Verified User in Restaurants
AR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Easy and convenient to use"
4.5/5
What do you like best about SynergySuite?

They are a great system to work with. It’s very easy to set up and use on a daily basis. The inventory system is straightforward and easy to read. The recipe management book is a great tool as well. They also make timekeeping easy for anyone to understand and use, and their mobile apps are great. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

They are still building and improving and it can take a while for enhancements. Review collected by and hosted on G2.com.

Response from Sara Davis of SynergySuite

We’re thrilled to hear that our inventory, recipe management, and mobile timekeeping tools are making your daily operations seamless and helping you stay compliant with state labor laws.

We appreciate your patience as we continue to refine the platform to best serve you, and we’re glad to be the partner helping you keep your food and labor costs in check. Thank you for your feedback and partnership! <3

Trenton S.
TS
Trenton S.
"Streamlined Management, Needs Integrated Team Chat"
3.5/5
What do you like best about SynergySuite?

I like how everything flows together in SynergySuite. When I purchase an order, I can track products and temperatures directly in the app, and it allocates everything to my inventory with minimal input from me. It's great to have one place to find everything, and almost every function in the store runs through it, which makes it easier to manage. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

I would like there to be a team chat feature through the app. If there was a chat feature, we would not have to use external resources, eliminating one more thing for our team to need. Currently, we use Slack, which is fine, but it's difficult for some team members to manage multiple applications and requires setting up multiple accounts. Review collected by and hosted on G2.com.

adeel d.
AD
adeel d.
Crew Member
Small-Business (50 or fewer emp.)
"User-Friendly and Intuitive, Minor Glitches Occasionally"
4.5/5
What do you like best about SynergySuite?

I think the best thing about Synergy Suite was how easy it is for someone to use even if it’s there first time using it. Very direct and helpful. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

The only problem i’ve seen with Synergy Suite is the bugs or glitches that come across the app but that’s inevitable with every app. Review collected by and hosted on G2.com.

Response from Sara Davis of SynergySuite

Thank you so much for the glowing review Adeel! We are thrilled to hear that SynergySuite’s intuitive design makes life easier for your team.

Our goal is to replace manual hassle with "one-click" efficiency, so it’s great to know we’re helping you save time and stay productive. We appreciate your support!

Patrick M.
PM
Patrick M.
"Streamlined Operations, Minor Upload Glitches"
4/5
What do you like best about SynergySuite?

I like that SynergySuite is organized and helps us streamline everything instead of keeping more papers. It provides good guidelines on food costs by managing variances and tracking missing food items effectively with its features that base variances off sales. I also appreciate the line checks, food quality, and cleaning checklists. It's more advanced over time compared to what we had before, and the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

Sometimes uploading things have bugs and will not be fixed the first time. Review collected by and hosted on G2.com.

Marc B.
MB
Marc B.
Director Of Training
"Versatile and Easy to Train with Excellent Support"
4/5
What do you like best about SynergySuite?

I like how SynergySuite allows for utilization in many different areas and provides a consistent system across our locations, enabling us to speak and talk the same language. It's also easy to teach and train others on, which I find very helpful. The customer service is really good, too. SynergySuite is quick to access, easy to modify, and user-intuitive. Plus, it helps us track our food safety processes efficiently. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

The mobile app could use a better dashboard for communication. Review collected by and hosted on G2.com.

Chatura K.
CK
Chatura K.
Finance
Mid-Market (51-1000 emp.)
"SynergySuite: A Great System with Excellent Insights and Outstanding Support"
5/5
What do you like best about SynergySuite?

I love SynergySuite because it brings everything I need into one place — from inventory and sales data to labor and reporting — making it easy to see the full picture at a glance. The system is fast, intuitive, and saves me tons of time. And honestly, the customer service is outstanding — anytime I have a question, I get clear answers within minutes. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

I wish SynergySuite incorporated more corporate-level functions as well. If it could integrate with other systems and provide a two-way data flow — not just store-level but also corporate-level insights — it would be a complete solution. Review collected by and hosted on G2.com.

Keira H.
KH
Keira H.
"Effortless Setup and Mobile Accessibility for Restaurant Management"
4.5/5
What do you like best about SynergySuite?

I like that SynergySuite helps me stay organized in managing my restaurant's inventory, scheduling, and temps. The accessibility is great since I can manage everything from my handheld device with just a click on my phone. The initial setup was super easy, making it convenient for me to start using the software. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

I find the multiple submit buttons frustrating. It makes it hard to correctly record things. Review collected by and hosted on G2.com.

Laura H.
LH
Laura H.
"Effortless Order and Schedule Management"
5/5
What do you like best about SynergySuite?

I find SynergySuite really easy to use, and it helps me a lot. Sending my orders and schedules is really easy, and I would be really stressed about sending this, but SynergySuite makes it easy. I like how everything is easy to find, which is valuable in my daily tasks because I'm not stressed anymore with my orders. The initial setup of SynergySuite was really easy too. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

Nothing Review collected by and hosted on G2.com.

JC
Jose C.
Manager
"Effortless Restaurant Management with SynergySuite"
5/5
What do you like best about SynergySuite?

I like the scheduling feature in SynergySuite; it's well organized, which is great for managing my restaurant. The initial setup was easy, and I appreciate how it provides better information on food costs. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

I find it challenging to see how much food I need for my restaurant as opposed to my catering orders. Review collected by and hosted on G2.com.

Tyler H.
TH
Tyler H.
"Effortless Management for Restaurants"
4.5/5
What do you like best about SynergySuite?

I like how easy SynergySuite is to use. It makes my life easier by helping me control and organize everything in my restaurant. The backend is particularly helpful as it allows me to see what I can work on. The initial setup was super easy, and we have always used SynergySuite. Review collected by and hosted on G2.com.

What do you dislike about SynergySuite?

Nothing I don’t like Review collected by and hosted on G2.com.