Holly H.
HH
Holly H.
Operations Director
Small-Business (50 or fewer emp.)
"A robust system for your agency operations!"
4/5
What do you like best about Synergist?

A multi functional tool that allows us to report on financial, operational and sales data. Review collected by and hosted on G2.com.

What do you dislike about Synergist?

It can sometimes feel a bit clunky in regards to scheduling time/resourcing and I don't feel its a strong PM tool right now. Review collected by and hosted on G2.com.

Verified User in Design
UD
Verified User in Design
Mid-Market (51-1000 emp.)
"A great system"
5/5
What do you like best about Synergist?

Such a great system, all encompassing and super user friendly.

Customer support is easy to access and the flexibility of the system makes it easy to flex needs from company to company Review collected by and hosted on G2.com.

What do you dislike about Synergist?

The older system was harder to bend to the company's changing needs, but since going online the system is 10000% better. No negatives yet. Review collected by and hosted on G2.com.

Gary O.
GO
Gary O.
Mid-Market (51-1000 emp.)
"It's powerful"
4/5
What do you like best about Synergist?

It's clearly evolved and its also clear that they listen to their customers when new features are requested Review collected by and hosted on G2.com.

What do you dislike about Synergist?

Like any system, it has its challenges. The back end can be a challenge to navigate initially but help is always on hand Review collected by and hosted on G2.com.

Lis A.
LA
Lis A.
Member
Small-Business (50 or fewer emp.)
"Platform is easy to navigate - so important for the client service team who use it daily."
4.5/5
What do you like best about Synergist?

Relevant to our sector - creative industries.

Access to training & support - so many platforms don't have the right back up when you need it, Synergist does.

Onboarding is brilliant & ongoing support is though tips, advice, industry insight is in valuable.

Reports - tailored & accessed Review collected by and hosted on G2.com.

What do you dislike about Synergist?

UX that provides 360 view of holidays could be improved. Review collected by and hosted on G2.com.

dom c.
DC
dom c.
Director
Enterprise (> 1000 emp.)
"Gamechanger"
5/5
What do you like best about Synergist?

Gave us visibiilty on our agency ooperations, allowed us to identify weaknesses - gave us broad view on the granular things Review collected by and hosted on G2.com.

What do you dislike about Synergist?

The lengthy onboarding process is disheartening but the juice is worth the squeeze Review collected by and hosted on G2.com.

KL
Kate L.
COO
Small-Business (50 or fewer emp.)
"Exactly the tool you need to keep the wheels of your agency turning efficiently"
4.5/5
What do you like best about Synergist?

Improved Operational Efficiency and Better Resource Planning & Workload Management Review collected by and hosted on G2.com.

What do you dislike about Synergist?

Sometimes the multiple ways of doing the same thing mean that teams use it inconsistently. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Synergist"
4.5/5
What do you like best about Synergist?

Great system, from job costing to resource allocation & utilisation reports, it provides vital information on our agency. Review collected by and hosted on G2.com.

What do you dislike about Synergist?

It can sometimes be too rigid, however they genuinely listen to our feedback and make continuous improvements. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
EM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Excellent PM tool"
4.5/5
What do you like best about Synergist?

The amount of options to review data and see spend Review collected by and hosted on G2.com.

What do you dislike about Synergist?

Sometimes the dashboards can be too detailed. Review collected by and hosted on G2.com.

James S.
JS
James S.
Head of Project Management
Small-Business (50 or fewer emp.)
"Synergist User"
4.5/5
What do you like best about Synergist?

Costing functionality, purchasing and timesheet reconciliation Review collected by and hosted on G2.com.

What do you dislike about Synergist?

Resourcing functionality, it could be more intuative Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"You get out, what you put in."
4/5
What do you like best about Synergist?

The custom reports are a handy tool, only if the relevant data is inserted into the correct fields. Review collected by and hosted on G2.com.

What do you dislike about Synergist?

Currently, there is no AI integration or ability to easily reschedule resources and delivery plans when needed. Review collected by and hosted on G2.com.