ML
Madi L.
Customer Service Representative
Small-Business (50 or fewer emp.)
"Excellent service"
5/5
What do you like best about SynergySuite?

Synergy suite representatives are always so friendly and helpful. I've never had a bad experience with them even in frustrating situations where servers are down or systems aren't working they always do their best to fix issues in a timely manner Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

I haven't encountered any problems with Synergy Suite. There were a few occasions when I had to wait a bit longer to get in touch with someone, but overall, it wasn't a significant issue. Review collected by and hosted on G2.com.

Ryan W.
RW
Ryan W.
District Sales Manager
"Top-Notch Reporting, Saves Thousands"
5/5
What do you like best about SynergySuite?

I love the top-notch reporting of SynergySuite; it has helped us save hundreds of thousands of dollars. Our managers have all the data they need to run successful franchise locations right from SynergySuite. The team at SynergySuite is also really great to work with. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

Excited for the launch of AI scheduling - that will be an added bonus Review collected by and hosted on G2.com.

Don T.
DT
Don T.
"Effortless Restaurant Management with SynergySuite"
5/5
What do you like best about SynergySuite?

I use SynergySuite for work and running my restaurant. It solves daily operations issues for me. I find it easy and understandable, which is great. The real-time applications are also a feature I enjoy. The initial setup was very simple, and I think the accessibility is amazing. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

Access to mobile to be better Review collected by and hosted on G2.com.

Sid M.
SM
Sid M.
Operator
Enterprise (> 1000 emp.)
"Easy Reports & Checklists, But Performance Feels Slow"
3/5
What do you like best about SynergySuite?

How easy it is to access reports and create checklists Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

How slow it is, especially when typing in temperatures and printing lables Review collected by and hosted on G2.com.

Cesar T.
CT
Cesar T.
Operator
Enterprise (> 1000 emp.)
"The Most Helpful Tool That Makes Everything Easy"
5/5
What do you like best about SynergySuite?

Is the most helpful tool to do everything easy Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

I'm not finding it hard to use, definitely makes me always trying to learn something new every day Review collected by and hosted on G2.com.

German M.
GM
German M.
"Essential Inventory Tool with Easy Setup"
5/5
What do you like best about SynergySuite?

I use SynergySuite for inventory management, and I like its functionality with handling inventory counts. Additionally, I find the initial setup process to be easy. This ease of use and effective inventory management earns it a high recommendation score from me. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

I find the counts update in inventory could be improved. Review collected by and hosted on G2.com.

Sara D.
SD
Sara D.
MoneyInc Columnist
Mid-Market (51-1000 emp.)
"Streamlined Inventory Management with A+ Support"
5/5
What do you like best about SynergySuite?

I use SynergySuite for managing inventory, and it makes us better at managing in-store inventory counts. I really appreciate that their employees are always super helpful, which makes a big difference. I also enjoy the easy UI, and I value the inventory and scheduling features the most since they are the most often needed. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

Nothing I can think of Review collected by and hosted on G2.com.

Ted P.
TP
Ted P.
Franchisee
Mid-Market (51-1000 emp.)
"Strong Reporting, but the Dashboard Needs More Usable Comparisons"
3.5/5
What do you like best about SynergySuite?

Reporting capabilities are good and great for my business Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

Dash board is limited and doesn't give directly usable comparatives Review collected by and hosted on G2.com.

Jared C.
JC
Jared C.
Business Owner
"Robust, Easy-to-Use, and Highly Recommended"
5/5
What do you like best about SynergySuite?

I like how SynergySuite makes my life easier. It's really helpful for managing inventory, scheduling, and forecasting tasks. Everything about it is excellent, and I find it much more robust compared to Jolt. The initial setup was great, which added to the overall positive experience. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

Ordering could improve Review collected by and hosted on G2.com.

Sami M.
SM
Sami M.
Food Safety Specialist
Enterprise (> 1000 emp.)
"Highly Flexible Tool That Adapts to Our Company’s Needs"
4/5
What do you like best about SynergySuite?

how flexible it is to the need of the company Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

The lack of filtering for certain reports Review collected by and hosted on G2.com.