Robert A.
RA
Robert A.
Director Business Development
Small-Business (50 or fewer emp.)
"Great Syndication Platform"
5/5
What do you like best about Syndigo?

Syndigo has an excellent sales and support model that has helped us leverage the available tools to grow our business. The product syndication tools are amazing!!!! Review collected by and hosted on G2.com.

What do you dislike about Syndigo?

It is a complicated platform, but the excellent support will get you through any challenges that may come up.

After working with the assorted tools for some time things got easy Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
"Prompt Customer Support"
4.5/5
What do you like best about Syndigo?

Each time I reach out to client service support team by completing the online form, I receive a response within 24 business hours. And the Syndigo reps have been very helpful. Review collected by and hosted on G2.com.

What do you dislike about Syndigo?

No dislikes that I could think of so far. Review collected by and hosted on G2.com.

Response from Jill Perry of Syndigo

Thank you so much for your positive feedback! Our Syndigo representatives take pride in their work and are dedicated to providing you with the best possible support. If you ever have more questions or need further assistance, please don't hesitate to reach out. We're here to help and are grateful for the opportunity to assist you. Your satisfaction is our priority, and we look forward to continuing to meet your needs.

AK
Allison K.
Mid-Market (51-1000 emp.)
"Good platform, fair support"
4/5
What do you like best about Syndigo?

The platform itself is powerful and has allowed us to be proactive in syndicating to our retail partners, rather than reactive. Where before we were responding to requests as they came in, with different spreadsheets and digital asset requirements to adapt to, we've been able to get ahead and syndicate from one place, using Syndigo as our single source of truth. Review collected by and hosted on G2.com.

What do you dislike about Syndigo?

Our onboarding process felt a bit truncated, we would have appreciated a bit more guidance when first coming on to use the platform, and/or more resources in one place (we received a lot in various emails and links) that would help get a stronger sense of navigating use and getting our assets aligned to one standard, in one go. Review collected by and hosted on G2.com.

Rain K.
RK
Rain K.
Small-Business (50 or fewer emp.)
"Syndigo Enhanced Content Review"
4/5
What do you like best about Syndigo?

The ease of use when building out enhanced content per PDP. Once published for review, I like how the turnaround time to get the content approved is pretty quick. Review collected by and hosted on G2.com.

What do you dislike about Syndigo?

It is an extensive platform, so it would be ideal for frequent training opportunities to know what different features mean/do. Review collected by and hosted on G2.com.

AC
Alyssa C.
Small-Business (50 or fewer emp.)
"Product Content Management and Distribution"
3.5/5
What do you like best about Syndigo?

The simple and efficient communication with the Syndigo team is the highlight of our experience using this platform. Whenever there is an issue with our distributions, the team is quick to respond and help us find solutions. Review collected by and hosted on G2.com.

What do you dislike about Syndigo?

The surprisingly large amount of non-integrated channels/recipients and the unexpected issues with integrated channels that took quite some time to solve. Review collected by and hosted on G2.com.

Rob W.
RW
Rob W.
Enterprise (> 1000 emp.)
"Great staff"
5/5
What do you like best about Syndigo?

Firstly, and most important, the people at Syndigo have been great. I've been emailing Dawn and Myrna several times a day for a while, and they always respond super quickly. And they're always happy to help out with any investigating issues. I really enjoy working with both of them.

Secondly, the Syndigo tool that we use looks really great on our site: They can host images, videos, graphics, etc. And they do a nice job of splitting up large amounts of text with images, so everything is easier to look at and to read.

I highly recommend Syndigo. And hopefully you'll get to work with Dawn and Myrna! Review collected by and hosted on G2.com.

What do you dislike about Syndigo?

Can't think of anything. Everything seems to work well. Responsive staff. Review collected by and hosted on G2.com.

Verified User in Wholesale
UW
Verified User in Wholesale
Mid-Market (51-1000 emp.)
"Highly Recommend"
5/5
What do you like best about Syndigo?

Very easy to use. I have used other platforms but Syndigo is very easy and we get help right away. Review collected by and hosted on G2.com.

What do you dislike about Syndigo?

There is lot of sections to see. Wish it was a little bit more simple. Review collected by and hosted on G2.com.

ED
Erica d.
Enterprise (> 1000 emp.)
"Id like to get pictures"
5/5
What do you like best about Syndigo?

I like the access to find pics of products Review collected by and hosted on G2.com.

What do you dislike about Syndigo?

sometimes hard to follow and get exactly what pics i need. Review collected by and hosted on G2.com.

Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Mid-Market (51-1000 emp.)
"Great Team"
5/5
What do you like best about Syndigo?

Great support from Syndigo staff and the can help us very fast in all the issues that we had Review collected by and hosted on G2.com.

What do you dislike about Syndigo?

no dislikes noticed during the collaboration in this period Review collected by and hosted on G2.com.

CC
Courtney C.
Enterprise (> 1000 emp.)
"All-in-One Content Platform"
4.5/5
What do you like best about Syndigo?

Syndigo makes sending out and updating content for retailers easy. Keep everything in one place for retailers to use. Review collected by and hosted on G2.com.

What do you dislike about Syndigo?

Heavy lift to begin with, but manageable after product content is all loaded. Review collected by and hosted on G2.com.