.com. What problems is Synology Data Protection Solutions solving and how is that benefiting you? Backup / Restore - With the Portal the User can easy Restore Files that they accidental delete on their Local Machine. We save some extra Time Review collected by and hosted on G2.com. Show More 9/27/2024 Current UserValidated ReviewerSource: Organic Review from User Profile ![Mike S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mike S.") MS Mike S. Publisher Internet Small-Business (50 or fewer emp.) 9/23/2024 "Active Backup is mostly great — WHEN it works" 2/5 What do you like best about Synology Data Protection Solutions? I like that it just works — when it works. But I have had more issues with it than I can imagine, and I only use it to backup a handful of devices across two NAS servers. Review collected by and hosted on G2.com. What do you dislike about Synology Data Protection Solutions? Where do I start? 1. If you have a computer crash and you need to restore a full machine backup, you have to restore to an IDENTICAL computer, you cannot restore to a similar computer. That caused us to spend a week's worth of hours trying to recover a computer and a month's worth of calendar time. 2. The Active Backup is constantly failing to backup a Windows computer not being able to contact, because of VSS issues, or some other issues. We've followed all the docs on how to fix it and have had an ongoing tech support thread where they keep asking us to verify the same things and still it does not work. If we have not spend 80 hours of what would otherwise be billable time trying to resolve this then we haven't spend a minute on it. And with no end in sight. 3. They added a new software feature to protect against randsomeware attacts but one of my two NAS — the older one — they decided not to support, and through no hardware reason I can discerne other than as an incentive to buy a newer model. 4. On one of my devices it constantly stops backing up when the Let's Encrypt certificate times out. That means we can go days without backup before we realize. 5. What's worse, if Synology releases a new Active Backup agent it will stop backing up until we update it. We've gone a month without a backup because we did not realize this. Simply put, if I had not already invested in Synology I would be looking for something else that is more reliable to backup and more reliable for restore. Review collected by and hosted on G2.com. What problems is Synology Data Protection Solutions solving and how is that benefiting you? Unattended backups. HOWEVER, the unattended part is not realiable, and the full-backup RESTORE part does not work unless the circumstance are perfect. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![jeremy r.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "jeremy r.") JR jeremy r. Director/Owner Small-Business (50 or fewer emp.) 9/20/2024 "I find this software so easy to use and robust" 5/5 What do you like best about Synology Data Protection Solutions? We are a IT Managed Service Provider, at every singel one of our clients that we have installed a Synology NAS, we have sset up Active Backup Suite to ensure their M365 estate is backed up, their critical servers, VM's & endpoints are also backed up. On many occasions this has saved us hours, sometimes days of extra work in rebuilding failed systems. I cannot recommned it enough. It's easy to use, The support is fantastic if its needed, We find it simple to set up, and we use it across the board. Review collected by and hosted on G2.com. What do you dislike about Synology Data Protection Solutions? Perhaps even more granular notification settings would be more useful Review collected by and hosted on G2.com. What problems is Synology Data Protection Solutions solving and how is that benefiting you? We have used Synology Active Backup Suite to help us recover servers, cricitial endpoints & Microsoft 365 data, this has massivley saved us time and helped our clients by reducing their downtime. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JM Jose Luis M. Independent contractor Small-Business (50 or fewer emp.) 9/25/2024 "A comprehensive backup system that actually works" 4.5/5 What do you like best about Synology Data Protection Solutions? Over many years working in IT, I had an almost traumatic relationship with backup systems. They were very burdensome, expensive, and when it came time to actually recover data, it was a toss-up. I was never sure that I would actually be able to retrieve all the information. Active backup was the first system that made sense. It backs up all my devices, no matter how heterogenous they are. It does a superb job of incremental backups, so that I can backup very quickly and without excessive storage. The user interface is easy and intuitive. The fact that it integrates all my information needs is paramount. Until I got Synology, backing up was so tiresome that I honestly hardly ever did it. Now, I can perform daily backups without any extra burden and I simply forget about it until I actually need to recover information. The first set-up of each backup was also easy to implement, and the customer support is beyond any other customer support I ever encountered. It is quick, i speak with real engineers, that actually know what they are talking about, and they are an immense help. Review collected by and hosted on G2.com. What do you dislike about Synology Data Protection Solutions? I wish that Microsoft backups would allow me to backup a single Microsoft 365 account in a system where I am just a normal user and not an admin. It works great on allowing an admin to back the whole company up, but it would be helpful if it allowed a single user to backup their own personal data. Review collected by and hosted on G2.com. What problems is Synology Data Protection Solutions solving and how is that benefiting you? It gives me peace of mind that all my information can be retrieved in case of error or disaster. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic AO Aleksandar O. sysadmin Small-Business (50 or fewer emp.) 9/20/2024 "Perfect to backup another NAS" 5/5 What do you like best about Synology Data Protection Solutions? Two years ago I found this software already installed on my Synology DS 220+ and DS720+ and used it to do a differential backup of the primary NAS with 60-day retention. I scheduled the secondary NAS to turn on and off only for the time needed to save data from the primary. This way I have a second copy of the backups on a NAS that is turned on for less than an hour a day. I run restore tests regularly and it has never failed. Review collected by and hosted on G2.com. What do you dislike about Synology Data Protection Solutions? Must lie telling that It's just in english :) Review collected by and hosted on G2.com. What problems is Synology Data Protection Solutions solving and how is that benefiting you? I have not found any other NAS software that does backups as such and not some sort of synchronization. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic JD Joseph D. Owner Small-Business (50 or fewer emp.) 9/19/2024 "Simple backup for organization assets" 5/5 What do you like best about Synology Data Protection Solutions? I work for not-for-profits, arts organizations, and small businesses. Synology Active Backup provides a low cost, robust solution. Enabling user recovery saves my impoverished clients money. It has been solid and not too burdensome in bandwidth. Review collected by and hosted on G2.com. What do you dislike about Synology Data Protection Solutions? Setup is easy but some users have really gone wrong with it when they attempted to do it on their own. Not too bad to fix, but a bit challenging for the "How hard could that be?" crowd. Review collected by and hosted on G2.com. What problems is Synology Data Protection Solutions solving and how is that benefiting you? Especially with ny arts and not for profit clients, the extensive use of volunteers means that there will be errors and that procedures will not reliably be followed. Active backup makes these into inconveniences instead of disasters. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PP Paul P. President Small-Business (50 or fewer emp.) 9/20/2024 "It's a pain to try to setup on my SUSE LINUX workstation! It kinda sorta used to work under Windows." 0/5 What do you like best about Synology Data Protection Solutions? Nothing. I bought a box (DS416+Play) that was supposed to help me work, and keep me safe. It turned out to be a "$99 USB disk drive". While it has 12Tib of disks, but \<6T usable space it offers no real 'features' worth a damn. Review collected by and hosted on G2.com. What do you dislike about Synology Data Protection Solutions? When I was new to linux I accidentally dumped a directory. \> 100k files lost! I had to buy other s'ware to recover, still not out of the woods, as all 'filenames' were irretreivably separated from the files contents. The backup was \*WORTHLESS\*. Review collected by and hosted on G2.com. What problems is Synology Data Protection Solutions solving and how is that benefiting you? Nothing. I tried using it for the above. It failed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SS Sean S. IT Manager Mid-Market (51-1000 emp.) 9/20/2024 "Synology ActiveBackup" 5/5 What do you like best about Synology Data Protection Solutions? Synology Active backup, is an easy to use solution for protection of your Office 365 email. The product is easy to install and manage as well as been able to restore emails quickly. We use this continusouly to have backups ever minute of the day. Review collected by and hosted on G2.com. What do you dislike about Synology Data Protection Solutions? The product is so easy to use, and setup, but you need some common sense to understand the recover process but its not hard. Review collected by and hosted on G2.com. What problems is Synology Data Protection Solutions solving and how is that benefiting you? As Microsoft doesnt provide any backups for Microsoft 365, Active backup is protecting us in case of accidential deletion of emails of disaster. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about Synology Data Protection Solutions? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Synology Data Protection Solutions ](https://www.g2.com/products/synology-data-protection-solutions/discussions/new) GU Guest User What is Active Backup for Business used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-active-backup-for-business-used-for) [ View all Discussions ](https://www.g2.com/products/synology-data-protection-solutions/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 9 months ### Average Discount 5% [ View More Pricing Information ](https://www.g2.com/products/synology-data-protection-solutions/pricing) Synology Data Protection Solutions Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-backup-for-google-cloud.png "Product Avatar Image") Veeam Backup for Google Cloud 4.5/5(11) [ Compare Now ](https://www.g2.com/compare/synology-data-protection-solutions-vs-veeam-backup-for-google-cloud) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_3fd8f9158be4ebbfc181b2580fb709af/acronis-cyber-protect-cloud.png "Product Avatar Image") Acronis Cyber Protect Cloud 4.7/5(1,442) [ Compare Now ](https://www.g2.com/compare/acronis-cyber-protect-cloud-vs-synology-data-protection-solutions) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0395827521a593b0738c022333cec0be/veeam-data-platform.png "Product Avatar Image") Veeam Data Platform 4.6/5(748) [ Compare Now ](https://www.g2.com/compare/synology-data-protection-solutions-vs-veeam-data-platform) ##### ##### Synology Data Protection Solutions Features Compatibility File Server Backup Database Server Backup Virtual Machines Management Continuous Backup Remote Backup Backup Security Encryption Data Protection File Deletion [ View More Features ](https://www.g2.com/products/synology-data-protection-solutions/features) ##### Categories on G2 [Server Backup](https://www.g2.com/categories/server-backup)[Disaster Recovery](https://www.g2.com/categories/disaster-recovery)[File Recovery](https://www.g2.com/categories/file-recovery-software) ##### Explore More [Paessler PRTG vs Zabbix vs Pandora FMS for a small IT team: which gives the best visibility without a full-time admin?](https://www.g2.com/discussions/paessler-prtg-vs-zabbix-vs-pandora-fms-for-a-small-it-team-which-gives-the-best-visibility-without-a-full-time-admin)[What's the top-rated webinar platform](https://www.g2.com/discussions/what-s-the-top-rated-webinar-platform)[Best software for tracking assets across multiple sites](https://www.g2.com/discussions/best-software-for-tracking-assets-across-multiple-sites) [Which ecommerce platform handles order fulfillment automation well enough that your team stops doing manual SKU lookups?](https://www.g2.com/discussions/which-ecommerce-platform-handles-order-fulfillment-automation-well-enough-that-your-team-stops-doing-manual-sku-lookups)[Best rated demo automation service for mobile use](https://www.g2.com/discussions/best-rated-demo-automation-service-for-mobile-use)[Pros and Cons Details](https://www.g2.com/products/synology-data-protection-solutions/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)