Jary P.
JP
Jary P.
HR/Payroll Manager
Mid-Market (51-1000 emp.)
"Easy to Use and Navigate for Daily Attendance Tracking"
4/5
What do you like best about Synerion Enterprise?

I like that it is easy to use and navigate on a daily basis. Review collected by and hosted on G2.com.

What do you dislike about Synerion Enterprise?

Not being able to hit ‘Enter’ after typing an employee name in Attendance slows the process down. There are also too many reports and multiple modules that perform the same function. For example, job code changes can be made in both Core HR and the Admin module. It would be more efficient to have a single-entry point for these tasks. In addition, there is very limited training available, which makes it difficult for new users to learn the system and troubleshoot issues. Review collected by and hosted on G2.com.

Response from Vanessa Lo of Synerion Enterprise

We appreciate you sharing your experience and feedback with us, Jary.

It’s great to hear Synerion Enterprise has been easy to use day to day and is helping streamline attendance tracking, payroll processes, and overall visibility for your team. That’s exactly the kind of impact we aim to deliver.

We also appreciate your insights around navigation, reporting, and training resources. Feedback like this is incredibly valuable as we continue improving the user experience and supporting both new and experienced users on the platform.

If you ever have questions, need guidance, or run into any issues, our support team is always available to help. Whether it’s troubleshooting, training, or navigating specific workflows, our team is happy to work through it with you.

Thanks again for your feedback and for being part of the Synerion community.

The Synerion Team

SM
Sharon M.
Office Manager
Mid-Market (51-1000 emp.)
"Fast, Expert Support and Easy High-Volume Approvals"
4.5/5
What do you like best about Synerion Enterprise?

The helpful advice from a qualified team. The reply to any issue is within a day or 2 and the problem is always resolved.

The ease at which I can quickly approve almost 1000 allocations every two weeks helps greatly. Review collected by and hosted on G2.com.

What do you dislike about Synerion Enterprise?

Sometimes unsure of why errors in timecards are occuring - looks good on my end but won't save in the program. Review collected by and hosted on G2.com.

Response from Vanessa Lo of Synerion Enterprise

Thanks so much for the great review Sharon!

It’s great to hear how our team has been able to support you, and that approvals at that scale are running smoothly. Managing high volumes and complex allocations like yours is exactly where Synerion Enterprise is designed to help.

We also appreciate your feedback around timecard errors. That’s something our support team can definitely take a closer look at - we’d be happy to help troubleshoot.

Thanks again for your feedback - we’re glad to be supporting your team.

The Synerion Team

John C.
JC
John C.
Sr Business Development Manager
Mid-Market (51-1000 emp.)
"Great Time-Tracking, but Tougher-Than-Expected Dynamics Integration"
3.5/5
What do you like best about Synerion Enterprise?

It's time collecting abilities for our company. Review collected by and hosted on G2.com.

What do you dislike about Synerion Enterprise?

It was far more difficult to integrate to Dynamics than it was sold to us as being. Review collected by and hosted on G2.com.

Jen W.
JW
Jen W.
Human Resources Coordinator
Mid-Market (51-1000 emp.)
"Could be a great product but much too complex for our companies needs"
2.5/5
What do you like best about Synerion Enterprise?

The team we deal with at Synerion are amazing! Everyone knows the system well and are very helpful with any issues we were having. The employees seem to enjoy their work, and it really shows through in their level of customer service. Review collected by and hosted on G2.com.

What do you dislike about Synerion Enterprise?

We find Synerion to be too complex for our company's needs. We use ADP for our payroll platform, and due to specific scheduling needs, we were sold Synerion as our Time and Attendance module. Our Managers find it difficult to schedule staff correctly and approve shifts and absences. We were under the impression that the two systems would work seamlessly, but we have had payroll errors due to having to manually take the information from one application to the other. Our system was not set up to automatically have the payroll files sent to ADP so there was more room for error. There is a lot of manual checking in Synerion, which was something we were trying to avoid with a new system. Review collected by and hosted on G2.com.

Response from shane snary of Synerion Enterprise

Thank you, Jen, for sharing your honest feedback. I’m glad to hear our team was supportive and made a positive impression. Our people truly take pride in their work.

I’m sorry to learn that the level of granularity in the Synerion Enterprise isn’t the best fit for your specific scheduling processes. That’s certainly not the experience we aim to deliver.

Your insights are valuable. We’re committed to improving our platform’s flexibility and simplifying the integration experience. I’d welcome the opportunity to understand your needs more deeply and see how we can better support your team, with fewer manual steps and smoother integration.

If you’d be open to it, please feel free to connect with me or our customer success team directly. Thank you again for giving us an opportunity to improve your experience with Synerion.

Samantha W.
SW
Samantha W.
Payroll Manager
Mid-Market (51-1000 emp.)
"Streamlined Labor Management with Excellent Support"
4/5
What do you like best about Synerion Enterprise?

I like the helpful staff at Synerion Enterprise. The custom reports and PTO calculator are features that I value the most. The initial setup process was also easy. Review collected by and hosted on G2.com.

What do you dislike about Synerion Enterprise?

I would like to see allocation as a percentage view for our employees. Review collected by and hosted on G2.com.

Response from Vanessa Lo of Synerion Enterprise

Hi Samantha,

Thank you for your review -we really appreciate you taking the time to share your experience.

It’s great to hear that our team has been helpful and that features like custom reporting and the PTO calculator are adding value for you. We’re also glad the setup process was a smooth one.

We appreciate your feedback on labor allocation as well - that’s helpful insight as we continue to evolve the platform.

If there’s anything you’d like to explore further, our support team is always here to help!

The Synerion Team

MP
Mehak P.
Mid-Market (51-1000 emp.)
"Professional Team, Smooth Implementation"
5/5
What do you like best about Synerion Enterprise?

I like that the team at Synerion Enterprise has been great, very professional, and punctual. They're supportive and very quick to respond, which is fantastic. They have a great team of professionals who know the system well and understand our needs very thoroughly. Review collected by and hosted on G2.com.

What do you dislike about Synerion Enterprise?

nothing Review collected by and hosted on G2.com.

Response from Vanessa Lo of Synerion Enterprise

Hi Mehak,

Thank you for the great review!

It’s great to hear your feedback on our team. Being responsive, supportive, and understanding each customer’s needs is a big part of how we work, so it’s great to see that reflected in your experience.

We’re glad to be supporting your team and look forward to continuing to work together as you get more value from the platform.

Thanks again for your support - we’re glad to have you with us!

The Synerion Team

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Great Reporting and Timecard Edits Tracking"
3.5/5
What do you like best about Synerion Enterprise?

Generating daily and weekly reports. Eligible to check who edit the timecards. Review collected by and hosted on G2.com.

What do you dislike about Synerion Enterprise?

The system doesn't have option to check who turn on the exempt for the late exit and early clock in. Review collected by and hosted on G2.com.

Response from Vanessa Lo of Synerion Enterprise

Thank you for taking the time to share your experience.

It’s great to hear that reporting and timecard edit tracking are helping your team stay on top of things day to day. That level of visibility is something we know makes a real difference.

We also appreciate your feedback on audit visibility around exemptions. That’s helpful insight, and something our team can certainly review further.

If there’s anything you’d like to explore or adjust, our support team is always here to help.

Thanks again for your feedback.

The Synerion Team

Martha N.
MN
Martha N.
Human Resources Leader
Mid-Market (51-1000 emp.)
"Solid affordable system"
5/5
What do you like best about Synerion Enterprise?

Great dashboard, employee app is user friendly Review collected by and hosted on G2.com.

What do you dislike about Synerion Enterprise?

Struggled with geofencing and ended up having to give partitioned individual supervisor access to off site users Review collected by and hosted on G2.com.

Response from shane snary of Synerion Enterprise

Thank you, Martha, for highlighting the strengths of Synerion Enterprise, particularly the intuitive dashboard and user-friendly employee app. We’re pleased to know these features have made a positive impact for your team.

If there’s anything you’d like us to refine further, whether that’s adding enhancements or addressing specific workflow needs, please don’t hesitate to reach out. Your feedback helps us continuously improve the experience for users like you, and we’d love to continue the conversation on how Synerion can serve you even better.

Thanks again for your support and thoughtful review.