---
title: Synology Data Protection Solutions Reviews
meta_title: 'Synology Data Protection Solutions Reviews 2026: Details, Pricing, &
  Features | G2'
meta_description: Filter 36 reviews by the users' company size, role or industry to
  find out how Synology Data Protection Solutions works for a business like yours.
aggregate_rating:
  rating_value: 4.5
  review_count: 36
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Backup
  url: https://www.g2.com/categories/backup
---


# Synology Data Protection Solutions Reviews
**Vendor:** Synology  
**Category:** [Server Backup Software](https://www.g2.com/categories/server-backup)  
**Average Rating:** 4.5/5.0  
**Total Reviews:** 36
## About Synology Data Protection Solutions
Synology ActiveProtect is a purpose-built backup appliance solution designed to centralize, protect, and recover enterprise data via a unified platform. Keep an eye on your backups no matter where you are. Synology ActiveProtect appliance comes with a built-in operating system called ActiveProtect Manager: Experience fast backups and maximize your capacity Safeguard backups, backup copies, and leverage data deduplication capabilities to maximize your overall storage capacity. Safeguard as many workloads as needed Protect a wide range of workloads from file servers, physical servers, databases, virtual machines, PCs and Macs, and Microsoft 365 data. Monitor your data with a single pane of glass Achieve data visibility by consolidating workloads on one centralized platform with ActiveProtect. View up to 150,000 workloads and monitor 2,500 sites via a unified console, including all backups, backup copies, and archived data across your backup infrastructure. Safeguard your data from ransomware Protect against unforeseen disasters such as ransomware attacks with access controls, immutability, and data isolation. Prevent unauthorized personnel from accessing your data by setting up MFA via Active Directory, LDAP, and SAML 2.0. Preserve clean copies of your data so that an untainted copy is always available for recovery. Meet and exceed long-term data retention needs Store long-term backups via on-prem or cloud backup repositories. Backups can be stored for as long as needed without taking up excess space or changing existing backup infrastructure to meet compliance, protect sensitive data, and ensure business continuity.



## Synology Data Protection Solutions Pros & Cons
**What users like:**

- Users praise the **efficient data recovery** capabilities of Synology Data Protection Solutions, making backups effortless and reliable. (6 reviews)
- Users value the **high storage capacity** and cost-effectiveness of Synology Data Protection Solutions for their backup needs. (6 reviews)
- Users highlight the **affordability** of Synology Data Protection Solutions, finding it a cost-effective choice for businesses. (5 reviews)
- Users value the **ease of use and efficient backups** provided by Synology Data Protection Solutions, making data management effortless. (4 reviews)
- Users appreciate the **affordable pricing** of Synology Data Protection Solutions, offering great value for small to medium-sized businesses. (4 reviews)
- Recovery Speed (4 reviews)
- Restore (4 reviews)
- Backup Speed (3 reviews)
- Intuitive (3 reviews)
- Restore Services (3 reviews)

**What users dislike:**

- Users report significant **backup issues** with Synology, leading to lost data and a need for alternative solutions. (7 reviews)
- Users report **backup failures** with Synology Data Protection Solutions, causing data loss and significant recovery challenges. (4 reviews)
- Users face significant **data deletion issues** with Synology, complicating recovery and causing frustrations during critical backups. (3 reviews)
- Users find the **difficult learning** curve challenging, especially when setting up advanced backup policies on Synology. (3 reviews)
- Users face significant **restore issues** with Synology Data Protection Solutions, impacting reliability and recovery efficiency. (3 reviews)
- Complex Setup (2 reviews)
- Confusing Implementation (2 reviews)
- Data Recovery (2 reviews)
- Ineffective Recovery (2 reviews)
- Slow Recovery (2 reviews)

## Synology Data Protection Solutions Reviews
  ### 1. A comprehensive backup system that actually works

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jose Luis M. | Independent contractor, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 25, 2024

**What do you like best about Synology Data Protection Solutions?**

Over many years working in IT, I had an almost traumatic relationship with backup systems. They were very burdensome, expensive, and when it came time to actually recover data, it was a toss-up. I was never sure that I would actually be able to retrieve all the information.
Active backup was the first system that made sense. It backs up all my devices, no matter how heterogenous they are. It does a superb job of incremental backups, so that I can backup very quickly and without excessive storage. The user interface is easy and intuitive. The fact that it integrates all my information needs is paramount. Until I got Synology, backing up was so tiresome that I honestly hardly ever did it. Now, I can perform daily backups without any extra burden and I simply forget about it until I actually need to recover information. The first set-up of each backup was also easy to implement, and the customer support is beyond any other customer support I ever encountered. It is quick, i speak with real engineers, that actually know what they are talking about, and they are an immense help.

**What do you dislike about Synology Data Protection Solutions?**

I wish that Microsoft backups would allow me to backup a single Microsoft 365 account in a system where I am just a normal user and not an admin.
It works great on allowing an admin to back the whole company up, but it would be helpful if it allowed a single user to backup their own personal data.

**What problems is Synology Data Protection Solutions solving and how is that benefiting you?**

It gives me peace of mind that all my information can be retrieved in case of error or disaster.

  ### 2. Perfect to backup another NAS

**Rating:** 5.0/5.0 stars

**Reviewed by:** Aleksandar O. | sysadmin, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2024

**What do you like best about Synology Data Protection Solutions?**

Two years ago I found this software already installed on my Synology DS 220+ and DS720+ and used it to do a differential backup of the primary NAS with 60-day retention. I scheduled the secondary NAS to turn on and off only for the time needed to save data from the primary. This way I have a second copy of the backups on a NAS that is turned on for less than an hour a day.
I run restore tests regularly and it has never failed.

**What do you dislike about Synology Data Protection Solutions?**

Must lie telling that It's just in english :)

**What problems is Synology Data Protection Solutions solving and how is that benefiting you?**

I have not found any other NAS software that does backups as such and not some sort of synchronization.

  ### 3. Simple backup for organization assets

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 19, 2024

**What do you like best about Synology Data Protection Solutions?**

I work for not-for-profits, arts organizations, and small businesses. Synology Active Backup provides a low cost, robust solution. Enabling user recovery saves my impoverished clients money. It has been solid and not too burdensome in bandwidth.

**What do you dislike about Synology Data Protection Solutions?**

Setup is easy but some users have really gone wrong with it when they attempted to do it on their own. Not too bad to fix, but a bit challenging for the "How hard could that be?" crowd.

**What problems is Synology Data Protection Solutions solving and how is that benefiting you?**

Especially with ny arts and not for profit clients, the extensive use of volunteers means that there will be errors and that procedures will not reliably be followed. Active backup makes these into inconveniences instead of disasters.

  ### 4. Back up service easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2024

**What do you like best about Synology Data Protection Solutions?**

Synology Active back up suite is the best solution for a small/medium size company as it is very easy to use and install. I managed to set up the back ups in all computers, including the server, and didn´t need the help of any technical consultant. Besides, I hired c2 to duplicate the Backup in the Cloud, making it safer. The cost is very low compared to its competitors, which is a another great advantage. So, to sum it up, easy back up at low costs, and user friendly.

**What do you dislike about Synology Data Protection Solutions?**

At the moment, I haven´t found any downside.

**What problems is Synology Data Protection Solutions solving and how is that benefiting you?**

Automatic back ups in multiple sites.

  ### 5. easy to use and free de-duplication

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2024

**What do you like best about Synology Data Protection Solutions?**

it's fast/easy and the fact that it has great de-duplication is a critical feature for us

**What do you dislike about Synology Data Protection Solutions?**

the search tool for emails in active backup for microsoft 365 could be better by letting you sort results, but it's acceptable.

**What problems is Synology Data Protection Solutions solving and how is that benefiting you?**

coverage for all of our servers, email, and workstations

  ### 6. Easy backup solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve H. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 20, 2024

**What do you like best about Synology Data Protection Solutions?**

We use activeback up suite to secure our Microsoft 365 data to our on premise NAS

**What do you dislike about Synology Data Protection Solutions?**

Sometimes backups can take a while to complete.

**What problems is Synology Data Protection Solutions solving and how is that benefiting you?**

It's a cheap way to backup our office 365 data to our onpremise NAS solution.


## Synology Data Protection Solutions Discussions
  - [What is Active Backup for Business used for?](https://www.g2.com/discussions/what-is-active-backup-for-business-used-for)

- [View Synology Data Protection Solutions pricing details and edition comparison](https://www.g2.com/products/synology-data-protection-solutions/reviews?filters%5Bsentiment_snippet%5D=1898435&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-14+15%3A30%3A14+-0500&secure%5Bsession_id%5D=fe648f9b-9ff9-4010-817c-efbe2ecc7a1a&secure%5Btoken%5D=cf5e05279da400a61114b728f1470ea494bb9c6cb815788c2e3dd8b08a24df42&format=llm_user)

## Synology Data Protection Solutions Features
**Compatibility **
- File Server Backup
- Database Server Backup
- Virtual Machines
- Repository Models
- VM Backup

**Compatibility **
- File Formats
- Partitions
- Mobile

**Functionality**
- On Premises Recovery
- Cloud Recovery
- Prior State Recovery
- Recovery Automation
- Replication
- Backup and Recovery
- Data Replication

**Management**
- Disaster Recovery
- Remote Backup
- Scheduled Backups
- On-Demand Restoration

**Management**
- Continuous Backup
- Disaster Recovery
- Storage Capacity
- Remote Backup
- Activity Monitoring
- Data Recovery
- Automatic Backup
- Differential Backup
- Incremental Backup
- Data Storage Management
- Secure Data Storage
- Real-Time Monitoring
- Remote Access & Monitoring

**Management**
- Backup
- Storage
- File Scan

**Management**
- Local Management
- Infrastructure Compatibility
- Solution Integration
- Real-Time Analytics
- RTO and RPO Management
- Data Management
- Policy Management
- Incident Management
- Action Management
- Risk Management
- Third-Party Integration

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Compliance**
- Security Standards
- Cloud Data Protection
- Data Deduplication
- Ransomware Protection
- SSL Security

**Security **
- Encryption
- Data Protection
- File Deletion

**Agentic AI - Disaster Recovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Intrusion Detection System
- Scenario Planning

**Additional Functionality**
- Encryption
- AI Copilot
- Remote Access/Control
- Data Loss Prevention
- API
- Secure Data Storage
- VM Backup
- Generative AI
- Risk Analysis
- Access Controls/Permissions
- Activity Dashboard
- Security Auditing
- Continuous Backup
- Deduplication
- Archiving & Retention
- Continuous Monitoring
- Sensitive Data Identification
- Business Impact Analysis
- Business Continuity Exercising
- Alerts/Notifications

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Agentic AI - File Recovery**
- Autonomous Task Execution
- Cross-system Integration

**Agentic AI - Server Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- File Transfer
- Third-Party Integrations

**Additional Functionality**
- Data Loss Prevention
- Bare-Metal Restore
- Compliance Tracking
- Data Replication
- Two-Factor Authentication
- Drag & Drop
- Compression
- Single Sign On
- Activity Dashboard
- Duplicate Detection
- Remote Monitoring & Management
- Multi-OS
- Backup Scheduling
- Backup Log
- Alerts/Escalation
- File Management
- Encryption
- Sensitive Data Identification
- Data Retention Management
- Search/Filter
- Data Synchronization
- Reporting & Statistics
- Version Control
- Data Capture and Transfer
- Data Migration
- Archiving & Retention
- Workflow Management
- Generative AI
- Access Controls/Permissions
- Policy Management
- Multiple Format Support
- Real-Time Reporting
- API
- Data Visualization
- AI Copilot

## Top Synology Data Protection Solutions Alternatives
  - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (705 reviews)
  - [Acronis Cyber Protect Cloud](https://www.g2.com/products/acronis-cyber-protect-cloud/reviews) - 4.7/5.0 (1,374 reviews)
  - [NAKIVO Backup &amp; Replication](https://www.g2.com/products/nakivo-backup-replication/reviews) - 4.7/5.0 (331 reviews)

